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Avis sur Pearl on the Concho SureStay Collection by Best Western

2.5 out of 5
Pearl on the Concho SureStay Collection by Best Western
333 Rio Concho Dr, San Angelo, TX

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 421 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 312 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 58 avis sur 1000." "

8,0/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 Horrible

Paul, Longueuil

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is a dump. Shame on Expedia for promoting this place. It was so bad that I left for another hotel, losing the money I paid for the room. It's all bad, dirty, matress was at least 25 years old, the bathroom is old dirty and smelling. DO NOT STAY THERE!
Séjour de 1 nuit en novembre 2023
Réponse de Shelley Jenkins - General Manager le 8 nov. 2023
Dear Paul,I am so sorry there were issues with your stay. I am not sure if you alerted our staff to the issues, but I sincerely regret your disappointment. Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a hidden gem. The place is unique with a pool in the center of the rooms great for families.
Séjour de 1 nuit en mai 2024
Réponse de Shelley Jenkins - General Manager le 25 mai 2024
Dear John - Thank you so much for taking time to rate and review our hotel. I am so glad you enjoyed your time with us and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

isaac

Great breakfast
Séjour de 1 nuit en mai 2024
Réponse de Shelley Jenkins - General Manager le 20 mai 2024
Dear Isaac,Thank you for taking time to rate our hotel. We appreciate your feedback and are so glad you enjoyed your stay! We hope you will come back and see us again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Diane

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Shelley Jenkins - General Manager le 15 mai 2024
Dear Diane,Thank you for taking time to rate our hotel. We appreciate your feedback and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

2/10 Horrible

Gloria

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 30 avr. 2024
Dear Gloria,Please accept my apology for any issue you experienced during your stay. We want everyone to have a great stay, and I hope you will give us another opportunity to improve your impression.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Sylvia

Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 20 mai 2024
Dear Sylvia,Thank you for taking time to rate our hotel. We appreciate your feedback! Please come back and stay with us again soon.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was efficient and friendly.
Séjour de 2 nuits en avril 2024
Réponse de Shelley Jenkins - General Manager le 29 avr. 2024
Dear Katherine,Thank you for taking time rate and review our hotel. I appreciate your kind words about the staff and can't wait to share them with everyone.We hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Hector

Voyage en famille avec de jeunes enfants
Employees staff are very professional and very helpful
Séjour de 2 nuits en avril 2024
Réponse de Shelley Jenkins - General Manager le 27 avr. 2024
Dear Hector,Thank you for your rating and kind words. It means more than you know. Please come and stay with us again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Samantha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I absolutely loved my stay here and will definitely make sure to continue coming here anytime I am in San Angelo. Beautiful area and have plenty of amenities within a short walking distance and is definitely great for families
Séjour de 2 nuits en avril 2024
Réponse de Shelley Jenkins - General Manager le 27 avr. 2024
Dear Samantha,You have made my day! Thank you for your kind words - we are so glad you enjoyed your stay and look forward to seeing you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

4/10 Médiocre

Elizabeth, Odessa

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
For what i payed it wasn't all that great the pictures on the website are not updated as what it really was the rooms was not very satisfied with it
Séjour de 1 nuit en avril 2024
Réponse de Gerry Covarrubias - Assistant General Manager le 25 avr. 2024
Dear Elizabeth,On behalf of everyone here at the hotel, please accept my apology for your disappointment regarding your stay. We strive to provide a good experience for all our guests, and clearly we fell short. We strive to achieve excellence in every aspect of the hotel. I hope you will give us another opportunity to improve your impression.Respectfully,Shelley JenkinsGeneral Manager

4/10 Médiocre

Jeff

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is an old building, so I don’t know how much they can really do with it, but just kind of a dingy old property. The location on the river is pretty disappointing. If you go a 1/10 of a mile in either direction, it’s much prettier. The staff was real and friendly and helpful though.
Séjour de 2 nuits en avril 2024
Réponse de Shelley Jenkins - General Manager le 16 avr. 2024
Dear Jeff,Thank you for your kind words about our staff. I am so sorry you were disappointed with other aspects of your stay, and I hope you will give us another opportunity to provide you with a better experience.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Destiny

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfy
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 16 avr. 2024
Dear Destiny,Thank you so much for taking time to rate and review our hotel. We appreciate your feedback and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

David

Voyage en famille
Les points forts : Personnel et service et équipements
The staff was wonderful. The property is pretty old and could use some updating
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 15 avr. 2024
Dear David,Thank you for taking time to rate and review our hotel. We are continually working to improve our offering, and I hope you will come back and see us again.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

Nancy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Unique hotel. everyone friendly. wished they put us on the first floor as they had many rooms available. I would return.
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 12 avr. 2024
Dear Nancy,Thank you for taking time to review our hotel. We appreciate it more than you know. I hope you will come back and stay with us again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Edwin

Near historic downtown and pet friendly is always a plus. We have a service dog for my wife.
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 11 avr. 2024
Dear Edwin,We are so glad you enjoyed your stay with us, and appreciate your taking time to share your experience. Please come back and stay with us again soon!With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

Ashley

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en avril 2024
Réponse de Shelley Jenkins - General Manager le 9 avr. 2024
Dear Ashley,Thank you for taking time to rate our hotel. We are glad you enjoyed your stay, and we hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Caleb

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Complimentary hot breakfast bar was quite nice. I enjoyed the location and found the layout quite interesting!
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 8 avr. 2024
Dear Caleb,Thank you for your rating and kind words! We are so glad you enjoyed your stay, and we hope to see you again soon!With Warm Regards,Shelley JenkinsGeneral Manager

4/10 Médiocre

Paul, Lucas

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is a motel not a hotel. Staff was great. Hotel is old and shows it.
Séjour de 1 nuit en avril 2024
Réponse de Shelley Jenkins - General Manager le 6 avr. 2024
Dear Paul,I am so sorry you were disappointed with your stay. We strive to provide a great experience for our guests, and I am so sorry we fell short. Our hotel offers both interior and exterior facing rooms, but I do see that you were in an outer facing one. I regret this was an issue. I hope you will give us an opportunity to provide you with a better experience.Respectfully,Shelley JenkinsGeneral Manager

8/10 Bien

Amanda

Les points forts : Personnel et service
Great
Séjour de 1 nuit en mars 2024
Réponse de Shelley Jenkins - General Manager le 1 avr. 2024
Dear Amanda,Thank you for taking time to rate our hotel. We are so glad you enjoyed your stay, and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Amberly

Séjour de 1 nuit en mars 2024
Réponse de Shelley Jenkins - General Manager le 20 avr. 2024
Dear Amberly,Thank you for taking time to rate our hotel. We are so glad you enjoyed your stay with us, and we look forward to seeing you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good for families
Séjour de 2 nuits en mars 2024
Réponse de Shelley Jenkins - General Manager le 29 mars 2024
Dear Amanda,Thank you so much for taking time rate our hotel and share your experience. We are so glad you enjoyed your stay and we hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Lynda

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were amazing! My kids had a blast! My friend and I really enjoied the bar. It was an awesome place to spend the weekend!
Séjour de 2 nuits en mars 2024
Réponse de Shelley Jenkins - General Manager le 25 mars 2024
Dear Lynda,You have made my day! I am so glad you all had a good time, and we hope you will come back and see us again soon.With Warmest Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Shelley Jenkins - General Manager le 26 mars 2024
Dear Eric,Thank you so much for taking time to rate our hotel. We are so glad you enjoyed your stay, and we hope to see you again soon!With Warm Regards,Shelley Jenkins

4/10 Médiocre

Dawna

Voyage en groupe
Les points faibles : Propreté
Room was dirty left note for house keeping to clean bathroom when returned bathroom had t been touch. Same hair ball remained in bathroom for 4 days
Séjour de 5 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 29 févr. 2024
Dear Dawna,Please accept my apology for the issues you experienced. Our goal is to provide all guests with a great stay, and I am sorry we fell short. I hope you will give us another opportunity.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 26 févr. 2024
Thank you for taking time to rate our hotel. We are glad you liked staying with us and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 21 févr. 2024
Dear Benjamin,Thank you so much for taking time to rate our hotel. We are so glad you enjoyed your time with us and look forward to seeing you again.With Warm Regards,Shelley JenkinsGeneral Manager

2/10 Horrible

brian

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The indoor pool is what has the price so high. I didn’t care to use the pool. The bed was very hard. The rooms hadn’t been updated in a really long time. The place in general is run down. It’s full of children screaming and running around.
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 19 févr. 2024
Dear Brian,I am so sorry that you were disappointed in your stay. We strive to provide a great experience for everyone, and I regret your disappointment. Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Deanna, Goldthwaite

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed at The Pearl on the Concho 3 times now. The staff is very friendly, the pool and play area is so neat. Our kids love to stay here! The rooms are clean and comfortable. The breakfast in the mornings plentiful. There is a Texas shape waffle marker and cereal, along with eggs, sausage, biscuits and gravy. The restaurant on property is really good and reasonably priced. There is a bar on property also. Downtown San Angelo is very close. It’s easy to get to the fair grounds from the hotel.
Séjour de 3 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 17 févr. 2024
Dear Deanna,You have made my day! We are so glad you enjoyed your stay, and we appreciate you choosing to stay with us again. Please come back and see us again soon.With Warmest Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Lindsay

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our go to spot when we come to town for the Livestock show and rodeo. The pool for the kids is great. Restaurant has great food and the breakfast provided is really nice as well.
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 16 févr. 2024
Dear Lindsay,Thank yo so much for your rating and kind words. We appreciate you coming back to stay with us more than you know. We look forward to seeing you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was in bad need of a renovation. The rooms we were in, didnt look like they had been improved since the 1970's. You could see sunlight all around the door and that made it much louder when the train would go through, several times an hour. The staff were helpgul, though
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 16 févr. 2024
Dear James,I am so sorry you were disappointed in your stay. We strive to provide a great experience, and I regret we fell short. We are currently planning renovations, and I hope you will give us another opportunity to impress.Respectfully,Shelley JenkinsGeneral Manager

2/10 Horrible

Kimberly

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was so nasty we actually checked out and moved to a different hotel. For almost $800 I was shocked at how unclean and just rundown the property was. The door wouldn’t lock properly. I would like to request a refund for the second night stay. We were checked out within hours of checkin in. As you can see, we booked a different hotel for Saturday night.
Séjour de 2 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 13 févr. 2024
Dear Kimberly,I am so sorry there were issues with your stay. Upon reading your review, I immediately checked our records, and we did not charge you for Saturday night. Although the card would have been authorized for both nights upon check-in, we only charged you for Friday night. You booked the day before arrival, and with San Angelo Stock Show going on, rates all over town were high due to very low availability. Under more normal circumstances, your rate would have been lower.We are preparing to embark on a substantial renovation here at the hotel. We know that there is room for improvement, and I hope you will consider giving us another opportunity in 2025.Respectfully,Shelley JenkinsGeneral Manager

2/10 Horrible

Nancy

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was one of the most expensive hotels in the area. I booked it assuming it would be a pleasant stay. We booked 4 months in advance, four nights for close to $700. When I tried to cancel the first night only, Expedia quoted me $200 more to remove the Friday night. We decided to use the 1st night and they gave us a room directly opposite the miniature golf. The golf balls hit our door all night long until 11 pm and the noise from the pool area kept us awake when we needed to sleep. This happened 3 of the 4 nights that we stayed. The breakfast Monday was not ready until 7:30. We had to leave to get to our event by 8 and had no coffee or breakfast. The hotel's policy that they service the room every 3 days is unheard of! This is not a cheap hotel. We had to ask for towels EVERY DAY! I would not recommend this hotel to my WORST enemy!
Réponse de Shelley Jenkins - General Manager le 12 févr. 2024
Dear Nancy,On behalf of everyone here at the hotel, please accept my apology for your disappointment regarding your stay. We strive to provide a good experience for all our guests, and clearly we fell short. While we service the rooms every 3rd day, we provide a card for people to let us know what they need and try to be prompt supplying any requested items/service. I am not sure if you were aware of this service, but I regret your inconvenience. February is one of our busiest months of the year, and the atrium area gets a lot of use. I am sorry you were disturbed.I hope you will give us another opportunity to improve your impression.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Diana K

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 10 févr. 2024
Dear Diana,Thank you so much for taking time to rate our hotel. We are so glad you enjoyed your stay, and we hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

6/10 Satisfaisant

Heath

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
It worked out ok!
Séjour de 3 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 7 févr. 2024
Dear Heath,Thank you for taking time to rate our hotel. We appreciate your feedback and hope you will come back and give us a chance to provide you with a perfect stay!Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Marianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 7 févr. 2024
Der Marianne,Thank you for taking time to rate our hotel. We are so pleased you enjoyed your time with us, and we look forward to seeing you again.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Shelley Jenkins - General Manager le 5 févr. 2024
Dear Sarah,Thank you for taking time to rate our hotel. I hope you will come back and give us the opportunity to provide you with a perfect stay.Respectfully,Shelley JenkinsGeneral Manager

6/10 Satisfaisant

Manuela

Voyage en famille
Les points faibles : Propreté
Average
Séjour de 1 nuit en février 2024
Réponse de Shelley Jenkins - General Manager le 3 févr. 2024
Dear Manuela,Thank you for rating our hotel. I hope you will give us another opportunity to provide you with a great stay.Respectfully,Shelley JenkinsGeneral Manager

6/10 Satisfaisant

Jane

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 29 janv. 2024
Dear Jane,Thank you for taking time to rate our hotel. I am so sorry your stay was not up to standard. I hope you will give us another chance to provide you with a great stay.Respectfully,Shelley JenkinsGeneral Manager

2/10 Horrible

Christina

Voyage en famille
I have always stayed here with no problems. It’s been a little over a year that me and my family stayed. It is rundown with roaches crawling every the very small roaches on the bed and table. Obviously the hotel knows the problem that is going on . This is a health hazard and this place needs to exterminated or closed down for good.
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 22 janv. 2024
Dear Christina,Please accept my apology for the issues you experienced during your stay. We have professional pest control services, and take any pest issues very seriously. I hope you will give us another opportunity.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 17 janv. 2024
Thank you so much for taking time to rate our hotel. We appreciate it more than you know and hope to see you again in the future.Respectfully,Shelley JenkinsGeneral Manager

2/10 Horrible

Voyageur vérifié

Voyage en famille
Séjour de 3 nuits en janvier 2024
Réponse de Shelley Jenkins - General Manager le 13 janv. 2024
Dear Mr. Wise,I appreciate you taking time to speak with me earlier today. I truly regret the issues you experienced during your stay. I understand the restaurant not being open was a real disappointment, and I sincerely apologize for the inconvenience. I hope you will give us another opportunity to improve your impression.Respectfully,Shelley JenkinsGeneral Manager

8/10 Bien

Bryndan

Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 13 janv. 2024
Dear Bryndan,Thank you for taking time to rate our hotel. We appreciate your feedback and look forward to the opportunity to serve you again.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

erica

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 8 janv. 2024
Dear Erica,Thank you for rating our hotel. We are so glad you enjoyed your stay, and we look forward to seeing you again.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Delia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only problem was the height of the toilet. It was just too low -I’ve had back and hip surgery and it was difficult to sit do low and getting was difficult. .
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 8 janv. 2024
Dear Delia,Thank you for taking time to share your experience. I am so sorry the height of the toilet created a challenge. I appreciate your bringing the matter to our attention. I hope you will come back and stay with us again.With Warm Regards,Shelley JenkinsGeneral Manager

8/10 Bien

Rex

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Shelley Jenkins - General Manager le 8 janv. 2024
Dear Rex,Thank you for taking time to rate our hotel. We appreciate your feeback and hope to see you again in the future.Respectfully,Shelley JenkinsGeneral Manager

10/10 Excellent

Ashly

Voyage en famille
Awesome place! Will be back!
Séjour de 1 nuit en janvier 2024
Réponse de Shelley Jenkins - General Manager le 5 janv. 2024
Dear Ashly,Thank you for your kind words. We are so glad you enjoyed your time with us, and we hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed the night and it was a very pleasurable stay. Very comfortable bed and even though it was New Year’s Eve it was relatively quiet and I was able to get a good nights sleep.
Séjour de 1 nuit en décembre 2023
Réponse de Shelley Jenkins - General Manager le 5 janv. 2024
Dear Katy,We are so glad you enjoyed your stay. Please come back and see us again soon.With Warm Regards,Shelley JenkinsGeneral Manager

10/10 Excellent

Vero

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en décembre 2023
Réponse de Shelley Jenkins - General Manager le 5 janv. 2024
Thank you for taking time to rate our hotel. We appreciate it so much and hope to see you again soon.With Warm Regards,Shelley JenkinsGeneral Manager

4/10 Médiocre

Sean

Séjour de 1 nuit en décembre 2023
Réponse de Shelley Jenkins - General Manager le 2 janv. 2024
Dear Sean,Please accept my apology for any issues you experienced during your stay. We strive to provide a great experience, and I hope you will give us another opportunity to provide you with a better stay.Respectfully,Shelley JenkinsGeneral Manager

8/10 Bien

Vernon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Staff was very friendly and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de Shelley Jenkins - General Manager le 3 févr. 2024
Dear Vernon,Thank you so much for your kind words. We appreciate it more than you know, and we hope to see you again!With Warm Regards,Shelley JenkinsGeneral Manager