Façade de l’hébergement

Avis sur Hotel Schloss Leopoldskron

3 out of 5
Hotel Schloss Leopoldskron
Leopoldskronstrasse 56-58, Salzburg, Salzburg

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 342 avis sur 498." "
Note des voyageurs de 8 (Bien), d’après 121 avis sur 498." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 498." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 498." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 498." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Alexandre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Jean-Yves

Séjour de 1 nuit en juillet 2020

10/10 Excellent

M., France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel accueillant et compétent, chambres très confortables, propres et silencieuses. Très beau château pour le petit-déjeuner. Pas loin du centre ville, plaisirs de la marche. Un peu de littérature et de quotidiens français seraient les bienvenus. Hôtel à recommander.
Séjour de 3 nuits en décembre 2018

10/10 Excellent

Virginia, Bellême

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nuit divine
De passage à Salzburg, hôtel bien choisi car parking gratuit et petite promenade pour atteindre les hauteurs de la ville. Lieu enchanteur, bibliothèque libre d'accès magnifique, suite nickel, petit bémol : pour un tel hotel du vrai jus d'orange au petit déjeuner serait la moindre des choses.
Séjour de 1 nuit en août 2018

8/10 Bien

STEPHANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Formidable endroit .
Nous avons pris une chambre double qui se trouve dans les dépendances du château à 20 m , une belle chambre avec vue sur le lac, la montagne et les jardins avec oies et canards . Chambre belle et propre avec sdb baignoire , télé , coupe de fruits . Le personnel est très gentil , possibilité de prendre des vélos et d aller se balader aux alentours de l hôtel . Mini golf à 100m , divers restaurants à proximité . Petit déjeuné somptueux voir exeptionnel au premier étage du château dans des salles remarquables . Endroit merveilleux au milieu de la nature, lacs et parcs , jeux pour enfants à proximité immédiate . Nombreux sentiers vélo 🚲 extra . Manquerait juste un petit spa et ça serait le rêve absolu . Ils n ont pas respectés les prix réservés sur hôtel.com mais : Nous reviendrons c est sur !!

8/10 Bien

Pat, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
un peu excentré ... mais quel charme !
Du calme, un cadre superbe . Des chambres corrected mais assez quelconques dans l'annexe du chateau. Un petit dejeuner royal, dans le chateau : magique

10/10 Excellent

Rattana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

annette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique boutique hotel on large private park with lovely gardens overlooking a lake with mountains in the background. Breakfast in the castle-best to be had in Salzburg!
Séjour de 2 nuits en mai 2024
Réponse de Reception le 22 mai 2024
Dear Anette,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at Schloss Leopoldskron, the lovely gardens, and the picturesque views of the lake with the mountains in the background. It's especially gratifying to know that you found our breakfast in the schloss to be the best in Salzburg. We look forward to welcoming you back to Schloss Leopoldskron in the future.Best regards from Salzburg,Marius HupfaufReception

10/10 Excellent

Inez

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Schloss am Weiher ist unglaublich schon und der Blick über den Weiher zu den Bergen wunderschön. Wird nicht das letzte Mal gewesen sein.
Séjour de 1 nuit en avril 2024
Réponse de Reception le 16 avr. 2024
Liebe Inez,vielen Dank für Ihre begeisterte Bewertung! Es freut uns sehr zu hören, dass Sie die Schönheit des Schlosses am Weiher und den herrlichen Blick auf die Berge genossen haben. Wir sind glücklich, dass Ihr Aufenthalt so angenehm war und dass Sie planen, wiederzukommen. Mit herzlichen Grüßen von Schloss Leopoldskron,Marius HupfaufReception

10/10 Excellent

Kathy

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the very best breakfast I have had at a hotel. The options were unique and delicious. The staff was so attentive and made me feel genuinely welcome.
Séjour de 1 nuit en mars 2024
Réponse de Carina Kammel le 30 mars 2024
Dear Kathy,thank you very much for taking your time to write us such a lovely review.I am very delighted to read that you enjoyed our wonderful breakfast in our Marble halls, and we hope to welcome you back very soon.With all my best wishes,CarinaGeneral Manager, Hospitality

4/10 Médiocre

Samer

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The grounds the hotel is set on are beatiful and the palace is, too obviously. The same can’t be said about the rooms in the Meierhof block. The room I was given had the filthiest floors I had ever seen in a hotel room in my entire life as a traveller. I reported this to reception and the issue was half heartedly dealt with by mopping the worst affected area quickly. I left the room and then came back at night to see that the bathroom floor was absolutely disgusting, too. Spoke to a different receptionist who was very apologetic but the manager would not show their face. Very disappointing. I was offered a small refund which I accepted as I am not out for freebies but this issue should and could have been handled differently by giving me a different room and not let me be confronted with a housekeeper and maintenance person only to find more problems later. Breakfast in the palace was great. The staff were wonderful, attentive and polite. Breakfast selection was great.
Séjour de 1 nuit en mars 2024
Réponse de Marius Hupfauf le 13 mars 2024
Dear Samer,Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the cleanliness issues you encountered during your stay. Please rest assured that this does not reflect our usual standards, and we sincerely apologize for any inconvenience caused.We truly appreciate your feedback, and we will address this matter with our housekeeping and maintenance teams once again to ensure that such incidents are not repeated in the future. We're glad to hear that you enjoyed our breakfast and found our staff wonderful and attentive.Once again, please accept our apologies for the shortcomings you experienced. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Best regards,Marius HupfaufReception

10/10 Excellent

Chuck

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay
Séjour de 1 nuit en mars 2024
Réponse de Marius Hupfauf le 11 mars 2024
Dear Chuck,Thank you for your kind words! We're delighted to hear that you had an amazing stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience.Best regards,Marius HupfaufReception

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are a treasure! Perfection. The grounds and breakfast ballroom were gorgeous. The food was delicious. We spent one night in each building. Pick the suite in the main building. It was spotless, huge, had a great bed, perfect staff, a museum of a library, and opulence at every turn. Simply amazing.
Réponse de Marius Hupfauf le 16 janv. 2024
Dear William,Thank you so much for your glowing review! We're thrilled to hear that you consider us a treasure and that your experience was nothing short of perfection. It's wonderful that you enjoyed the gorgeous grounds, the beautiful Marble Hall, and the delicious food.We're especially pleased that you found the suite in the main building to be comfortable. Your kind words mean a lot to us, and we're delighted to have provided you with a simply amazing experience.We hope to welcome you back for another exceptional stay in the future.Warm regards from Schloss Leopoldskron,Marius HupfaufReception

8/10 Bien

Alireza, San Jose

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 16 janv. 2024
Dear Alireza,Thank you for your positive feedback. To enhance our services further, we'd appreciate any specific insights you may have on areas where we can improve and better meet your expectations. Your input is highly valuable to us.We look forward to welcoming you back and are here to assist with any further comments or inquiries you may have.Best regards,Marius HupfaufReception

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this property is beautiful and well preserved, yet comfortable. Parking is plentiful, our room was a nice size for 2 adults and 2 children, and breakfast was delicious. We walked into town to enjoy the Winter Market, and stayed an extra day because Salzburg is charming. We loved our stay!
Séjour de 1 nuit en décembre 2023
Réponse de Marius Hupfauf le 3 janv. 2024
Dear Sandra,Thank you for your wonderful review! We're thrilled to hear that you found our property beautiful, well-preserved, and yet comfortable. It's fantastic that you enjoyed ample parking, a comfortable room for your family, and delicious breakfast offerings.Exploring the Winter Market in town and experiencing the charm of Salzburg sounds delightful. We're delighted you decided to extend your stay and immerse yourselves further in the city's charm.It was a pleasure hosting you, and we hope to welcome you back for another delightful stay in the future.Warm regards,Marius HupfaufReception

4/10 Médiocre

Manuel

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 16 janv. 2024
Sehr geehrter Manuel,vielen Dank für Ihre Bewertung, aus der wir entnehmen, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihr Feedback ist wichtig für uns, um mögliche Verbesserungen vorzunehmen. Falls Sie konkrete Anmerkungen oder Bereiche haben, in denen wir uns verbessern können, würden wir uns freuen, davon zu erfahren.Es tut uns leid, dass Ihr Aufenthalt nicht vollständig zufriedenstellend war, und wir hoffen, dass wir in Zukunft die Gelegenheit haben, Ihr Vertrauen zurückzugewinnen.Mit freundlichen Grüßen,Marius HupfaufReception

4/10 Médiocre

Bryan

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I did not stay in the palace, I was roomed in an adjacent building which had slanted roof (I’m 6’3”) a slanted roof stair case (head impact), curtains for division within the room, a single feather pillow and limited space for personal items ... To say Im pissed off is an understatement, however the allowance of at least having breakfast in the palace was exceptional Overall the listing in Orbitz was a sham and should be withdrawn ...
Séjour de 1 nuit en décembre 2023
Réponse de Marius Hupfauf le 3 janv. 2024
Dear Bryan,Thank you for sharing your experience with us. We're truly sorry to hear that the accommodations provided did not meet your expectations and caused inconvenience during your stay. Your feedback regarding the room's features and limitations is duly noted, and we apologize for any discomfort caused.We're glad you found some solace in the exceptional breakfast at the palace. Please accept our sincere apologies for any frustrations encountered due to the discrepancy between expectations and the actual experience.Your comments will be reviewed internally to improve our guest experience, and we appreciate your understanding. We hope for another opportunity to provide you with a more satisfying stay in the future.Warm regards,Marius HupfaufReception

10/10 Excellent

Robert, Williamsville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I spent four nights at Leopoldskron, and had a very enjoyable stay. We chose to pay for the upgrade and stayed in the palace, rather than the neighboring building, and there is no question that it was money well-spent. The grounds are lovely, even in winter, and the breakfast is one of the finest you can have in Austria - comparable to the Sacher Hotel, and that is far more expensive to stay in, but lacks the charm and history of Leopoldskron.
Séjour de 4 nuits en décembre 2023
Réponse de Marius Hupfauf le 16 janv. 2024
Dear Robert,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you and your wife had a very enjoyable stay at Schloss Leopoldskron.It's wonderful that you opted for the palace upgrade and found it to be money well-spent. We're pleased that you appreciated the lovely grounds and enjoyed our breakfast, considering it among the finest in Austria. We hope to welcome you back for another memorable stay, and thank you for your kind words.Warm regards from Schloss Leopoldskron,Marius HupfaufReception

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Marius Hupfauf le 16 janv. 2024
Dear Andrew,Thank you for your fantastic rating! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you loved or if you have any suggestions for improvement, we'd love to know.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards from Salzburg,Marius HupfaufReception

10/10 Excellent

Johannes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great scenic hotel
Nice hotel with big rooms
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 16 janv. 2024
Dear Johannes,Thank you for your positive feedback. We're glad to hear that you found our hotel nice!If you have any specific comments or suggestions for improvement, please feel free to share. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards from Salzburg,Marius HupfaufReception

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay next to a palace
Like most people we stayed in the building adjacent to the palace building but being able to walk around the lovely grounds with the beautiful lake view was wonderful. Breakfast in the palace itself surely must be one of the most impressive settings possible (it was also very delicious).
Séjour de 1 nuit en décembre 2023
Réponse de Marius Hupfauf le 16 janv. 2024
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed walking around the lovely grounds with the beautiful lake. It's wonderful to know that you found breakfast in the palace to be one of the most impressive settings possible, and we're pleased that you also found it very delicious.We appreciate your kind words and hope to have the pleasure of welcoming you back for another delightful stay in the future.Warm regards,Marius HupfaufReception

8/10 Bien

András

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Marius Hupfauf le 16 janv. 2024
Dear Andás,Thank you for your rating and feedback. We're pleased to see that your experience was positive. If there are specific areas where we can further enhance your satisfaction or if you have any suggestions, please feel free to share. Your input is valuable to us.We hope to have the opportunity to welcome you back and provide an even more enjoyable experience on your next visit.Warm regards,Marius HupfaufReception

10/10 Excellent

Samuel W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Marius Hupfauf le 16 janv. 2024
Dear Samuel,Thank you very much for your perfect rating! We're delighted to hear that your experience was exceptional. If there's anything specific you loved about your stay or if you have any suggestions, we'd love to know.We appreciate your positive feedback and look forward to welcoming you back for another outstanding visit in the future.Best regards,Marius HupfaufReception

10/10 Excellent

Mustafa, Richmond

Voyage en famille, Voyage en groupe
Les points forts : Équipements
The location is amazing. We stayed here / years ago. The staffs were very friendly. The receptionist, Julie, greeted us with big smile😊. The breakfast is one of the best among other hotels. Especially having breakfast in thd historic room was exceptional. Rooms were clean, quiet and well maintained. Parking is on the site and free. We hope to stay again.
Séjour de 2 nuits en novembre 2023
Réponse de Reception le 8 déc. 2023
Dear Mustafa,that sounds like a fantastic experience! We're thrilled to hear you enjoyed our amazing location and the warm welcome from our friendly staff, especially Julie's big smile upon your arrival. Please be assured that we will forward your warm words to her! Breakfast in the Marble Hall is indeed exceptional, and we're glad you found the rooms clean, quiet, and well-maintained. The on-site and complimentary parking adds to the convenience. We'd be delighted to welcome you back for another stay soon!Best regards,Marius HupfaufReception

8/10 Bien

Jens

Séjour de 1 nuit en novembre 2023
Réponse de Reception le 6 déc. 2023
Lieber Jens,vielen Dank für Ihre positive Bewertung.Wir freuen uns sehr, dass Sie Ihre Zeit auf Schloss Leopoldskron genossen haben und würden Sie sehr gerne bald wieder willkommen heißen!Mit besten WünschenMarius HupfaufReception

10/10 Excellent

Travis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a good stay at the Hotel Schloss Leopoldskron. The staff were very friendly and helpful. Our favorite parts were the breakfast in the main building and exploring the library and rooms. Would stay here again.
Séjour de 2 nuits en novembre 2023
Réponse de Reception le 8 déc. 2023
Dear Travis,your feedback is greatly appreciated! We're delighted to hear you had a wonderful stay at Hotel Schloss Leopoldskron. Ensuring our guests experience friendly and helpful service is always our aim. Exploring the library, rooms, and enjoying breakfast in the main building are indeed memorable experiences. We'd be thrilled to welcome you back for another stay in the future!Warm regards,Marius HupfaufReception

10/10 Excellent

Kathryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed in the Meierhof building with my husband and two kids. Beautiful property and grounds, short drive into downtown Salzburg. Breakfast in the main palace was absolutely spectacular, but the hotel bar was very limited. Was hoping to take advantage of the bicycles on-site and ride around the lake, but the weather was not good. I would definitely stay here again.
Réponse de Marius Hupfauf le 1 déc. 2023
Dear Kathryn,Thank you for sharing your experience! We're delighted that you enjoyed your stay at the Meierhof building with your family and appreciated the beauty of our property and grounds. It's wonderful to hear that you found the short drive into downtown Salzburg convenient and that you enjoyed the absolutely spectacular breakfast in the Marble Hall.We appreciate your feedback regarding the limited options at the hotel bar and the weather affecting your plans to use the bicycles. We hope next time the weather will allow you to enjoy the bikes and explore the area around the lake.We look forward to welcoming you back for another great stay!Warm regards,Marius HupfaufReception

10/10 Excellent

David

Séjour de 1 nuit en novembre 2023
Réponse de Marius Hupfauf le 21 nov. 2023
Lieber David,vielen Dank für die fantastische Bewertung! Es ist großartig zu hören, dass Ihr Aufenthalt im Hotel Schloss Leopoldskron eine perfekte Bewertung verdient hat. Ihre positive Rückmeldung bedeutet uns sehr viel und wir freuen uns, dass Sie Ihre Zeit bei uns genossen haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihre Erfahrung erneut zu bereichern.Herzliche Grüße aus dem Hotel Schloss Leopoldskron,Marius HupfaufRezeption

10/10 Excellent

Leanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the historical aspect of staying in a castle. It was fun to wander the buildings and grounds. Breakfast was great!
Séjour de 3 nuits en novembre 2023
Réponse de Reception le 15 nov. 2023
Dear Leanne,Thank you for sharing your delightful experience at Schloss Leopoldskron! We're thrilled to hear that you enjoyed immersing yourself in the historical charm of our castle and exploring its captivating buildings and grounds. It warms our hearts to know that you found joy in the experience.Moreover, we're glad to hear that you appreciated our breakfast offerings. We strive to provide a memorable stay, blending history with modern comforts and delicious dining.Looking forward to welcoming you back for another enchanting stay!Warm regards from Schloss Leopoldskron,Marius HupfaufReception

10/10 Excellent

Kimberley

Séjour de 1 nuit en octobre 2023
Réponse de Reception le 8 déc. 2023
Dear Kimberly,Thank you for the perfect rating! We're thrilled to know you had a fantastic experience during your stay. If there's anything specific you loved or any suggestions you'd like to share, feel free to let us know. We hope to welcome you back for another outstanding stay in the future!Warm regards,Marius HupfaufReception

10/10 Excellent

Angela

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A tranquil setting !
Such a tranquil setting, we loved our stay here ! The main reason we chose this hotel was its links to the filming of Sound of Music but even without that it is just a beautiful and serene place. It just takes your breath away, the dining hall, fabulous library, gorgeous garden and the lakefront... ! Very helpful and friendly staff too. The rooms we stayed in are a bit dated and could do with an upgrade, but other than that loved the stay.
Séjour de 2 nuits en octobre 2023
Réponse de Marius Hupfauf le 21 nov. 2023
Dear Angela,Thank you for your wonderful review! We're delighted that you found Hotel Schloss Leopoldskron to be a tranquil haven. The link to the filming of Sound of Music is indeed special, and we're thrilled that it added to your experience.Your appreciation of the serene atmosphere, from the dining hall to the fabulous library, gorgeous garden, and the lakefront, warms our hearts. We're also glad to hear that our staff were helpful and friendly throughout your stay.We take note of your feedback regarding the rooms and appreciate your understanding. Your comfort is important to us, and we'll certainly consider your comments for future improvements.Thank you for choosing to stay with us, and we hope to welcome you back soon for another serene experience.Warm regards from Hotel Schloss Leopoldskron,Marius HupfaufReception

10/10 Excellent

Benny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Reception le 8 déc. 2023
Dear Benny,Thank you for the perfect rating! We're thrilled to know you had a fantastic experience during your stay. If there's anything specific you loved or any suggestions you'd like to share, feel free to let us know. We hope to welcome you back for another outstanding stay in the future!Warm regards,Marius HupfaufReception

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing!
Amazing! Best stay ever!
Séjour de 1 nuit en octobre 2023
Réponse de Marius Hupfauf le 1 déc. 2023
Dear William,That's fantastic to hear! If there's anything specific that made your stay stand out as the best ever, or if you have any feedback to share, feel free to let us know. We're thrilled to have provided you with an amazing experience!Best regards,Marius HupfaufReception

10/10 Excellent

Carole May

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel offers a fantastic experience
Séjour de 2 nuits en octobre 2023
Réponse de Marius Hupfauf le 1 déc. 2023
Dear Carole May,We are thrilled you had a fantastic experience! If there's anything in particular that stood out or any way we can make your next visit even better, please let us know. We're here to ensure your stays are always wonderful.Warm regards,Marius HupfaufReception

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Hiroshi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed cycling as I could rent bicycles for free.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Niles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you are a "Sound of Music" fan, then staying here should probably be on your bucket list. The hotel, the grounds, and the views across the lake are beautiful. They had a wonderful breakfast at the palace every morning and also have bikes to borrow. Not walkable to old town Salzburg, but there are options for bus or car to do that. Still fairly close, so it only took a few minutes to old town and parking garage. The room was beautiful, spacious, and updated. No air conditioning, but we didn't really need it as the windows provided cooling in the evening.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, historic hotel with outstanding customer service.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This location was wonderful close to downtown Salzburg. We rode the self locking bikes provided free at the hotel. Breakfast was included and one of the best we had. Bonus was that Sound of Music was filmed partially at Schloss Leopold. Your staying at hotel with castle next door. Breakfast is at the castle.
Séjour de 1 nuit en août 2023

8/10 Bien

Lothar

Voyage en couple
Les points forts : Propreté et personnel et service
Personal sehr freundlich, Frühstück ausgezeichnet, Ambiente mit Park und See sehr schön. Zimmer sehr klein, stickig und heiss wegen fehlender Klimaanlage und lediglich Ventilatoren, Matratzen durchgelegen, Pölster winzig.
Séjour de 2 nuits en août 2023
Réponse de Reception le 21 août 2023
Lieber Lothar,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung während Ihres Aufenthalts im Hotel Schloss Leopoldskron zu teilen.Wir freuen uns zu hören, dass Sie das Personal als sehr freundlich empfunden haben und das Frühstück als ausgezeichnet bezeichnen. Wir legen großen Wert auf qualitativ hochwertige Speisen und einen freundlichen Service, um unseren Gästen eine positive Erfahrung zu bieten.Es tut uns leid zu hören, dass Sie mit der Größe des Zimmers nicht zufrieden waren und es als stickig und heiß empfunden haben.Wir werden Ihr Feedback nutzen, um Verbesserungen vorzunehmen und unseren Gästen einen angenehmeren Aufenthalt zu gewährleisten.Ihre Anmerkungen zu den Kissen haben wir ebenfalls zur Kenntnis genommen. Komfortable Betten und Kissen sind für einen erholsamen Aufenthalt von großer Bedeutung, und wir werden an Lösungen arbeiten, um diesen Bereich zu verbessern.Vielen Dank, dass Sie Ihre Eindrücke geteilt haben. Ihr Feedback hilft uns, unsere Standards aufrechtzuerhalten und zu verbessern. Sollten Sie in Zukunft wieder nach Salzburg reisen, würden wir uns freuen, Sie erneut bei uns willkommen zu heißen und Ihnen eine verbesserte Erfahrung zu bieten. Wir wünschen Ihnen alles Gute für Ihre zukünftigen Reisen!Mit besten Wünschen

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel
An excellent Hotel with a million dollar view. You won't be disappointed.
Séjour de 2 nuits en août 2023
Réponse de Reception le 22 août 2023
Dear Robert,thank you for your review!We greatly appreciate your kind words and are thrilled to know that you found our hotel to be excellent, and we're delighted that you enjoyed the spectacular view. Your satisfaction is important to us, and we're glad that we could meet your expectations.We hope to have the pleasure of welcoming you back in the future, and we aim to continue providing you with an exceptional experience. Thank you for choosing our hotel, and we look forward to your next visit!

10/10 Excellent

Sharron

Séjour de 3 nuits en août 2023
Réponse de Reception le 22 août 2023
Dear Sharron,thank you very much for taking the time to rate your experience!We are very happy to hear you had a pleasant stay.Please feel free to contact us for further reservations, as we would be delighted to welcome you back.Best regards from Schloss Leopoldskron

10/10 Excellent

Dr. Pfister,

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hervorragendes Ambiente
Séjour de 2 nuits en août 2023
Réponse de Reception le 14 août 2023
Sehr geehrter Herr Dr. Pfister,vielen Dank für Ihr Feedback!Wir freuen uns, dass Ihnen unser Ambiente hervorragend gefallen hat. Es ist unser Ziel, unseren Gästen ein erstklassiges Erlebnis zu bieten. Wenn Sie weitere Anmerkungen oder Rückmeldungen haben, die uns bei der weiteren Verbesserung unserer Dienstleistungen helfen könnten, zögern Sie bitte nicht, uns dies mitzuteilen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenReception

10/10 Excellent

lai fung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent experience , super nice staff
Staff are friendly and service is excellent. Especially the staff in restaurants. Historical hotel with wonderful view. One of the draw back is No air con and mini bar at room, otherwise, all are excellent
Séjour de 1 nuit en juillet 2023
Réponse de Reception le 31 juil. 2023
Dear Lai Fungthank you for your wonderful review! We are delighted to hear that you had an excellent experience during your stay with us. Our friendly and attentive staff take pride in providing excellent service, and it's gratifying to know that their efforts made a positive impression on you.The historical aspect of our hotel, along with the wonderful views, added to the charm of your stay, and we're glad you appreciated these elements.We apologize for any inconvenience caused by the lack of air conditioning and a mini bar in the room. We take note of your feedback and will consider it as we continue to improve our facilities and amenities.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another excellent stay in the future!Best regards from Hotel Schloss Leopoldskron,

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
This is a must stay for anyone who is a fan of the Sound of Music. Beautiful views of the mountains and Lake.
Séjour de 2 nuits en mai 2023
Réponse de Marius Hupfauf le 18 juil. 2023
Dear Lisa,it sounds like you had a wonderful experience at a hotel that holds significance for fans of "The Sound of Music". The beautiful views of the mountains and the lake must have added to the overall charm of your stay. The combination of breathtaking scenery and the connection to a beloved movie can create a memorable and enjoyable experience. Thank you for sharing your positive feedback about the hotel's location and views.We are looking forward to welcoming you again in the future!Best regards,Marius HupfaufReception

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A bucket list location.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Historic site with outstanding service
Séjour de 1 nuit en juin 2023

10/10 Excellent

Tom

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The palace grounds are just lovely. You can walk around the palace any time & sit in the library to read. The balcony at breakfast was just beautiful. The breakfast was included & was perfect to start our day. The only downside were the pillows. They are so thin & useless. Ask for more.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Kevin, Kanata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An avid The Sound of Music film viewer my wife had always wanted to stand by the gate to the lake and experience other site... to be able to stay at the hotel and access this garden and locations was a dream. The staff were outstanding.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dream Trip
This was a bucket list event. It wasn't everything I had imagined.
Séjour de 3 nuits en mai 2023