Les notes se basent sur un nombre total de 864 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,6 sur 5
Recommandé par 98 % des clients
4,8 Propreté de la chambre
4,6 Services et personnel
4,7 Confort de la chambre
4,6 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Albany, NY

Probably the best option for downtown SLC

Publié le 11 mai 2015
Les + : Location, room size and cleanliness head and shoulders above other SLC options
Les - : Offer free bottled water in room
Situation : It's close to anything downtown, including U campus
Location is ideal, and the free parking is a definite plus. Rooms are spacious and comfortable. Overall an outstanding experience.
2 sur 5
par un voyageur vérifiéde R,NY

Publié le 20 avr. 2015
The hotel it's self promised me a shuttle back and forth from the convention center before I decided to book through Expedia and out of the 27 times I went back and forth from the convention center, the shuttle was only available 2 times! I was also told I would be charged on check out and incidentals and taxes would be all held on check in, however, every single day the hotel was holding a different amount on my card hence throwing off my entire budget during my trip. When checking out a front desk clerk asked me what I thought about my stay and I kindly expressed the negatives and she did nothing about it nor apologized, and "well okay". This hotel customer service really sucks ! They didn't even offer me a warm cookie to make me feel better.
3 sur 5
par un voyageur vérifiéde Seattle

Affordable but less than ideal location

Publié le 12 avr. 2015
Les + : The beds are comfortable.
Les - : New windows would be great.
Situation : Location is not ideal and there is nothing interesting close by.
We stayed at this hotel in November 2015. The outside looks a bit dated, but the inside is not too bad. The atrium in the middle is nice and all of the doors open to the atrium. We stayed in a one bedroom suite and the room was smaller than anticipated. The room was clean and the bed was comfortable. We had a view of downtown, but unfortunately the condensation between the window panes kind of ruined it. The first morning we were there the power went out at about 7am and remained out for most of the day. We received a free breakfast that morning, but it was cold by the time we went down to the restaurant. The hotel is close to the light rail if you want ti take it downtown. It is really quite a walk to get downtown especially in the cold. The neighborhood around the hotel is less than ideal, as it seems to be a haven for the homeless. We did not feel safe walking in the area. All in all the hotel is reasonably priced, but due to the location, I would not stay here again.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Southeast UT

Beautiful hotel. Very, very nice.

Publié le 30 mars 2015
Very, very nice stay. Lovely rooms. Very clean. Great pool. Great staff.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very Convenient Location

Publié le 9 mars 2015
Les + : Free parking was a plus.
The staff were very very friendly and could not do enough for us. The lady that served us breakfast went out of her way to accomodate my food allergies. The lady at the desk gave great recommendations, and was very familiar with the area. All the staff exceeded out expectations. Very impressed. Our room was very spacious, and quiet.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Tucson, AZ

Beautiful hotel, but understaffed at desk.

Publié le 9 mars 2015
Les + : Location and nice, well maintained building..
Les - : Service in desk area.
Situation : Virtually the same as the "Grand American" at less than half the price.
Beautiful hotel in great location to enjoy downtown SLC. However, we had a long wait when checking in and when you have additional needs/questions there is no one to ask. No bell men, no concierge, no nothing. It looked like there were too many supervisors and not enough people actually tending to guests needs.
5 sur 5
Recommandé
pour Couples
par Elizabeth

Ce voyageur n'a laissé qu'une note Publié le 26 févr. 2015 sur Hotels.com
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Very comfortable

Publié le 25 févr. 2015 sur Hotels.com
Usually stay across the street at little america but not anymore, my stay was great. Such a comfortable hotel.
4 sur 5
Recommandé
pour Couples
par R Josephde SLC

Everything is just fine here

Publié le 24 févr. 2015 sur Hotels.com
Was central in downtown where we were playing for the weekend- It seems the headboards were back to back on the walls so it was quite easy to hear neighborhood rooms during the night/morning
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Wonderful facility!

Publié le 23 févr. 2015
The stay was great, wonderful location! The only glitch in the whole thing was being snubbed by the Assistant General Manager. He walked out the door in front of my wife and I and just let the door fall on us. I am sure his mind was elsewhere, but is sure looked bad. The other employees were excellent! nice polite and kind! Thank you!