Les notes se basent sur un nombre total de 826 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,6 sur 5
Recommandé par 98 % des clients
4,8 Propreté de la chambre
4,6 Services et personnel
4,7 Confort de la chambre
4,6 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
par un voyageur vérifiéde Seattle

Affordable but less than ideal location

Publié le 12 avr. 2015
Les + : The beds are comfortable.
Les - : New windows would be great.
Situation : Location is not ideal and there is nothing interesting close by.
We stayed at this hotel in November 2015. The outside looks a bit dated, but the inside is not too bad. The atrium in the middle is nice and all of the doors open to the atrium. We stayed in a one bedroom suite and the room was smaller than anticipated. The room was clean and the bed was comfortable. We had a view of downtown, but unfortunately the condensation between the window panes kind of ruined it. The first morning we were there the power went out at about 7am and remained out for most of the day. We received a free breakfast that morning, but it was cold by the time we went down to the restaurant. The hotel is close to the light rail if you want ti take it downtown. It is really quite a walk to get downtown especially in the cold. The neighborhood around the hotel is less than ideal, as it seems to be a haven for the homeless. We did not feel safe walking in the area. All in all the hotel is reasonably priced, but due to the location, I would not stay here again.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Southeast UT

Beautiful hotel. Very, very nice.

Publié le 30 mars 2015
Very, very nice stay. Lovely rooms. Very clean. Great pool. Great staff.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Very Convenient Location

Publié le 9 mars 2015
Les + : Free parking was a plus.
The staff were very very friendly and could not do enough for us. The lady that served us breakfast went out of her way to accomodate my food allergies. The lady at the desk gave great recommendations, and was very familiar with the area. All the staff exceeded out expectations. Very impressed. Our room was very spacious, and quiet.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Tucson, AZ

Beautiful hotel, but understaffed at desk.

Publié le 9 mars 2015
Les + : Location and nice, well maintained building..
Les - : Service in desk area.
Situation : Virtually the same as the "Grand American" at less than half the price.
Beautiful hotel in great location to enjoy downtown SLC. However, we had a long wait when checking in and when you have additional needs/questions there is no one to ask. No bell men, no concierge, no nothing. It looked like there were too many supervisors and not enough people actually tending to guests needs.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Wonderful facility!

Publié le 23 févr. 2015
The stay was great, wonderful location! The only glitch in the whole thing was being snubbed by the Assistant General Manager. He walked out the door in front of my wife and I and just let the door fall on us. I am sure his mind was elsewhere, but is sure looked bad. The other employees were excellent! nice polite and kind! Thank you!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

nice pool area room furniture dated

Publié le 20 févr. 2015
Les + : open area on main floor restaurant and dining area
Les - : furniture is dated
Situation : great location
nice place liked parking space and ease to get there
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde SLC, UT

clean, classy, awesome.

Publié le 19 févr. 2015
this was A great hotel I would stay here again. The one thing I would change is the service that we got at the hotel restaurant Steven's, I think that's what it's called. But overall one of the best hotel experiences i've had in all of my travels.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Redding, CA

Publié le 17 févr. 2015
Les + : Friendly, helpful, and cookies. And, did I mention the cookies. Oh, yeah, and they even had cookies. Airport shuttle.
Situation : Ski Lots of close shops to rent equipment
Clean, efficient, quiet. Big room. Good restaurants within walking distance (less than a mile).
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde UT

Old heating and cooling

Publié le 16 févr. 2015
The room was stuffy when we first arrived. We turned on the AC and left for the day. When we got back, the room was still hot and muggy after having the AC on all day. Staff came to the room and told us that was as good as it was going to get because their heating and cooling system was old. Offered a fan that was really busted up, but it helped. The hotel was really nice if it were not for being too hot for the majority of the stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel

Publié le 11 févr. 2015
Les + : The cookies
Les - : Continental breakfast would ve nice
Situation : We stayed here to go to the Salt Palace Convention Center for a concert.
Nice hotel the staff was nice and very attentive. Clean and family oriented.