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Avis sur Best Western Salinas Valley Inn & Suites

2.5 out of 5
Best Western Salinas Valley Inn & Suites
187 Kern Street, Salinas, CA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 163 avis sur 521." "
Note des voyageurs de 8 (Bien), d’après 189 avis sur 521." "
Note des voyageurs de 6 (Satisfaisant), d’après 81 avis sur 521." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 521." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 521." "

8,2/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Michel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We appreciated everything, it was clean, practical and the person in charge of the breakfast was very kind and at our service. Thank you so much.
Séjour de 1 nuit en août 2023

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Escale paisible
juste une escale sur la route de l'ouest. Hôtel correct avec fitness et piscine. chambre confortable et propre.

10/10 Excellent

lydia, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
belle suite pour 4
Arrivés pour une nuit dans une grande suite ,appréciable car nous voyageons à 4 adultes,nous avons trouvé un service irréprochable, un petit déjeuner copieux , seule l'atmosphère de la chambre était un peu froide ,pour une nuit on s'y fait ....belle salle de bains, jamais de mauvaises surprises de toutes façons dans cette chaîne d'hôtels . L'environnement est moyen,une zone hôtelière à l'écart de la ville, y'a pire !

10/10 Excellent

Pierre, St Aubin du Cormier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité/prix
chambre très spacieuse. Piscine, salle de training. Petit déjeuner très complet.

2/10 Horrible

Leticia

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will not stay at this hotel again it needs to be upgraded
Séjour de 3 nuits en mai 2024

8/10 Bien

Sofia

Séjour de 1 nuit en mai 2024

8/10 Bien

LAURIE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, clean hotel. Two Best Westerns same street and same side of street, 1/8 of a mile apart?
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Voyageur vérifié

Voyage en famille
No real title
Was charged twice for staying one night. Requested to speak with someone about it when I checked in, front desk clerk said it would be rectified by the morning and that the morning clerk would have all the information for me, that I just needed to ask. The morning front desk clerk had no idea what I was talking about. She didn’t want to speak with me about anything, just nodded, handed me my receipt and walked away. Very disappointing that no one wants to help. No one wants to put forth any effort to handle this issue. All of that said, hotel was nice. Room was fine. Pool is outside with no access from inside the hotel. Lots of homeless gathering just the other side of the pool fence. Lots of bugs and snails in the pool and hot tub. No towels at the pool, must bring your room towels. We didn’t have breakfast so, no comments on that. This hotel is at the end of a dead end road with a very popular fast food restaurant at the beginning of the road. Trying to get around that proves to be quite difficult.
Séjour de 1 nuit en février 2024
Réponse de DO le 26 févr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Vicky

Les points forts : Personnel et service
The room needs to be cleaner light bulbs need to be replaced towels were a little worn out employees were very friendly and helpful
Séjour de 1 nuit en février 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Maria

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Staff was great!
Séjour de 2 nuits en février 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You may need to adjust the thermostat. The room was stuffy.
Séjour de 1 nuit en février 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Satisfaisant

Emmanuel

Voyage avec des animaux de compagnie, Voyage d’affaires
Room wasn’t smelling fresh
Séjour de 1 nuit en janvier 2024
Réponse de DO le 26 févr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Mary

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tamara

Voyage en famille
Les points forts : Propreté et personnel et service
The staff was very helpful and went out of their way to make me comfortable
Séjour de 1 nuit en janvier 2024
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Maria, Duncan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de DO le 26 févr. 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Médiocre

ANDY

Séjour de 1 nuit en novembre 2023
Réponse de do le 20 déc. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Alvaro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a great experience. My daughter is now asking me when we can stay there again
Séjour de 1 nuit en novembre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Bibiana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Todo bien, muchas gracias!
Séjour de 2 nuits en novembre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leticia Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Juan L

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Médiocre

nadir

Voyage en groupe
Les points forts : Personnel et service
Disappointed
Checking in was very good with the customer service person. Room had same carpet as the corridor .Felt like staying in a dirty carpeted room. Paint peeling in bathroom, edges dirty, took two towels to dry after shower. Breakfast was awful, All packaged items which you purchase from Dollar Stores. Would not have paid nearly $200 a room if I had known all this deficiencies VERY DISAPPOINTED..
Séjour de 1 nuit en octobre 2023
Réponse de DO le 13 oct. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is very professional and attentive.
Séjour de 1 nuit en octobre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jose

Séjour de 1 nuit en octobre 2023
Réponse de AAC le 3 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Stancey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful friendly staff, spacious room.
Séjour de 1 nuit en octobre 2023
Réponse de AAC le 2 déc. 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Horrible

Kellie

Séjour de 1 nuit en octobre 2023
Réponse de DO le 25 oct. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Bien

Darina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Zhiguang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty clean, people are nice.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Horalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Raymond M

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was clean and neat. The facilities were well maintained. The staff was helpful and courteous.
Séjour de 2 nuits en août 2023

2/10 Horrible

Dan

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements
We heard all noise from other rooms. Breakfast was poor.
Séjour de 1 nuit en août 2023
Réponse de DO le 4 août 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Médiocre

Luca

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de DO le 30 juil. 2023
n behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jacqueline

Séjour de 1 nuit en juillet 2023

10/10 Excellent

José

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was courteous hotel was clean jacuzzi was great room clean highly recommended
Séjour de 1 nuit en juillet 2023

8/10 Bien

Neil, Berkeley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basic decent accommodations, but nothing special.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t like the showers. The water temperature was inconsistent. It was difficult to find the ideal temperature.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Mirna

Séjour de 1 nuit en juillet 2023

10/10 Excellent

marta angelica

Séjour de 1 nuit en juin 2023

10/10 Excellent

Akbar, San Jose

Séjour de 2 nuits en juin 2023

10/10 Excellent

Cao

Séjour de 1 nuit en juin 2023

8/10 Bien

Kirstin

Les points forts : Propreté et personnel et service
The property was a little tired, but the rooms are good and the beds great! Biggest drawback? There’s an In and Out next door and that screws up traffic. Felt very safe, if unconvienced.
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Jenna

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2023

2/10 Horrible

Celeste, HOLLISTER

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
When checking in the Hotel cleck wasnt at the front desk.I had to ring the service bell many times to get checked into my room. There was a guest before me and said he also had to ring the bell many times to get service.
Séjour de 1 nuit en mai 2023
Réponse de do le 18 mai 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Horrible

Gabriel

Séjour de 2 nuits en mai 2023
Réponse de do le 16 mai 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Jerome

Séjour de 1 nuit en avril 2023

10/10 Excellent

Larry

Séjour de 1 nuit en avril 2023

10/10 Excellent

Rosalba

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023