Coin salon dans le hall

Avis sur Comfort Inn

2.5 out of 5
Comfort Inn
315 E. Rainbow Blvd. - US 50, Salida, CO

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 315 avis sur 645." "
Note des voyageurs de 8 (Bien), d’après 228 avis sur 645." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 645." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 645." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 645." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Phyllis

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Mick V. le 5 mai 2024
Phyllis,We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Janet

Séjour de 2 nuits en avril 2024
Réponse de Mick V. le 28 avr. 2024
Janet,We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Mick VacuraGeneral ManagerComfort Inn, Salida CO

6/10 Satisfaisant

Marcy

Dated,
Séjour de 1 nuit en mars 2024
Réponse de Mick V. le 24 mars 2024
Marcy,Very recently our hotel was purchased by new owners. Since then, they have dedicated themselves to improving our hotel and upgrading it, step by step. With recent upgrades of large flatscreen televisions and new lobby furnishings, they are insuring that our hotel stays modern and functional well into all your future stays.Thanks for your stay!

10/10 Excellent

Kimberly, Colorado Springs

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place to stay for a ski weekend!
Séjour de 1 nuit en mars 2024
Réponse de Mick V. le 6 mars 2024
Kimberly,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Being a resort town close to Monarch mountain in the winter-time, we are fortunate to be one of the premiere hotels in the area that cater to our amazing skiiers! I'm so glad you were able to come enjoy Monarch and stay with us too! We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best regards,

2/10 Horrible

Jon

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The bed in room 102 smells really bad. It took a bit to sink in before I could detect it, and after I did, it was late. It was beyond a musty smell. In fact, it smelled moldy. It needs to be replaced because the smell permeates the entire room. The carpet may be impacted as well. Otherwise, the room appeared orderly and "clean." However, based on this experience I would never stay here again. I was completely dissatisfied.
Séjour de 1 nuit en février 2024
Réponse de Mick V. le 24 févr. 2024
Jon,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. Thank you for bringing this issue to our attention. As you reported this was an issue that was not clearly visible to us, or even to you when you initially checked in. As your stay continued, and you found that there was an issue with the room after a period of time had went by, we could have easily assisted you with a possible room change. We have no record of anything wrong with this room, until we saw this review. Our goal is to provide you with a clean and comfortable experience. As neither of us were able to detect it at first glance, how could we have made the situation right without knowing about it?We would also love to speak directly with you about your rating, please do not hesitate to reach out to us at 719-539-5000.Sincerely,Mick VacuraGeneral ManagerComfort Inn, Salida CO

10/10 Excellent

Sarah Ruth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was cold. Otherwise good and quite.
Séjour de 2 nuits en février 2024
Réponse de Mick V. le 24 févr. 2024
Sarah,Thank you for taking the time to fill out our online survey with positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.We do keep the pool quite cool, and the hot tub nice and hot. I have passed this along to our pool guy. We will try to keep the pool a little warmer in the future. Thanks for letting us know. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice pool, great breakfast
Séjour de 3 nuits en février 2024
Réponse de Mick V. le 24 févr. 2024
Tammy,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our breakfast is indeed a perfect way to start out the day while you are visiting Salida. Featuring our Breakfast Burrito Bar, with scrambled eggs, sausage, hash browns, green chili, tortillas and cheese, its a hearty breakfast sure to please. I love encouraging all of our guests to join us for our all-you-can-eat meal, we complimentary offer at our hotel. Our hot tub and pool area is a terrific way to relax after a fun day of local activities. Clean and easily-accessible, we are proud to say our indoor swimming area is terrific! We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

JAMES, DURANGO

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay with a nice pool and hot tub. Good breakfast as well! The staff is friendly and provides good service!
Séjour de 2 nuits en février 2024
Réponse de Mick V. le 11 févr. 2024
James,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our breakfast is indeed a perfect way to start out the day while you are visiting Salida. Featuring our Breakfast Burrito Bar with scrambled eggs, sausage, hash browns, green chili, tortillas and cheese, its a hearty breakfast sure to please. I love encouraging all of our guests to join us for our all-you-can-eat meal, we complimentary offer at our hotel. Our hot tub and pool area is a terrific way to relax after a fun day of local activities. Clean and easily-accessible, we are proud to say our indoor swimming area is terrific! We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best regards,

10/10 Excellent

Dianna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We always return because it is clean and quite. We always enjoy our stay.
Séjour de 4 nuits en janvier 2024
Réponse de Mick V. le 9 févr. 2024
Dianna,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best regards,

10/10 Excellent

Melinda, Colorado Springs

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front staff is great
Séjour de 1 nuit en janvier 2024
Réponse de Mick V. le 3 févr. 2024
Melinda,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our front desk staff is here to assist you from the moment you book your room, and during your check-in, to ensure that your stay is a pleasant one. We are happy to assist all of our guests with any questions, or if they have any special instructions that is required for their stay in Salida to be completely satisfying. We strive to provide the best hospitality possible because we appreciate your business. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best regards,

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful with check in and hotel was clean
Séjour de 1 nuit en janvier 2024
Réponse de Mick V. le 3 févr. 2024
Brian,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Sincerely,

10/10 Excellent

Norma

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Mick V. le 30 janv. 2024
Norma,Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

8/10 Bien

Christopher

Séjour de 2 nuits en janvier 2024
Réponse de Mick V. le 23 mars 2024
Christopher, We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 Bien

Phil

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort inn
Séjour de 1 nuit en janvier 2024
Réponse de Mick V. le 29 janv. 2024
Phil,We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Arlene, Colorado Springs

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at this comfort inn are always friendly and accommodating. We like having the included breakfast before heading out to ski.
Séjour de 1 nuit en décembre 2023
Réponse de Mick V. le 28 janv. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our breakfast is indeed a perfect way to start out the day while you are visiting Salida. Featuring our "BREAKFAST BURRITO BAR" with scrambled eggs, sausage, hash browns, green chili, tortillas and cheese, its a hearty breakfast sure to please. I love encouraging all of our guests to join us for our all-you-can-eat meal, we complimentary offer at our hotel. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

10/10 Excellent

April

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Staff and Great place
The best thing about this place is the manager at the hotel in the afternoon. He is super friendly, very helpful and suggestions about where to eat and what places to go in Salida. Just really made you feel welcome in their hotel. I’ve stayed in a lot of places in Salida, And this one stands out just because of the service of the staff and the manager.
Séjour de 3 nuits en janvier 2024
Réponse de Mick V. le 28 janv. 2024
Thank you so very much for mentioning me personally. It really made my day when I saw your review. Our entire staff takes great pride in our hotel and the services we provide for our valued guests. We are all so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little hotel, extremely clean and a great staff!
Séjour de 1 nuit en janvier 2024
Réponse de Mick V. le 8 janv. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean hotel with a great staff!
Séjour de 3 nuits en décembre 2023
Réponse de Mick V. le 7 janv. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
near dining
Séjour de 3 nuits en décembre 2023
Réponse de Mick V. le 31 déc. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Mick VacuraGeneral ManagerComfort Inn, Salida CO

10/10 Excellent

Melanie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Mick V. le 6 déc. 2023
Melanie,Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was friendly and helpful. Great hote;l
Séjour de 1 nuit en novembre 2023
Réponse de Mick V. le 11 nov. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We all take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Cindy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and safe. Staff is great!
Séjour de 1 nuit en octobre 2023
Réponse de Mick V. le 31 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay. Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Leah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
We stayed for a weekend trip with my sister and mom. The room was great, the front desk clerk was very friendly, everything was nice and we were able to relax. The bed was really comfortable too!
Séjour de 1 nuit en octobre 2023
Réponse de Mick V. le 25 oct. 2023
I'm so glad that your stay with us was nice and relaxing! We work hard to bring you great service and comfortable lodgings. We are here for you each time you visit lovely Salida, CO!

4/10 Médiocre

Joseph

Séjour de 1 nuit en octobre 2023
Réponse de Mick V. le 11 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We would appreciate knowing what aspects of your stay you did not enjoy. Our staff is dedicated to making your stay a fantastic one. Without knowing what specifics you did not enjoy about our hotel, we are not able to pinpoint what improvements need to be made. I would like to request that you elaborate, so we can insure that you, as well as other guests, enjoy their stay with us to the fullest.We would also love to speak directly with you about your rating, please do not hesitate to reach out to us at 719-539-0860.We hope for an opportunity to properly host you in the future.

8/10 Bien

Teresa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Mick V. le 25 oct. 2023
Thanks for your stay with us! We look forward to your return the next time you are in Salida!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great stay at the Comfort Inn. It was convenient to walk to restaurants and the brewery. It also had a full breakfast at the hotel.
Séjour de 2 nuits en octobre 2023
Réponse de Mick V. le 31 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our breakfast is indeed a perfect way to start out the day while you are visiting Salida. Featuring our "BREAKFAST BURRITO BAR" with scrambled eggs, sausage, hash browns, green chili, tortillas and cheese, its a hearty breakfast sure to please. I love encouraging all of our guests to join us for our all-you-can-eat meal, we complimentary offer at our hotel. I have passed along your review to our cooks. Every time we get valuable responses like this, it really makes their day to hear it! We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the cleanest hotels I have ever stayed in, just spotless!
Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay.I'm so glad that you enjoyed our facilities and your room. We look forward to your many returns!

10/10 Excellent

Julee

Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thank you so much for your wonderful rating!Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Lynne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thanks for your review of our hotel.Best wishes!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.

10/10 Excellent

richard

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.

8/10 Bien

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thank you for your rating. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

10/10 Excellent

warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 31 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Bien

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Mick V. le 6 sept. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the cleanest hotels we have ever stayed at, just spotless! Staff was very friendly.
Séjour de 2 nuits en août 2023
Réponse de Mick V. le 6 sept. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our housekeeping staff work hard to provide our guests with rooms that are not only clean, but are also comfortable, in a way that makes you feel at home. Our staff carefully makes sure each room is spotless, and we inspect them meticulously to make sure you feel welcome, and well provided for, during your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in Salida.

10/10 Excellent

Joseph

Séjour de 1 nuit en août 2023
Réponse de Mick V. le 25 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.

10/10 Excellent

bill

Séjour de 1 nuit en septembre 2023
Réponse de Mick V. le 25 oct. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! Our staff takes great pride in our hotel and the services we provide for our valued guests. We are so glad you enjoyed your stay.

8/10 Bien

steve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet nice room. Went out for dinner then returned and TV didn't work properly. Called desk someone came up and discovered the TV had cracked screen, he offered another room but we declined. Other that that we didn't have a problem. He called owner to get TV replaced.
Séjour de 1 nuit en août 2023
Réponse de Mick V. le 6 sept. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. I appreciate your patience with the issue with the broken TV. We were able to replace it quickly since you let us know about it. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

salme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Mick V. le 6 sept. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Mick Vacura le 2 août 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023
Réponse de Mick Vacura le 2 août 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

2/10 Horrible

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place deserves a 3 out of 10 overall
The hotel room was in the basement of the buildings (which is weird). The room was not in great shape. Stains on the bed. Parking lot was filled with shady characters. Went to use the hot tub and it was not open and was located in some gross tiny basement area. .
Séjour de 1 nuit en juillet 2023
Réponse de Mick Vacura le 2 août 2023
Thank you for reviewing our hotel, however it appears as if you might have our hotel confused with another hotel you stayed at. Our hotel has NO basement. There are only two floors. Our hot tub and pool are open 8am - 10pm everyday and have not been closed during those hours for the past year. Our town of Salida is a safe and friendly place, and seldom do we have anyone "hanging out" in the parking lot. I hope that when you realize that this review was made in error, that you come stay with us again and remember how lovely our town and our hotel are.

10/10 Excellent

Carol

Séjour de 2 nuits en juillet 2023
Réponse de Mick V. le 6 sept. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great, Can't say enough good things about this place. Breakfast was good also.
Séjour de 1 nuit en juillet 2023
Réponse de Mick Vacura le 2 août 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We take great pride in our hotel, and the services we provide for our valued guests. We are so glad you enjoyed your stay.Our breakfast is indeed a perfect way to start out the day while you are visiting Salida. Featuring our "BREAKFAST BURRITO BAR" with scrambled eggs, sausage, hash browns, green chili, tortillas and cheese, its a hearty breakfast sure to please. I love encouraging all of our guests to join us for our all-you-can-eat meal, we complimentary offer at our hotel. I have passed along your review to our cooks. Every time we get valuable responses like this, it really makes their day to hear it! We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Ism

Séjour de 1 nuit en juillet 2023
Réponse de Mick V. le 6 sept. 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bien

James

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very nice -- lives up to its name. Rooms are much bigger than expected, and linens, bed, and pillows are really good quality. Wifi and shower were also very nice. Check-in was super smooth -- they had our cards (for multiple rooms) ready to go. 8 year old enjoyed the pool and hot tub. Only issue was the morning cleaning staff were frustrating. First tried to clean the room at 8:15AM, even after we ran into them heading down the hall to grab breakfast. Then they knocked 15 mins later and tried to come into the room (while on the john! ;-) ). Then again 15 mins later -- so 3x before 9AM. Seems they need a better system to know when guests check out. Otherwise, it was good.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Dean

Les points forts : Propreté et personnel et service
Friendly staff, clean room, good breakfast provided. The property would benefit from some renovation and modernization. I would stay again.
Séjour de 1 nuit en juillet 2023
Réponse de Mick Vacura le 2 août 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service. Very recently our hotel was purchased by new owners. Since then, they have dedicated themselves to improving our hotel and upgrading it, step by step. With recent upgrades of large flatscreen televisions and new lobby furnishings, they are insuring that our hotel stays modern and functional well into all your future stays. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Marylin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
vacation
Everything was what we expected. Mick at the customer counter was excellent. He gave us some local information that made our stay even better.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Todo muy limpio y buen servicio
Séjour de 2 nuits en juin 2023

8/10 Bien

Kimberly

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2023