Chambre Standard, 1 lit double, non-fumeurs | Bureau, espace de travail pour ordinateur portable, rideaux occultants

Avis sur Motel 6 Salem, OR

2 out of 5
Motel 6 Salem, OR
1401 Hawthorne Ave Ne, Salem, OR

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 154 avis sur 904." "
Note des voyageurs de 8 (Bien), d’après 173 avis sur 904." "
Note des voyageurs de 6 (Satisfaisant), d’après 185 avis sur 904." "
Note des voyageurs de 4 (Médiocre), d’après 154 avis sur 904." "
Note des voyageurs de 2 (Horrible), d’après 238 avis sur 904." "

6,2/10

Propreté

7,0/10

Personnel et service

4,8/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Chambre lamentable. Sent l'humidité, le climatiseur n'était pas ajustable, le bas des portes de la salle de bain était pourris
Séjour de 1 nuit en juillet 2019

2/10 Horrible

janna

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was no fire alarm, phone was broken and moldy ceiling. People hanging around outside. Violence across street, people doing drugs, women and men hanging around outside rooms and street.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Loca

Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 25 avr. 2024
Hi Loca,Thank you for the amazing review!Maz K.#Team6

6/10 Satisfaisant

Prince-david

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 25 avr. 2024
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Horrible

Sergio, Hillsboro

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unsafe , random homeless and people walking around , loud could not sleep all night felt very unsafe , I called the manager on duty as people were yelling all night slamming doors and someone had a barking dog .. but was not taken care of. It was 4 am and people still yelling and slamming doors . Will never stay at this motel 6 .
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Sergio,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

naomi

Séjour de 3 nuits en mars 2024

4/10 Médiocre

Larry

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 14 mars 2024
Hi Larry,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Taylor

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 8 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Sandra

Voyage d’affaires
Les points forts : Propreté et personnel et service
While my room was clean, there were people parked next to me, who weren't patrons, working on their car for about 5 hours. I had to listen to a tweaker yelling at full volume for an hour. I saw a drug deal in the parking lot while checking out my window on the noise of the tweaker. There were people loitering outside of my door for around 10 minutes. And to top off my sleepless night, I tried to put my things in my van but could barely unlock the door because someone puked right in front of it. I had to climb through from the passenger side to get the hell out of this motel from hell. I felt unsafe all night and worried about my van getting broken into. I will not be returning to this location. Security patrolling such a large motel campus would be my recommendation as I can't see people returning to this motel.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 21 févr. 2024
Hi Sandra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Horrible

Sandra

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There were homeless people around the property. At one point in the evening someone banged on our door and left after we asked who it was. This happened twice. Later in the night someone pulled up in a pickup truck outside our unit and they were not staying at the motel. We also heard noises outside all night and two young guys wandering around the parking lot checking out the cars. Overall not a great experience.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 21 févr. 2024
Hi Sandra, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 14 févr. 2024
Hi Shawn,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Lee

Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oh the difficult customers! One guy wants to get everything he is paying for! Dude! You are staying at a motel 6! Stop being special! Another guy complained of another room being too loud last night. The gal gave him a quiet part of of the motel. I asked for quieter as well. She delt with the concerns great!
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 30 janv. 2024
Hi Lee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Horrible

Diana

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
When I checked in the front desk lady said my room number out loud with another person in the office. There were homeless people smoking crack on the end of the building I was staying in. I did not feel safe at all.
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 16 janv. 2024
Hi Diana, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023

2/10 Horrible

terry

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
you did not pay the i whet some went other place i wont me money back and i,m leting motel 6 now
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Gustavo

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Nichole

Séjour de 1 nuit en décembre 2023

8/10 Bien

DAVID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Robert

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
My room had a broken heater, towel rack fell off the wall and the fire alarm chirped, had to disconnect, bathtub was gross looking, seems this was a pack-rat put together room, Will never stay there again
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Teresa

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The first room we checked into had an active leak in the ceiling. The second room had full trash cans, no soap, and no shower curtain. The parking lot has a huge gravel area with cones around it and patio furniture on top.
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 12 déc. 2023
Hi Teresa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and safe and nice and was walking to store and restaurants and bus shops
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 21 nov. 2023
Hi Shawn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Rafael

Les points forts : Propreté et personnel et service
It was ok
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 15 nov. 2023
Hi Rafael,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Quireea

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Max

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Door security latch was broken. Lots of sketchy folk in the immediate area, did not stay the night due to safety concerns.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 8 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

April

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bad experience at this place, bad smoking smell for a non-smoking room. They gave me a key with the room already occupied.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Chevrolet

Séjour de 1 nuit en juillet 2023

2/10 Horrible

Lydia

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don't like nothing
Séjour de 2 nuits en octobre 2023
Réponse de Brand Experience Team le 18 oct. 2023
Hi Lydia, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bien

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the highway The rooms above us were very noisy for a good portion of the night Otherwise a good stay
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 18 oct. 2023
Hi Denise, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Shawn

Les points forts : Confort de la chambre
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Margo

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Marybeth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Phillip

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Rick, Carnation

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements
Nice clean room, clean sheets, hot water - at a good price. Just needed a place to catch a little shut-eye and it was great.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Médiocre

Courtny

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Kristina

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to be
Réponse de Brand Experience Team le 26 sept. 2023
Hi Anna, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Horrible

Maricela

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sheets were dirty and room smelled like cigarettes
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 26 sept. 2023
Hi Maricela, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bien

Braden

Voyage en famille, Voyage en groupe
No bathroom lock.
Séjour de 1 nuit en septembre 2023

8/10 Bien

JACQUELINE, Garibaldi

Voyage en famille
Les points forts : Personnel et service
The room smell bad.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 26 sept. 2023
Hi Jacqueline, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Stanley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en septembre 2023

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was everything I basically needed as far as a place to stop for the night.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 20 sept. 2023
Hi Daniel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Médiocre

Aaren

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The bathroom door was broken, I requested housekeeping....it was a 6 night stay...no one ever came, I complained about the room directly above me making noise untill 4am nightly with no change. I checked out three days early because I could not rest, and was given 38 fillers for my inconvenience, I paid 495, and was reminded it was a very good rate...no, it was a cheap rate for a horrible stay. I tried several times to meet in person and on the phone with the manager and was greeted with rudeness everytime. My second day there they changed my door lock and I returned at 8pm ( I left at 7am) to my door unlocked and left open with all my belongings in the room. They advertise a pool but it no longer exists. I am easy going but even I feel that a 2 night stay at a sub standard hotel is not worth the money I paid.
Séjour de 6 nuits en septembre 2023
Réponse de Brand Experience Team le 20 sept. 2023
Hi Aaren,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Michael

Séjour de 5 nuits en septembre 2023

10/10 Excellent

Cinda

Séjour de 1 nuit en septembre 2023

8/10 Bien

Ladan

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Jeanne

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money.
Value for money is excellent. Just the basics. Good.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 13 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Bien

Mandy

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Online it said they have a pool, but they had filled it in earlier this summer and the website was not updated. This is something we were really looking forward to after a hot day at the State Fair. The room was really clean and it was nice and quite.
Séjour de 4 nuits en août 2023
Réponse de Brand Experience Team le 7 sept. 2023
Hi Mandy,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6