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Avis sur La Quinta Inn & Suites by Wyndham Roanoke Salem

2.5 out of 5
La Quinta Inn & Suites by Wyndham Roanoke Salem
140 Sheraton Dr, Salem, VA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 621 avis sur 1012." "
Note des voyageurs de 8 (Bien), d’après 259 avis sur 1012." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 1012." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1012." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1012." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Lucie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Lucie,We are delighted to hear that you found our hotel to be a good place. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

yvon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit parfait bon lit bien reposer
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello yvon,Nous sommes ravis que vous ayez apprécié votre séjour et passé de bonnes nuits de sommeil. Votre confort est notre priorité, et nous espérons vous accueillir à nouveau bientôt pour une expérience tout aussi agréable.

10/10 Excellent

Lucie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place, very clean
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Lucie,We are delighted to hear that you found our hotel to be a good place and very clean. Thank you for taking the time to share your feedback with us. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Pierre,We're thrilled to hear you enjoyed your stay with us! If you have any suggestions or concerns, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Bien

Alain, Laprairie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
G
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Alain,Thank you for taking the time to share your feedback. We apologize for any inconveniences you may have experienced during your stay. We strive to provide excellent service and regret that we fell short of your expectations. We appreciate your comments and will use them to improve our guest experience in the future. Should you have any further concerns, we encourage you to reach out to our management team directly.

10/10 Excellent

Yves

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 15 déc. 2023
Hello Yves,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had such a wonderful experience with us. We look forward to welcoming you back soon.

8/10 Bien

France

Séjour de 1 nuit en août 2023
Réponse de Manager le 27 août 2023
Hello France,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Erol

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vraiment très bien, tres propre,
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 4 août 2023
Hi Erol,We appreciate your sharing how we met your expectations with our clean accommodations. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 Excellent

Lisanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel rénové.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 27 juil. 2023
Hi Lisanne,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Claudette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les petits pots de shampoing Dove ds la douche et l’accueil du personnel
Séjour de 1 nuit en avril 2023
Réponse de Manager le 25 avr. 2023
Hi Claudette,Thanks for taking the time to write in and express your thoughts and honest feedback. We are extremely sorry that your room had some cleanliness issues in the bathroom. We have shared them with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

8/10 Bien

Stephen

Séjour de 1 nuit en février 2023
Réponse de Manager le 7 févr. 2023
Hello Stephen,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Manager le 17 déc. 2022
Hello Pierre,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

pierre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
très propres et personnel de réception sympathique
Séjour de 1 nuit en décembre 2022
Réponse de Manager le 14 déc. 2022
Hello pierre,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Johanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout était excellent
Séjour de 1 nuit en novembre 2022
Réponse de Manager le 14 nov. 2022
Hello Johanne,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Richard

Les points forts : Propreté
La propreté, et le personnel
Séjour de 1 nuit en avril 2022
Réponse de Manager le 31 août 2022
Hello Richard, We appreciate that you've taken the time to share with us regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Bien

Madeleine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trip Floride
Endroit tranquille et propre. avons passé une bonne nuit avant de reprendre la route.
Séjour de 1 nuit en avril 2022
Réponse de Manager le 31 août 2022
Hello Madeleine, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excellent

Francois

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfaits
Séjour de 1 nuit en avril 2022
Réponse de Manager le 31 août 2022
Hello Francois, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Jean-Francois

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lit king super confortable , chambre avec décoration moderne . Propre sent bon . Déjeuner correcte pour le prix . Recommande a tous .
Séjour de 1 nuit en janvier 2022
Réponse de Manager le 2 sept. 2022
Hello Jean-Francois,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to someday have another opportunity to host your stay.

8/10 Bien

JOCELYN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Manager le 2 sept. 2022
Hello JOCELYN,Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle nuit en route pour la Floride
Tres bien situe beaucoup de confort et lit tres confortable, super propre et tres au gout du jour
Séjour de 1 nuit en décembre 2021
Réponse de Manager le 2 sept. 2022
Hello Nicole,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

8/10 Bien

Robert, Laval

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Kemesha

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Staff was professional and addressed concerns in a timely manner. Great hotel to stay with pets. The room was clean and had limited carpet, which is idea for dogs. The water temperature and pressure was outstanding not low like most hotels. Overall I would definitely stay here again if in the area.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Kemesha,We're delighted to hear you appreciated our professional staff and pet-friendly accommodations. It's lovely to know you found the room clean and suitable for pets, with excellent water temperature and pressure. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

8/10 Bien

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A
Séjour de 3 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Fred,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

8/10 Bien

Ivey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 28 mai 2024
Hello Ivey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Bien

Glenn, Pulaski

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Under constryctuon
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mai 2024
Hello Glenn,We apologize for any inconvenience during your stay. Your feedback is valuable to us as we continually strive to improve our guests' experience. We encourage you to reach out to our management team to discuss your concerns further. Thank you for sharing your comments with us.

8/10 Bien

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Lauren, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Bien

Tina

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Tina, We appreciate your feedback and regret to hear about your experience with the noise levels at our hotel. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please feel free to reach out to our management team for assistance.

10/10 Excellent

Annik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to interstate.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 20 mai 2024
Hello Annik,We appreciate your feedback regarding our convenient location near the interstate. Your input helps us enhance the overall guest experience further. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 21 mai 2024
Hello Melissa,We are thrilled to hear that you had a fantastic experience at our hotel! Looking forward to welcoming you back soon for another outstanding stay.

10/10 Excellent

Liz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Very clean and comfortable bed, and room. Great experience overall.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Liz,We're delighted to hear you had a positive experience with our friendly staff and clean, comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

8/10 Bien

Joseph, Farmington

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to Rt 81, easy check-in, comfortable room
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Joseph,We appreciate your positive feedback regarding our convenient location, smooth check-in process, and comfortable accommodations. Should you have any further feedback or questions, feel free to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice and clean
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello amber,We appreciate your positive feedback on our hotel's cleanliness. We strive to maintain high standards for all our guests' comfort and satisfaction. If there is anything else we can assist you with, please feel free to reach out to our management team.

10/10 Excellent

Liubov V

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Liubov V,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Bien

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed stay.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello William,We're delighted to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back for another memorable experience.

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very convenient and close to the hospital for my husbands surgery. It was very clean and comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Sharon,We are pleased to hear that you found our hotel convenient and comfortable during your stay for your husband's surgery. Our team works hard to ensure a clean and welcoming environment for all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another comfortable stay.

2/10 Horrible

Wendi

Séjour de 1 nuit en mai 2024

10/10 Excellent

Daniel, Lunenburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet. Easy access from highway.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Daniel,We are delighted to hear that you found our hotel clean, quiet, and conveniently located near the highway. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

8/10 Bien

David

Séjour de 1 nuit en mai 2024
Réponse de Manager le 27 mai 2024
Hello David, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Bien

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was surprised by the Pet fee, not mentioned until after I arrived.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Debra,We apologize for any inconvenience caused by the pet fee. We recommend future guests to review our policies on our website before booking their stay. Your feedback helps us improve our communication with guests.

10/10 Excellent

Gail, Moultonborough

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Pet friendly
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Gail,Thank you for sharing your feedback about our hotel being pet friendly. We are delighted to hear that you enjoyed that aspect of our property. We appreciate your comments and look forward to welcoming you and your furry friend back in the future.

10/10 Excellent

Ramasubramaniam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly reception! The room was clean. Liked the Soap, shampoo and conditioner dispensers.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Ramasubramaniam,We are delighted to hear that you enjoyed the cleanliness of your room and our amenities. Your positive feedback on our reception staff is greatly appreciated. We look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Jack,We are amped to hear that you had a wonderful experience during your stay at our hotel! We look forward to welcoming you back soon for another exceptional stay.

8/10 Bien

Michel

Voyage en couple
Les points forts : Équipements
Toujours parfait comme propreté et bonne odeur En plus ils ont rajouté une table appoint avec le fauteuil génial 👍
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Michel,Nous sommes ravis d'apprendre que vous avez apprécié la propreté et l'odeur de notre hôtel, ainsi que les aménagements supplémentaires dans la chambre. Votre confort est notre priorité et nous espérons vous revoir bientôt pour une nouvelle expérience agréable.

6/10 Satisfaisant

Shawntel

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great for just a stay and go place ! Not too much around but right off the highway and well lit
Séjour de 1 nuit en mars 2024
Réponse de Manager le 28 avr. 2024
Hello Shawntel,We appreciate you highlighting our convenient location and well-lit property for your stay. Our hotel aims to provide a comfortable and safe experience for all guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 Excellent

Thomas

Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 mai 2024
Hello Thomas,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back in the future for another fantastic stay.

8/10 Bien

Mary

Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 mai 2024
Hello Mary, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Mark,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bien

Suzanne

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thin walls. Small bathroom. Decent bed.
Séjour de 4 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Suzanne,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We are glad you found the bed comfortable during your stay with us.

10/10 Excellent

jjjjjjj, nowhere

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No surprises, plenty of parking, easy check-in, walkable area for exercise, clean and quiet. What's not like!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello jjjjjjj,We are delighted to hear that you enjoyed our convenient parking, smooth check-in process, and peaceful surroundings during your stay. We strive to provide a comfortable and clean environment for all our guests to enjoy. Should you have any future feedback or inquiries, please do not hesitate to reach out to our team.

8/10 Bien

Roger

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and quiet. Only reason i did not give 5 stars was that the hot water took a very long time to get hot.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Roger,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean and quiet. We apologize for any inconvenience caused by the hot water issue and appreciate your understanding. Your comments will be shared with our team for further improvement.