Chambre, 2 lits doubles | Surmatelas, minibar, bureau, espace de travail pour ordinateur portable
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Avis sur Lions Gate Hotel

3 out of 5
Lions Gate Hotel
3410 Westover St, McClellan, CA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 453 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 261 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 96 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 82 avis sur 1006." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Arnaud

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 févr. 2024
Hello Arnaud, We're sorry to hear that your experience didn't meet your expectations. We encourage you to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 Excellent

CHRISTIAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Calme et tranquillité
Hôtel bien placé au calme. Chambre spacieuse. Accueil courtois. Dîner très bien. Un bon séjour dans un très joli endroit.
Séjour de 1 nuit en juin 2023
Réponse de Manager le 9 juin 2023
Hi Christian,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

4/10 Médiocre

Delphine

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Déception
La chambre qui nous a été attribuée ne ressemble PAS DU TOUT aux photos du site. Notre chambre était vieillissante avec du mobilier abîmé, une seule table de chevet, et surtout le papier peint qui se décolle du mur ! La porte coulissante de la salle de bain qui était vraiment crasseuse. Les parties communes de l'hôtel étaient très sales et malodorantes. Franchement, les photos sur hotels.com sont assez malhonnêtes.
Séjour de 1 nuit en novembre 2021

8/10 Bien

Mayur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms, lots of trees, friendly staff, free beakfast.
Séjour de 1 nuit en mai 2024

8/10 Bien

Chuckie, merced

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
I did not like that it was older and pictures did not match. I did like it was clean and had enough space for me in the family. Breaskfast was ok.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Jesse

Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Jesse,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly if you have any feedback to share about your recent experience. We value your input and strive to improve our services.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clear Focus on Hospitality, Lions Gate warms my ❤️
Séjour de 3 nuits en mai 2024
Réponse de Manager le 25 mai 2024
Hello Matthew,We are delighted to hear that you appreciated our focus on hospitality during your stay at Lions Gate. It warms our hearts to know that you enjoyed your experience with us. Thank you for sharing your positive feedback!

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, équipements
Excellent customer service. Yes, the unit I stayed in was dated along with the furniture. Plus, maintenance was waiting for the contractor to add more freon to the building’s air conditioning system. However, Oscar the maintenance guy constantly made sure I was cool enough and brought me a box fan. Every employee was very friendly so the fact this was an affordable place, the large size of the unit, free breakfast and more earns five stars!
Séjour de 6 nuits en mai 2024
Réponse de Manager le 21 mai 2024
Hello Gordon,We are delighted to hear that you appreciated our customer service and the friendliness of our staff. Your comfort is our priority, and we are glad that Oscar was able to assist you during your stay. We offer various amenities to ensure a pleasant experience for all our guests, and we are happy to hear you enjoyed them. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience, parking was a little full, salsa dancing. I think they had overdlow
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Daniel,We are glad you enjoyed your stay and the salsa dancing at our hotel. Parking availability can vary during peak times, we appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.

8/10 Bien

Harpal, gilroy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Manager le 23 mai 2024
Hello Harpal, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Médiocre

Eduardo

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Manager le 17 mai 2024
Hello Eduardo, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any feedback you'd like to share - we value your input and would love the opportunity to address any concerns you may have. We hope to welcome you back in the future for an improved experience.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Staff
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Matthew,We are thrilled to hear that you enjoyed the service provided by our staff during your stay. Our team takes pride in delivering exceptional customer service to all our guests. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in fast & friendly
Séjour de 2 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Matthew,We are delighted to hear that you found our check-in process efficient and welcoming. Our team strives to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.

8/10 Bien

Heather

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Heather,We are thrilled to hear that you found our hotel to be a great place. We strive to provide our guests with a positive experience during their stay. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future!

6/10 Satisfaisant

Joseph

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Joseph, We're sorry to hear that your experience was not perfect. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any issues. We hope to welcome you back in the future for an improved stay.

10/10 Excellent

Charlotte

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice place to stay
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Charlotte,We are delighted to hear that you enjoyed your stay with us. Should you have any further feedback or suggestions, please feel free to contact us directly for future reference. Safe travels!

10/10 Excellent

MARIE, Lawndale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is hidden, I like it.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello MARIE,We appreciate your positive feedback and are pleased to hear that you enjoyed our secluded location. Thank you for choosing to stay with us.

10/10 Excellent

Perry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very affordable...friendly staff *(front desk and restaurant), nice security.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Perry,We're delighted to hear you appreciated our friendly staff and security measures during your stay. Your feedback is truly valuable to us as we continue to strive for excellence in guest satisfaction. We appreciate your kind words and hope to welcome you back for another enjoyable experience soon.

10/10 Excellent

Rachael

Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Rachael,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another memorable experience.

10/10 Excellent

Ashleigh

Voyage en famille
Les points forts : Propreté et personnel et service
Very friendly and helpful staff. The Room was quiet and clean. Pool/hot tub could use a good cleaning. Loved to history of the building!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Ashleigh,We are delighted to hear that you enjoyed our friendly staff and clean, quiet rooms. We appreciate your feedback regarding the pool/hot tub and will share it with our team for future improvements. It's great to know you appreciated the history of our building during your stay. Thank you for choosing to stay with us.

6/10 Satisfaisant

Robin

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Robin, We appreciate you choosing our hotel for your stay. If there were any concerns or feedback you would like to share with us, please don't hesitate to reach out. We aim to continuously improve our services for our guests.

4/10 Médiocre

Mustafa

Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Mustafa, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

2/10 Horrible

Ivy

Séjour de 1 nuit en avril 2024
Réponse de Manager le 18 mai 2024
Hello Ivy,We are sorry to hear that your experience did not meet your expectations. Please reach out to us so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Earlmivia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel front desk was nice. We asked to be placed on a disable friendly room and we just waited 30mins to have our room ready. Breakfast is also good.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 28 avr. 2024
Hello Earlmivia,We're pleased to hear you found our front desk service accommodating and enjoyed our breakfast offerings. Your feedback about the room wait time has been noted for our continuous improvement. We appreciate your review and hope to welcome you back for another enjoyable stay.

10/10 Excellent

Glenn, san fran

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NICE
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Glenn,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a nice stay. Should you have any further comments or concerns, please do not hesitate to reach out to our management team. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Chunyan, Reno

Voyage en famille
Les points forts : Propreté
The property is located in a quite and safe neighborhood. It provides easy parking and excellent breakfast. The downside is that elevator is not available at all buildings.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Chunyan, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quiet and safe neighborhood, along with the easy parking and excellent breakfast. We appreciate your note about the elevator and will take it into consideration for future improvements to enhance our guests' experience.

6/10 Satisfaisant

Selina

Les points faibles : Infrastructures et conditions de l’hébergement
our sink was broken and would not shut off
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Selina, We apologize for any inconvenience caused by the issue with the sink. Your feedback will be shared with our maintenance team for further review and improvement. We appreciate you bringing this to our attention to ensure a better experience for future guests.

2/10 Horrible

Scott

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was in a building being renovated, which is fine but there was no mention of it when I booked and would not have had I known. The room itself was also the smallest hotel room I’ve ever seen personally. We asked to be moved and they said there was nothing they could do but I looked online and saw other rooms available.. Ended up moving us to another room for a $50 fee. Felt like a bait and switch and wasted a good part of our evening dealing with it
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Scott, We apologize for the inconvenience you experienced during your stay. We strive to provide accurate information to all our guests, and we regret any misunderstanding regarding the ongoing renovations. Please know that we constantly aim to improve our services and appreciate your feedback for future enhancements. Your comfort is important to us, and we hope you give us another opportunity to meet your expectations in the future.

8/10 Bien

EVELYN

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Very old but well maintained hotel. Had a weird vibe in the rooms.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 23 avr. 2024
Hello EVELYN, We appreciate your feedback and are glad you found our hotel well-maintained. We strive to provide a variety of room atmospheres to suit different preferences. Thank you for staying with us, and we hope you enjoyed your overall experience.

10/10 Excellent

Clarice

Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Clarice,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to contact us if you have any further comments or suggestions.

10/10 Excellent

Beverly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an excellent stay, breakfast was great. We would stay here again
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Beverly,We are thrilled to hear that you enjoyed your stay and that our breakfast met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 Bien

Kimberly

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need minor adjustments in rooms
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Kimberly, We appreciate your feedback regarding the room adjustments needed for your stay. Please feel free to reach out to our management team directly to discuss any concerns you may have for future visits. Your input helps us improve our guests' experience.

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a great place to stay. I was there for a wedding and it was very comfortable and clean and nice. Great decor and restaurant food and free breakfast.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Kathleen,We are thrilled to hear that you enjoyed your stay with us for the wedding. We take pride in providing a comfortable and clean environment with great decor, delicious restaurant food, and free breakfast for our guests to enjoy. Thank you for your feedback, and we hope to welcome you back in the future.

6/10 Satisfaisant

Ario

Voyage en famille
Les points forts : Propreté et personnel et service
Dirty hallways
Séjour de 1 nuit en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Ario, We appreciate your feedback concerning the condition of our hallways. Your comments have been noted for our team's review. Should you have any further concerns, please feel free to reach out to our management team.

8/10 Bien

billy, sacramento

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I stayed at Lionsgate Hotel for one night during visit to North Highlands CA. Checking in was a breeze & staff was pleasant , professional. My room(ADA) was very clean, neat , comfortable & aesthetically pleasing. Very quiet & well kept area in/ around hotel grounds too! Free breakfast the following morning was delicious and lovingly prepared/presented! Dining facilities were very clean and operated by smiling, helpful, caring staff! Overall stay @ LionsGate Hotel was very good & I would recommend it to family and friends!!A very good hotel for your hard earned money ! Ps “ Rooms like exactly like they are described and depicted on Expedia’s website”!!!!😏👍👍
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello billy,We appreciate your detailed feedback on your recent stay at Lionsgate Hotel in North Highlands, CA. It's fantastic to hear that you enjoyed the ease of check-in, the cleanliness and comfort of your ADA room, as well as the delicious breakfast. Our team takes pride in providing a pleasant and caring environment for our guests. We are delighted to learn of your positive experience and would love to host you, your family, and friends again in the future.

6/10 Satisfaisant

Rhiannon

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Rhiannon, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any aspects of your stay that we could have improved, please feel free to reach out to us directly so we can address them accordingly. We look forward to welcoming you back in the future.

8/10 Bien

tino

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Never been in a suite before so I enjoyed that part! I didn’t agree with the hard to find office as I was checking in very late and it was dark I had to call front desk while I was already on property! The staff was friendly helpful always dutiful! The hotel is quiet and seems more like laid back apartments or used to be apartments? The layout is spacious. Some of the areas were in need of updates old carpets, old design but it didn’t bother me all that much. The laundry room was tiny and was locked when I needed to use it so was the pool!! It was ice cold water so that made sense! The laundry I just had to call the office to open it! Then call again later because it was locked again! Hopefully the hotel reads this comment! I appreciate the thoughtful idea of utilizing key cards to access areas on the facility but that seriously needs updating majority of door have key card access but as I recall the only one that worked was access to my room! Thanks because of the service and hard working staff I would probably stay here again they were a big help!
Séjour de 2 nuits en mars 2024
Réponse de Manager le 12 avr. 2024
Hello tino, We appreciate your feedback on your recent stay with us. We are glad you enjoyed our spacious suites and found our staff friendly and helpful. We apologize if you experienced any inconvenience with the check-in process and accessing certain facilities. Your comments about the layout and cleanliness are duly noted. We strive to continuously improve our services based on guest feedback to enhance the overall experience. Thank you for your understanding, and we hope to welcome you back for another stay.

6/10 Satisfaisant

Ariana, Commerce

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property is not truly renovated and walls were not clean.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Ariana, We appreciate your feedback and apologize for any inconvenience. We always strive to meet our guests' expectations and will share your comments with our team for further improvement. Our aim is to ensure a comfortable and enjoyable stay for all our guests.

10/10 Excellent

Heather

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was very knowledgeable, friendly and accommodating with our early check-in.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Heather,We are pleased to hear that our staff provided exceptional service during your early check-in. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Danielle

Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Danielle,We are joyful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

4/10 Médiocre

Oscar Lopez

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Bathroom tub was very dirty and room was old
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 avr. 2024
Hello Oscar Lopez, We regret to hear about your experience. We appreciate your feedback and will share it with our team for further improvement. Guest satisfaction is our priority, and we encourage all guests to reach out to us directly so we can address any concerns promptly.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The frig in room 3131 does not work. To be fair, I did not complain nor brought it up to the front desk attention. Other than that, the stay was pleasant and accommodating.
Séjour de 4 nuits en mars 2024
Réponse de Manager le 4 avr. 2024
Hello John, We appreciate your feedback and are glad to hear that you had a pleasant stay overall. For any future concerns, please don't hesitate to reach out to our front desk team so we can address them promptly. Thank you for choosing to stay with us.

10/10 Excellent

Tiffany

Voyage en famille
Les points forts : Équipements
I loved everything about my 3 nights stay. Staff, excellent, rooms beautiful n bed excellent. Breakfast was great. I will stay here everytime I’m in Cali. That’s a must
Séjour de 3 nuits en mars 2024
Réponse de Manager le 5 avr. 2024
Hello Tiffany,We are delighted to hear about your positive experience during your stay with us, from our excellent staff to our beautiful rooms and delicious breakfast. We look forward to welcoming you back again on your future visits to Cali. Thank you for choosing our hotel for your stay.

4/10 Médiocre

Ricky, London

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found the woman on the front desk when I arrived unhelpful and not welcoming at all. I had to return later that night to ask where breakfast was served and what were breakfast times. This should have been mentioned when I arrived. I was unsure how the coffee machine worked and when I asked her she simply said she doesn’t drink coffee. Thought that was a rude unhelpful reply as she should know how it works even if she doesn’t drink coffee. Part of my floor looked like it was being refurbished or under construction and there was a strong smell of resin in the hallway. No lift to the 2nd floor. There is disabled lift but no one explained how it worked so actually got stuck in it for few minutes as there’s no clear instructions how to use it. Also safe wouldn’t lock properly. Won’t be returning to this hotel or recommending to anyone.
Séjour de 3 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Ricky, We regret to hear about your experience and appreciate you sharing your feedback with us. We aim to provide excellent service to all guests, and we apologize for any inconvenience you encountered during your stay. Our team continuously strives to improve our services, and your comments will be shared with the relevant departments for further review and training purposes. Thank you for bringing these issues to our attention, and we hope you will consider reaching out to management directly to discuss your stay in more detail.

4/10 Médiocre

Mathew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Mathew,I'm sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback from your experience so we can address it accordingly. We value your input and would like to ensure your next stay exceeds your expectations.

10/10 Excellent

Marky

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Marky,We appreciate your feedback and are glad to hear that you found the hotel clean. Our team works diligently to maintain high standards of cleanliness for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.

10/10 Excellent

Heng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s good and quiet
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Heng,We appreciate your feedback on the tranquility of our hotel. Your comfort is our top priority, and we're glad you enjoyed a peaceful stay with us. If you have any other comments or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff. Totally accommodating. Pleasant n concerned. Room was spotless. Housekeeping exceptional.
Séjour de 3 nuits en mars 2024
Réponse de Manager le 22 mars 2024
Hello Kathy,We're thrilled to hear you had a positive experience with our staff and found your room to be spotless! Providing exceptional service is our priority. Should you have any future inquiries or feedback, please do not hesitate to reach out to our management team directly.

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was perfect for our short stay in American River College.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Joseph,We are thrilled to hear that you had a perfect stay during your time at American River College. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your review!

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful modern room. Nice property. Staff super friendly.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello John,We are delighted to hear that you enjoyed our beautiful modern rooms and found our staff to be super friendly. Your kind words are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.