Avis sur La Quinta Inn & Suites by Wyndham Davis
La Quinta Inn & Suites by Wyndham Davis
1771 Research Park Dr, Davis, CA
Avis
8,2
Très bien
8,4/10
Propreté
8,8/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Customer Care Team le 16 janv. 2024
Dear Jean-Marc, thank you so much for sharing your positive experience at our new property. We are thrilled to hear that our location was convenient for you and our complimentary breakfast impressed you. It's great to know that you found the surrounding restaurants plentiful and enjoyed the practicality of our in-house washer and dryer facilities. We're also delighted that our staff could assist you with change and soap, enhancing the convenience of your stay. We truly appreciate your recommendation, and we surely hope to have you join us on your next trip to Davis to deliver a fantastic vacation!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
joseph
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
joseph
Séjour de 1 nuit en mai 2024
10/10 Excellent
Cameron
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cameron
Séjour de 1 nuit en mai 2024
10/10 Excellent
Tushar
Voyage en famille, Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tushar
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team Laquinta Davis le 23 mai 2024
Dear Tushar,Thank you for taking the time to give us some feedback on your stay. We are thrilled to hear your preferred location is with us in Davis. Our staff strives daily to ensure a positive guest experience. Thank you for choosing Laquinta Inn & Suites by Wyndham Davis, and it will be our pleasure to welcome you back again soon!
10/10 Excellent
Jamin
Voyage en groupe
20 mai 2024
Jamin
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team Laquinta Davis le 23 mai 2024
Dear Jamin,Thank you Jamin for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future! Thank you for choosing Laquinta Inn & Suites by Wyndham Davis, enjoy your day.
10/10 Excellent
Karen
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team Laquinta Davis le 23 mai 2024
Dear Karen,We are delighted to herar that you enjoyed your stay! We thank you for all you compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. Thank you for choosing Laquinta Inn & Suites by Wyndham Davis, we appreciate having you as our guest, and we hope you'll visit us again soon.
4/10 Médiocre
Mary Junell
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary Junell
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Mary, we are sorry to hear that you had a substandard experience at our hotel. We must let you know that such a complaint is very rare at our hotel, and it pains us that you did not have a good time staying with us. We apologize for the faulty A/C and tight room conditions. Thank you for bringing these matters to our attention, although it has been at the price of a good night's sleep. We regret that your visit to our hotel was not as fruitful as we wished, and we apologize from the bottom of our hearts, hoping that you would kindly accept it. We assure you that we will tick all boxes to do right by you because we hope to have you join us back for your next holiday to Davis to compensate for our shortcomings and deliver a decent guest experience.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Michael, Alhambra
Voyage en famille, Voyage d’affaires
18 mai 2024
Les points forts : Équipements
Michael
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Michael, thank you for letting us know you had a great stay at La Quinta Inn & Suites Davis. We're glad our accommodations and convenient location worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Bruce
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Bruce, thank you for your kind words and for recognizing Flynn's exceptional service. We're thrilled to hear that he contributed to making your stay memorable. Our team takes pride in providing friendly and attentive service to all our guests, and we'll be sure to pass along your compliments. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites Davis with the finest of our amenities and resources!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Bernard, Oxnard
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernard
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Bernard, we are thankful for giving our hotel a splendid rating for our personnel's friendly and helpful services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Suzanne
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suzanne
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Team le 16 mai 2024
Dear Suzanne, many thanks for your glowing review of our hotel. At La Quinta Inn & Suites Davis, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean and quaint rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Davis!Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
CLARA
Voyage en famille
14 mai 2024
Les points forts : Propreté et personnel et service
CLARA
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Clara, thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be small yet nestled in a quiet and safe area, providing you with a peaceful stay. We're delighted that you appreciated the cleanliness of your room and the convenience of having the mini fridge, microwave, and coffee maker in a separate section. However, we apologize for any inconvenience you experienced with the water pressure in the shower; please know that we will address this promptly to ensure a more comfortable stay for our guests in the future. It's wonderful to hear that you enjoyed our breakfast selection, and we're thrilled to know that you plan to stay with us again on your next visit to Davis. We look forward to welcoming you back and exceeding your expectations once more.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Colleen
11 mai 2024
Les points forts : Équipements
Colleen
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Colleen, thank you for letting us know you had a great stay at La Quinta Inn & Suites Davis. We're glad our property and convenient and worked out well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Laura
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Laura, thank you for letting us know you had a great stay at La Quinta Inn & Suites Davis. We're glad our location was convenient and worked out well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Customer Care Team,La Quinta Inn and Suites, Davis
4/10 Médiocre
Kiersten
6 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Kiersten
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 8 mai 2024
Dear Kiersten, we apologize for the noise disturbances you experienced during your stay. Ensuring a peaceful environment for our guests is important to us, and we regret any inconvenience caused by the activity in adjacent rooms. Your feedback has been noted, and we will take immediate steps to address noise issues to enhance the quality of our guests' experience. We sincerely regret not being able to provide you with a pleasing guest experience at our hotel, and we look forward to hearing more from you to improve your next visit with us!Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
Jason
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 8 mai 2024
Dear Jason, we are thrilled to see that your experience at our hotel was satisfactory and comfortable. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for peaceful and friendly accommodation. We're glad that our courteous customer service and the variety of breakfast options were suitable for you. Thank you for rating our services and appreciating the availability of hot water in the coffee area. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Inn & Suites Davis on your next visit!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
laura
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
laura
Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Laura, we are pleased that you thoroughly enjoyed your time at La Quinta Inn & Suites Davis. We appreciate you letting us know how satisfied you were with our well-maintained rooms, ample parking facility, friendly staff services, and favorable location close to the freeway. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Davis.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Robert
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en avril 2024
Réponse de Customer Care Team le 24 avr. 2024
Hi Robert, thank you so much for your precious review! We are frankly beyond words when guests gift us a 5-star rating for our friendly, helpful services and tasty breakfast choices. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites Davis with the finest of our amenities and resources!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Abigail
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Abigail
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 24 avr. 2024
Dear Abigail, thank you for taking the time to share your experience with us. We're pleased to hear that you found your room simple and clean, and that our front desk staff provided helpful service. We're glad to know that parking was convenient for you and that our location near the freeway and campus was convenient. We apologize for any inconvenience caused by the bathroom lights and ventilation, and we will look into addressing these issues promptly to ensure a more comfortable stay for our guests. Thank you for your honest customer feedback. You had the experience we strive to provide for each of our guests, and we hope to welcome you back many more times.Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
Roya
Voyage en famille, Voyage d’affaires
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roya
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Roya, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Inn & Suites Davis. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. Besides your disappointment with the breakfast timings, we hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Timmy, anaheim
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timmy
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Tessa
11 avr. 2024
Tessa
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 3 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
4/10 Médiocre
Jeremy
9 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 12 avr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
6/10 Satisfaisant
Sharmila
Voyage en famille
6 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Sharmila
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Sharmila, we sincerely apologize for the inconvenience you experienced during your stay with us. It's disheartening to learn that the cleanliness of your room did not meet our standards and that you encountered issues with noise and the shower curtain. Please rest assured that we will address these concerns with our housekeeping and maintenance teams to ensure immediate improvements. Additionally, we understand the importance of providing a peaceful environment for our guests and will take steps to better allocate rooms based on occupancy to minimize disturbances. Your comfort is our priority, and we appreciate you bringing these matters to our attention. We hope for the opportunity to welcome you back for a more enjoyable stay.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Jamie
Voyage d’affaires
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Jamie, we are thankful for giving our hotel a splendid rating for our helpful and courteous services. We aim to deliver clean, cozy, quaint accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Lynn
Voyage en famille avec de jeunes enfants
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lynn
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Lynn, it's our absolute pleasure to know you loved your stay with us at La Quinta Inn & Suites Davis. We strive to provide excellent value to our guests through our clean accommodations and top-notch services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Davis.Customer Care Team,La Quinta Inn and Suites, Davis
6/10 Satisfaisant
Stephanie, Santa Monica
4 avr. 2024
Les points forts : Personnel et service
Stephanie
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Stephanie, thank you for choosing to stay with us and for your positive feedback about our parking facility and staff services. We apologize for any inconvenience caused by the condition of our towels, bedding, and furniture, as well as the thin walls. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Davis.Customer Care Team,La Quinta Inn and Suites, Davis
6/10 Satisfaisant
Terese
Voyage en couple
3 avr. 2024
Les points faibles : Personnel et service
Terese
Séjour de 3 nuits en mars 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Terese, we appreciate you sharing your feedback with us. We apologize for any inconvenience caused by the uneven floors and low bedding in your room, as well as the issues with temperature control and the bathtub stopper. Additionally, we apologize for the unpleasant interactions with unfriendly staff members and the demagnetized key. We will address these concerns with our team to ensure that they are promptly resolved. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback on these maintenance issues. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
Jojo
1 avr. 2024
Les points forts : Propreté et personnel et service
Jojo
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 2 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Greg
25 mars 2024
Greg
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
4/10 Médiocre
jennie
Voyage en famille
25 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jennie
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 25 mars 2024
Dear Jennie,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our standards, and we take your feedback seriously.
4/10 Médiocre
Janica
24 mars 2024
Janica
Séjour de 3 nuits en mars 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Marcos
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcos
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team La Quinta Inn & Suites Davis le 25 mars 2024
Hello Marco,Thank you for sharing your experience during your stay with us. It means a great deal to hear that your stay was exceptional and very comfortable. We'd love to welcome you back soon, so don't be a stranger.
4/10 Médiocre
Fabio, CHULA VISTA
12 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabio
Séjour de 3 nuits en mars 2024
Réponse de Customer Care Team le 15 mars 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Luisa
Voyage en groupe, Voyage d’affaires
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luisa
Séjour de 1 nuit en mars 2024
Réponse de Laquinta Davis le 13 mars 2024
Dear Luisa,We are delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. Thank you for choosing Laquinta Inn & Suites;we appreciate having you as our guest, and we hope you'll visit us again soon.Sincerely,Customer Care Team Laquinta Davis
6/10 Satisfaisant
Darrin
Voyage d’affaires
11 mars 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Darrin
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 12 mars 2024
Dear Darrin, thank you for your feedback regarding your recent stay. We apologize for any discomfort caused by the softness of our beds. We will consider your remarks as we strive to enhance the comfort of our accommodations. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
Marilee
9 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Marilee
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 18 mars 2024
Dear Marilee, thank you for taking the time to rate your recent stay at our hotel. It is great to hear that you were pleased with the convenience of our location. We have noted your suggestions about improving the maintenance of our property. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to La Quinta Inn & Suites Davis.Customer Care Team,La Quinta Inn and Suites, Davis
8/10 Bien
Bruce
9 mars 2024
Bruce
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 29 mars 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Darin
Voyage d’affaires
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darin
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 12 mars 2024
Hi Darin, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites Davis with the finest of our amenities and resources!Customer Care Team,La Quinta Inn and Suites, Davis
6/10 Satisfaisant
Pam
Voyage en famille
27 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Just needs a new bed…wonderful stay otherwise.
Pam
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 28 févr. 2024
Dear Pam, we're thrilled to hear that you had a pleasant experience overall, particularly with the courteous, professional service provided by Chris at the front desk. Our staff contributes their best efforts to ensure that our guests receive a premium hotel experience enriched by clean and pet-friendly conditions. We're delighted to have done that for you suitably on all your visits. However, we apologize for the discomfort you experienced with the bed in room 104. Your feedback is invaluable, and we'll address this matter promptly to ensure the comfort of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you and your furry friends back on your next visit!Customer Care Team,La Quinta Inn and Suites, Davis
6/10 Satisfaisant
robert
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté
robert
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 28 févr. 2024
Dear Robert, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the lumpy mattress marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to La Quinta Inn & Suites Davis.Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Steven
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great desk person
Steven
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 28 févr. 2024
Dear Steven, we are pleased that you thoroughly enjoyed your time at La Quinta Inn & Suites Davis. We appreciate you letting us know how satisfied you were with our warm greetings, convenient layout, and attentive customer service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Davis.Customer Care Team,La Quinta Inn and Suites, Davis
6/10 Satisfaisant
Voyageur vérifié
26 févr. 2024
Les points forts : Personnel et service
Pack soap, otherwise great
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 28 févr. 2024
Dear Guest, thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be clean and suitable for your needs during your short stay. However, we apologize for the inconvenience regarding the lack of hand soap in your room and the limited breakfast options. Let us take a detailed look at your remarks to see what can be accommodated for the comfort of our customers. We are thankful to you for sharing your honest review, as they help us identify areas of improvement for our hotel. Allow us to make the necessary changes and upgrade the quality of our guest experience. We gladly hope for the chance to serve you again soon and provide you with a spectacular La Quinta guest experience in all aspects!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Jeffrey
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 2 nuits en février 2024
Réponse de Customer Care Team le 5 mars 2024
Dear Jeffrey, we are happy to have hosted you and served you well at La Quinta Inn & Suites Davis. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Roxanne
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value
Roxanne
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 27 févr. 2024
Dear Roxanne, many thanks for your glowing review of our hotel. At La Quinta Inn & Suites Davis, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our well-maintained, pet-friendly rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Davis!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Leannah
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leannah
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 27 févr. 2024
Hi Leannah, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our courteous customer service and quick check-in process. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites Davis with the finest of our amenities and resources!Customer Care Team,La Quinta Inn and Suites, Davis
10/10 Excellent
Josefina
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Josefina
Séjour de 2 nuits en février 2024
Réponse de Laquinta Davis le 20 févr. 2024
Dear Josefina,Thank you for taking the time to tell us about your experience on your recent stay here at Laquinta. I am delighted to hear you enjoyed your stay! We thank you for your compliments. Each member of our staff strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you'll visit us again soon. Thank you for choosing Laquinta Inn & Suites, and have a great day.Kind Regards,Customer Care Team Laquinta Davis
8/10 Bien
Bari
16 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Road Trip
Bari
Séjour de 1 nuit en février 2024
Réponse de Laquinta Davis le 20 févr. 2024
Dear Bari,Thank you for choosing Laquinta Inn & Suites by Wyndham Davis for your stay. It was kind of you to note our cleanliness despite being disappointed with the carpets. We will take your comments under consideration as we strive to meet our guest's needs. Thank you for staying with us and for your time in reviewing our hotel. It's our hope that we can welcome you back again in the future. Warm Regards,Customer Care Team Laquinta Davis
2/10 Horrible
Brad
15 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brad
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 16 févr. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Nong
Voyage en couple
15 févr. 2024
Nong
Séjour de 1 nuit en février 2024
Réponse de Customer Care Team le 16 févr. 2024
Dear Nong, we are happy to have hosted you and served you well at La Quinta Inn & Suites Davis. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Customer Care Team,La Quinta Inn and Suites, Davis