Avis sur Hyatt Place Sacramento Roseville
Hyatt Place Sacramento Roseville
220 Conference Center Dr, Roseville, CA
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Customer Service le 9 oct. 2023
Amir, it's wonderful to hear that you enjoyed your stay with us at the Hyatt Place Sacramento/Roseville. We strive to provide a positive guest experience and are glad that we have met your expectations. We hope to see you again in the future.
10/10 Excellent
James
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en mai 2024
10/10 Excellent
Chris
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Chris, thank you for sharing your wonderful experience at Hyatt Place Sacramento/Roseville. The team is thrilled you enjoyed the exceptional room and the thoughtful design elements. We're looking forward to welcoming you back for another great stay.
10/10 Excellent
Geralyn
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geralyn
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Geralyn, thank you for sharing your wonderful feedback! The team at Hyatt Place Sacramento/Roseville is thrilled to hear you enjoyed the convenient location and nearby amenities. We're glad our team members could assist you effectively. We're looking forward to welcoming you back.
10/10 Excellent
Victoria
22 mai 2024
Victoria
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Victoria, thank you for your 5-star rating of Hyatt Place Sacramento/Roseville! The team is thrilled you had a great experience. We're looking forward to welcoming you back soon.
10/10 Excellent
david, Moorpark
Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
david
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
David,Thank you for your kind words. The team at Hyatt Place Sacramento/Roseville is delighted to hear that you enjoyed a pleasant and clean stay. We're looking forward to welcoming you back soon!
8/10 Bien
ASHLEY
Voyage en famille avec de jeunes enfants, Voyage en groupe
20 mai 2024
Les points forts : Propreté, personnel et service, équipements
ASHLEY
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Ashley, thank you for your kind words. The team at Hyatt Place Sacramento/Roseville is delighted you had a great experience. We appreciate your feedback and look forward to your next visit!
10/10 Excellent
Tammy, Lacey
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Tammy, thank you for your kind words about Hyatt Place Sacramento/Roseville. It is great to hear that you found the property tidy and quiet despite the ongoing lobby renovations. We're glad the team members' friendly demeanor and the thoughtful chocolate hammer added to your experience.We appreciate your feedback on the microwave and will consider it for future improvements. It’s wonderful that you enjoyed the convenient location and nearby dining options. We're looking forward to welcoming you back on your next visit to the area!
10/10 Excellent
Jan
14 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jan
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Jan, it's wonderful to hear you enjoyed your stay at Hyatt Place Sacramento/Roseville! Our team members always aim to provide a top-notch experience. We truly appreciate your feedback and hope to welcome you back in the future.
6/10 Satisfaisant
Pavel
13 mai 2024
Les points faibles : Personnel et service
Pavel
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Pavel, thank you for choosing to stay with us and taking the time to share your rating. We'd be interested in hearing more about your experience, as your feedback is valuable in helping us enhance our service quality. We hope to welcome you back in the future.
2/10 Horrible
YING
Voyage en famille
29 avr. 2024
Les points faibles : Équipements
YING
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Ying, we regret to hear that your breakfast experience fell short of expectations. We understand the value of a good meal to start the day and feel disappointed knowing you didn't find our breakfast selection to your liking. We aim to provide comfortable seating arrangements and quality food, and it seems there may be room for improvement in these areas. We appreciate your feedback as it assists us in our continuous effort to enhance our guests' experience. We hope for an opportunity to make it up to you in the future.
10/10 Excellent
Todd
29 avr. 2024
Todd
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mai 2024
Todd, thank you for your positive rating of Hyatt Place Sacramento/Roseville. Our team members are thrilled to have met your expectations. We're looking forward to welcoming you back!
10/10 Excellent
Dionna Lynn
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dionna Lynn
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Dionna, thank you for sharing such wonderful feedback about your time at Hyatt Place Sacramento/Roseville! Our team members are absolutely delighted with your kind words regarding their professionalism and friendliness. We're thrilled that you admired the aesthetic of the property and appreciated the pristine cleanliness of our rooms. Your tip on the TV remote control is greatly valued, providing an additional insight for our future guests. We can't wait to welcome you back for another splendid stay in Roseville!
10/10 Excellent
Sarah
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Sarah, we're thrilled to hear that you received excellent service during your stay at Hyatt Place Sacramento/Roseville. Our team members look forward to welcoming you back on your next visit.
6/10 Satisfaisant
Diana
Voyage en famille
18 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Diana
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Diana, your feedback is appreciated. It sounds like some aspects of your stay were not in line with your expectations, particularly regarding the renovation works and consequent amenities adjustments. The team members at our hotel strive to adapt and provide continuous comfort in times of change. We deeply regret if any communication about the ongoing improvements did not reach you before your stay. We continue to aim for high levels of guest satisfaction and look forward to offering a more seamless experience in the future.
10/10 Excellent
Donna
10 avr. 2024
Donna
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 11 avr. 2024
Donna, thank you for sharing your positive feedback. We're delighted to hear that the location of Hyatt Place Sacramento/Roseville enhanced your stay. Your comments are sincerely valued. We await your next visit with enthusiasm!
10/10 Excellent
scott
Voyage en famille, Voyage d’affaires
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
scott
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 8 avr. 2024
Scott, it's wonderful to hear that you enjoyed your second stay at the Hyatt Place Sacramento/Roseville. We're delighted that you appreciated our convenient location near restaurants and shopping, as well as the reliable presence of our team members. Thank you for sharing your experience, we can't wait to welcome you back for your third visit.
10/10 Excellent
Lesliegh
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lesliegh
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Lesliegh, thank you for your stellar rating of Hyatt Place Sacramento/Roseville! We're thrilled that your stay met your expectations and we look forward to the opportunity to serve you again in the future.
10/10 Excellent
Teresa
Voyage en groupe, Voyage d’affaires
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 9 avr. 2024
Teresa, it's wonderful to hear that you enjoyed your return visit to Hyatt Place Sacramento/Roseville! We appreciate your compliments towards our comfortable accommodations, ample space, cleanliness, cordial team members, and satisfying breakfast. The close proximity to shopping and dining venues is indeed a bonus for our guests. Thank you for choosing us again; we anticipate your next visit.
10/10 Excellent
Salome
Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salome
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 3 avr. 2024
Salome, it's wonderful to hear that everything was to your satisfaction at Hyatt Place Sacramento/Roseville. We are truly appreciative of your positive remarks. Looking ahead, our dedicated team members will continue striving to provide an excellent experience. We can't wait to welcome you back!
10/10 Excellent
Daniel
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 avr. 2024
Daniel, it's wonderful to hear that the convenient location of Hyatt Place Sacramento/Roseville enhanced your stay with us. It's our goal to provide excellent proximity to shopping centers for our guests. We hope to welcome you back soon.
10/10 Excellent
Haizhou
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Haizhou
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Haizhou, thank you for sharing your experience at Hyatt Place Sacramento/Roseville. We're thrilled to hear you enjoyed the friendliness of our team members, the selection of breakfast, and our peaceful rooms. The convenience of our location near the Westfield Shopping Center is indeed one of the factors our guests love. Please come back and visit us soon!
10/10 Excellent
Lesliegh
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lesliegh
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 3 avr. 2024
Lesliegh, it's wonderful to see your five-star rating of Hyatt Place Sacramento/Roseville. We can't wait to make your next stay with us just as enjoyable. We appreciate your support and look forward to your next visit.
10/10 Excellent
Gregory
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregory
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Gregory, thank you for your Expedia review. We're thrilled that you enjoyed the convenient location of Hyatt Place Sacramento/Roseville right next to a shopping mall. Your mention of safety and ample parking is much appreciated, as we continually strive to offer a hassle-free experience. We're looking forward to welcoming you back on your next visit.
8/10 Bien
Lucy
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucy
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 30 mars 2024
Lucy, it's a pleasure to hear that you found Hyatt Place Sacramento/Roseville to be a nice place to stay. We're always working towards creating wonderful experiences for our guests and look forward to welcoming you back on your next visit.
10/10 Excellent
Julie, Fernley
Voyage d’affaires
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 30 mars 2024
Thanks for sharing this perfect rating, Julie!We're thrilled to hear you enjoyed your stay at Hyatt Place Sacramento/Roseville! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
10/10 Excellent
Melissa
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melissa
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Melissa, it's wonderful to hear that you found Hyatt Place Sacramento/Roseville to be an amazing property. We are thrilled that our team members made a great impression and that you found our breakfast delicious. Thank you for sharing your experience. We hope to see you again in the future!
8/10 Bien
Jennifer
24 mars 2024
Jennifer
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 13 avr. 2024
Jennifer, we're delighted to know that your stay at the Hyatt Place Sacramento/Roseville lived up to your expectations. Thank you for your rating! We trust you enjoyed all the amenities and hospitality on offer during your visit. We hope to serve you again in the future during your travels. Safe travels until then!
10/10 Excellent
Clarence
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clarence
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mars 2024
Clarence, thank you for taking the time to share your experience. It's wonderful to hear that you enjoyed your stay at Hyatt Place Sacramento/Roseville so much that you decided to extend it. We greatly appreciate your support and look forward to welcoming you back in the future.
8/10 Bien
Tracy
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 20 mars 2024
Tracy, it's wonderful to hear that your stay at Hyatt Place Sacramento/Roseville met your expectations. We're ecstatic to have received your high rating. Please consider visiting us again in the future.
8/10 Bien
Maryam
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maryam
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 17 mars 2024
Maryam, thank you for choosing Hyatt Place Sacramento/Roseville and sharing a positive review about our commitment to cleanliness and safety. We genuinely appreciate your suggestion regarding water bottle supplies for guest convenience. Also, we regret to hear about the inconvenient noise from your room's refrigerator, as this is not typical. These insights will be shared with our team members to enhance our guests' experiences. We hope to welcome you back for an even better stay in the future.
10/10 Excellent
Debra, San Mateo
11 mars 2024
Debra
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Debra, it's wonderful to know that your stay at Hyatt Place Sacramento/Roseville was a memorable one. We truly appreciate your high rating and are pleased that our efforts to provide an excellent experience have not gone unnoticed. We look forward to your return visit in the future.
10/10 Excellent
Lesliegh
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lesliegh
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Lesliegh, it's great to hear about your excellent experience! We're thrilled you enjoyed your time at Hyatt Place Sacramento/Roseville. We hope to welcome you back on your next visit to the area. Thanks for choosing us.
8/10 Bien
Shannon
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 4 mars 2024
Shannon, thank you for your review. We're delighted to know you had an excellent stay at Hyatt Place Sacramento/Roseville and enjoyed everything from our top-notch location to the clean and contemporary ambiance. We're also glad to hear that you found our parking ample and our breakfast offerings to your taste. Indeed, our room accommodations are designed for comfort and we're excited about our upcoming renovations which will further enhance our guest experience. We appreciate your positive feedback and can't wait to welcome you again for another fantastic stay!
10/10 Excellent
Sara, Fresno
4 mars 2024
Sara
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Sara, it's wonderful to see your positive rating of Hyatt Place Sacramento/Roseville! Our team members strive to provide an exceptional experience for every guest, and your score clearly indicates their success. We hope to have the opportunity to welcome you back. Safe travels until then!
2/10 Horrible
Sharlene
4 mars 2024
Sharlene
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 24 mars 2024
We appreciate your feedback, Sharlene.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
6/10 Satisfaisant
Bryan, Modesto
Voyage en famille
3 mars 2024
Bryan
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 4 mars 2024
Bryan, we appreciate your feedback regarding the value perception of your stay. Prices can fluctuate based on market demand, but we always aim to provide the best experience possible. It's regrettable to hear that it didn't live up to your expectations this time. We hope we'll have another chance to deliver the high-quality stay that many have found great value in.
10/10 Excellent
Kris
28 févr. 2024
Kris
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Kris, thank you for choosing Hyatt Place Sacramento/Roseville. We're grateful that your stay was satisfying to merit a high rating. Our team strives to provide memorable experiences and it's wonderful to know we've succeeded. We hope to welcome you back soon!
10/10 Excellent
Dave
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dave
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
Dave, thank you for choosing Hyatt Place Sacramento/Roseville and giving us a top rating. We're delighted you had a fantastic stay and look forward to welcoming you back in the near future. Safe travels.
8/10 Bien
Elizar
25 févr. 2024
Elizar
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
We appreciate your lovely rating, Elizar!The satisfaction of our guests is important to us so we can't wait to see you back again at Hyatt Place Sacramento/Roseville soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
6/10 Satisfaisant
Jose E De la Cruz, San Juan
Voyage en famille
20 févr. 2024
Les points faibles : Propreté
Jose E De la Cruz
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Jose, thank you for sharing your feedback about your recent stay. We regret to hear about your dissatisfaction with certain aspects of your room, from unpleasant odors to cleanliness concerns. We pride ourselves on maintaining a high level of cleanliness and we will definitely address these points internally to ensure we're upholding that standard. We hope you would consider giving us another opportunity to serve you better.
10/10 Excellent
Raymond
Voyage en famille
19 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Raymond
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 19 févr. 2024
Raymond, it's splendid to know that you had a great experience at the Hyatt Place Sacramento/Roseville. We hope to have the pleasure of welcoming you back in the future. Thank you for taking time to rate us.
10/10 Excellent
Patricia
18 févr. 2024
Patricia
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Thank you for the excellent rating, Patricia!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Sacramento/Roseville! We look forward to hosting you again soon.
8/10 Bien
ABEDALSAME
18 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
ABEDALSAME
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 19 févr. 2024
Abedalsame, thank you for sharing your experience at Hyatt Place Sacramento/Roseville. We're glad to hear you had a satisfying stay and we look forward to welcoming you back for an even better experience next time.
4/10 Médiocre
Sandra
18 févr. 2024
Sandra
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 19 févr. 2024
Sandra, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.
10/10 Excellent
Voyageur vérifié
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 17 févr. 2024
Thank you for the wonderful rating!It's fantastic you enjoyed your time at Hyatt Place Sacramento/Roseville so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Excellent
Linda
16 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
We will continue to stay at this location!
Linda
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 18 févr. 2024
Linda, it's uplifting to hear that you found Hyatt Place Sacramento/Roseville to be exceptionally sanitary and relaxing. It's our priority to ensure guests can appreciate a pristine and cozy environment. We're looking forward to welcoming you back.
10/10 Excellent
Voyageur vérifié
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 17 févr. 2024
We're thrilled you chose to stay with us again at the Hyatt Place Sacramento/Roseville. It's wonderful to know you found the rooms spacious, spotless, and comfortable. We also appreciate the recognition of our friendly and helpful team members. We eagerly anticipate your next visit. Thank you for your review.
10/10 Excellent
Heather
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 13 févr. 2024
Heather, your kind words about the Hyatt Place Sacramento/Roseville are greatly appreciated. It truly warms our hearts to hear that our immaculate premises and stellar customer service impressed you. We eagerly await your return for another delightful stay. Safe travels!
10/10 Excellent
martee
Voyage d’affaires
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
martee
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 11 févr. 2024
Martee, your positive words about the Hyatt Place Sacramento/Roseville are deeply appreciated! It's wonderful to learn that you've highlighted our rooms as some of the best among your frequent stays. We're thrilled to know that you'll consider our brand in the future. Looking forward to steadily making your travels more comfortable and fulfilling. Safe journeys!