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Avis sur The Cardiff Hotel & Spa

2.5 out of 5
The Cardiff Hotel & Spa
8 Riketts Ave., Runaway Bay, Saint Ann

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 86 avis sur 211." "
Note des voyageurs de 8 (Bien), d’après 76 avis sur 211." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 211." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 211." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 211." "

8,8/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Gérald

Séjour de 1 nuit en juillet 2022

8/10 Bien

alain, Guyane

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Bonne situation géographique pour une visite du no
Bien pour un séjour de courte durée .personnel agréable et accueillant
Séjour de 5 nuits en juillet 2018
Réponse de Petrienna le 24 juil. 2018
Dear Valued Guests, We thank you for your feedback which is important to us. We look forward to serving you again in the near future.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was very pleasant
Séjour de 1 nuit en avril 2024
Réponse de The Management and Staff le 27 mai 2024
Good day Lisa,Thank you for your feedback. We appreciate your business. Regards

6/10 Satisfaisant

Aniki

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Gordon

Voyage en famille
Les points forts : Propreté
The guard at the gate “what are you here for?” Not welcoming at all. Reception was okay. We arrived early so went to the restaurant and had tasteless soup in a very strange shaped bowl. Not a great start. But 2 servers were very pleasant. The property is very dated. The reception, bedroom and bathroom in particular, straight out of the 70’s. It is clean but the colours make it feel grubby. Room size is generous but the lighting from the lamps is very dim. The view from the little verandah was lovely. Bed was comfy but the pillows thick and hard. A/c cooled nicely, tv stations very limited. Delicious Ackee and saltfish breakfast, again the servers were very pleasant. All in all, fair value for money. Would I stay again ? Probably not.
Séjour de 1 nuit en mai 2024
Réponse de The Management and Staff le 6 mai 2024
Hello Gordon,We thank you for your feedback. We have made note of your concerns. We do hope to see you again.Regards

8/10 Bien

Olive

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was like home away from home. Friendly staff all around. Clean healthy surroundings, fresh air.
Séjour de 7 nuits en février 2024
Réponse de The Management and Staff le 3 mai 2024
Dear Olive,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

10/10 Excellent

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very helpful and courteous. Loved the accommodations and the breakfasts were delicious. Thoroughly enjoyed my stay.
Séjour de 3 nuits en février 2024
Réponse de The Management and Staff le 3 mai 2024
Hello Theresa,We are quite happy that you enjoyed your stay with us. It was our pleasure serving you and we look forward to your next stay with us.Regards

8/10 Bien

Rockelia, St Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The overall service was good. I must say very clean and the ambiance was refreshing. Very tranquil. It was worth the stay
Séjour de 1 nuit en mars 2024
Réponse de The Management and Staff le 29 avr. 2024
Hello Rockelia,We are thrilled you enjoyed your stay. Do come again real soon.Regards

10/10 Excellent

Davina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Second time staying here! Loved it!
Séjour de 7 nuits en avril 2024
Réponse de The Management and Staff le 22 avr. 2024
Greetings Davina,We look forward to your 3rd visit, as welcome you to your home away from home. We appreciate your feedback.Regards

10/10 Excellent

Garry

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Cardiff hotel is a very wonderful hotel no to big and very friendly staff. I especially like the fact they have young people working their from the hospitality college next door. I would recommend and definitely Go back.
Séjour de 3 nuits en avril 2024
Réponse de The Management and Staff le 16 avr. 2024
Dear Garry, We are thrilled you enjoyed your stay with us. We look forward to serving you the next time you are in our neck of the woods as they say. We appreciate your feedback which is important to us. Come again soon.Regards

10/10 Excellent

Yene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place
Séjour de 3 nuits en mars 2024
Réponse de The Management and Staff le 16 avr. 2024
Hello Yene, We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us. Come again soon.Regards

8/10 Bien

Lunette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location to mambee area and ocho Rios, property verry clean.
Séjour de 2 nuits en avril 2024
Réponse de The Management and Staff le 8 avr. 2024
Dear Lunette,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 Excellent

Vijay

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Great price
Séjour de 2 nuits en mars 2024
Réponse de The Management and Staff le 8 avr. 2024
Hello Vijay,We thank you for your feedback which is important to us. We look forward to your next visit.Regards

10/10 Excellent

Judy Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a nice quaint hotel away from the hustle and bustle. The grounds is very beautiful. Rooms are big with alot of space and the staff is very welcoming and helpful. I would stay here again if im looking for something low key and a non all inclusive stay.
Séjour de 1 nuit en mars 2024
Réponse de The Management and Staff le 28 mars 2024
Greetings Judy Ann,We appreciate your feedback. We look forward to your next getaway!Regards

10/10 Excellent

Simone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de The Management and Staff le 19 mars 2024
Dear Simone,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!

6/10 Satisfaisant

Diana

Les points faibles : Personnel et service
Séjour de 3 nuits en mars 2024
Réponse de The Management and Staff le 22 avr. 2024
Thank you for your feedback.

8/10 Bien

Terence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good customer service, reception and dining
Séjour de 1 nuit en mars 2024
Réponse de The Management and Staff le 19 mars 2024
Dear Terence,We thank you for your feedback which is important to us. We are thrilled you enjoyed your stay with us. See you next time!Regards

10/10 Excellent

Kimesha

Séjour de 2 nuits en mars 2024
Réponse de The Management and Staff le 8 avr. 2024
Dear Kimesha,We appreciate your feedback.Regards

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de The Management and Staff le 6 mars 2024
Dear Mark,We thank you for your feedback!Regards

8/10 Bien

Junior

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time
Séjour de 2 nuits en février 2024
Réponse de The Management and Staff le 14 févr. 2024
Dear Junior,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

8/10 Bien

Joanne

Voyage en groupe
Les points forts : Propreté et personnel et service
Property is dated, however the entire staff are very professional and friendly.
Réponse de The Management and Staff le 14 févr. 2024
Dear Joanne,We are thrilled you enjoyed your stay with us. We appreciate your feedback which is important to us.Regards

6/10 Satisfaisant

Nigel

Voyage en famille
I would consider this a good place that is priced reasonably well. The staff was very friendly and helpful
Séjour de 7 nuits en février 2024
Réponse de The Management and Staff le 14 févr. 2024
Dear Nigel,We appreciate your feedback which is important to us.Regards

8/10 Bien

Lloyd

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff ..even the ones in training were nice, friendly, attentive
Séjour de 3 nuits en janvier 2024
Réponse de The Management and Staff le 29 janv. 2024
Dear Lloyd,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

10/10 Excellent

Lita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent all-around value for your money.
. Warm hospitality and service. Staff members were very caring and attentive.
Séjour de 2 nuits en janvier 2024
Réponse de The Management and Staff le 29 janv. 2024
Dear Lita,We appreciate your feedback which is important to us. We look forward to seeing you soon.Regards

8/10 Bien

Donovan

Les points faibles : Personnel et service
General staff was friendly, however, the housekeeping service was very poor
Séjour de 2 nuits en janvier 2024
Réponse de The Management and Staff le 29 janv. 2024
Dear Donovan,We appreciate your feedback which is important to us. We have made note of your concerns.We look forward to seeing you soon.Regards

8/10 Bien

Merlene

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Amanda

Voyage en couple
We stayed 1 night. The room was very clean and the staff was polite. Our room was over looking the road so we could hear a dog barking most of the night and cars passing. Also the food was not the best.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lavlet, Toronto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful
Séjour de 1 nuit en décembre 2023

10/10 Excellent

wayne

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Rayon

Voyage d’affaires, Voyage en couple
It was ok
Séjour de 1 nuit en décembre 2023

10/10 Excellent

REYNALDO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was AMAZING!!! The room was super clean and neat. Friendly staff. I felt very safe and i slept in peace
Séjour de 2 nuits en novembre 2023
Réponse de The Management and Staff le 24 nov. 2023
Dear Reynaldo,We thank you for your feedback. We are thrilled that you enjoyed your stay with us. We hope to see you again soon!Regards

8/10 Bien

Erica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property with view of ocean
Séjour de 1 nuit en novembre 2023
Réponse de The Management and Staff le 24 nov. 2023
Dear Erica,We appreciate your feedback. Please come again soon!Regards

10/10 Excellent

LITA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Tovah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was a nice place. Peaceful & quiet. Clean property & site. We really enjoyed the calm & quietness of the property.
Séjour de 2 nuits en novembre 2023
Réponse de The Management and Staff le 24 nov. 2023
Dear Tovah,We appreciate your feedback. Please come again soon!Regards

10/10 Excellent

John

Séjour de 6 nuits en septembre 2023

8/10 Bien

Sheila

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff went above and beyond to offer the best service. Very helpful,pleasant and gracious staff.
Séjour de 3 nuits en septembre 2023
Réponse de The Management and Staff le 26 sept. 2023
Dear Sheila,We are thrilled you had a great time with us. We appreciate your feedback.Regards

10/10 Excellent

Deadra

Les points forts : Propreté et personnel et service
The staff are very hospitable and friendly. They definitely take care of their guests. The bartender at the pool (Benjamin) is a delight and he has a great rapport with staff and guests.
Séjour de 3 nuits en septembre 2023
Réponse de The Management and Staff le 24 sept. 2023
Good day,We appreciate your feedback and we hope you will consider us for your next stay. Regards

8/10 Bien

Nadine

Séjour de 1 nuit en août 2023
Réponse de The Management and Staff le 26 sept. 2023
We appreciate your feedback.Regards

4/10 Médiocre

Christopher

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
First off, updating is necessary, both online and facilities, but staff and chef at the restaurant are great! Cardiff Hall has small, uncomfortable beds, with dogs barking all night long. Facilities have not been updated to accommodate for the disabled, as there are stairs and steps all over. Pool is decent, but too close to the main entrance. Management staff lacks customer service skills.
Séjour de 3 nuits en août 2023
Réponse de The Management and Staff le 20 sept. 2023
We thank you for your feedback.Regards

8/10 Bien

Nichole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de The Management and Staff le 13 août 2023
We appreciate your feedback.

6/10 Satisfaisant

Gajanie

Voyage en groupe
Les points forts : Propreté
Decent Stay, Food Is Good. No Safes In Any Room. Quiet Area. In-room refrigerator restocked every other day.
Séjour de 5 nuits en août 2023
Réponse de The Management and Staff le 9 août 2023
We appreciate your feedback.

10/10 Excellent

Kevin

Séjour de 2 nuits en août 2023
Réponse de The Management and Staff le 26 sept. 2023
We appreciate your feedback.Regards

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dinner and breakfast was great
Séjour de 1 nuit en août 2023
Réponse de The Management and Staff le 13 août 2023
Hello Eddie,We appreciate your feedback. Come visit again real soon.Regards

6/10 Satisfaisant

Derrick

Séjour de 2 nuits en juillet 2023
Réponse de The Management and Staff le 9 août 2023
We appreciate your feedback.

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Employees very friendly and professional.
Séjour de 5 nuits en juillet 2023
Réponse de The Management and Staff le 31 juil. 2023
Good day,We appreciate your feedback.Regards

8/10 Bien

Sonia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
July 2023 - Sonya I really liked the Cardiff. Staff was pleasant. The service was good. Like to see all the young people employed. Talk about the food- amazing!!! Authentic Jamaican food.. fried dumpling . Ackee & salt fish, green bananas, liver, . I would definitely stay again and recommend the Cardiff to friends
Séjour de 1 nuit en juillet 2023
Réponse de The Management and Staff le 4 juil. 2023
Dear Sonya,Your feedback is important to us and as such, we thank you. We are happy you enjoyed your stay with us. We look forward to serving you again soon.Regards

10/10 Excellent

Violet Petlin

Voyage en couple
Cleanliness hospitality and food
Séjour de 7 nuits en juin 2023
Réponse de The Management and Staff le 4 juil. 2023
Dear Violet,We are thrilled you are enjoying your stay with us. Thank you for choosing the Cardiff Hotel & Spa.Regards

8/10 Bien

Karl

Séjour de 4 nuits en juin 2023
Réponse de The Management and Staff le 9 août 2023
We appreciate your feedback.

8/10 Bien

Deana

Les points forts : Propreté et personnel et service
The best thing about this hotel is the staff. All are super friendly and helpful. Front desk, restaurant, cleaners, all great. If you are looking for a bustling resort packed with tourists and entertainment, this is not the place. It was quiet and peaceful. Spa service, massage and facial were great. Nice gym, although a bit of pain to request opening every time you want to use. Only drawback, they were renovating a part of the hotel so room was close to street side. A dog, maybe next door, barked several hours every night. I am a light sleeper so very disruptive.
Réponse de The Management and Staff le 30 mai 2023
Good day Deana,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards

8/10 Bien

Keresa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The surroundings was very peaceful, and the breakfast was very good. I like the view of the city and the rooms are very spacious. However, I didn’t like that they were insects crawling about in the rooms. I don’t like that the security keeps asking me for my name and room number while clearly they should be better organized to retrieve this information
Séjour de 7 nuits en mai 2023
Réponse de The Management and Staff le 30 mai 2023
Good day Keresa,We appreciate your feedback. We are thrilled you enjoyed your stay with us. We will work to address your areas of concern. Hope to see you again soon.Regards