Avis
7,6
Bien
8,0/10
Propreté
8,0/10
Personnel et service
7,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
15 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
10/10 Excellent
Alva
Voyage en groupe
29 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alva
Séjour de 2 nuits en septembre 2021
6/10 Satisfaisant
GEORGIA
21 août 2021
GEORGIA
Séjour de 2 nuits en août 2021
10/10 Excellent
Francesco S., GORLA MINORE
21 août 2020
Les points forts : Propreté
Ottimo
Francesco S.
Séjour de 2 nuits en août 2020
8/10 Bien
Giancarlo
2 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Giancarlo
Séjour de 2 nuits en février 2020
6/10 Satisfaisant
Anna
20 oct. 2019
Les points forts : Propreté
Convenient and functional but not luxurious
Anna
Séjour de 4 nuits en octobre 2019
Réponse de Andrea, Guest Relations Manager le 18 nov. 2019
Dear Anna, thank you very much for your review. The main thing, for me, in your comment is that our reception was not able to be clear, explain exactly what you paid and be sure to reply with satisfaction to your question, I apologise and I will try to understand with our staff how this situation was handled. The difference between a standard room and a superior, is the space, the superior is bigger. The photos show similar rooms, the style is the same but the rooms are correctly assigned. Anyway, hope you can come for a second visit and we will do our best to offer you a nice stay. Best regards, Andrea, Guest Relations Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
26 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Andrea, Guest Relations Manager le 1 oct. 2019
Dear Guest, thank you very much for your detailed review. We are glad you had a pleasant stay in our property and we do hope you will choose our guesthouse again in the near future, we already look forward to your next visit. See you soon, Andrea, Guest Relations Manager
2/10 Horrible
Voyageur vérifié
Voyage en famille
24 juil. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
6/10 Satisfaisant
Voyageur vérifié
23 avr. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Week romano
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Réponse de Andrea, Guest Relations Manager le 13 juin 2019
Gentile Ospite, grazie, siamo contenti che nel complesso la sua permanenza sia stata piacevole, speriamo ci darete occasione di fare meglio in futuro. I nostri materassi sono tutti ortopedici ma sappiamo che non tutti i nostri clienti sono abituati a questa sana soluzione per la propria schiena. Ci scusiamo invece per l'assenza del bidet, non tutte le nostre camere ne sono sprovviste, sebbene tutte hanno nel caso la doccetta, è ovviamente solo una questione di spazio. A presto
8/10 Bien
HYUN SOOK
13 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
교통이 편하지만 소음이 다소 있는~
HYUN SOOK
Séjour de 3 nuits en février 2019
Réponse de Andrea le 13 avr. 2019
Dear Hyun Sook, Thank you for your comments about our establishment. We are glad to know that your stay has been almost fine. We are sorry for the inconvenience with noise, all our rooms are furnished with soundproof windows but, as we are located in the centre of a big city, it's impossible to isolate the room from all the noises coming from the street. Any case we hope we can host you again. Kind regards, Andrea
6/10 Satisfaisant
Voyageur vérifié
13 févr. 2019
Voyageur vérifié
Séjour de 7 nuits en août 2018
2/10 Horrible
Voyageur vérifié
2 févr. 2019
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
17 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2018
Réponse de Andrea le 7 janv. 2019
Dear Guest, thank you for your review. We are happy to know that you enjoyed your stay with us and that you liked our central location. We hope we can host you again soon. Kind regards,
10/10 Excellent
Gustav
31 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prisvärt och trevligt!
Gustav
Séjour de 1 nuit en octobre 2018
Réponse de Andrea le 7 janv. 2019
Dear Gustav, thank you very much for this review. What a pleasure to read that your stay with us was almost perfect! Feedback like yours motivates us to fully commit ourselves in providing our guests with an excellent service on a daily basis. I hope you will be able to visit us again in the future. Best regards,
8/10 Bien
Voyageur vérifié
19 oct. 2018
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
Réponse de Andrea le 9 janv. 2019
Gentile viaggiatore, la ringraziamo per aver condiviso la sua opinione e siamo felici che la sua permanenza sia stata piacevole, ci dispiace però che non abbia segnalato direttamente alla reception i due problemi riscontrati, saremo intervenuti immediatamente (la tv era stata risintonizzata dal cliente precedente, con la conseguente perdita di alcuni canali e un improvviso calo di pressione aveva messo fuori uso il serbatoio di accumulo che garantisce all'intera struttura acqua calda ad alta pressione), la mattina della sua partenza siamo intervenuti su entrambi i problemi. Ci scusiamo in ogni caso per l'inconveniente e la invitiamo a venirci a trovare in un prossimo futuro, sarà un piacere accoglierla nuovamente,
10/10 Excellent
Raquel
29 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy travelers!
Raquel
Séjour de 8 nuits en mai 2018
6/10 Satisfaisant
Voyageur vérifié
7 janv. 2018
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Located by Santa Maria Maggorie
Voyageur vérifié
Séjour de 2 nuits en janvier 2018
Réponse de Andrea le 12 janv. 2018
Dear sir/madam, thank you for taking time to provide us with feedback of your stay. I send you my personal apology for the inconvenience you had. Actually the room you reserved is a family room and not a quadruple one, which is perfect for families, less so for friends; the size of our rooms are standard (or even larger) for the municipality of Rome; anyway the room, the shower and all the beds are clearly shown on the photos during the booking procedure and so you should be well informed about that before your arrival. We haven't found any problems with the Wi-Fi connection, perhaps you were using a different internet connection and not ours. Sorry again for the problems you found but you could also inform our staff at the reception so that we can check and try to solve them during your stay - maybe assign you a large family room we have on the first floor. Kind regards, Andrea
6/10 Satisfaisant
yoshi, 東京
15 oct. 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
駅近の便利なホテル
yoshi
Séjour de 2 nuits en octobre 2017
Réponse de Andrea le 23 nov. 2017
Dear Yoshi,
Thank you very much for taking the time to give us a feedback. I am sorry you didn't completely enjoy your stay with us. The 3 keys we gave you have to be used only in case of emergency, as you can open all the doors using the useful pass-codes we provided you during the check-in procedure. The keys are given, as the reception is closed during the night, and therefore you are able to come and go as you wish. Anyway, I hope you will be able to visit us again in the future. I send you my best wishes.
8/10 Bien
Voyageur vérifié
27 sept. 2017
Les points forts : Personnel et service
Les points faibles : Propreté
Good location near train station.
Voyageur vérifié
Séjour de 1 nuit en septembre 2017
Réponse de Andrea le 23 nov. 2017
Dear Guest,
Thank you very much for your review, we are glad you had a good stay. However, we are very surprised regarding your comment about the dust on the floor. As you can understand, in this business negative comments or complaints can be received on many issues, accidents can occur, and guests' observations help us improve our services. However, there are a few things which we are pretty sure about with regards to offering a high-quality service, mainly because our guests, with their comments, made us understand the quality of the people who manage this property. One is the friendliness and competence of our receptionists and the other is the accuracy and the diligence of our cleaners. All our rooms are managed daily, vacuumed and washed, and we personally supervise that this is done properly. I do not know what gave you the impression of a dusty floor, but in this case I am pretty sure it was a wrong impression. We hope you will visit us again soon and we are sure we will be able to dispel it.
8/10 Bien
Voyageur vérifié
25 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place, walking distance from the train stati
Voyageur vérifié
Séjour de 2 nuits en septembre 2017
Réponse de Andrea le 29 déc. 2017
Dear Guest, thank you very much for your review, we are glad you had a good stay with us and we are very sorry about the noise you experienced during the night. We in fact detected which machine made the noise and the restaurant has already intervened. We must thank you also for your report and we hope you will be able to visit us again in a near future. Kind regards, Andrea
6/10 Satisfaisant
Miquel Àngel, Barcelona - Spain
10 juil. 2017
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Very good situation, close to Termini station
Miquel Àngel
Séjour de 6 nuits en juillet 2017
Réponse de Andrea le 29 déc. 2017
Dear Miquel Angel, thank you for your review. Unfortunately, as it sometimes happens we are not able to find any correlation between your short review and the total rating assigned to our property. Reading your words, I would have presumed a decent rating for a simple accommodation that offers what it advertises at a reasonable price, and not a merely sufficient one. However, we will certainly be happy to have you again in our property, in the near future, and hopefully attain a higher rating from you. Kind regards, Andrea
10/10 Excellent
Voyageur vérifié
26 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
PY, Singapore
18 déc. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Simple place near the train station
PY
Réponse de Andrea le 4 janv. 2018
Dear Guest, thanks for your feedback about your stay with us; we are happy to know that you enjoyed your stay! We are sorry to know that you had trouble finding our building, we are located just 5 minutes on foot from the Termini Station. Recently, in order to avoid any future problems, we have put up a new board with our name on the street at Via Daniele Manin, so that it is more notable than before. Regarding our staff and reception: our guesthouse is a small business and at times we have just one receptionist to take care of our guests. Usually, it does not cause any problems to our guests, even more so as someone is always present at reception from 8am to 11pm. However, we are sorry if you did not receive the expected assistance by us, we promise you more attention when you next stay with us! Kind regards, Andrea
8/10 Bien
Ed, Houston, TX
25 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surprisingly great
Ed
Réponse de Andrea le 29 déc. 2017
Dear Mr. Ed, thanks for you great review, we are happy to know that you enjoyed your stay with us! Please note that we recently changed the beds and that we have an elevator/lift that you can use in alternative to the stairs, if you would love to be back in Rome at some point. We really hope so! Kind regards and thanks again, Andrea
10/10 Excellent
CHEN YA
12 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
方便服務好的飯店
CHEN YA
10/10 Excellent
Mary
26 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and Quiet and Clean Hotel
Mary
Dear Mary, thanks for you 100% positive feedback - it means a lot to us! We really hope to see you here again soon. Kind regards and again, many thanks! Andrea
10/10 Excellent
Joe P
4 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joe P
6/10 Satisfaisant
Voyageur vérifié
9 mars 2016
Les points forts : Propreté et personnel et service
Huoneistohotelli lähelllä rautatieasemaa.
Voyageur vérifié
8/10 Bien
Voyageur vérifié
16 janv. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
bien comunicado
Voyageur vérifié
4/10 Médiocre
WOOSUN
4 nov. 2015
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
WOOSUN
6/10 Satisfaisant
Voyageur vérifié
10 août 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Centralt och modernt med vissa begränsingar
Voyageur vérifié
10/10 Excellent
Andressa, Campinas
9 juin 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Hotel
Andressa
8/10 Bien
Angel, Cordoba
2 juin 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Recepcion mejorable
Angel
2/10 Horrible
Voyageur vérifié
10 mai 2015
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
SEO, 부산
13 févr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
위치가 좋습니다. 가격대비 방의 상태도 좋았습니다.
SEO
6/10 Satisfaisant
Veronika, der Schweiz
2 nov. 2014
Preis-Leistung ok / Standort laut
Veronika
10/10 Excellent
Voyageur vérifié
22 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Molto carino
Voyageur vérifié
8/10 Bien
Andre', Fredrikstad
21 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint opphold!
Andre'
10/10 Excellent
Voyageur vérifié
15 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeer centraal, ruime en schone kamer.
Voyageur vérifié
6/10 Satisfaisant
ahram kang, korea
14 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
close to termini
ahram kang
10/10 Excellent
Verity, UK
8 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, lovely quiet hotel
Verity
6/10 Satisfaisant
Colleen T, Brisbane
6 avr. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
Clean renovated rooms
Colleen T
2/10 Horrible
Sjur Hesthammer, ?
4 mars 2014
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dårlig service.
Sjur Hesthammer
6/10 Satisfaisant
Xander, Florida
2 janv. 2014
Les points forts : Propreté
Les points faibles : Confort de la chambre
Okay for the Price but Better Ones Out There
Xander
8/10 Bien
レッド, 東京
4 déc. 2013
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
快適でした。
レッド
8/10 Bien
Voyageur vérifié
25 août 2013
Les points forts : Propreté, personnel et service, confort de la chambre
旅慣れしている方にはオススメ
Voyageur vérifié
8/10 Bien
TKG, Houston
25 juin 2013
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Close to the train station.
TKG
10/10 Excellent
Kim, New York, NY
1 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location, well-maintained
Kim
6/10 Satisfaisant
Voyageur vérifié
23 mars 2013
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zentral, aber die besten Zeiten hinter sich.
Voyageur vérifié
10/10 Excellent
Paul
22 mars 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement