Nous nous excusons sincèrement pour les inconvénients liés à la panne de notre spa, dont vous n'avez pas été informé. Nous prenons note de vos préoccupations concernant la qualité et le confort des chambres ainsi que du petit-déjeuner. Le bruit dans les chambres est également une préoccupation que nous prendrons sérieusement en compte. Nous apprécions vos commentaires et travaillons activement à résoudre ces problèmes pour améliorer votre expérience. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de regagner votre confiance.

Thank you for taking the time to share your positive feedback! We're delighted to hear that you found THE ONE Hotel very well situated, offering lots of privacy, and that you enjoyed our good breakfast selection. It's fantastic to know that the inclusion of Netflix in the room added to your overall experience.We strive to create a comfortable and enjoyable stay for our guests, and we're pleased that we could meet your expectations. If you have any more comments or if there's anything else you'd like to share, please feel free to let us know. We look forward to the opportunity to host you again at THE ONE Hotel!Best regards,

Chère Angelique,Merci beaucoup pour votre commentaire, nous sommes enchantès que vous ayez apprécié votre séjour.Cordialement,The One Boutique Hotel.

Dear Tnani, thank you for being our guests and leaving a review. We're happy you enjoyed the location and the staff. regarding the noise, we're sorry if it caused you troubles. We're located in the heart of the city center in a very busy area as Trevi Fountain area, so it's almost always crowded. Therefore a cannot mantain a 100% isolation from the noise as most of the other structures nearby. We hope anyway you had a memorable time in Rome! Best Regards, Guest Relation Manager

Dear Hadi, it was a pleasure to welcome you and your family in our hotel and we thank you very much for your positive review! We hope your whole trip in Rome was fantastic! Hoping to see you next time! Best Regards, Guest Relation Manager

Cher Guemar, nous vous remercions pour votre avis. C'est un plaisir savoir qui vous avez un très bon séjour dans notre hotel et qui vous avez apprécié notre personnel et a localisation de notre hotel, vraimant central. Nous espérons vous accueillir à nouveau! Cordialement,

Dear Mr. Tanguy, thank you for taking the time to write us a review. We are glad that you at least appreciated the kindness and the attention of our staff , like as you also noted when you asked to change the room your request has been quickly accommodated, even though we were really desolated that you did not valued the free upgraded room with balcony that we gave you. Our aim is always to make all our guests’ happy. Every opinion of our dear guests is important to us, because the criticisms help us improve, making the rest of our guests unforgettable, so we want to thank you for participating in the improvement process. I would like to clarify that we are a new 4-star boutique hotel located in a historic building from the last century. Despite the historical antiquity, all our rooms are made in a modern style, which is remembered and appreciated by our guests.All the rooms ,like you also recognize, have triple glazed windows in order to isolate as best as possible the noise from the outside since we are located in the heart of Rome. And please be informed that the gallery , also called" Tunnel del Quirinale", that your room were facing is one of the most historic one that passes through the official palace of the President. If you decide to return in Rome, we invite you to contact us, so that we can help you choose the most suitable room for you. We will be happy to host you in the future to obtain better feedback.

Dear Guest, thank you for the positive feedback you left to our hotel! It's a pleasure for us to know you had a good time with us! Hope to be able to accomodate you once again! Best Regards

Dear JPJ, thank you for being our guest and for leaving a review regarding your stay with us! As you mentioned, the hotel is well located in the city center, but still in a safe area. We're sorry if you had issue about the soundproofing of our doors, we'll take you words in order to improve our service! Hope to see you next time in Rome! Best Regards

Dear Didier, thank you for your review about your stay in our hotel and for having appreciated our rooms: even though we are located in a lively area like Trevi Fountain, the soundproofing of our rooms helps to keep the noise outside. Regarding the breakfast, we're glad to inform you that now our B-Cool bar is open everyday, therefore there's no need to go over the other hotel on Sunday. Hope to be able to accomodate you once again! Best Regards

Dear Guest, thank you for you review and for appreciating the staff which is always at our guest's disposal and the location of the hotel that is perfeclty central. Regarding the SPA, we're sorry if this service is still not available, but for some reason works have been slowed down. We hope you will be our guest in the future and you will be able to enjoy our services in its fullest. Best Regards,

Dear Guest, Thank you a lot for this high scored review. We're grateful you for had appreciated kindness of our staff and our unbeatable location, in the heart of Eternal city, just 1 min walking to the most famous place Rome has to offer - Trevi Fountain. We're glad that modern style of our rooms is of your liking. Can't wait to host you again! Best Regards

Dear Marjorie, Than you for choosing us for your latest stay in Rome! We are happy to see everything was of your liking and hope to have you with us every time you come back to the eternal city! Best regards

Cher Monsieur/Madame, On vous remercie d'avoir choisi le Relais Trevi 133 pour votre précédent séjour à Rome. On est ravis de voir combien vous avez apprécié notre hôtel. Nous apprécions vos louanges envers notre personnel. Tout le monde fait de son mieux pour offrir un bon service et on est toujours heureux de voir les gens le mentionner. Nous nous engageons à toujours offrir les mêmes niveaux de qualité. Nous avons donc hâte de vous accueillir chaleureusement la prochaine fois que vous viendrez dans la ville éternelle! Cordialement

Cher client, Votre commentaire compte beaucoup pour nous! On est ravis de constater que nos services ont répondu à vos attentes et que vous avez apprécié notre emplacement idéal. Nous attendons avec impatience votre retour à notre Relais Trevi 133. Nous ne pouvons que vous promettre que la prochaine fois sera encore meilleur! Meilleurs salutations

Dear Hazel,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words about our outstanding breakfast buffet and the excellent service provided by our staff. It's wonderful to hear that you enjoyed the coffee choices as well.We understand your concern regarding the size of our elevator and apologize for any inconvenience this may have caused. We will certainly take your feedback into consideration as we strive to improve our facilities.Regarding the city tax, we understand that this additional charge can be frustrating. Unfortunately, it is a mandatory tax imposed by the city of Rome, and is not 6,00 but 7,5 euro per person per night ;-( as a hotel 4 star, we are required to collect it on behalf of the local authorities. We apologize for any inconvenience this may have caused during your checkout process.We truly value your feedback and hope that despite these issues, you were able to enjoy your overall stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Warm regards,

Thank you very much for your positive review! We're delighted to hear that you found our hotel clean and very nice, and that your room, in particular, our staff. At THE ONE, we're committed to providing an unforgettable experience for our guests, and we're thrilled that your room met your expectations with its unique features. We look forward to welcoming you back to our boutique hotel at the Trevi Fountain on your next trip to Rome!Warm regards,

Thank you very much for your positive review! We're delighted to hear that you found our hotel clean and very nice, and that your room, in particular, had many cool features. At THE ONE, we're committed to providing an unforgettable experience for our guests, and we're thrilled that your room met your expectations with its unique features. We look forward to welcoming you back to our boutique hotel at the Trevi Fountain on your next trip to Rome!Warm regards,

Thank you for taking the time to share your feedback with us. We're delighted that you found our staff and location to be great. However, we're sorry to hear that your room and view did not meet your expectations. Your comments regarding the lack of space for luggage and shelves in the shower are duly noted, and we will certainly take them into consideration for future improvements.At THE ONE, we strive to ensure that every aspect of our guests' stay exceeds their expectations, and we apologize for any inconvenience you experienced. Please know that your feedback is invaluable to us as we continuously work to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that truly reflects the high standards we aim to uphold.Warm regards,

Thank you so much for your wonderful review! We're thrilled to hear that you found our boutique hotel to be a fantastic base for exploring Rome. It's fantastic to know that most of the famous sites were within a short walking distance for you, allowing you to make the most of your time in the city.We're also delighted that you found our staff to be really helpful and friendly. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and we're glad that we could contribute to your enjoyable stay.We hope to have the pleasure of welcoming you back to THE ONE in the future for another fantastic Roman adventure!Best regards,

Sehr geehrter Gast,vielen Dank für Ihre freundlichen Worte und Ihr Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr zu hören, dass Sie unser Personal als sehr freundlich empfunden haben. Ihre Zufriedenheit ist unser oberstes Ziel, und es ist großartig zu wissen, dass wir Ihre Erwartungen erfüllen konnten.Es tut uns leid zu hören, dass das Frühstück nicht ganz Ihren Erwartungen entsprach. Wir schätzen Ihr Feedback und werden sicherstellen, dass wir Ihre Anregungen berücksichtigen, um unser Frühstücksangebot zu verbessern.Es ist schön zu hören, dass Sie mit der Größe und dem Zustand Ihres Zimmers zufrieden waren. Sauberkeit und Komfort sind uns sehr wichtig, und es ist großartig zu hören, dass wir auch in diesem Bereich Ihre Erwartungen erfüllen konnten.Wir sind stolz auf unsere erstklassige Lage, die es unseren Gästen ermöglicht, viele Sehenswürdigkeiten bequem zu Fuß zu erreichen. Es freut uns, dass Ihnen die Lage gefallen hat und Sie die Möglichkeit hatten, die Umgebung zu erkunden.Nochmals vielen Dank für Ihr Feedback. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen eine noch angenehmere Erfahrung bieten zu können.Mit freundlichen Grüßen,

Tack för din positiva feedback! Vi är glada att du uppskattade vårt centrala läge, prisvärdheten, det vänliga personalen, de fantastiska rummen och den läckra frukosten. Vi strävar alltid efter att ge våra gäster en enastående upplevelse och vi är glada att du fick bekräftelse på detta under din vistelse. Vi hoppas att få välkomna dig tillbaka snart!

Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir sind besonders stolz auf unser freundliches und hilfsbereites Personal, das sich immer bestmöglich bemüht, unseren Gästen ein unvergessliches Erlebnis zu bieten. Es freut uns zu hören, dass Ihnen unsere Deluxe Doppelzimmer gefallen haben und Sie trotz der zentralen Lage des Hotels eine ruhige Nacht genießen konnten. Unsere Lage, nur wenige Gehminuten von ikonischen Sehenswürdigkeiten wie dem Trevi-Brunnen, der Spanischen Treppe, dem Pantheon und sogar dem Vatikan entfernt, ist sicherlich ein Pluspunkt für Gäste, die die Stadt bequem zu Fuß erkunden möchten.Darüber hinaus freut es uns, dass Ihnen unser reichhaltiges Frühstücksangebot gut gefallen hat, das sorgfältig zubereitet wird, um den Geschmack aller unserer Gäste zu treffen.Vielen Dank nochmals für Ihre Empfehlung und dafür, dass Sie unser Hotel für Ihren Aufenthalt in [Stadtname] gewählt haben. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Wenn es etwas gibt, bei dem wir Ihnen helfen oder das wir für Ihren nächsten Aufenthalt verbessern können, lassen Sie es uns bitte wissen. Wir sind für Sie da.

Dear Guest,Thank you so much for your kind feedback! We are thrilled to hear that our staff met your expectations and that you enjoyed the cleanliness and amenities in your room. Guest satisfaction is our utmost priority, and knowing that we positively contributed to your stay is truly rewarding for us.We sincerely hope to welcome you back to our hotel in the future. Please don't hesitate to reach out if you need anything during your next stay.Warm regards,

Dear Mrs. Tina,We thank you for your beautiful review! It's very nice for us that you enjoyed your stay and our new SPA!Hope to can welcome you back again soon!Best Regards,THE ONE BOUTIQUE HOTEL & SPA

Grazie

Grazie

Dear Chrid,Thank you for choosing Spot on Hotel for your recent stay and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us and that this was your second visit to our hotel.Located between Trevi and the Spanish Steps, Spot on Hotel offers guests the perfect blend of convenience and comfort in the heart of Rome. We're thrilled that our central location contributed to enhancing your experience during your time here.Our team works tirelessly to provide exceptional service and a memorable stay for all our guests, and it's gratifying to know that our efforts have left a positive impression on you.We look forward to welcoming you back to Spot on Hotel for your next visit to Rome. Please don't hesitate to reach out if there's anything we can do to make your stay even more enjoyable.Warm regards,

Estimada Marianela,Gracias por compartir tus comentarios sobre tu reciente experiencia en nuestro hotel. Nos complace saber que has elegido alojarte con nosotros y siempre nos esforzamos por garantizar el máximo confort a nuestros huéspedes.Sin embargo, nos gustaría aclarar que una de las características distintivas de nuestro hotel es la variedad de tipos de habitaciones disponibles, cada una diseñada para satisfacer las diferentes necesidades de nuestros huéspedes. Tenemos habitaciones de diferentes tamaños y niveles de comodidad, cada una con su propio precio correspondiente.Entiendo que tenías ciertas expectativas sobre el tamaño de la ducha durante tu estadía en la habitación más pequeña. Es importante tener en cuenta que, aunque nos esforzamos por garantizar una experiencia agradable para todos nuestros huéspedes, las habitaciones más económicas pueden tener algunas limitaciones de espacio, incluido el tamaño de la ducha.Te animamos a considerar la opción de reservar una de nuestras habitaciones de categoría superior para tu próxima estadía, donde encontrarás más amplitud y comodidad, incluida una ducha más amplia.Agradecemos sinceramente tus comentarios y esperamos poder recibirte nuevamente en el futuro para ofrecerte una experiencia inolvidable en nuestro hotel.Atentamente,

Lamentamos sinceramente que a sua estadia não tenha atendido às suas expectativas. É desanimador saber que enfrentou problemas como as cerâmicas quebradas no banheiro sem receber a devida assistência. A sua segurança e conforto são prioridades, e a falta de resposta imediata a esse problema é inaceitável.Quanto à impressão sobre os funcionários, é preocupante que você tenha percebido a falta de simpatia e esforço no atendimento. Isso não condiz com o padrão que nos esforçamos para manter. Vamos garantir que essas preocupações sejam transmitidas à equipe para que possam ser abordadas e melhoradas.Entendemos também que as suas expectativas em relação ao café da manhã não foram atendidas, e lamentamos que tenha sido uma experiência aquém do esperado. A ideia de ter que sair do prédio para tomar café da manhã pareceu improvisada e desorganizada, e isso será levado em consideração para melhorias futuras.Agradecemos por compartilhar suas preocupações, pois isso nos permite identificar áreas de aprimoramento. Gostaríamos de ter a oportunidade de corrigir esses problemas e garantir que futuras estadias sejam mais satisfatórias. Pedimos desculpas pelos transtornos e agradecemos por sua compreensão.

We appreciate your positive feedback! We're delighted to hear that you found our hotel very clean and conveniently located near a plethora of great restaurants, as well as the iconic Trevi Fountain. It's wonderful to know that you enjoyed the complimentary breakfast – we aim to provide a satisfying start to your day.Your satisfaction is our priority, and we hope to continue exceeding your expectations during your stay with us. If there's anything specific you loved about your experience or any suggestions for improvement, please feel free to share. Thank you for choosing us, and we look forward to welcoming you back in the future!

Dear valued guest,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that your experience at our hotel was nothing short of amazing.Our team takes great pride in providing exceptional service, and it's heartening to know that the staff, especially in the restaurant, left such a positive impression on you. We always strive to make our guests feel welcome and attend to their needs, so your kind words are truly appreciated.It's fantastic to learn that our location added to the overall enjoyment of your stay. Being within a 20-minute walk to the Colosseum, 5 minutes to the Trevi Fountain, and close to other iconic landmarks like the Pantheon and Spanish Steps, is indeed a privilege. We understand the importance of convenience and accessibility, and we're glad that our location met your expectations.Moreover, we're pleased to hear that you found our surroundings filled with great restaurants and shopping options. We aim to provide a well-rounded experience for our guests, and it seems like you were able to explore and enjoy the vibrant atmosphere of the city.We look forward to the opportunity of welcoming you back for another memorable stay. Should you have any specific preferences or requests for your next visit, please feel free to let us know in advance, and we will do our best to ensure your stay is just as enjoyable.Thank you once again for choosing our hotel, and we can't wait to have you back!Warm regards,