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Avis sur Days Inn by Wyndham Rome Downtown

2 out of 5
Days Inn by Wyndham Rome Downtown
840 Turner McCall Blvd, GA Hwy 20, Rome, GA

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 246 avis sur 916." "
Note des voyageurs de 8 (Bien), d’après 313 avis sur 916." "
Note des voyageurs de 6 (Satisfaisant), d’après 188 avis sur 916." "
Note des voyageurs de 4 (Médiocre), d’après 104 avis sur 916." "
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 916." "

7,4/10

Propreté

8,0/10

Personnel et service

6,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Patrick

Les points faibles : Infrastructures et conditions de l’hébergement
Sink in room leaking all over floor.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Brittany

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel was dated and older. The front desk lady was very nice and helpful. The ice bucket was next to the toliet, I thought that was odd.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello Brittany, We appreciate your feedback on our friendly staff. We value all guest comments to enhance our services. Thank you for bringing this to our attention, we will take your observations into consideration for future improvements.

6/10 Satisfaisant

Bryan, Flower Mound

Voyage en famille
Les points faibles : Équipements
Ice machines are not on every floor. Shower pressure is limited. But. It is safe, beds clean, AC works, close to food, walking distance to downtown
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 mai 2024
Hello Bryan,We appreciate your feedback on the ice machines and shower pressure. We're glad to hear you found the hotel safe, with clean beds, working AC, and convenient location near dining options and downtown. Your input will assist us in enhancing our guests' experience for future stays.

8/10 Bien

Richard

Les points forts : Propreté et personnel et service
The property is dated, but clean and welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Richard,We're pleased to hear you found our hotel clean and welcoming during your stay. Thank you for your feedback on the dated aspects of the property; we value all comments to help improve our guest experience. If you have any further insights, we'd like to hear them.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements
Needs some updates but was clean. Would stay again.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Jeff,We appreciate your feedback on our clean accommodations. Your comfort is our priority, and we will consider updates for future stays. We look forward to welcoming you back in the future.

2/10 Horrible

Nikita, Philadelphia

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The clerk was very courteous and understanding. Top notch guy!
Séjour de 4 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Nikita, We're delighted to hear that our team member made a positive impression on your stay. Excellence in service is a priority for us, and we appreciate your kind words. Your feedback is truly valuable to us, and we hope to welcome you back in the future.

2/10 Horrible

Mayumi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Mayumi, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to provide more details on your experience so we can address any issues raised.

10/10 Excellent

NANCY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello NANCY,We are thrilled to hear that you enjoyed your stay with us! Our team at the hotel looks forward to welcoming you back soon.

6/10 Satisfaisant

Bryan, Flower Mound

Les points forts : Propreté
AC doesn’t stay on all the time regardless of how low. Shower was wonky with temp
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Bryan, We appreciate your feedback regarding the AC and shower, and are sorry to hear about your experience. Rest assured, we will pass on your comments to our maintenance team for review and improvement. Your input helps us enhance our services for all guests.

10/10 Excellent

Brandy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very quiet and everyone was nice!!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Brandy,We are delighted to hear that you enjoyed a peaceful stay with us and received friendly service from our team. Your comfort and satisfaction are our top priorities. If you have any feedback or require further assistance, please do not hesitate to reach out to our management team directly.

8/10 Bien

Jessica

Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 mai 2024
Hello Jessica,We are thrilled to hear that you had a great experience with us! We hope to welcome you back soon for another wonderful stay!

4/10 Médiocre

Michael

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I stayed in room 322. Cons: I can not believe I spent $140 for a night here. Why would you put the ice bucket in the bathroom? Touching a nasty drain plug? The AC sounds like a creepy creeking door closing of opening when it cycles off. The Elevator is supposed to be checked yearly and the last date of inspection was 10/23/22. Rusty lamps...horrible wifi and the TV during a movie would state "no wifi source" and no one at the front desk to check out. Pro: Close to Downtown Rome but off the path to make a walk there. Free breakfast that I would give a 5/10. Find another place. DO NOT waste your money!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Michael, We appreciate your feedback regarding your recent stay in room 322. We value all guest comments to continue to improve our services and facilities. Kindly note that we have forwarded your concerns to the appropriate departments for review and action. We hope it did not overshadow your overall experience. Thank you for choosing to stay with us.

6/10 Satisfaisant

alissa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Not a fan of breakfast options repeating 2 days in a row or the lack of refills when things were out. Front desk staff , 2 ladies, not too pleasant to speak with . Rooms were good. Tubs need refinishing but for 2 stars it was better than expected!
Séjour de 2 nuits en avril 2024
Réponse de Manager le 16 avr. 2024
Hello alissa, We appreciate you taking the time to share your feedback with us. We will address your concerns with the breakfast options and staff behavior with our team. It's great to hear that you found the rooms satisfactory during your stay. We continuously strive to improve our services to ensure all guests have a pleasant experience.

8/10 Bien

Carolyn

Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Carolyn,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic experience!

8/10 Bien

Richard, Villa Rica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good vale iif staying in the Rome area. Will and had stayed there again.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Richard,We appreciate your positive feedback and are delighted to hear you found value in your stay. Should you choose to visit Rome in the future, we would be honored to welcome you back. Thank you for considering our hotel for your accommodation needs.

10/10 Excellent

Antonio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bath tub floor was water like, too unstable hard to keep balance.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Antonio,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for review and improvement. We hope to welcome you back for a more enjoyable experience in the future.

6/10 Satisfaisant

Donna

Les points faibles : Personnel et service
Two different staff members were missing a bit of hospitality…
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Donna, We appreciate your feedback regarding your recent stay and will address your concerns with our team. Our goal is to ensure all guests receive top-notch service during their visit. Thank you for sharing your experience with us.

6/10 Satisfaisant

Kim

Les points faibles : Infrastructures et conditions de l’hébergement
Extremely run down and dated. Handles missing, carpet stained. Things were relatively clean but so beat up it was depressing.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Kim, We appreciate your feedback and regret to hear about your disappointment. We are constantly working to make updates and improvements to enhance the guest experience. Your comments will be shared with our team for further review and action. Thank you for bringing these concerns to our attention.

8/10 Bien

Julie

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Julie,We are delighted to hear you enjoyed your stay with us! We look forward to welcoming you back in the future.

8/10 Bien

Thomas

Séjour de 1 nuit en mars 2024
Réponse de Manager le 11 avr. 2024
Hello Thomas, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Bien

Carolyn

Voyage en famille
Les points forts : Propreté et personnel et service
It was a convenient location. The room was clean and quiet. The overall aspect is that the motel is dated in decor and fixtures but the cleanliness is what counts.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Carolyn, We appreciate your feedback and are glad you found our location convenient and your room clean and quiet. While some may find our decor and fixtures dated, we strive to maintain cleanliness for our guests' comfort. Thank you for highlighting our efforts in this regard.

6/10 Satisfaisant

Julia, SenoIa

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In general the property was old and worn. The bed was comfortable and the shower pressure great. Noticed a lot of needed repairs - bathroom curtain rod broken, carpet smelled and felt dirty, paint pealing, toilet dirty, towels smaller and worn. Breakfast wasn’t much because several pieces of equipment were broken.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 18 mars 2024
Hello Julia, We appreciate your feedback regarding your recent stay with us. Your comments have been shared with the appropriate teams for review and necessary attention. We strive to provide a comfortable stay for all guests and regret any inconvenience caused. We value your input as it helps us improve our services for future guests' satisfaction.

8/10 Bien

Bruce

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Good beds.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 13 mars 2024
Hello Bruce, We are pleased to hear that you found our beds comfortable during your stay. Your feedback is important to us as we aim to provide a restful experience for all our guests. Thank you for sharing your experience with us.

8/10 Bien

Lance

It was clean enough, but really could use some renovation. Seams in carpet was coming apart, color schemes was '70s ish, breakfast was pretty limited. The best part, besides being pretty clean, was the TV. It was actually really clear and HD.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 13 mars 2024
Hello Lance, We appreciate your feedback on the cleanliness and TV quality during your stay. Rest assured that guest comments help us improve our services continually. If you have further feedback or suggestions, please feel free to reach out to our management team directly.

6/10 Satisfaisant

Marsha

Voyage en famille avec de jeunes enfants
It needs to be up dated and carpet needs to be cleaned
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Marsha, We appreciate your feedback and will pass it along to our management for their review and consideration. Thank you for sharing your thoughts with us.

10/10 Excellent

Pam

Les points forts : Équipements
Very convenient
Séjour de 1 nuit en mars 2024
Réponse de Manager le 12 mars 2024
Hello Pam,We are delighted to hear you found our location convenient. Should you have any further feedback or queries, please don't hesitate to contact us.

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was quiet and the bed was very comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Martha,We are pleased to hear that you found our room quiet and enjoyed the comfort of the bed provided. We appreciate your positive feedback and hope you choose to stay with us again in the future.

4/10 Médiocre

Alexandria

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Alexandria, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out with more details so we can address any concerns you may have. We value your feedback and aim to ensure all our guests have a pleasant stay.

8/10 Bien

Richard, Villa Rica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property and affordable. Would stay here again!
Séjour de 2 nuits en février 2024
Réponse de Manager le 3 mars 2024
Hello Richard,We are delighted to hear that you enjoyed your stay with us and found our property to be both comfortable and reasonably priced. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Stephanie

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The mini fridge was gross (black mold in the gaskets). Otherwise everything was good. Front desk man was friendly.
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello Stephanie, Thank you for sharing your feedback with us. We appreciate your kind words about our front desk staff's service. We will address the matter regarding the mini fridge with our housekeeping team to ensure we meet our cleanliness standards in all areas of the hotel.

10/10 Excellent

michael

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Hello michael,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. If you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another fantastic stay.

10/10 Excellent

Dustin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Manager le 10 févr. 2024
Hello Dustin,We're thrilled to hear that you had a fantastic experience during your stay with us! We truly appreciate your support and hope to welcome you back soon for another enjoyable stay.

6/10 Satisfaisant

Joanna

Voyage en groupe, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It looks like they have renovated the outside, but the inside looks like it has not been updated in quite some time. The outside is not very well lit, the parking lot has pretty good lighting though. When we came in the front door, there was no one at the front desk but a woman soon came out of a back room. She was not in the best of moods. At check out, there was just a box for me to put the keys in, no one was at the counter. The bedding and the towels were all clean. The room itself was pretty dusty, a lot of the outlet covers were coming off the wall and the USB ports available on the lamps did not work, also there was mold or mildew growing on the seal of the mini fridge. Luckily we were just there to sleep overnight.
Séjour de 1 nuit en février 2024
Réponse de Manager le 7 févr. 2024
Hello Joanna, Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found the bedding and towels to be clean. We apologize for any inconveniences you experienced during check-in and check-out, and we appreciate you bringing the issue with the USB ports and the mini fridge seal to our attention. We will address these concerns with our team to ensure a better experience for future guests. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future.

6/10 Satisfaisant

Kate, Big Lake

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We had other people in the hallway yelling at each other, our room was dirty. Still had tape left on the walls (party, balloons) from a previous customer stay. The hotel is old!
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Kate, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will use it to improve our services. We encourage guests to report any issues immediately, so our team can address them promptly.

4/10 Médiocre

Jason

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello Jason, We appreciate you taking the time to rate your stay at our hotel. We apologize if we did not meet your expectations during your visit. Kindly reach out to us directly with any specific feedback you would like to share so that we can address it accordingly. We value your input and hope to have the opportunity to improve your experience in the future.

6/10 Satisfaisant

Rebecca

Les points forts : Personnel et service et équipements
The hotel hallways were dingy looking and in desperate need of a good cleaning and coat of paint. The rooms did look better than the hallways but in all a good scrubbing is needed.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Rebecca, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your observations on the appearance of our hallways and rooms. Rest assured, we have taken note of your comments and will address them with our housekeeping team to ensure a more pristine environment for our guests in the future. We strive to provide a clean and comfortable stay, and your comments will help us in our continuous efforts to improve.

4/10 Médiocre

John

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
There was no hot water apparently my entire stay and called front desk and they stated, yeah we are sorry, it’s been like this all night. the entire time. So, I was late to work and had to find somewhere to get ready and shower. Requesting a refund as this was super inconvenient. Would have at least or appreciated a phone call or email stating there wasn’t going to be any hot water
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Hello John, We apologize for any inconvenience you experienced during your stay. We understand the importance of hot water and apologize for the unexpected issue. Our maintenance team is currently addressing the situation to ensure it doesn't happen again in the future. We regret any inconvenience caused and encourage you to reach out to our management directly regarding your refund request. Thank you for bringing this to our attention and we apologize once again for any inconvenience caused.

10/10 Excellent

gracie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and it was overall quiet they were very welcoming
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello gracie,Thank you for sharing your positive experience with us. We appreciate hearing that our property was clean and that you found it to be quiet during your stay. It is always our goal to provide a welcoming environment for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mohammed

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello Mohammed,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable experience for all our guests, and we apologize if we fell short in meeting your expectations. We encourage you to contact our management directly to discuss your concerns in more detail. We value your patronage and hope to have another opportunity to serve you better in the future.

8/10 Bien

alicia

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello alicia,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to learn that you had a great experience with us. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future!

6/10 Satisfaisant

Kaylee

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 31 déc. 2023
Hello Kaylee,We appreciate you choosing our hotel for your stay and taking the time to rate your experience. If there is any feedback or specific concerns you would like to share with us, please don't hesitate to reach out. We value your input and are always looking for ways to improve our guests' satisfaction.

8/10 Bien

Deborah

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Deborah,We appreciate you choosing our hotel for your stay. We strive to provide a memorable experience and it seems like we were successful during your visit. If you have any further comments or suggestions for improvement, please feel free to reach out to us directly. We hope to welcome you back soon.

10/10 Excellent

Denise

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 janv. 2024
Hello Denise,Thank you for your positive rating! We are delighted to hear that you had a great stay at our hotel. We strive to provide excellent service and a memorable experience for our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was fine, nothing special just a reg hotel room.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 17 déc. 2023
Dear Guest,We appreciate your feedback and are glad to hear that your stay was satisfactory. Our aim is to provide comfortable and functional accommodations for all our guests. If you have any further suggestions or specific feedback, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Johnny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 13 déc. 2023
Hello Johnny,Thank you for your feedback! We are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we appreciate your kind review. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Tina

Voyage en couple
Les points forts : Équipements
We enjoyed it and it was the perfect place to stay and everything was very accessible to get to.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 déc. 2023
Hello Tina,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you enjoyed your time with us and found our location convenient. We strive to provide a seamless experience for our guests, and we're glad we met your expectations. If you ever find yourself in the area again, we would be delighted to welcome you back.

2/10 Horrible

Debra

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 16 déc. 2023
Hello Debra,We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly with any feedback or concerns you would like to address. We value our guests and are committed to ensuring a positive experience for all.

8/10 Bien

heather, chickamauga

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was dated and breakfast was lacking but it was clean and in working order. I had no issues.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello heather,We appreciate your feedback and are glad to hear that you found our hotel clean and in working order. We apologize if the breakfast did not meet your expectations and will make a note of your feedback for future improvements. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Petrus

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 9 déc. 2023
Hello Petrus,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Gary

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Arrived late. Took shower in the morning. No bath towels in the room. Had to go to office because they had no staff to deliver towels. I person was running everywhere. She had to manage the front desk, run in and cook items for breakfast bar. Make coffee. Run back to front desk. She tried.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 18 nov. 2023
Hello Gary,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your understanding as our team members work diligently to provide efficient service. Should you have any further concerns, please reach out to our management team directly who will be happy to assist you further. Thank you for your understanding.