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Avis sur Fairfield Inn & Suites by Marriott Rogers

2.5 out of 5
Fairfield Inn & Suites by Marriott Rogers
4611 Rozell, Rogers, AR

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 349 avis sur 634." "
Note des voyageurs de 8 (Bien), d’après 185 avis sur 634." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 634." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 634." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 634." "

9,2/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place, clean and well kept, beds were amazing
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Wilson

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Was very disappointed that I had to be told after checking in that the pool was closed and no arrangements made for using the pool at another property. I specifically selected this property for the pool and because I prepaid I was unable to cancel and find another hotel even though I paid the normal rate for the hotel with all of its amenities. Needless to say we ended up renting a private pool from someone. Also there were gnats in the bathtub I had to wash them down the drain. I chose to just go ahead and find another place to stay was so disappointed.
Séjour de 2 nuits en mai 2024

10/10 Excellent

SHARON, Prague

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was handy to where we were going
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Robin, Kansas City

Voyage en couple
Les points forts : Équipements
Very disappointed to find out the front entrance was under construction and unavailable. It was extremely difficult for my disabled veteran spouse to navigate the facility.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lauren

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was so much better than other hotels' breakfasts. Eggs and crispy bacon were the best.
Séjour de 1 nuit en avril 2024

10/10 Excellent

David

Séjour de 1 nuit en mars 2024

10/10 Excellent

Dayna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

dan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front entrance is under construction. Inconvenient entrance though temporary.
Séjour de 1 nuit en mars 2024

8/10 Bien

MANPREET

Séjour de 1 nuit en mars 2024

8/10 Bien

Hailey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

Jasmine

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The connection for the TV was kinda slow and you had to hold down the toilet handle for it to properly disappear 😭 lolll, other than that, pretty decent :) the man at the front desk was a little snippy with me but it was kinda late at night lol <3 also the toilet likes to scream from time to time 😂 8.5/10
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Kathy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DON’T book!!!! NASTY!
This place shouldn’t have the name MARRIOTT on it! I’m a very disappointed, I use Marriott’s because they are quality. This hotel will make me NEVER Book by name. Dirty, smoke alarm was ripped off wall. Large dogs not on leashes. Smells when you walk in. NEVER AGAIN!
Séjour de 1 nuit en novembre 2023
Réponse de Fairfield Inn Rogers le 28 nov. 2023
Hi Kathy. Thanks for sharing your thoughts regarding your stay with us. Please know that if you witness guests breaking our pet policy in any way, you can always report that to our staff for follow-up. While our staff can't be everywhere and see everything that happens with pets when out of view of front desk, we do appreciate being told about it so we can resolve the issues, if needed. In regards to your room having an odor, I sincerely apologize as that is not at all typical of our guest rooms here. We clean all rooms with hospital-grade Ecolab cleaning products prior to guest arrival, but we apologize that your experience was less than satisfactory. All the best in your future travels.

10/10 Excellent

Axel

Séjour de 1 nuit en novembre 2023

8/10 Bien

Vanessa

Séjour de 2 nuits en novembre 2023

8/10 Bien

Sandy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Fairfield Inn Rogers le 14 nov. 2023
Thanks for your review and for staying with us. We hope to see you again soon.

4/10 Médiocre

brenda

Beer bottle in parking lot could have hurt us by stepping on it or car tire didn’t see it when we pulled in very dark. Staff never told us they do not clean rooms or bring in towels. We walked into our room first night and coffee table fell over it was not even glued or screwed in. After telling front desk said not their responsibility tomorrow would have them fix it. Came in 2 night still not fixed in our way too! No phone in room and our friends phone in room doesn’t work. Curtain is hanging broken at top where sun can come in.
Séjour de 2 nuits en novembre 2023
Réponse de Fairfield Inn Rogers le 13 nov. 2023
Thanks for sharing your thoughts regarding your stay at Fairfield Inn Rogers. We apologize that you had a less than perfect stay and appreciate your comments that will be utilized to improve our overall guest experience. Best wishes for your future travels.

10/10 Excellent

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Fairfield Inn Rogers le 30 oct. 2023
Thank you for your review and for staying with us. We hope to welcome you back again soon.

8/10 Bien

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OK stay
Our room was comfortable and clean, but a bit small. The breakfast was minimal and not hot. Part of the ice dispenser was broken and there was a broken table laying upside down in front of the ice dispenser.
Séjour de 1 nuit en octobre 2023
Réponse de Fairfield Inn Rogers le 23 oct. 2023
Thanks for your feedback and for choosing Fairfield Inn Rogers.

10/10 Excellent

Cynthia, Morrilton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a clean hotel. The breakfast was wonderful.
Séjour de 1 nuit en octobre 2023
Réponse de Fairfield Inn Rogers le 22 oct. 2023
Thanks for your feedback regarding your stay and for choosing our hotel.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved our room setup!
Séjour de 2 nuits en octobre 2023
Réponse de Fairfield Inn Rogers le 22 oct. 2023
Thanks for your feedback regarding your stay and for choosing our hotel.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
They have an indoor pool. But it’s not heated. The pool was freezing cold. The indoor pool was the main reason we stayed here. But my family couldn’t even get in the pool.
Séjour de 2 nuits en octobre 2023
Réponse de Fairfield Inn Rogers le 22 oct. 2023
Thanks for your feedback regarding your stay and for choosing our hotel.

10/10 Excellent

Lynn, Waukee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Fairfield Inn Rogers le 18 oct. 2023
Thank you for your review. We hope to have you as our guest again soon.

10/10 Excellent

Elizabeth

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for Business Travel
It was a very comfortable nights stay.
Séjour de 1 nuit en octobre 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 13 oct. 2023
Thank you so much for your review and for staying with us. We sincerely appreciate your business, and hope to see you again at Fairfield Inn Rogers soon.

2/10 Horrible

Gary

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
terrible lot lighting and charged extra, not again
Séjour de 1 nuit en septembre 2023
Réponse de Fairfield Inn Rogers le 27 sept. 2023
We apologize you had a less than satisfactory stay with us at Fairfield Rogers. Our parking lot lights are currently scheduled for replacement in early October. We hope to have you back as our guest once this has been resolved. Thank you.

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, Nice people, comfortable beds.
Séjour de 1 nuit en septembre 2023
Réponse de Fairfield Inn Rogers le 18 sept. 2023
Thank you for your review and for staying with us. We hope to welcome you back soon.

8/10 Bien

Kathy J

Voyage en couple
Les points forts : Propreté et personnel et service
We checked in about 9 pm, and the outside lights were not working. It was scary to park, check in, and bring in luggage. The staff explained that there was some kind of problem getting corporate to fix the light situation. We found it unacceptable. The staff was polite, our room was acceptable (the air conditioning unit was extremely loud) and the area was convenient to the highway. We might stay again when the lights are fixed.
Séjour de 1 nuit en septembre 2023
Réponse de Fairfield Inn Rogers le 18 sept. 2023
Thanks for your review and for staying with us. We wish you all the best in your future travels.

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Breakfast could be improved with more options and coffee, but all in all satisfied.
Séjour de 1 nuit en septembre 2023
Réponse de Fairfield Inn & Suites Rogers le 7 sept. 2023
Thank you for your review and for staying with us. We hope to welcome you back soon.

8/10 Bien

Marlen

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel was conveniently located, the room bed and pillows were very comfortable, and the breakfast was very complete. I would definitely come back!
Séjour de 1 nuit en août 2023
Réponse de Fairfield Inn Rogers le 22 août 2023
Thank you, Marlen, for your review and for staying with us at Fairfield Inn & Suites Rogers. It was a pleasure having you as our guest, and we hope to see you again soon.

10/10 Excellent

amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean!!
Séjour de 1 nuit en août 2023
Réponse de Fairfield Inn Rogers le 14 août 2023
Thank you for your review and for staying with us. We hope to see you again soon.

8/10 Bien

Alyssa

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room we were in was exceptionally clean. However, the first room the toilet didn’t flush, so they moved us and the ac in the 2nd room was horribly loud. I did t request a room change since they had already changed us once, but I would definitely have someone look into it. The property and staff were excellent and we will definitely stay again when we travel to NWA
Séjour de 2 nuits en août 2023
Réponse de Fairfield Inn Rogers le 7 août 2023
We are so sorry that you experienced issues with your rooms during your stay with us. We want all guests to have a flawless experience and truly apologize that this didn't happen with your stay. We sincerely appreciate your feedback and hope to see you again soon.

10/10 Excellent

Owen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not crowded
Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn & Suites Rogers le 1 août 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Ed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a great time in Rogers
Good stay, great location and convenient. Came for the Wal-Mart Music Pavillion, quick on and off. Close, but far enough away from the venue for a realaxing experience. Breakfast was typical, coffee could be better. The shower head and water pressure 5-stars, mattresses and pillows 5-stars! TV and WiFi has issues, but was there to rest.
Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn & Suites Rogers le 1 août 2023
Thank you for choosing our hotel and for your review. Please visit us again the next time your travels bring you back to northwest Arkansas.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn & Suites Rogers le 1 août 2023
Thank you for your review. We appreciate your business and hope to see you again soon.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s the first time we stayed there! We enjoyed ourselves. A few minutes away from the Wal mart AMP.
Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn Rogers le 7 août 2023
Thank you for your review. We hope you will stay with us again soon.

8/10 Bien

Seth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn Rogers le 1 août 2023
Thank you for your review and for staying with us.

10/10 Excellent

Jenny

Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn Rogers le 22 août 2023
Thank you for your review and for staying with us.

10/10 Excellent

Misty

Séjour de 1 nuit en juillet 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 19 juil. 2023
Thank you for your review and for staying with us. We sincerely appreciate your business and hope to see you again soon.

10/10 Excellent

Stacy

Voyage en famille
Les points forts : Propreté
My room is nice and clean.
Séjour de 1 nuit en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 6 juil. 2023
Thank you for your review. We hope to have you as our guest again soon.

6/10 Satisfaisant

LeighAnn

Séjour de 2 nuits en juin 2023
Réponse de Fairfield Inn Rogers le 27 juin 2023
Thank you for your review.

6/10 Satisfaisant

KO

Séjour de 4 nuits en juin 2023
Réponse de Raedience Ouellette le 25 juin 2023
Thank you for taking the time to let us know about your stay. We hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Paul

Séjour de 1 nuit en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 14 juil. 2023
Thank you for your review and for staying with us. We hope to have you as our guest again soon.

8/10 Bien

Jeff

Voyage en couple
Les points forts : Propreté et personnel et service
Ancient elevator, mediocre room with a very loud air conditioner that woke us up multiple times in the night. I will say it was a clean hotel. Breakfast was bottom tier with a crowded and small dining area.
Séjour de 1 nuit en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 20 juin 2023
We sincerely apologize that you had a less than perfect experience during your stay at Fairfield Inn Rogers. We value your feedback and business, and hope to see you again soon.

10/10 Excellent

Chrissy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 20 juin 2023
Thank you for your review and for staying with us. We hope to see you again very soon.

10/10 Excellent

Terri A.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I give it a 4.5 the only reason why it’s not 5 is because the parking lot front entry could have used some good lighting. However they where doing upgrades so it might be installed soon - good place
Séjour de 1 nuit en juin 2023
Réponse de Fairfield Inn & Suites Rogers le 16 juin 2023
Thank you for your review and for staying with us. We sincerely appreciate your business and hope to see you again soon.

8/10 Bien

terri

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. Could use to get new mattress for the rooms.
Séjour de 2 nuits en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 12 juin 2023
Thank you for staying with us and for for reviewing your stay. We look forward to your next visit!

4/10 Médiocre

Nancy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
They charge each day for you to park your car in their parking lot!😡. The breakfast was terrible. Juice was water since they couldn’t keep it filled. Ice machine on first floor was broken. Not an ideal vacation.
Séjour de 2 nuits en juin 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 7 juin 2023
Thank you for your review and for staying with us. We sincerely apologize that there were issues with the breakfast during your stay, as that is not the experience we want our guests to have. Your comments will be addressed with our staff to help us evolve our services and amenities.

10/10 Excellent

Dianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 5 juin 2023
Thank you for your review and for staying with us.

8/10 Bien

Irene

Séjour de 3 nuits en mai 2023
Réponse de Fairfield Inn & Suites Bentonville Rogers le 15 juin 2023
Thank you for your review and for staying with us.