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Avis sur Giovanni Rooms Manarola

1 out of 5
Giovanni Rooms Manarola
Via Ettore Cozzani 22, Manarola, Riomaggiore, SP

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 77." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 77." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 77." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 77." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 77." "

8,8/10

Propreté

7,8/10

Personnel et service

7,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

10/10 Excellent

Caroline

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour à Manarola !
Super séjour dans ce logement, placé au calme sur la colline avec une très jolie vue ! Je recommande fortement !
Séjour de 1 nuit en avril 2022

10/10 Excellent

GUILLAUME

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parking obligatoire à l'entrée de la ville, 20€ la journée. Il faut contacter par téléphone le propriétaire pour obtenir le code de l'entrée. Ensuite c'est top!
Séjour de 1 nuit en juillet 2017

6/10 Satisfaisant

Nathalie, Montreal/Laval

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Désagréments: Paiement en cash seulement :(
Bel appart fonctionnel et très bien situé avec une très belle vue. Point très désagréable et irritant: Ne pas savoir à l'avance que le paiement doit se faire EN ARGENT COMPTANT SEULEMENT et constaté sur les lieux que les Guichets Automatiques Banco Agricole ne fonctionnent pas pour les gens du Canada. Ce sont les seuls guichets retrouvés au Cinque Terre. Vu les complications, nous avons contacté le proprio par courriel pour prendre arrangements et payer par Visa mais il a refusé catégoriquement en nous faisant croire que ma carte Visa ne fonctionnait pas !!! ... ( ma carte VISA était fonctionnelle et je l'ai utilisé pendant les 3 semaines de mon voyage en Italie - SANS PROBLEMES)... !!! Prendre note que nous n'avons jamais rencontré le proprio en personne durant nos 3 nuits. Il nous a écrit que de toute facon, la méthode de paiement était cash et qu'il nous laissait jusqu'au check-out pour essayer d'autres guichets et laisser l'argent dans la chambre à notre départ au check-out (autrement dit: se débrouiller pour trouver l'argent... ) Je n'ai pas apprécié ce fonctionnement qui m'a stressé et m'a causé des frais supplémentaires (intérêts quotidiens) car j'ai du faire des retraits d'argent (avance de fonds) sur ma carte de crédit. Autres points négatifs: Notre chambre n'avait pas de rideaux le premier soir et notre cafetière ne fonctionnait pas mais ceci a été réglé pour nos 2 autres nuits, avec une note à la femme de chambre. Merci.

8/10 Bien

Lucas, Strasbourg

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Modernité et lieu préservé
Une très belle vue sur un village pittoresque. Chambre confortable et bien équipée (beaucoup de prises de courant bien placées, climatisation réversible). Le village étant interdit aux voitures et très en pente, le parking est loin et nécessite une marche pour transporter les bagages. Prévoir des bagages légers et avec des roulettes.

6/10 Satisfaisant

Timothy, Southampton

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room had beautiful stone & tile work; it was very conveniently located. The mattress has a metal spring sticking thru. There was some black mold starting in the bathroom. A full refresh is needed with a new mattress.
Séjour de 4 nuits en octobre 2023

6/10 Satisfaisant

Philip, Paris

Voyage en couple
Les points faibles : Propreté et personnel et service
Come for the area, not the stay. Beds were uncomfortable, sink in the bathroom leaked. Was difficult to access the property, as well as the communication for check-in
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Ann

Voyage en groupe
Les points forts : Propreté
Unit was clean. There was no toilet seat, shower head did not work properly, twin bed was very uncomfortable. Most disappointing was lack of communication from owner prior to arrival. I sent several messages the week prior to arrival with no response. I finally reached him the night before via telephone. Instructions to get into unit were very good.
Séjour de 2 nuits en septembre 2023

8/10 Bien

kami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Majd

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Maria, Bethesda

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No cleaning service was provided despite Giovanni statins there would be. No toilet paper or additional soap was available.
Séjour de 2 nuits en août 2023

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is all about the location which is great! The view from the seaside room is outstanding! There is parking available outside of town which is close to the room and downhill from the parking lot but I would advice packing light and it is a trek carrying your luggage back up to the vehicle. If you come in by train, the trek up to the room with you luggage will be the hard part with the walk back down to the train much easier. Giovanni’s communication at check-in was great as he sent me a video illustrating how to walk to the room from the Bell Tower however I wasn’t able to get ahold of anyone at check-out and ended up just leaving the keys in the room which seemed to work fine. We would definitely stay here again.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Very basic appartement in cinq terre
The property had basic amenities. Luckily it was for one night only! Compared to other apartments rented in the same period, we had coffee and sometimes water which is appreciated when you arrive in the evening. the access to the appartement was not easy and had to park the car far. the place had no shops around. If you want to stay in cinq terre, i would recommend another village.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Henry

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

2/10 Horrible

Man Chung

Séjour de 1 nuit en mai 2023

10/10 Excellent

Charles D.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The host Giovanni was very helpful during our stay and made good recommendations to help us enjoy our time in Manarola.
Séjour de 3 nuits en octobre 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Completely unreasonable price for what you get
Far to overpriced... No service at all, the room can do with some paint work and new furniture. Charging more than €250 per night for a little room that hasn't been taken care of is completely unreasonable. I understand the mechanics of supply and demand but no circumstances would we return. The host also claimed that their card machine is "not working" and asked us pay him the full amount cash with the promise of a 10% discount. I leave it to you imagination of the reasons behind it...
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Kjell

Séjour de 2 nuits en septembre 2022

10/10 Excellent

Tania

Séjour de 1 nuit en juillet 2022

2/10 Horrible

montserrat

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

FANG WEI

Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Propreté et personnel et service
The property has beautiful views from a small balcony. There are many stairs to the property. Overall, the room was unfortunately too hot to make for a good nights rest. The washer would not work. Not recommended for elderly. Fantastic town though
Séjour de 1 nuit en juin 2022

4/10 Médiocre

Anujah

Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Radha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is great with view of sea. There are lots of steps, so please make sure you are able to carry your suitcase up 4 steep flights of stairs. Amenities said laundry but we found out we did not have access to washing machine. Check in was very easy and very nice service. The toilet lid kept falling off and would hit the drain pipe and disconnect the pipe allowing water to flood the bathroom until we reconnected it. Toilet was only a few inches from the shower, so could barely sit on toilet. Beds were not comfortable. Manarola is a wonderful town and the views were perfect from this place.
Séjour de 2 nuits en avril 2022

10/10 Excellent

Marie

Séjour de 1 nuit en avril 2022

10/10 Excellent

Hunter

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unbeatable views of a truly magical village. Close walking distance to everything, and if you're feeling adventurous you can get to the path towards the other villages without much trouble. Clean and beautiful room. Highly recommend!
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Qin

Séjour de 1 nuit en octobre 2021

10/10 Excellent

Damian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super widok na miasto
Perfekcyjny widok na Manarole. Bardzo czysty pokój, bezproblemowe zameldowanie, dobre Wi-Fi, stosunkowo blisko do parkingu. Jedyny minus to dwa oddzielne materace na podwójnym łóżku.
Séjour de 1 nuit en juin 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and we loved our room and deck even though we didn’t have a view. Nice and cool every time we came home! It was a little tough getting ahold of someone to check in.
Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et équipements
No staff but owner response was immediate with incredible detailed directions! Great air conditioner!! Bed was ok. No shampoo or conditioner provided but I had brought mine.
Séjour de 2 nuits en juin 2019

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019

10/10 Excellent

Duncan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for our time in cinque terre!
I’m so glad we selected to stay at Giovanni suites for our 1 night stay in cinque terre. The location is perfect - only a 5 minute walk from the parking area in Manarola and the train station. The room was perfectly clean, including the bathroom. Our room (no.3) had a small terrace which was lovely, but our view was of the street. When we come back, we will request the room with the sea view ahead of time (there are notes in the accommodation that suggest you to request a particular room). We were to arrive outside of the regular check in time, and Giovanni was extremely responsive and easy to coordinate our check in instructions. He was also very helpful with a parking map as we were not familiar with the area.
Séjour de 1 nuit en octobre 2018

8/10 Bien

Sarah, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Owner was very nice and helpful. Can’t give 5 stars because we didn’t get shampoo. Room was very comfortable and I like the location. We got the room with a nice view. Make sure you have enough money for room. Everywhere you go in cinque Terre asks for cash only
Séjour de 1 nuit en août 2018

10/10 Excellent

David

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Clean, quite, only a few minutes walk from anything. If driving, have to park up the hill at the pay public lot and pull your luggage down the hill (and back up when you leave) but it’s much closer than it looks. You may never see the manager (thus the neutral service rating) but really no need to. We’d stay here again.
Séjour de 2 nuits en mai 2018

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Giovanni Room in Manarola
The room is in a converted home , more like an apartment. Very new and modern. The stairs are an issue as they are steep (not up to US code) and narrow which makes it difficult to haul a heavy suitcase up them (no elevator in the place). There is no receptionist and you contact the owner by email or phone. The "hotel" is at the top of a hill and it is a steep climb to get there. About 200 meters up hill. Great view!. Close to restaurants.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy to get to, clean and comfortable-staff great
Excellent place to stay and beautiful location. The room was very clean and spacious and the staff were very nice and helpful.
Séjour de 1 nuit en mars 2018

10/10 Excellent

Riza, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
awesome room
this room contributed a lot as to why we had a great stay in Manarola, the location is convenient, close to restaurants, close to Volastra trail, Bella Amore trail and the coastal trail, Ristorante dal Billy is delicious and it's really close to the apartment. They had amazing homemade pasta and creamy balsalmic which we bought a bottle of. We felt like locals living in Italy on our stay here. The train station is close and you can hop from one village to another, as well as go to another city if you like. The owner was very trusting, we told him we were arriving late and he gave us all the information we need to get in the apartment. He trusted us completely with leaving payment in the drop box at the end of the trip. The room was clean, the cleaning lady also came everyday. The bathroom is new and we loved the water pressure on the new shower. The view was spectacular. We could see the water and the apartments lined up in a curve in Manarola towards the water. By the way, you have to take a lot of stairs if you are on top floor like we were but we were completely fine with it. We had breakfast at a nearby coffee shop, near the church everyday. Overall an awesome experience.
Séjour de 3 nuits en octobre 2017

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Room and Service
It was great and just what we wanted and needed on our vacation. The staff was very accommodating.
Séjour de 1 nuit en septembre 2017

10/10 Excellent

Emily, Dallas, TX

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, cozy room in Manarola
We booked this room fairly last minute - about a week prior to arriving. There weren't many options left, but this hotel seemed decent and seemed to be in a good location. When we arrived, this hotel exceeded our expectations. We had a car and the parking was no problem (there's a pay-to-park lot when you enter town) and we had a short (but steep) walk to our hotel, which was to be expected. There were clear instructions on the door for what to do, and we were delighted to see that we got upgraded when we arrived (i had emailed the hotel directly asking for a room with a view if possible, so it was great to see that this was honored with no upgrade fee). The room was perfect - recently renovated, very clean, large bathroom and a great view of the town and ocean. The room is about a 10 minute walk to the water (also steep but this is Cinque Terre, what do you expect?!) Great cafes in the area, an awesome bar with live music at night, and a great view from the water of the village. There's also a great bar (Nessun Dorma) and a little cliff jumping spot with a ladder. The train is also a 5-10 minute walk so it's easy to get around, and a few hiking paths pick up right in the area. The owner was also very accommodating and was quick to respond to emails. One thing to note - when we arrived, it was requested that we pay in cash. We were able to ask the owner to charge the card given through Orbitz instead since we were short on cash and he had no problem doing so.
Séjour de 2 nuits en septembre 2017

8/10 Bien

christina

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Nice enough, but be sure of what you're getting
It was a tale of two rooms...one terrible and one lovely. My understanding is that there are 5 rooms in the Giovanni rooms. We were initially given the room on the ground floor. I would strongly encourage Giovanni to stop offering this room, or if offering it, drop the price to 60-70 euros/night. This room has no window, just a door with tinted glass that is on the street level and there was so much noise from the street we hardly slept. The bathroom was small with no place to hang towels or place toiletry bags. We complained (though not to Giovanni - we never saw him after check-in) and we were able to move to a room upstairs. The room upstairs had a mini fridge, a much larger bathroom, a sea view and no further street noise. As many have noted in other reviews, the host claims on websites that he takes credit cards, but on arrival, he tells you he can't and only accepts cash. This was tricky for us as there was only 1 ATM in the town. Had we seen Giovanni on the second day, we might have asked for some of our money back having stayed in the downstairs room for a night, but our room switch was accomplished through the help of the housekeeper who spoke to him over the phone. Cinque Terre is gorgeous, and our upstairs room was all we could want, but would advise anyone staying here to be sure they were in an upstairs room before committing to a reservation.
Séjour de 2 nuits en juillet 2017

2/10 Horrible

a victim, USA

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
watch out your room payment
First of all, the property is a private town house with no staff/owner whom we could directly meet upon check-in or check-out (if we depart before 10:30am on the next day). The payment needs to be collected by the owner, not by Expedia per booking says. The property owner had an instruction sheet left in our room, asking us to pay the room stay with cash (Euros) and leave the money in an envelope provided. We were instructed to leave the keys in the room too and lock the room when we depart. They said they would later email us a receipt for our room payment made in cash. Unfortunately, the owner never emailed us the receipt, even after our requests (they just do not respond us). But then at the same time, the owner went ahead and charged our credit card (that was given to Expedia when we booked the room) for the room charges. So basically, the owner not only took our cash payment, but also charged our credit card. We had to file a dispute later with the credit card company. Therefore, please be careful so you will not be a victim like we are.
Séjour de 1 nuit en mai 2017

8/10 Bien

Ida

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Day trip to Manarola
Great place for a quick trip to Manarola. Easy access to parking if you're traveling by car. Many steps, but...it's Manarola although, very steep steps up to the room. We were traveling light but these steps could be issue with big bags. Stay was during the first part of March and we could not figure out how to work the heater so it was cold but hey, that's not so bad if you share the experience.

10/10 Excellent

Meg, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible views, beautiful room!
My boyfriend and I booked this at the last minute due to a change in our travel plans, and we were so happy we did!! This was our favorite stay in Italy, unfortunately it was only for one night. The room was charming and cozy, with very unique accents such as the stone wall and stone in the bathroom. The view though!! It was breathtaking. I felt like I was in a fairytale, looking down at the village and ocean. It was very quiet - we could not hear any of the other guests. Check in was very easy too, the owner was not there to meet us but we just used the intercom to call their cell, they buzzed us in, and we could head right to our room. All of the instructions were neatly organized in a book in the room. We ate at Trattoria dal Billy for dinner, just a short walk from the hotel, and it was phenomenal - highly recommended!! This hotel is located in Manarola, and it was by far the most unique and beautiful place we visited. I read on some other reviews about the steps to get there, but we parked along the road before the entrance to the village, and it was not a difficult trek at all. Just had to carry our bags from the door up a flight of stairs to the room. I can't wait to go back!!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic view in a picture perfect village
Manarola is such a lovely small town -- could see spending a week here to unwind totally!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Small rooms but comfortable
Nice mountain and sea views from the room, a bit small of the rooms but with new decoration and fully furnished. Want to be back again.

6/10 Satisfaisant

Thomas

Les points forts : Propreté
Les points faibles : Personnel et service