Piscine extérieure (ouverte en saison), chaises longues
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Avis sur Chipeta Lodge

3.5 out of 5
Chipeta Lodge
304 S. Lena St, Ridgway, CO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 200 avis sur 376." "
Note des voyageurs de 8 (Bien), d’après 87 avis sur 376." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 376." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 376." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 376." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The welcome by staff was top quality and their willingness to answer questions throughout was also great.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lawrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Chipeta Lodge le 13 mai 2024
Thank you for staying hope to see you again!

6/10 Satisfaisant

McKayla

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We really enjoyed the property and had an amazing time celebrating our anniversary here. Wish the staff had better attitudes and were friendlier to the guests, felt like an inconvenience when needing their attention. I was not pleased to see they charged me multiple times over the month of April due to incorrect billing without any notice and didn’t seem to care when I called to get an explanation of why they charged me again 3 weeks after my stay. It was really unfortunate and not sure I will be staying again.
Séjour de 1 nuit en avril 2024
Réponse de Bryon - GM le 28 avr. 2024
McKayla, I sincerely apologize for the miscommunication regarding the second charge on your account. I have confirmed that it was due to being undercharged at the time the reservation was made, and our staff should have corrected and communicated this at the time of check-in. I apologize that this did not happen. I am happy to hear that you otherwise enjoyed your stay, and hope to see you again soon!

8/10 Bien

Bob

Voyage en couple
Les points forts : Propreté
Nice property under construction
Séjour de 2 nuits en mars 2024
Réponse de Bryon - GM le 29 mars 2024
Thank you, please come and see us again!

10/10 Excellent

William, Newburyport

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We needed an extra bed for our son and the property manager went out of his way to accommodate us. He was professional and courteous in every way and introduced us to the staff in case we needed additional service. The property is getting additional investment to update the furnishings and external features which will make the facility even more inviting. Ridgway is a great little town with some great food options. We were especially taken with a little place called the 66 Eatery.
Séjour de 3 nuits en février 2024
Réponse de Bryon - GM le 29 mars 2024
Thank you for the kind words, hope to host your family again soon!

8/10 Bien

Heather

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not a resort
Loved the room and the hottub on the private balcony. I did not care for all the construction and remodeling of the whole property. I understand charging a resort fee when you have resort amenities. But, i did not appreciate paying a resort fee when the spa is closed for remodeling. The restaurant is on limited hours with limited menu. I feel like they shouldnt be charging a resort fee until they have everything opened.
Séjour de 2 nuits en février 2024
Réponse de Bryon - GM le 29 mars 2024
Sorry to hear about your expereince, please reach out to me directly if there is anything you wish to add. I will certainly share with the team to assist with training and communication as we get through these renovations as quickly and seamlessly as possible.

8/10 Bien

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Bryon - GM le 29 mars 2024
Thank you!

2/10 Horrible

Nicole

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Bryon - GM le 2 avr. 2024
I am so sorry to hear about the issues you had during your stay. As of last week, we are under new management and will be focused on better service standards. We do hope that you will give us another opportunity to make a better impression.

4/10 Médiocre

Jimmy

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The bed seemed to be outdated and a lot of outside noise like doors banging a lot.
Séjour de 1 nuit en février 2024
Réponse de Bryon - GM le 29 mars 2024
Thank you for the feedback, and sorry to hear about the experience. We are working to control the renovation noise and the good news is that we have updated all the mattresses in our guest rooms.

6/10 Satisfaisant

Ken

Les points forts : Propreté et confort de la chambre
Let down for the money
Not sure why we had to pay full price since the big pool wasn't open. that was a bit deceiving and not mentioned on the website. Also our room was advertised to be on a higher floor, but we were on the bottom and our view was a couple of storage containers and a dumpster. For the price we paid for that room I would've expected much more.
Séjour de 2 nuits en février 2024
Réponse de Bryon - GM le 2 avr. 2024
I am so sorry to hear about the issues you had during your stay. As of last week, we are under new management and will be focused on better service standards. We do hope that you will give us another opportunity to make a better impression.

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay. Staff were awesome. Great spot to check out Telluride and the smaller Ski Towns 🎿
Séjour de 2 nuits en février 2024
Réponse de Bryon - GM le 29 mars 2024
Thank you Matthew, come back next time you are in the area!

6/10 Satisfaisant

Doug

Needs updating

4/10 Médiocre

Karol

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The Rooms are extremely clean and dining was wonderful, but no where was it listed that there would be construction due to new ownership. Hot tub off balcony did not work, continental breakfast was very simple. And the phone number listed did not work, and made it hard to contact the lodge. We were supposed to be comped one nights stay due to all the unknowns, but no one ever got back to us after several attempts of reaching out after finally getting a contact number.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Jassica

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Eric D, Broomfield

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Cody

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay! The room was spacious, we have an 18 and 19 year old that slept in one room and then our 4 year old stayed in our room. We had fun calling the cat, Sargent Pepper up to say hi! The hot tub was really big and never crowded. We enjoyed playing games with our family in the reception area. They had a fireplace and games to choose from, it was lovely! We liked that quiet time started at 9, the restaurant was above our room, so we appreciated that they closed about that time too, so we didn’t hear the chairs and noise into the night. Overall I recommend for families!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at Chipeta
Excellent stay at the Chipeta Lodge. Room 420 was absolutely wonderful. Loved the rustic feel of the room and the living room and kitchenette was a nice to have.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, équipements
Loved it especially having a private hot tub and fireplace! Great place for a romantic getaway
Réponse de Bryon - GM le 29 mars 2024
Great! Come back and see us again soon!

8/10 Bien

Bobbi

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Bryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the room, comes with everything you need and a nice hotub, just a little pricey but it makes sense aswell
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lauren

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice comfortable rooms and amenities
Séjour de 1 nuit en décembre 2023

8/10 Bien

Roddy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Arlana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful rooms!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

tara

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté et équipements
Love the rooms, and hot tub
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Great place in Ridgway!
A great place with lots of character. They are making some nice improvements and renovations and we could tell a big difference from our previous stay. More options for breakfast would be appreciated but not a deal breaker.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Asami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really liked the property and the room was great. The Clay’s were full of information about the area re shops and restaurants.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

art

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Dewey

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Deborah, Littleton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Close to family in Ridgway
Séjour de 4 nuits en octobre 2023

6/10 Satisfaisant

Diane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Did not like the fact that there was no one at the check in or check out desk. No one to answer questions.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Patrick

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Karthikeyan

Séjour de 1 nuit en octobre 2023

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent and very thorough.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jerrod

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff great food and entertainment can't wait to go back!!!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ellen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Wes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We got “upgraded” to a better room randomly, and it barely had any hot water, tub had drainage issues and shower head would not turn off. Hot tub on patio didn’t work but that wasn’t a necessity. The set up was very nice however. Beautiful room. Just inconvenient.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Olga

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Amber

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Lindsay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at Chipeta Lodge this fall! We especially enjoyed the cozy yet spacious feel of our room and the beautiful pool and hot tub area. The staff members we spoke to were very kind and accommodating and were even able to help us check in early (an extra bonus after a cold and rainy night of camping before we arrived)! One downside of our stay was that a couple of the appliances in our room seemed outdated or broken. We couldn’t seem to get our dishwasher to do a decent job of cleaning dishes, and the remote for the gas fireplace was missing, but we were offered the option to switch to another room. Since we were just there for one night, this wasn’t too big of an issue. Overall, we loved our experience and would stay there again!
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Alex

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Look somewhere else if you value comfort
Jade at front desk was absolutely amazing. So accommodating and a delight to interact with :) The room was garbage. Nowhere near the $380 we paid for it. Bugs everywhere, bathroom window latch was broken so we couldn’t close it. The room was so far from being ADA friendly for my family member she couldn’t even take a shower due to the design. We were confirmed for a room a hot tub but apparently renovations meant that wasn’t true. No extra blankets, fireplace was broken (had sticker indicating it was out of order). I wouldn’t come near this place for the price until they finish renovating. Period.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Greg

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Stay away picture misleading
Terrible don’t stay. Not what picture are posted they from 20 years ago. Couldn’t turn heat down shower didn’t Work no tv channels fireplace doesn’t work had to sleep with windows open. Ceiling fan so full of dust turned off right away. First negative post I have ever made take it to heart. PS this sure did not score me any points on our Anniversary. 350 but I will stay anywhere but here
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Mary

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Lori

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Terrible. My room wouldn’t get below 75 degrees even though it’s 65 outside. Had to leave windows and door open to try to cool it down. When I complained to front desk, she gave me a bucket of ice and said I can access the pool to cool down. Restaurant is closed for renovations which I was not aware of. I was double charged. I complained, no refund. When checking out, no one was at the front desk. I found 2 employees who were also unable to find anyone to help. One of them texted the GM with no response. When I try calling the main hotel number I get a recording saying to contact via text. I sent a text, sent emails to the main hotel email and GM, no response. Found a number to the restaurant, that manager took my info, no response. Hotel owes me over $1000.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Lori

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible. My room wouldn’t get below 75 degrees even though it’s 65 outside. Had to leave windows and door open to try to cool it down. When I complained to front desk, she gave me a bucket of ice and said I can access the pool to cool down. Restaurant is closed for renovations which I was not aware of. I was double charged. I complained, no refund. When checking out, no one was at the front desk. I found 2 employees who were also unable to find anyone to help. One of them texted the GM with no response. When I try calling the main hotel number I get a recording saying to contact via text. I sent a text, sent emails to the main hotel email and GM, no response. Found a number to the restaurant, that manager took my info, no response. Hotel owes me over $1000. This is unacceptable.

2/10 Horrible

Bonnie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
False advertisement, the room was nothing like it showed in the pictures they put us in a handicap room. Nothing worked in the room the fireplace didn’t work, the air conditioner, which came out of the wall a wall unit which was ghetto head sound like it had a bird noise it all night. You can hear the people upstairs like they were right in the room with us. it really was a bummer we thought we were gonna have a nice place to stay and then they charge my card $319 for incidentals which we spent nothing there and really messed my account up. I’m not happy at all.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ricardo

Séjour de 1 nuit en juillet 2023