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Avis sur Sh Hotel

3 out of 5
Sh Hotel
Khuzam Road, Ras Al Khaimah

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 6 avis sur 25." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 25." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 25." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 25." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 25." "

6,0/10

Propreté

5,6/10

Personnel et service

6,0/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

3,8/10

Écoresponsabilité

Avis

2/10 Horrible

Abdelmoumen

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Omar

Séjour de 4 nuits en septembre 2023

10/10 Excellent

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Dr Husein

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

hamdan

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Sashi

Voyage en famille
Nothing
Séjour de 1 nuit en février 2023

4/10 Médiocre

KHALED

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Sameh

Séjour de 2 nuits en novembre 2022

4/10 Médiocre

Omar

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst staff worst experience.
No rooms were available or ready upon check-in. Waited 5 hours outside hotel parking with direct sun light. Poor management. After 5 hours wait still they say we don't have any room ready yet. Had to go elsewhere to find the room. Just waisted my time and booking. Worst ever experience.
Séjour de 2 nuits en novembre 2021

2/10 Horrible

Samy

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Jozif

Séjour de 1 nuit en juillet 2021

4/10 Médiocre

Jularampa

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad rec
receptionist During the daytime very bad , check in also to much late check out also waiting to long times . I very upset and no more to come back this hotel again
Séjour de 2 nuits en juin 2021
Réponse de Leo le 14 juin 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Too bad!!
Staff held us up at reception during check-out for good 15min to inspect the room. Wish they spent that time to listen to our problems during the stay when we complained about a choked overflowing WC. They gave the room next to the Exec suite which was vacated by some guest little while ago and was not cleaned. Seriously how can they do that during these Covid times.
Séjour de 1 nuit en février 2021
Réponse de Mira le 21 févr. 2021
We are sorry to hear about your experience, Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback with our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Mira!

8/10 Bien

Veronika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 night
An Ok hotel if you need to stay somewhere for the night. There was a party close by (or in the hotel) so we didn't get to sleep much but the hotel is quite clean. Basic and nothing special
Séjour de 1 nuit en décembre 2020
Réponse de Leo le 5 déc. 2020
Thanks for sharing your valuable feedback, Veronika! We will surely work on this to enhance your experience in the future. Regards, Alex

6/10 Satisfaisant

Raman

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2020
Réponse de Peter le 8 nov. 2020
Hi, Raman. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Peter

4/10 Médiocre

Bret

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
This is NOT your typical hotel...
We were literally scared when we pulled onto the gravel road that lead to this hotel. The pictures posted on hotels.com can be very misleading. This is more of a 1 or 2 star hotel based on outside appearance. However, the inside of the hotel is not as bad, a little dirty, but tolerable. The room was actually fairly nice, but there is no room service each day. If you want new/clean towels, or if you run out of toilet paper, you need to ask for them. It appeared that the rooms might have been recently remodeled. However, the hall way carpet outside of the room was horribly dirty, needed vacuumed badly and outside of the room smelled of cigarette smoke. I took some pictures of the surrounding area so that future customers can get a honest and fair assessment of what the place looks like and I will attach them to this review. In the end, I wish we had paid more for a much nicer place. I paid about $102 (US) or 376 (AED) for two nights and we could have gotten a MUCH nicer place in town for just a little higher cost. Having said that, the stay was tolerable and the employees did what they could to make the stay better. My biggest complaint was there hotels.com falsely advertising that rooms can accommodate three sleepers and ALL of their rooms only have full size bed to accommodate two. They rolled in a folding bed for our third sleeper, which worked for us, but it felt frustrating after paying for a king and a twin, to get a full and a roll-away bed.
Séjour de 2 nuits en septembre 2020
Réponse de Ammy le 12 sept. 2020
Hi, Bret! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Sara le 22 août 2020
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Sara!

8/10 Bien

KHALED AHMAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2020
Réponse de Sabrina le 27 mars 2020
We are glad to see that you have rated us positively, Khaled! Do give us more chances to enhance your experience with us. Regards, Sabrina!

10/10 Excellent

El Nasif

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Elena le 6 févr. 2020
Thank you so much for the wonderful rating. We hope to host you again soon. Have a nice day ahead :) Regards, Elena!

10/10 Excellent

Hassan

Séjour de 1 nuit en novembre 2019

10/10 Excellent

Farhan Mustafa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place.
Very nice and comfortable hotel to stay in. Excellent service was provided.
Séjour de 3 nuits en octobre 2018

2/10 Horrible

David, uae

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ocerbooked
I never stayed here. Tired from a five hour drive I arrived to stand in the lobby with several others and we were told the hotel was overbooked and we did not have rooms.
Séjour de 1 nuit en février 2018

4/10 Médiocre

Abdullah Faisl

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق لاباس به
Séjour de 1 nuit en décembre 2017