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Avis sur Residence Inn Raleigh-Durham Airport/Brier Creek

3.5 out of 5
Residence Inn Raleigh-Durham Airport/Brier Creek
10600 Little Brier Creek Lane, Raleigh, NC

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 337 avis sur 449." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 449." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 449." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 449." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 449." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Mahliesia S

Voyage en famille
Les points forts : Équipements
Staff are very warm and welcoming. Shot out to Joy that works during breakfast, the nicest woman ever!
Séjour de 2 nuits en mai 2024
Réponse de Residence Inn Brier Creek le 14 mai 2024
Thank you for staying with us, and most thankful for taking the time to recognize one of our staff members Joy. She is a delight to work with and always a welcoming smile each and every day! We look forward to welcoming you back again soon!

10/10 Excellent

Patty

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convent for the Hockey arena. Breakfast included
Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Brier Creek le 5 mai 2024
Glad you enjoyed your visit to Raleigh. See you “next round”

10/10 Excellent

Stephen

Séjour de 1 nuit en avril 2024
Réponse de Residence Inn Brier Creek le 11 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was nice
Séjour de 4 nuits en avril 2024
Réponse de Residence Inn Brier Creek le 17 avr. 2024
Thank you for staying with us. Although we fell short of your expectations we hope to deliver 5 star service on your next visit.

8/10 Bien

Airatren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The environment
Séjour de 2 nuits en avril 2024
Réponse de Residence Inn RDU Brier Creek le 15 avr. 2024
We appreciate your business and thank you for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your stay.

10/10 Excellent

Salman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Brier Creek le 31 mars 2024
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Jonathan

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Brier Creek le 31 mars 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Horrible

Kimberley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Residence Inn RDU Brier Creek le 29 févr. 2024
We appreciate your business and feedback. I am sorry to hear that your experience was not as expected. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Andrés

Voyage en famille avec de jeunes enfants
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Bueno
Séjour de 1 nuit en février 2024
Réponse de Residence Inn RDU Brier Creek le 29 févr. 2024
We appreciate your business and thank you for your feedback. Hope to see you again soon!

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was great. Room was comfy. Breakfast was good.
Séjour de 2 nuits en février 2024
Réponse de B. Schwed le 12 févr. 2024
We appreciate you staying with us and providing feedback on your experience. We look forward to seeing you again next time in the area.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cousin's weekend.
We had a wonderful weekend at this hotel. The location was perfect and minutes from all of the places we were going. We will definitely be returning for stays in the future.
Séjour de 2 nuits en décembre 2023
Réponse de Residence Inn Brier Creek le 18 déc. 2023
Thank you for staying with us. We are glad you and your cousins had an enjoyable weekend and look forward to your next visit. Happy holidays from all of us!

10/10 Excellent

Tammy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service and wonderful area.
Séjour de 2 nuits en octobre 2023
Réponse de Residence Inn Brier Creek le 23 oct. 2023
Thank you for staying. We appreciate your business and feedback on your stay. We look forward to your next visit to Raleigh.

10/10 Excellent

Lois

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We found all of the employees to be very friendly and conscientious. The hostess at the breakfast was extremely helpful and nice.
Séjour de 2 nuits en octobre 2023
Réponse de Residence Inn Brier Creek le 17 oct. 2023
Thank you for staying with us and providing feedback on your visit. We appreciate the opportunity to serve you and look forward to seeing you again in the future.

10/10 Excellent

Shonte

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location Great hotel
Séjour de 1 nuit en octobre 2023
Réponse de Residence Inn Brier Creek le 9 oct. 2023
Thank you for your feedback and business while staying with us. We hope to see you again soon.

8/10 Bien

jamie

Séjour de 4 nuits en septembre 2023
Réponse de Residence Inn Brier Creek le 23 oct. 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Residence Inn Brier Creek le 3 sept. 2023
We appreciate your feedback and business with us. We hope to see you again soon!

10/10 Excellent

Amudhan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good Place to stay with family for few days
Séjour de 14 nuits en juillet 2023
Réponse de Residence Inn Brier Creek le 22 août 2023
We appreciate you staying with us, we are glad you enjoyed your time here with your family. Hope to see you again soon.

10/10 Excellent

Amy

Séjour de 5 nuits en août 2023
Réponse de Residence Inn Brier Creek le 22 août 2023
Thank you for sharing your experience on your visit. We appreciate your business and look forward to your return.

10/10 Excellent

Renee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Residence Inn Brier Creek le 24 juil. 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
This hotel was excellent. The staff friendly, the room clean, the common areas tidy and welcoming. The breakfast each morning was delicious. There was a good selection and the whole area was well kept. Would definitely recommend this hotel.
Séjour de 5 nuits en juin 2023
Réponse de Residence Inn Brier Creek le 24 juil. 2023
We appreciate your feedback and your business. Thank you for staying with us and we look forward to seeing you again soon.

10/10 Excellent

valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The check in process was easy. I was impressed by the staff and cleanliness of room. Enjoyable stay.
Séjour de 1 nuit en juin 2023
Réponse de Residence Inn Brier Creek le 24 juil. 2023
We appreciate you staying with us. Thank you for your feedback.

2/10 Horrible

Angela

Séjour de 2 nuits en juin 2023
Réponse de Residence Inn Brier Creek le 15 juin 2023
Thank you for your feedback. We have worked to resolve your concerns and look forward to having you back next time in Raleigh.

2/10 Horrible

Leonard

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Residence Inn Brier Creek le 15 juin 2023
Thank you for providing your feedback. I’m sorry that we didn’t exceed your expectations while visiting. We have followed up to address your concerns and look forward to providing you with a better experience next time you visit.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Star
The Breakfast was awful food was not cooked it was so disappointing. I especially booked because my Breakfast was included. My room and stay was great
Séjour de 2 nuits en juin 2023
Réponse de Residence Inn Brier Creek le 6 juin 2023
Thank you for reviewing our hotel. I’m sorry to hear that you were unable to enjoy the breakfast in the morning. I will make sure we review your concerns with our food and beverage team to make sure any issues that may arise are corrected.

10/10 Excellent

Chiquita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property overall good! There is a lady that seems as though she does everything in the morning. Very overwhelmed. If anything, I’d say get her some assistance. But good experience and stay. Nice, friendly staff.
Séjour de 2 nuits en mai 2023
Réponse de Residence Inn Brier Creek le 23 mai 2023
We appreciate your business and value your feedback during your stay. We look forward to your next visit to Raleigh

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Residence for both Business and Holidays
Really enjoyed our stay thanks to friendly staff and cleanliness of the facilities.
Séjour de 8 nuits en mai 2023
Réponse de Residence Inn Brier Creek le 22 mai 2023
We appreciate your business and your feedback. Thank you for staying with us. We look forward to seeing you again soon.

6/10 Satisfaisant

David

Les points forts : Propreté et personnel et service
For $300 all in this hotel it should have been way more comfortable and less road noise. It’s an average place at best. And breakfast doesn’t start until 7 so if you have an early flight forget it.
Séjour de 1 nuit en mai 2023
Réponse de Residence Inn Brier Creek le 22 mai 2023
We appreciate your feedback and will review your concerns with our team to see what adjustments we can make going forward. Regarding breakfast times our standards are set forth by the Marriott team but will bring your review to their attention.

10/10 Excellent

Jaewook

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Residence Inn Brier Creek le 22 mai 2023
We appreciate your feedback and look forward to seeing you again soon.

6/10 Satisfaisant

Kris

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Overall it was just ok, we needed a room that slept 5 so we needed the pull out sofa it was broken and couldn’t be repaired. Cabinet were broken, wall paper in bathroom kind of a mess. Arrived Late Thursday checked out Tuesday so we missed housekeeping because it was only Friday and Wed due to Covid they said. ran out of toilet paper, had to call for towels multiple times and trash pick up. I didn’t care for that
Séjour de 5 nuits en mai 2023
Réponse de Residence Inn Brier Creek le 10 mai 2023
Thank you for your feedback. I’ll review your reservation and our practices within the hotel to see if any additional adjustments can be made to better accommodate our guests. Hope to see you again so we can deliver on that 5 star performance

10/10 Excellent

Karina Garcia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the vibe in the room it was clean it feels like home 😊
Séjour de 1 nuit en mai 2023
Réponse de Residence Inn Brier Creek le 9 mai 2023
Thank you for staying with us. We appreciate your feedback and glad you enjoyed the experience while staying with us. We hope to see you again when your travels bring you back to Raleigh

8/10 Bien

Jasmine

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Residence Inn Brier Creek le 10 mai 2023
We appreciate your feedback and your business. Look forward to seeing you again soon!

10/10 Excellent

Keyana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was nice and clean .
Séjour de 1 nuit en avril 2023
Réponse de Residence Inn Brier Creek le 5 mai 2023
We appreciate your feedback and business while staying at the Residence Inn. We look forward to being there for you next time in Raleigh See you again soon!

10/10 Excellent

Sherronda K

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Residence Inn Brier Creek le 3 mai 2023
Thank you for your recent visit to the Residence Inn Brier Creek. We appreciate your business and your feedback on your stay. I look forward to meeting you next time in Raleigh!

10/10 Excellent

Derek

Séjour de 1 nuit en avril 2023
Réponse de Residence Inn Brier Creek le 3 juin 2023
Thank you for your feedback. We appreciate your business.

10/10 Excellent

Lamara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness
Séjour de 1 nuit en avril 2023
Réponse de Residence Inn Brier Creek le 23 avr. 2023
Thank you for providing feedback on your visit. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Frederick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2023
Réponse de Residence Inn Brier Creek le 12 avr. 2023
Thank you for staying with us and providing feedback on your visit. We appreciate your business. See you again soon!

10/10 Excellent

diane

Voyage en famille
Les points forts : Propreté
My family and I were pleased. Our room was great. We were able to bring groceries and cook during our 3 day stay. Super weird, the shower curtain was up so high water came out during each shower. Huge mess. Makes no sense.
Séjour de 2 nuits en avril 2023
Réponse de Residence Inn Brier Creek le 6 avr. 2023
Thank you for staying with us. We appreciate your business and your feedback. Glad you enjoyed your stay and the amenities we have to offer. I’ll make sure we also address your concern regarding the shower. Hope to see you again soon!

6/10 Satisfaisant

Derrick

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
There was a bit of noise from the occupents and other occupents outside smoking Marijuana.
Séjour de 2 nuits en mars 2023
Réponse de Residence Inn Brier Creek le 21 mars 2023
Thank you for staying with us and we appreciate your business. I apologize that disruptions from other guests prohibited you from enjoying your stay. Please know we have a zero tolerance for smoking of any kind within our hotel and when notified we handle swiftly and appropriately as to not disturb our other guests experience . We look forward to welcoming you back so that you may enjoy a better experience while with us.

10/10 Excellent

Louis

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was clean and the staff was very friendly, helpful and professional
Séjour de 1 nuit en mars 2023
Réponse de Residence Inn Brier Creek le 9 mars 2023
Thank you for staying with us at the Residence Inn Brier Creek. We appreciate your business and value your feedback and will be sure to share with our team at our weekly meeting. See you again soon!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
My stay was great. The only complaint I have is that the remote was visibly dirty. It was as if it had not been wiped down. Quite nasty. Room 268
Séjour de 2 nuits en février 2023
Réponse de Residence Inn Brier Creek le 20 févr. 2023
We appreciate your business and feedback. I’ve addressed your concerns with our housekeeping team in order to review and take care of any concerns. We look forward to seeing you again soon.

8/10 Bien

Derrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have no complaints it was a great hotel. I will stay again in the future.
Séjour de 1 nuit en février 2023
Réponse de Residence Inn Brier Creek le 19 févr. 2023
We appreciate your feedback and thank you for staying with us. See you again soon!

10/10 Excellent

Abigail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cannot beat the value for your money. Pleasant check-in, meticulously clean room, all amenities functional, comfortable bed, pool and breakfast available. Highly recommend!
Séjour de 1 nuit en février 2023
Réponse de Residence Inn Brier Creek le 19 févr. 2023
Thank you for taking the time to review our hotel. We appreciate you and thank you for staying with us. We look forward to your return visit to Raleigh.

6/10 Satisfaisant

Rosalie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements

10/10 Excellent

Eva

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything good
Réponse de Residence Inn Brier Creek le 31 déc. 2022
Thank you for your feedback on your stay. We appreciate your business. Happy New Year.

2/10 Horrible

Samantha

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Courtyard RDU le 25 déc. 2022
Thank you for providing feedback from your past stay with us. I apologize we did not meet your needs while in town. We have reviewed your feedback with our leadership team in hopes of improving the experience for all our guest and you next time you visit.

6/10 Satisfaisant

Lewis

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The room was a little underwhelming for what I was expecting. It was a lot smaller in than in the pictures on the web. You could tell that the room was a little worn down I guess with scuffs everywhere, a pull out couch that was basically unusable meaning sleep on the floor or just couch in general would have been more comfortable than the bed part. That was the main reason we booked this room in the particular and basically was pointless.
Réponse de Residence Inn Brier Creek le 19 déc. 2022
Thank you for sharing your experience with us. I’m sorry we didn’t deliver on the service you expected. We will share your feedback with our staff in order to review and adjust our service we provide our guests. We hope to have the ability to welcome you back again and show you a better experience.

2/10 Horrible

Francesca

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et équipements
The absolute worst hotel I’ve stayed at. The bed was hard as a rock, the sheets had a stain on it, there were no bedding for the pull out bed, the remote to the TV was missing. No toiletries, open bar of soap in the bathroom. Very disappointed
Séjour de 1 nuit en décembre 2022
Réponse de Residence Inn Brier Creek le 18 déc. 2022
Thank you for taking the time to provide feedback regarding your stay with us. This surely isn’t the level of service we provide. We will review your reservation dates and address your concerns appropriately with the team. We hope to have an opportunity in the future to provide you with the service we know is expected when staying with us.

10/10 Excellent

nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Mary

Voyage en groupe
Les points forts : Propreté
No linens for pull out. Ran out of coffee at breakfast area.
Séjour de 1 nuit en novembre 2022
Réponse de Residence Inn Brier Creek le 20 nov. 2022
Thank you for your feedback regarding your stay. We have reviewed and addressed your concerns with the appropriate team members and assure you this has since been corrected. We look forward to your return.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Residence Inn RDU Brier Creek le 13 nov. 2022
Thank you for staying with us while in town. We appreciate your business and we look forward to seeing you again soon.