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Avis sur Scenic Suites Queenstown

4 out of 5
Scenic Suites Queenstown
27 Stanley Street, Queenstown

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 487 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 374 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 1000." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020

8/10 Bien

DIDIER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Very goog, well located. Nice staff, but had to change room because of some windows not closing well.
Séjour de 3 nuits en août 2019
Réponse de Sunil Siraboina Hotel Manager le 15 sept. 2019
Good Afternoon DIDIER, Thank you for taking the time to review Scenic Suites online, We sincerely hope to see you in amazing Queenstown sometime soon. Kind Regards, Sunil Siraboina Hotel Manager

8/10 Bien

Chris, France 95

Voyage en couple
Les points forts : Propreté et personnel et service
Room was very spacious and comfortable. Layout of the hotel was a bit harsh in terms of navigation with our two big luggages. The laundry room was competely unusable. (Lights out, dirt and seemingly old furnitures which is a shame given the free laundry powder that's given to you when checking in). Staff was perfect.
Séjour de 1 nuit en avril 2019
Réponse de Sunil Siraboina Hotel Manager le 26 mai 2019
Good Afternoon Chris, Thank you for taking time to give 4 star rating for Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

8/10 Bien

Frederic

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
PAS MAL !
séjour reposant dans une ville active mais confusion sur les horaires de petit-déjeuner et horaires de chek-in et check-out contraints
Séjour de 1 nuit en janvier 2019
Réponse de Sunil Siraboina Hotel Manager le 27 janv. 2019
Good Afternoon Frederic, Thank you for taking time to do a star rating for Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

6/10 Satisfaisant

marc

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Accès trop compliqué aux chambres.
Séjour de 1 nuit en janvier 2018
Réponse de RamonJ le 17 janv. 2018
Thank you for rating and reviewing Scenic Suites Queenstown online. We appreciate your feedback and hope to see you again very soon, Kind regards, Ramon James - Hotel Manager

8/10 Bien

Voyageur, suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxueux et propre
Les plus : cuisine équipée complètement, grands espaces, propre. Les moins : proche d'une grande route bruillante, un peu excentré.

8/10 Bien

S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Kendall

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have a dozen parking spots and hundreds of rooms. Room I paid for was a king but it was two twin beds pushed together making it not comfortable to sleep in the middle with spouse.
Séjour de 1 nuit en mai 2024
Réponse de Amanda H le 8 mai 2024
Good Afternoon,Thank you so much for choosing to stay with us. We do apologise for our limited number of on site parking spaces, we do understand the frustration this can cause. We are so sorry to hear you did not like your bed and have passed this feedback on to housekeeping.

10/10 Excellent

Beverley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en avril 2024
Réponse de Amanda H le 8 mai 2024
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you had a great stay with us and look forward to seeing you again!Kind Regards

10/10 Excellent

Barrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location for our use was ideal. View was very nice. Apartment was very spacious and well equipped.
Séjour de 2 nuits en mars 2024
Réponse de Amanda H le 3 avr. 2024
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you njoyed our location and you enjoyed the apartments! We look forward to seeing you again!

6/10 Satisfaisant

Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Check in was poor. Room was not ready and I had even through it was after the check in time. Poor communication also as I was asked to take a seat in another area and they would update me in a few mins. 20mins later I was still waiting and had to follow up. Room was nice but there was a lot of noise which made the stay less than ideal.
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 3 avr. 2024
Good Afternoon,Thanky ou so much for taking the time to leave us a review! We are so sorry for the delay of having your room ready and for making you wait! We have passed this on to our management! We do look forward to seeing you again to show you our improvements!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 26 mars 2024
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you found us a great place to stay and we look forward to welcoming you back!

8/10 Bien

Sandra

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 26 mars 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is greatly appreciated.

10/10 Excellent

mary ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 26 mars 2024
Good Afternoon,Thank you so much for taking the time to leave us a review!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Amanda H le 26 mars 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is appreciated!

8/10 Bien

jisuk

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
언덕 위에있어요. 시설 자체는 좋아요
Séjour de 3 nuits en janvier 2024
Réponse de Amanda H le 22 févr. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do thank you for the feedback and look forward to seeing you again!Kind Regards

4/10 Médiocre

Tracy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our room was not ready We arrived at 1.45pm a little early. Got our key at 2.45pm. Staff were pleasant but offered nothing I asked that our check out be pushed back the next morning. Gave me an extra half an hour. We had a unit It was great. The entryway had 2 room doors off it, not a great first impression needed a clean.
Séjour de 1 nuit en février 2024
Réponse de Amanda H le 3 févr. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do thank you for the feedback and we do look forward to welcoming you back to show you our improvements!Kind Regards

6/10 Satisfaisant

Shahid

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Property is newer room are large enough , has a nice balcony but I had a street view which was of no use . Check in was quick but took 2 hours to find the parking, manager was not concerned. His attitude was parking is first come basis and suggested to go down hill about two block to find. Hotel lay out is extremely confusing and not a senior friendly hotel at all . Area was very nice and in the heart of night district and there are much more better properties available Bathroom shower was bro
Séjour de 2 nuits en janvier 2024
Réponse de Amanda H le 28 janv. 2024
Good Morning,Thank you so much for taking the time to leave us a review! We do Appreciate the feedback and look forward to welcoming you back to show you our improvements!Kind Regards

8/10 Bien

Abby

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This spot was just outside of the main downtown and served us well for one night. Our room was nicely laid out. There were a few stray hairs in our bathroom but otherwise very clean. Only downside was the on-site breakfast was steep at $30NZD per person which felt a tad high considering the price did not include barista coffee or freshly prepped items like eggs, pancakes or waffles. It was fine, just overpriced.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda H le 28 janv. 2024
Good Morning,Thank you so much for taking the time to leave us a review! Thank you for the feedback regarding breakfast and the stray hairs! This has been passed on and we look forward to welcoming you back to shoe you our improvements!Kind Regards

10/10 Excellent

Sam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to city center and restaurants
Séjour de 3 nuits en janvier 2024
Réponse de Amanda H le 28 janv. 2024
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the hotels location and we look forward to seeing you again!Kind Regards

10/10 Excellent

Richard, Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well appointed. Nice view from lakeside units.
Séjour de 2 nuits en janvier 2024
Réponse de Amanda H le 28 janv. 2024
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the view from you room and we look forward to welcoming you back!Kind Regards

8/10 Bien

Candice

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Spacious rooms at affordable price. Perfect for family. However the mattress has seen better days or maybe it’s time to change to a firmer mattress and pillows. Sags and triggered my backache slightly again. Other than that this is a nice hotel.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda H le 23 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate the feedback for the beds and this has been passed on. We look forward to seeing you again!Kind Regards

10/10 Excellent

Wayne, New Plymouth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Amanda H le 23 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is greatly appreciated.Kind Regards

10/10 Excellent

Corey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place clean and tidyv
Séjour de 1 nuit en janvier 2024
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you found us a great place! We look forward to welcoming you back!

6/10 Satisfaisant

sonal

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
lovely property, very convenient.
Séjour de 2 nuits en janvier 2024
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the property.We look forward to seeing you again!

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you for taking the time to leave us a review! We greatly appreciate it!Kind Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bring earplugs, you'll need them for road/people noise if in room close to road
Séjour de 2 nuits en janvier 2024
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate the feedback and we look forward to welcoming you back!Kind Regards

8/10 Bien

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We really liked the location of this hotel, walking distance to the town of Queenstown. A great kitchen in the room but could do with a frying pan we were wanting to cook up some fresh salmon but couldnt. The parking was a nightmare for us there wasnt enough parks in the carpark so we were forced to park in the wheel chair parking or else we might have got a ticket on the road. Our last night we got blocked in by a bus and had to leave really early for the airport so a little bit stressful sorting that out. Hot water was cold early in the motel for our showers and the double bed was actually 2 singles they put together and chucked a duvet over the top so was uncomfortable. It was clean and tidy i liked that there was a washing machine and drier which was very handy for us.
Séjour de 5 nuits en janvier 2024
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do thank you for the feedback and it has been passed on! We do look forward to welcoming you back!Kind Regards

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
These suites are exceptional, though not exactly quiet, being where they are.
Séjour de 1 nuit en décembre 2023
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you found the suites exceptional and thank you for the feedback regarding noise. We look forward to seeing you again!Kind Regards

8/10 Bien

Amelia

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 4 nuits en décembre 2023
Réponse de Amanda H le 10 janv. 2024
Good Evening,Thank you so much for taking the time to leave us a review. It is greatly appreciated.

10/10 Excellent

Lyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place has everything a traveller could want. Rooms were clean and spacious. They offered all the amenities you need, comfy beds, hand held shower, free bath supplies. The staff was so friendly and helpful. This was our best place to stay in Queenstown. Highly recommend this place.
Séjour de 2 nuits en décembre 2023
Réponse de Amanda H le 22 déc. 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you had an enjoyable stay with us and we look forward to welcoming you back!

8/10 Bien

Widiawati

Séjour de 1 nuit en décembre 2023
Réponse de Amanda H le 17 janv. 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate it!Kind Regards

10/10 Excellent

James Steyaert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice big clean condo. Very close to everything. Did have a big hill but liked exercise.
Séjour de 4 nuits en décembre 2023
Réponse de Amanda H le 14 déc. 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the apartments and the closeness to town. We look forward to welcoming you back!

10/10 Excellent

Jhenica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Amanda H le 14 déc. 2023
Good Morning,Thank you so much for taking the time to leave us a review! It is greatly appreciated. We look forward to seeing you again.

10/10 Excellent

Theresa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room, good restaurant on property, walkable to shops, dining, etc.
Séjour de 1 nuit en décembre 2023
Réponse de Amanda H le 14 déc. 2023
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your room and the restaurant. We look forward to welcoming you back!

10/10 Excellent

Tracey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, super clean & tidy. Good restaurant, enjoyed our dining experience, yummy food. Lovely friendly staff, had exceptional service from Sai, Crystal & lovely Scottish Bar Maid (forgot to get her name), who made me a delicious cocktail. Highly recommend
Séjour de 3 nuits en novembre 2023
Réponse de Amanda H le 14 déc. 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you received such excellent service, we shall definitely pass the appreciation on to the staff. We look forward to welcoming you back!

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great two bedroom suite with plenty of room. Even though we didn’t select a lake view room it was still a great view. Nice staff.
Séjour de 1 nuit en décembre 2023
Réponse de Amanda H le 14 déc. 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your rooms and their views! We look forward to welcoming you back!

8/10 Bien

Peishih

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is very comfortable and walkable to all the main attractions. Parking is also available. The minor thing is that some of amenities are getting old and can be replaced or updated. Overall, quite satisfied with my stay.
Séjour de 2 nuits en novembre 2023
Réponse de Amanda H le 23 nov. 2023
Good Morning,Thank you for taking the time to leave us a review! We are so pleased you had an enjoyable stay and we do thank you for the feedback!

8/10 Bien

Yvonne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scenic suites is a very comfortable place to stay which we have enjoyed on many occasions and never lets us down .Staff are also very friendly and most helpful .The unfortunate things that let Queenstown down are out of the hotels control unfortunately such as the amount of continuing roadworks around the town and the boil water notice that you have to constantly remind yourself of .
Séjour de 1 nuit en novembre 2023
Réponse de Amanda H le 16 nov. 2023
Good Morning,Thank you so much for choosing to stay with us! We do share the frustration of the road works and boil water notice but still hope you had an enjoyable stay.

10/10 Excellent

Sangeetha

Séjour de 2 nuits en septembre 2023
Réponse de Amanda H le 16 nov. 2023
Good Morning,Thank you so much for taking the time to leave us a review! It is greatly appreciated.

10/10 Excellent

Sui Chun

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and tidy, spacious room, beds are comfortable, friendly staff. Very convenient location, walking distance to downtown
Séjour de 3 nuits en novembre 2023
Réponse de Amanda H le 9 nov. 2023
Good Evening,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excellent

Wendy, Lacombe County

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The suite has lots of room, it is great to have space to leave suitcase open, to be up if my husband wants to sleep or other way around. When travelling for a 1 1/2 months it almost felt like home with room to move around!
Séjour de 2 nuits en octobre 2023
Réponse de Amanda H le 3 nov. 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff and great views
Séjour de 2 nuits en octobre 2023
Réponse de Amanda H le 3 nov. 2023
Good Morning Stacey,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your stay with us and found our staff friendly. We look forward to seeing you again!

8/10 Bien

Gary

Voyage en famille
Les points forts : Équipements
Very comfortable self-contained apartment walking distance to the lake, lots of restaurants and shops. Staff were very helpful.
Séjour de 3 nuits en octobre 2023
Réponse de Amanda H le 27 oct. 2023
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you enjoyed the rooms and the walking distance to town! We are also pleased you found our staff helpful and we look forward to welcoming you back!

8/10 Bien

Sylvester

Séjour de 3 nuits en octobre 2023
Réponse de Amanda H le 16 oct. 2023
Good Afternoon,Thank you so much for taking the time to leave us a review! We look forward to seeing you again!

10/10 Excellent

Cesar Fernández

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Amanda H le 12 oct. 2023
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay and we look forward to welcoming you back!

10/10 Excellent

Naomi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved this property. Having a gym, room service and buffet breakfast was great. Wish we could of stayed longer
Séjour de 1 nuit en septembre 2023
Réponse de Amanda H le 21 sept. 2023
Kia Ora Naomi,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your stay and enjoyed the hotels facilities! We look forward to welcoming you back!Kind Regards

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great. Very comfortable bed and a roomy apartment. Plush seating. Lots of natural light, very clean and modern. Looking forward to staying again and totally recommend to others. . Thank you Scenic Views.
Séjour de 1 nuit en septembre 2023
Réponse de Amanda H le 6 sept. 2023
Kia Ora Heather,We are so pleased you enjoyed your stay with us! We are pleased you enjoyed your room and we look forward to welcoming you back!Kind Regards

10/10 Excellent

Dayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en août 2023
Réponse de Amanda H le 22 août 2023
Kia Ora Dayne,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

8/10 Bien

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just to say, we stayed here last year and our room was very substandard and I would never have booked again but by mistake I rebooked in same place again this year and was so pleasantly surprised at how much better our room was. So it was purely by chance we stayed again and gave the hotel a second chance which I'm happy we did.
Séjour de 1 nuit en juillet 2023
Réponse de Amanda H le 16 août 2023
Kia Ora Donald,Thank you so much for choosing to stay with us! We are so pleased you gave our hotel and second chance to prove we can better ourselves. We look forward to welcoming you back!