Avis sur Hyatt Ziva Puerto Vallarta - All-inclusive
Hyatt Ziva Puerto Vallarta - All-inclusive
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta
Avis
8,8
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Daniela Quintero- Social Media Coordinator le 14 mai 2024
Dear Santana, It is an honor for us to know that we are one of your favorite destinations to travel to, we appreciate each of your comments which shows the spirit of service of this great Hyatt Ziva Puerto Vallarta Family. We look forward to welcoming you back again!With Service from the Heart,
10/10 Excellent
Neha
Voyage en famille avec de jeunes enfants
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neha
Séjour de 6 nuits en mai 2024
8/10 Bien
Christine M
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine M
Séjour de 5 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 28 mai 2024
Dear Christine M Ugel,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
8/10 Bien
Sean
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sean
Séjour de 3 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 28 mai 2024
Dear Sean Justin Cabuag,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Chris
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 7 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 28 mai 2024
Dear Chris Tilburn,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Tod
26 mai 2024
Les points forts : Propreté
Tod
Séjour de 5 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 28 mai 2024
Dear Tod Michael Petersen,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind score with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Joanna
Voyage en groupe, Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanna
Séjour de 5 nuits en mars 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 23 mai 2024
Dear Joanna Hurtado,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
2/10 Horrible
Kashmira
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
22 mai 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kashmira
Séjour de 7 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 23 mai 2024
Dear Kashmira Singh Rana,We would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Hyatt Ziva Puerto Vallarta, we appreciate your loyalty, but it is with great sadness that we learn of an overall disappointing experience falling short on your expectations. Please accept our sincerest apologies for any disappointment you have experienced, the feedback from our guests is vitally important in our mission to deliver exceptional experiences, please be certain that your observations and concerns wont be overlooked as have been addressed accordingly to our management team. We take our guest's ratings and concerns very seriously, as it is the best way to improve our services, culinary offerings, and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure a pleasant stay. While we understand the way you felt about the situation experienced during your stay, we hope that our reply to your feedback restores some semblance of trust in us. With Service from the Heart,
8/10 Bien
Divita
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Divita
Séjour de 7 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 23 mai 2024
Dear Davita Pal, Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Jose
Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 5 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 23 mai 2024
Dear Jose Castillo,Thank you so much for take the time to let us know about your recent stay with us! We will advise our Staff about your comments. We hope to see you again soon!With Service from the Heart!
8/10 Bien
Brian
Voyage en famille
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brian
Séjour de 6 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 21 mai 2024
Dear Brian Thomas Lamb,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Igor
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Igor
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 18 mai 2024
Dear Igor Livandovschi,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
tae hong, San Jose
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tae hong
Séjour de 3 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 17 mai 2024
Dear Tae Hong Ha,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Gholamreza
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gholamreza
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 16 mai 2024
Dear Gholamreza Assadi,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
María Guadalupe Carreras
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
María Guadalupe Carreras
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Gerente de Ventas Tour & Travel le 16 mai 2024
Estimada María Guadalupe Carreras,Gracias por tomarse el tiempo para responder nuestra encuesta sobre su reciente estadía en nuestro hotel. Nos encanta que hayan tenido una muy grata estancia con nosotros y queremos que sepa que sus comentarios son extremadamente importantes para nosotros y que los usaremos para hacer que la experiencia de cada persona que nos visita sea la mejor posible. Agradecemos enormemente sus amables palabras que serán compartidas con todo el equipo. Esperamos volver a atenderle en un futuro cercano.¡Con Servicio del Corazón!
10/10 Excellent
Paula
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paula
Séjour de 8 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 15 mai 2024
Dear Paula Kathleen Lozano,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
jan
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jan
Séjour de 3 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 15 mai 2024
Dear Jan R Bishop,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
6/10 Satisfaisant
tanya
Voyage en groupe
14 mai 2024
Les points forts : Personnel et service
tanya
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 15 mai 2024
Dear Tanya Chaverri,We would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Hyatt Ziva Puerto Vallarta, we appreciate your loyalty, but it is with great sadness that we learn of an overall disappointing experience falling short on your expectations. Please accept our sincerest apologies for any disappointment you have experienced, the feedback from our guests is vitally important in our mission to deliver exceptional experiences, please be certain that your observations and concerns wont be overlooked as have been addressed accordingly to our management team. We take our guest's ratings and concerns very seriously, as it is the best way to improve our services, culinary offerings, and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure a pleasant stay. While we understand the way you felt about the situation experienced during your stay, we hope that our reply to your feedback restores some semblance of trust in us. With Service from the Heart,
10/10 Excellent
Neha
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neha
Séjour de 3 nuits en mai 2024
Réponse de Daniela Quintero- Social Media Coordinator le 14 mai 2024
Dear Neha, It is an honor for us to know that we are one of your favorite destinations to travel to, we appreciate each of your comments which shows the spirit of service of this great Hyatt Ziva Puerto Vallarta Family. We look forward to welcoming you back again!With Service from the Heart,
10/10 Excellent
Setareh
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Setareh
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 13 mai 2024
Dear Salereh Panah,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Carolina
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolina
Séjour de 3 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 11 mai 2024
Dear Carolina,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Jorge, Palmdale
Voyage en famille avec de jeunes enfants
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 4 nuits en mai 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 10 mai 2024
Dear Jorge Mora,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
4/10 Médiocre
Ali
Voyage en famille
5 mai 2024
Ali
Séjour de 10 nuits en mars 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 6 mai 2024
Dear Ali Homayounian,We would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Hyatt Ziva Puerto Vallarta, we appreciate your loyalty, but it is with great sadness that we learn of an overall disappointing experience falling short on your expectations. Please accept our sincerest apologies for any disappointment you have experienced, the feedback from our guests is vitally important in our mission to deliver exceptional experiences, please be certain that your observations and concerns wont be overlooked as have been addressed accordingly to our management team. We take our guest's ratings and concerns very seriously, as it is the best way to improve our services, culinary offerings, and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure a pleasant stay. While we understand the way you felt about the situation experienced during your stay, we hope that our reply to your feedback restores some semblance of trust in us. With Service from the Heart,
8/10 Bien
Nadine, Magnolia
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nadine
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 5 mai 2024
Dear Nadine Moore,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
6/10 Satisfaisant
Matthew
3 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Matthew
Séjour de 5 nuits en février 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 4 mai 2024
Dear Matthew Lee Schroeder,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Brian
Voyage en groupe
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 7 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 2 mai 2024
Dear Brian Ronald Chapin, Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
8/10 Bien
Joel
1 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Joel
Séjour de 3 nuits en avril 2024
Réponse de Alejandra Rubio / Gerente de Ventas Tour & Travel le 2 mai 2024
Estimado Sr. Joel García:Gracias por tomarse el tiempo para responder nuestra encuesta sobre su reciente estadía en nuestro hotel. Queremos que sepa que sus comentarios son extremadamente importantes para nosotros y que los usaremos para hacer que la experiencia de cada persona que nos visita sea la mejor posible. Agradecemos enormemente sus amables palabras que serán compartidas con todo el equipo. Esperamos volver a atenderle en un futuro cercano.¡Con Servicio del Corazón!
10/10 Excellent
Catarino Javier
Voyage en famille avec de jeunes enfants
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catarino Javier
Séjour de 3 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 29 avr. 2024
Dear Catarino Javier Aguayo,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Vladimir
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vladimir
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 30 avr. 2024
Dear Vladimir Kashikhin,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
8/10 Bien
Sarmen
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarmen
Séjour de 7 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 29 avr. 2024
Dear Sarmen Ratevosyan,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
John
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 28 avr. 2024
Dear John,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
8/10 Bien
Dominique
28 avr. 2024
Dominique
Séjour de 4 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 29 avr. 2024
Dear Dominique Balbin,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
XIAN HE, VANCOUVER
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
XIAN HE
Séjour de 2 nuits en avril 2024
Réponse de Daniela Quintero- Social Media Coordinator le 27 avr. 2024
Dear XIAN HE, It is an honor for us to know that we are one of your favorite destinations to travel to, we appreciate each of your comments which shows the spirit of service of this great Hyatt Ziva Puerto Vallarta Family. We look forward to welcoming you back again!
10/10 Excellent
Hovhannes
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hovhannes
Séjour de 4 nuits en avril 2024
Réponse de Daniela Quintero- Social Media Coordinator le 25 avr. 2024
Dear Hovhannes, It is an honor for us to know that we are one of your favorite destinations to travel to, we appreciate each of your comments which shows the spirit of service of this great Hyatt Ziva Puerto Vallarta Family. We look forward to welcoming you back again!
10/10 Excellent
Elizabeth
Voyage en groupe
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 6 nuits en avril 2024
Réponse de Daniela Quintero- Social Media Coordinator le 24 avr. 2024
Dear Elizabeth, Thank you for such an amazing review on your experience at Hyatt Ziva Puerto Vallarta! I am thrilled to hear that you found pure heaven at our beautiful property. It is so great to hear the level of service and hospitality that we strive is being shown at our resort. Thank you for your feedback and recommendations, and please come back soon to enjoy once again our slice of paradise.With Service from the Heart,
8/10 Bien
Justin
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 5 nuits en avril 2024
Réponse de Daniela Quintero- Social Media Coordinator le 24 avr. 2024
Dear Justin, Thank you for such an amazing review on your experience at Hyatt Ziva Puerto Vallarta! I am thrilled to hear that you found pure heaven at our beautiful property. It is so great to hear the level of service and hospitality that we strive is being shown at our resort. Thank you for your feedback and recommendations, and please come back soon to enjoy once again our slice of paradise.
10/10 Excellent
Tawny Lee
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tawny Lee
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 21 avr. 2024
Dear Tawny Lee,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Derek
19 avr. 2024
Derek
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 9 mai 2024
Dear Derek Drummond,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
parisa
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
parisa
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 21 avr. 2024
Dear Parisa Paknia,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
8/10 Bien
Rory, West Hollywood
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rory
Séjour de 9 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 15 avr. 2024
Dear Rory ODonnell,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Kendra
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kendra
Séjour de 8 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 15 avr. 2024
Dear Kendra Louise Ramey,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Lourdes, Dixon
11 avr. 2024
Lourdes
Séjour de 6 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 1 mai 2024
Dear Lourdes,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
mariano
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mariano
Séjour de 5 nuits en mars 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 11 avr. 2024
Dear Mariano Rafael Aguilar,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
ISRAEL, Dixon
10 avr. 2024
ISRAEL
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 30 avr. 2024
Dear Israel,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Erin
Voyage en famille avec de jeunes enfants
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erin
Séjour de 4 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 11 avr. 2024
Dear Erin Durst,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
6/10 Satisfaisant
Penny
9 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Penny
Séjour de 3 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 11 avr. 2024
Dear Penny Zulke,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
10/10 Excellent
Ralph
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ralph
Séjour de 7 nuits en mars 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 10 avr. 2024
Dear Ralph Balzano,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart
10/10 Excellent
monica
9 avr. 2024
Les points forts : Propreté et personnel et service
monica
Séjour de 5 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 10 avr. 2024
Dear Monica Mendoza,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,
6/10 Satisfaisant
Mahsa
Voyage en famille
8 avr. 2024
Les points forts : Propreté et personnel et service
Mahsa
Séjour de 3 nuits en mars 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 8 avr. 2024
Dear Mahsa,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. For your next visit just take note that sports bar offers food service until midnight. :)With Service from the Heart,
8/10 Bien
Mona
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mona
Séjour de 3 nuits en avril 2024
Réponse de Alejandra Rubio / Tour and Travel Sales Manager le 9 avr. 2024
Dear Mona Patel,Thank you very much for your visit and feedback regarding your stay. We appreciate your loyalty and are honored for having chosen us this time around. We are delighted that overall, it was a pleasant stay and that you enjoyed our facilities, culinary offerings, and the warm hospitality from our staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We take our guest's ratings and comments very seriously, as it is the best way to improve our services and facilities, and at the same time find out what we are doing right, to commend our staff and keep improving as our guest’s well-being and safety are our priority to assure memorable stays. Under this spirit, we look forward the opportunity of being your host again in a not-too-distant future. With Service from the Heart,