Avis sur Microtel Inn & Suites by Wyndham Pueblo
Microtel Inn & Suites by Wyndham Pueblo
3343 Gateway Dr, Pueblo, CO
Avis
7,8
Bien
8,2/10
Propreté
8,0/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en couple
2 avr. 2023
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en avril 2023
Réponse de Caroyl Pacheco, Assistant General Manager le 6 avr. 2023
Merci pour vos commentaires, nous apprécions votre entreprise.
8/10 Bien
Pierre, Montréal Qc
3 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 1 nuit en octobre 2018
Réponse de Heather Palma, General Manager le 26 oct. 2018
Merci de partager votre expérience avec nous. Nous apprécions votre expérience et vos commentaires.
10/10 Excellent
Carol
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol
Séjour de 1 nuit en mai 2024
Réponse de Heather Palma, General Manager le 18 mai 2024
Thank you for sharing a review regarding your stay. We appreciate the 5/5! We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.
10/10 Excellent
James
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 6 mai 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
6/10 Satisfaisant
Eric
30 avr. 2024
Eric
Séjour de 2 nuits en avril 2024
10/10 Excellent
Michael
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 6 mai 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
6/10 Satisfaisant
Eric
Voyage d’affaires
26 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en avril 2024
Réponse de Heather Palma, General Manager le 6 mai 2024
Thank you for taking the time to share your experience with us. We are saddened that the neighborhood negatively impacted your stay. That, unfortunately, is beyond our control. We appreciate you reporting these issues so we have the opportunity to correct them.
10/10 Excellent
Selena
Voyage en famille avec de jeunes enfants, Voyage en famille
20 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Selena
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 25 avr. 2024
Thank you for taking the time to share your experience with us. We are happy that the check in was pleasant with good vibes. We especially like that the room and everything was clean. I have addressed the heater issue with maintenance so they did fix that unit, thank you for reporting that to us. We appreciate your business and your feedback.
10/10 Excellent
Ernie
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernie
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 10 avr. 2024
Thank you for submitting a review regarding your stay. We are happy to hear that you had a great stay. We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.
10/10 Excellent
Nick
Voyage d’affaires, Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nick
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 10 avr. 2024
Thank you for taking the time to share your experience regarding your stay. We are happy to hear that you our hotel was convenient, quiet and plenty of parking for your use. We hope you choose Microtel Inn & Suites By Wyndham for your future lodging needs.
10/10 Excellent
Steve
Voyage d’affaires
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 11 avr. 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you found our location easy to get to, clean and well taken care of. We are most proud that the staff was friendly. We hope you use Microtel Inn & Suites By Wyndham Pueblo-Southgate for future lodging needs when in Pueblo!
8/10 Bien
Jerry
Voyage en famille
3 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en avril 2024
Réponse de Heather Palma, General Manager le 10 avr. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and your feedback.
8/10 Bien
Jared
Voyage en famille avec de jeunes enfants
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jared
Séjour de 1 nuit en mars 2024
Réponse de Caroyl Pacheco, Assistant General Manager le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Bernardo R
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bernardo R
Séjour de 4 nuits en mars 2024
Réponse de Caroyl Pacheco, Assistant General Manager le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Jamie
18 mars 2024
Les points forts : Propreté et personnel et service
Jamie
Séjour de 1 nuit en mars 2024
Réponse de Caroyl Pacheco, Assistant General Manager le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Austyn
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Austyn
Séjour de 1 nuit en mars 2024
Réponse de Caroyl Pacheco, Assistant General Manager le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Horrible
Ophelia
Voyage d’affaires
15 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ophelia
Séjour de 1 nuit en mars 2024
Réponse de Heather Palma, General Manager le 10 avr. 2024
Thank you for taking the time to share your experience with us. We are saddened to hear your stay was negatively impacted by these issues. Please rest assured we are taking the proper measures to prevent this from happening in the future.
10/10 Excellent
Molly
14 mars 2024
Molly
Séjour de 1 nuit en mars 2024
Réponse de Heather Palma, General Manager le 10 avr. 2024
Thank you for submitting a great review regarding your stay with us.
10/10 Excellent
Sherry Lyn
Voyage avec des animaux de compagnie
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherry Lyn
Séjour de 1 nuit en mars 2024
Réponse de Heather Palma, General Manager le 11 mars 2024
Thank you for submitting a review regarding your recent stay. We also want to say thank you to the other hotel which gave us the opportunity to showcase how great Microtel Inn & Suites By Wyndham is! We are happy that your travels with your cat were met with kindness, comfortability and cleanliness. We hope to see you during future travels to Pueblo!
2/10 Horrible
Christopher
5 mars 2024
Christopher
Séjour de 1 nuit en mars 2024
Réponse de Heather Palma, General Manager le 11 mars 2024
I am sorry that your stay wasn't worth more than a one star rating. We wish we could understand why so we would have the opportunity to correct any issues.
4/10 Médiocre
Ismael, pueblo
29 févr. 2024
Ismael
Séjour de 1 nuit en février 2024
Réponse de Caroyl Pacheco, Assistant General Manager le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Mark
Voyage en couple
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en janvier 2024
Réponse de Heather Palma, General Manager le 8 févr. 2024
Thank you for taking the time to share your experience with us. We are happy to hear that your stay was clean and quiet and that you liked our breakfast. We hope you choose our hotel during future travels to Pueblo!
10/10 Excellent
Cassidy
Voyage en famille, Voyage avec des animaux de compagnie
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cassidy
Séjour de 3 nuits en janvier 2024
Réponse de Heather Palma, General Manager le 8 févr. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback. We are happy that your stay was clean, nice and quiet. We hope you choose our hotel during future travels to Pueblo!
10/10 Excellent
Tiffanie
Voyage en famille avec de jeunes enfants
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffanie
Séjour de 1 nuit en février 2024
Réponse de Caroyl Pacheco- Assistant General Manager le 7 févr. 2024
Thank you for your review, We appreciate your business and your feedback and look forward to serving you again in the future.
2/10 Horrible
Juan
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 7 nuits en janvier 2024
Réponse de Caroyl Pacheco- Assistant General Manager le 7 févr. 2024
Thank you for you review. We appreciate your business and your feedback, however if there is something we can improve, please feel free to reach out to us directly.
10/10 Excellent
Jennifer
Voyage d’affaires
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en janvier 2024
Réponse de Caroyl Pacheco- Assistant General Manager le 31 janv. 2024
Thank you Jennifer! We appreciate your feedback and your review and look forward to serving you again in the future.
10/10 Excellent
Nicholas
21 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en janvier 2024
Réponse de Heather Palma, General Manager le 23 janv. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback!
8/10 Bien
Sanjuanita
13 janv. 2024
Sanjuanita
Séjour de 9 nuits en janvier 2024
Réponse de Heather Palma, General Manager le 17 janv. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
10/10 Excellent
Marcia
Voyage d’affaires
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcia
Séjour de 7 nuits en janvier 2024
Réponse de Heather Palma, General Manager le 9 janv. 2024
Thank you for sharing a review regarding your stay. We appreciate your business and feedback!
10/10 Excellent
Nicholas
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chill
Nicholas
Séjour de 1 nuit en janvier 2024
Réponse de Heather Palma, General Manager le 9 janv. 2024
Thank you for sharing that your stay was nice and comfy and that you would stay again. We appreciate your business and feedback!
6/10 Satisfaisant
Robert
Voyage en couple
1 janv. 2024
Robert
Séjour de 1 nuit en décembre 2023
Réponse de Heather Palma, General Manager le 9 janv. 2024
Thank you for taking the time to share a review regarding your stay.
10/10 Excellent
Lorrie
Voyage en couple
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorrie
Séjour de 1 nuit en décembre 2023
Réponse de Heather Palma, General Manager le 20 déc. 2023
Thank you for taking the time to share your experience with us. We are saddened to hear that you felt the walls were thin. We appreciate your business and your feedback.
8/10 Bien
miguel Agustin
Voyage d’affaires
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
miguel Agustin
Séjour de 2 nuits en décembre 2023
Réponse de Heather Palma, General Manager le 15 déc. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.
10/10 Excellent
Josie
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josie
Séjour de 1 nuit en décembre 2023
Réponse de Heather Palma, General Manager le 15 déc. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.
10/10 Excellent
Carol
8 déc. 2023
Carol
Séjour de 1 nuit en décembre 2023
Réponse de Heather Palma, General Manager le 15 déc. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.
8/10 Bien
Renee
Voyage avec des animaux de compagnie, Voyage en couple
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Renee
Séjour de 1 nuit en décembre 2023
Réponse de Heather Palma, General Manager le 5 déc. 2023
Thank you for taking the time to share your experience with us. We are saddened to hear the vending machines didn't work during your visit. We have shared this with the owner of the machine so he can get it corrected. We are happy to hear our staff was friendly, we appreciate your business and feedback!
4/10 Médiocre
john
Voyage d’affaires
27 nov. 2023
Les points forts : Propreté
Les points faibles : Équipements
john
Séjour de 1 nuit en novembre 2023
Réponse de Heather Palma, General Manager le 28 nov. 2023
Thank you for taking the time to share your concerns with us. I verified your account and we did drop the authorization for the deposit prior to your check out on November 22. The process of the authorization is we take the deposit upon check in, this is an authorization only, not a charge. When you check out if there isn't any damages, missing items, etc., we release the deposit. This means that the authorization disappears like it never happened. In the end, you should see no charge from Microtel Pueblo Southgate on your credit card. It's an auth and a drop. never a charge and refund. Please check again, you should see no transactions from the hotel directly. Thank you!
10/10 Excellent
Emily
Voyage en famille avec de jeunes enfants
26 nov. 2023
Les points forts : Propreté et personnel et service
Emily
Séjour de 3 nuits en novembre 2023
Réponse de Heather Palma, General Manager le 28 nov. 2023
Thank you for taking the time to share that the staff was super friendly and kind. We appreciate your business and your feedback.
10/10 Excellent
Paolo
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paolo
Séjour de 1 nuit en novembre 2023
Réponse de Heather Palma, General Manager le 14 nov. 2023
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.
8/10 Bien
Dale
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dale
Séjour de 1 nuit en octobre 2023
Réponse de Caroyl Pacheco, Assistant General Manager le 6 nov. 2023
Thank you for sharing a review regarding your stay.
10/10 Excellent
Alfred
Voyage en famille
23 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Almost perfect review
Alfred
Séjour de 1 nuit en octobre 2023
Réponse de Caroyl Pacheco, Assistant General Manager le 6 nov. 2023
Thank you for sharing a review regarding your stay. I apologize your check-in was less than pleasant. I will address this with the front desk staff as it is our goal to provide excellent customer service to all our guests.
4/10 Médiocre
Christopher
22 oct. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en octobre 2023
Réponse de Caroyl Pacheco, Assistant General Manager le 6 nov. 2023
Thank you for sharing a review regarding your stay, we appreciate your feedback.
6/10 Satisfaisant
Andrew
21 oct. 2023
Andrew
Séjour de 1 nuit en octobre 2023
Réponse de Caroyl Pacheco, Assistant General Manager le 6 nov. 2023
Thank you for sharing a review regarding your stay.
2/10 Horrible
ROBIN
18 oct. 2023
Les points faibles : Propreté et personnel et service
Room reeked of smoke
ROBIN
Séjour de 1 nuit en septembre 2023
Réponse de Heather Palma, General Manager le 18 oct. 2023
Thank you for taking the time to share your experience with us. All we had at the time of your booking was a smoking room, the reservation does clearly state that a smoking room was reserved. We were turning people away because we were sold out on this particular day. I am sorry that you did not see that a smoking room was booked, that was the last room availability at that time.
10/10 Excellent
miguel Agustin
Voyage d’affaires
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
miguel Agustin
Séjour de 2 nuits en octobre 2023
Réponse de Heather Palma, General Manager le 18 oct. 2023
Thank you for taking the time to share your experience with us. We appreciate your 5/5 rating regarding your stay. We hope you choose our hotel during future travels to Pueblo!
10/10 Excellent
Jacqui
Voyage en groupe
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jacqui
Séjour de 1 nuit en octobre 2023
Réponse de Heather Palma, General Manager le 18 oct. 2023
Thank you for taking the time to share a review regarding your stay. We are happy that you had a great overnight stop at Microtel Inn & Suites By Wyndham Pueblo-Southgate. We are happy that you had everything you needed while staying here.
10/10 Excellent
Jeffrey
Voyage d’affaires
13 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great service
Jeffrey
Séjour de 10 nuits en octobre 2023
Réponse de Heather Palma, General Manager le 18 oct. 2023
Thank you for sharing a review regarding your stay. We will share your feedback with our staff who I am sure will be encouraged by your remarkds.
10/10 Excellent
Jina
Voyage en famille
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jina
Séjour de 1 nuit en octobre 2023
Réponse de Heather Palma, General Manager le 11 oct. 2023
Thank you for sharing a review regarding your stay! We are happy that you enjoyed your stay 10/10! We hope you choose Microtel Inn & Suites By Wyndham Puebloi-Southgate for your future lodging needs!
10/10 Excellent
Carol
30 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Carol
Séjour de 1 nuit en septembre 2023
Réponse de Heather Palma, General Manager le 2 oct. 2023
Thank you for taking the time to share a review regarding your stay. We are happy you found our hotel to be worthy of a 10!
10/10 Excellent
MARQUITA
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and very friendly and helpful staff
MARQUITA
Séjour de 1 nuit en septembre 2023
Réponse de Heather Palma, General Manager le 2 oct. 2023
Thank you for taking the time to share your experience with us. We are appreciative of your kind words. Thanks so much!