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Avis sur Ramada by Wyndham San Diego Poway Miramar

2 out of 5
Ramada by Wyndham San Diego Poway Miramar
12448 Poway Rd, Poway, CA

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 154 avis sur 590." "
Note des voyageurs de 8 (Bien), d’après 153 avis sur 590." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 590." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 590." "
Note des voyageurs de 2 (Horrible), d’après 83 avis sur 590." "

7,2/10

Propreté

7,6/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

burhan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast not good and don’t have more options
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Tim

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
房間wifi訊號太差,無法連線.設備有些老舊,馬桶沖水有故障
Séjour de 4 nuits en mai 2024

2/10 Horrible

Yesica

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was not a good stay, 1 night was sufficient enough to take on the bad list. This place is under construction and it has an old smell of tobacco. The price is fair although it does not make up for how disorganized this place was.
Séjour de 1 nuit en mai 2024
Réponse de Karan M. le 7 mai 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Médiocre

Kelsie

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Karan M. le 7 mai 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Mucho ruido y las abitaciones las camas la tasa del baño todo en general viejo e incervibles
Séjour de 2 nuits en avril 2024
Réponse de Karan M. le 7 mai 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Gina, Los Angeles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
I like this Ramada, it’s very close to smart & final and some restaurants that you can just walk to the place. Staff are friendly. Complimentary breakfast is ok, they have waffle, cereals, bread and fruits. But, I wish they have boiled eggs and bananas. The only challenges is when you go back late at night, parking is kind of hard because the truck and other stuff that they are using for remodeling the building are occupying about 12 parking spots. I always have to go to the front desk to ask where to park. Other than that, this Ramada is not far from San Diego State University and is about 25 mins away from Little Italy.
Séjour de 2 nuits en avril 2024
Réponse de Karan M. le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Kirk

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Nothing exciting about this hotel, party was going on and kept us up past midnight. Lots of things that needed to be fixed
Séjour de 1 nuit en avril 2024
Réponse de Karan M. le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

longbin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
非常好
Séjour de 2 nuits en avril 2024
Réponse de Karan M. le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Stephanie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Loud guests after midnight and limited parking due to random pallets and dumpsters
Séjour de 1 nuit en avril 2024
Réponse de Karan M. le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Eric

Les points faibles : Personnel et service
Check in was done poorly/inefficiently. The newly renovated room seemed nice but there was sticky residue found on the credenza and tv remote. Gross. The bed design had a thin painted metal covering from under the mattress to the floor. A strange design, to minimize needing to clean under the bed. It made a huge gong like sound every time my foot hit it. It was almost comical. To be fair the bathroom area was really nice.
Séjour de 1 nuit en mars 2024
Réponse de Karan M. le 5 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melinda m

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Great service
Séjour de 1 nuit en mars 2024
Réponse de Karan M. le 5 avr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Nick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
ENJOYED OUR STAY
Séjour de 2 nuits en février 2024
Réponse de Karan M. le 6 mars 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn't like the view outside my window. It faced the parking lot which wasn't bad; but on the far side there were wooden palettes covered with plastic sheets. Apparently, Ramada Inn was making improvements and that's where they stored the wood.
Séjour de 1 nuit en février 2024
Réponse de Karan M. le 6 mars 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Walter

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property is old, run down, and dirty. Paint flecks all over the bathroom floor, dirt in the corners, bug in the sink, scratches on fake hardwood floors, no carpet, table had a scratch. Lamp ac plugs didn’t work. No ceiling lights in bedroom. Step hand rails need painting. The whole place needs to be rehabbed or you are looking at a third world dump. Not even close to American standards.
Séjour de 3 nuits en février 2024
Réponse de Karan M. le 26 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very importantto us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Florencia

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Karan M. le 6 mars 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Mohammad

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property is under construction but they are renting unfinished rooms out.My moms room had unfinished drywall our room had open transitions from bathroom to the bedroom so you could cut their foot if walking in to the bathroom barefoot and not paying attention. Also drywall screws on the floor throughout the stairwells and parking lot. Just a matter of time before someone steps on a screw or gets a flat tire. The staff is nice but someone needs to hold their general contractor to some kind of standards. It was the weekend and no work was being done so no reason for the mess. I would not have expected this from a Ramada. Once again the counter staff was nice but poorly run renovations.
Séjour de 1 nuit en février 2024
Réponse de Karan M. le 26 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very importantto us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Lynn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Karan M. le 26 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very importantto us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Soheil

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room stank and the crowd around the area at best were shady. This should be a one or a two star motel at most, not a hotel.
Séjour de 1 nuit en février 2024
Réponse de Karan M. le 26 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very importantto us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

ERIC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just wanted to thank Nancy and Talor for the best experience and customer service and being helpful for any issues. Definitely would stay there again.
Séjour de 2 nuits en février 2024
Réponse de Karan M. le 18 févr. 2024
Eric,Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Karan M. le 18 févr. 2024
Ronald,Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Aaron

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mold everywhere, not a safe property, not hot water! Unsafe renovations got hit in the head with a piece of falling plaster!
Séjour de 1 nuit en février 2024
Réponse de Karan M. le 18 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Ildar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safety and quietly, free parking.
Séjour de 7 nuits en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Ildar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safety and quality, good stuff.
Séjour de 1 nuit en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Peter, Santa Cruz

Les points forts : Propreté et équipements
Séjour de 3 nuits en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Michael

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
The hotel seemed under construction. The shower water never got hot. The TV did not work properly even after person looked at it. Parking was full probably due to all of the construction material stayed in the parking lot.
Séjour de 3 nuits en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Jonathan juarez

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Alejandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very good hotel to stay. It was affordable and there are plenty stores around for convenience. It was quiet and we had no issues. Staff are friendly and breakfast was available 6-9. I recommend it if you’re in the area of Poway
Séjour de 1 nuit en janvier 2024
Réponse de Karan M. le 6 févr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Philippe

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
No hot water
No hot water so wasn’t able to take a shower
Séjour de 1 nuit en décembre 2023
Réponse de Karan M. le 8 janv. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Karan M.Guest Services Manager

10/10 Excellent

Ruben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Karan M. le 8 janv. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback.I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for Summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Karan M.Guest Services Manager

4/10 Médiocre

Kevin

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Resolve the fumes to improve the stay.
The septic tank fumes in the restroom, smelled as if it was backed up.
Séjour de 2 nuits en décembre 2023
Réponse de Karan M. le 4 janv. 2024
Dear Kevin,Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Karan M.Guest Services Manager

2/10 Horrible

darren

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the property was under renovation and the hot water in the shower did not work, the phone in the room didn't work and the area was noisy due to construction that was going on
Séjour de 8 nuits en décembre 2023
Réponse de Karan M. le 4 janv. 2024
Dear Darren,Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Karan M.Guest Services Manager

2/10 Horrible

Stephanie

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No hot water; breakfast very sad; place was a dump
Séjour de 3 nuits en décembre 2023
Réponse de Karan M. le 29 déc. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay at our hotel was not very satisfactory. Please rest assured, the hotel is now under new ownership and is going thru extensive renovations to be ready for summer 2024 and that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Médiocre

CELIA

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would recommend this property to anyone.
Séjour de 2 nuits en décembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Marisol

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 Médiocre

jasmine

Voyage en couple
Bathroom needs to update. Staff working at breakfast needs to get everything prepared before ready for customers. On 11/23 morning, no apples are good, waffle maker broke, suggests to have boiled eggs for breakfast.
Séjour de 2 nuits en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love to stay here
Séjour de 1 nuit en décembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Mehrnaz

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Tiffani

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sayuri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place
Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Camille

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cold showers and nobody cares
Night 1, no hot water. Asked staff to please look into it while we were out for the day. Came back and felt hot water so I went to bed with plans to shower before checking out in the morning. Got in the shower the next morning and the water went I ice cold as soon as my hair was full of shampoo. I waited for a few minutes until I realized I was going to have to suck it up and rinse off in that freezing water. When I got out, I crawled under the thin bedding, shivering and called the desk. I told them I was going to expect some sort of discount, which seems reasonable to me. The girl said the manager wasn't there but she would be sure he got my information and would call me the next day. After not hearing from anyone I called the hotel around 7:30pm the next day. After 3 tries to get through I was hung up on 3 times. Like somebody just picked up the phone and hung out up again. My conclusion is that the people running this place have zero concern for their guests. If you choose to stay here, I hope you have a better experience than we did.
Séjour de 2 nuits en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Zhongkui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good staff
Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Armando

Séjour de 1 nuit en novembre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

ferdie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback. I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were great, very pleasant and accommodating. The breakfast provided was yummy. I made my first waffle, ever. The bed was the most uncomfortable I’ve ever been in, so, sleep was not easy. The guest above me ran his AC all night long and the machine was very loud, so, sleep not easy at all. The Wi-Fi was very spotty and did not work for large parts of the day and night. Glad I only stayed three days.
Séjour de 3 nuits en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Satisfaisant

Cynthia

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

James

Séjour de 1 nuit en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Kayson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham San Diego Poway Miramar. It is always a pleasure to receive positive feedback. I am particularly pleased that you found overall satisfaction at our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Emily

Séjour de 2 nuits en octobre 2023
Réponse de Karan M. le 27 déc. 2023
Thank you for your feedback. We will be addressing your concerns.