Plage à proximité, kayak
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Avis sur Vila Baleira Porto Santo

4 out of 5
Vila Baleira Porto Santo
Sitio do Cabeco da Ponta, Apartado 243, Porto Santo, Madeira

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 58." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 58." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 58." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 58." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 58." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un petit coup charmant
Hotel magnifique, les services sont nombreux à proximités, les emplacements de sports sont très propre. Cependant le bar de plage au nom de l’hôtel, n'est pas gratuit même avec le all inclus... Sinon le personnelle est souriant
Séjour de 7 nuits en octobre 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Cher Mr Robin Merci beaucoup por votre classification et preference pour Vila Baleira Porto Santo Resport & Spa Hotel. Nous apprecions les references concernant les services de l´Hotel et sourtout les references à notre personnelle. Votre satisfaction c´est notre engagement. Les meilleurs salutations

6/10 Satisfaisant

Tranquillo

L’hotel ha un buon potenziale: ampi spazi, vicinanza al mare. Purtroppo gli spazi comuni, i giardini e la zona piscine talasso hanno bisogno di manutenzione e rinnovamento! La Zarco room per gli snack pomeridiani è un salone SENZA FINESTRE!!Sembra un bunker!! Vien voglia di scappare! La cucina inoltre è basata su serate a tema: quella Portoghese cui abbiamo partecipato non è stata per nulla piacevole nè invitante: niente addobbi, niente musica e scarso cibo portoghese. Poi 25€ al giorno x noleggio lettini e ombrellone in spiaggia sono davvero troppi. Assolutamente non un 4 stelle per gli standard italiani!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Angelica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Kevin J

Les points forts : Propreté, personnel et service, équipements
Location is the best on Porto Santo island. The apartment is showing it's age. The view is fantastic. Staff was great.
Séjour de 3 nuits en mars 2023
Réponse de Bruno Martins le 6 avr. 2023
Dear Guest, Mr. KevinThank you so much for your preference and comments regarding your stay at Vila Baleira Porto Santo Hotel.The apartments are currently being renovated, so that we can continue to offer you good comfort.Your satisfaction is our commitment.On my own name and the name of our Vila Baleira team, we look forward to welcome you back soon.Our kind regards

10/10 Excellent

Maria João

Séjour de 2 nuits en juillet 2022
Réponse de Bruno Martins le 15 août 2022
Estimada cliente Sra. Maria João, Muito obrigado pela sua pontuação e preferência pelo hotel Vila Baleira Resort & Spa. A sua satisfação é o nosso compromisso. Em meu nome pessoal e da nossa equipa, esperamos ter o prazer da sua visita numa próxima oportunidade. Os nossos melhores cumprimentos, Diretor Geral

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Lovely location with a great beach at the back of the hotel. The hotel rooms need to be updated and found the bar area to be quite small for a large hotel, not enough seating area. Food was lovely and staff very friendly.
Séjour de 1 nuit en mai 2022
Réponse de Bruno Martins le 15 août 2022
Dear guest Mrs. Linda, Thank you very much for you evaluation and preference for Vila Baleira Resort & Spa Hotel. We appreaciate the references made to our hotel and, especially, to our staff. We hope to have the honnor of hosting you again in a near future. Our kind regards, General Manager,

10/10 Excellent

Davide

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Services available on site, i.e. bike or car rental, tours, gym, swimming pools, etc, restaurants. All really good.
Séjour de 7 nuits en avril 2022

8/10 Bien

Vítor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Experiência a repetir.
Séjour de 3 nuits en juin 2021
Réponse de Bruno Martins le 15 juin 2021
Estimado Sr. Vitor, Muito gratos por ter elegido o Vila Baleira, e pela sua avaliação tão positiva. A satisfação dos nossos hóspedes é o nosso principal objetivo. Esperamos poder proporcionar-lhe mais momentos de felicidade, num futuro próximo. Com os melhores cumprimentos, Bruno Martins Diretor Geral Vila Baleira Resort & Spa

10/10 Excellent

ANTONIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good time
I have tried this hotel that was recommended by a friend. Close to the beach and well organized. Spa with fantastic conditions. Good service with massages available with decent prices for hotel costumers. Good food and all staff very polite and helpful. I will be back in Porto Santo and to this hotel for sure
Pool
Pool
Fantastic view from bedroom
On the beach
Séjour de 3 nuits en septembre 2020
Réponse de Bruno Martins / General Manager le 20 nov. 2020
Dear Guest Thank you very much for your rate and preference to Vila Baleira Porto Santo Resort & Spa Hotel. We appreciate the references made to the quality of our Resort and especially to our Staff.. Your satisfaction is our commitment. On my own behalf and the behalf of Vila Baleira Porto Santo team, we hope have the honor of hosting you again in a near future. Our kind regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 6 nuits en mars 2020
Réponse de Bruno Martins-Diretor Geral le 26 mars 2020
Estimado Cliente Ficamos satisfeitos que tenha gostado da sua estadia no Hotel Vila Baleira Resort & Spa. Gratos pela sua review. Esperamos vir a ter a oportunidade de os acolher num futuro bem próximo. Com os nossos melhores cumprimentos

2/10 Horrible

Voyageur vérifié

Séjour de 4 nuits en décembre 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Caro Cliente Agradecemos a sua preferência pelo Vila Baleira Porto Santo Resort & Spa. Queremos continuar a construir para o seu bem estar e oferecer-lhe um serviço de excelência. Esperamos ter o prazer da sua visita novamente. Os nossos melhores cumprimentos

10/10 Excellent

Nuno

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Estimado Cliente Sr. Nuno Gratos pela sua classificação e preferência pelo Vila Baleira Porto Santo Resort & Spa. Queremos continuar a construir para o seu bem estar e oferecer -lhe um serviço de excelência. Esperamos ter a honra da sua visita de novo. Os nossos melhores cumprimentos

8/10 Bien

Onar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en novembre 2019
Réponse de Bruno Martins le 13 déc. 2019
Dear Guest Thank you for taking the time to review Hotel Vila Baleira Resort & Spa. We all look forward to welcoming you back in the future. Our kind regards, Bruno Martins General Manager bruno.martins.bal@ferpinta.pt

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gran lugar para descansar, playa perfecta para nadar y pasear
Séjour de 3 nuits en novembre 2019
Réponse de Bruno Martins le 18 déc. 2019
Estimado Cliente Gratos pela sua preferência e pelo seu comentário sobre a sua experiência no Hotel Vila Baleira Resort & Spa. Esperamos ter a honra da sua visita num futuro próximo. Com os nossos melhores cumprimentos Bruno Martins Diretor Geral bruno.martins.bal@ferpinta.pt

8/10 Bien

Manuel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool is excellent, and they have a excellent food. The access to the second building is very difficult with babies.
Séjour de 2 nuits en octobre 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Dear Guest Thank you very much for your preference to choose Vila Baleira Porto Santo Resort & Spa. We appreciate the references made to our Resort. We will take in account your remarks. Your satisfaction is our commitment. We hope to welcoming you again in a near future. Our kind regards

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Porto Santo, melhores férias em família
Séjour de 9 nuits en août 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Estimado Sr. Fernando Muito obrigado pela sua classificação e preferência pelo Vila Baleira Porto Santo Resort & Spa. Trabalhamos todos os dias com total dedicação para tornar as suas férias inesquecíveis. A sua satisfação é o nosso compromisso. Esperamos ter o prazer da sua visiota num futuro próximo. Os nossos melhores cumprimentos

10/10 Excellent

PAULO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2019
Réponse de Bruno Martins / Diretor Geral le 20 nov. 2020
Caro Sr Paulo , agradecemos a sua avaliação e preferencia pelo Vila Baleira Porto Santo Resort & Spa. A sua satisfação é o nosso compromisso. Esperamos ter a honra da sua visita novamente. Os nossos melhores cumprimentos

8/10 Bien

Andreia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serviço excelente, comida muito boa. A repetir
Séjour de 6 nuits en avril 2019
Réponse de Bruno Martins - Diretor Geral le 2 mai 2019
Estimada Sr.ª Andreia Agradecemos o seu simpático comentário sobre a sua estadia no Vila Baleira Resort & Spa Agradecemos igualmente as referencias feitas aos nossos serviços Esperamos de ter a honra de a receber de novo Com os nossos melhores cumprimentos

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en mars 2019
Réponse de Bruno Martins - General Manager le 2 mai 2019
Dear Thank you very much for your rating about your experience in Vila Baleira Resort & Spa. Your satisfaction is our commitment We look forward to welcoming you back to our Resort. Kind Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great treat
Definitely recommend this hotel for a relaxing vacation on this peaceful island. Helpful and friendly staff at reception, restaurants and spa. Spa therapist - Sandra - was really welcoming and professional. The heated indoor pool is great when the weather isn´t good. Wifi in room is a plus.
Séjour de 2 nuits en mars 2019
Réponse de Bruno Martins - General Manager le 2 mai 2019
Dear Guest. Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Your comments are very important to continue exceeding expectations of our guests. Kind regards On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future.

10/10 Excellent

Sancho

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima
A experiência foi ótima. A repetir em pouco tempo.
Séjour de 4 nuits en mars 2019
Réponse de Bruno Martins - Diretor Geral le 2 mai 2019
Estimado Sr. Sancho Gratos pelo seu comentário sobre a sua estadia no Vila Baleira Obrigada pela sua preferência Esperamos recebe-lo num futuro próximo Com os nossos melhores cumprimentos

8/10 Bien

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2019
Réponse de Bruno Martins - Diretor Geral le 2 mai 2019
Estimado Sr. Ricardo Obrigada pela sua pontuação sobre a sua experiência no Vila Baleira Resort & Spa A sua satisfação é o nosso compromisso Com os melhores cumprimentos

8/10 Bien

Sven, Berlin

Voyage en couple
Les points forts : Propreté et personnel et service
Das Apartment hat eine schöne Größe, überall Fenster und (vom dritten Stock) eine schöne Aussicht. Der Balkon ist gigantisch, leider nur mit zwei Plastikstühlen und Tisch versehen, wo zwei Liegen eindeutig Platz hätten. Das Interieur ist in die Jahre gekommen und könnte modernisiert werden. Gerade bei den Matratzen haben sich die Federn bemerkbar gemacht. Das Essensangebot zu allen Zeiten war üppig, wenn auch nichts Besonderes. Der Service des Personals wird hier groß geschrieben. Sie nehmen sich Zeit, können gut Englisch und sind immer anzutreffen. Das Hotel hat zudem eine große Außenanlage, wo man sich auf einer Liege entspannen kann und Kinder ihren Spaß finden. Der Strand ist sehr gut zu Fuß direkt vom Hotel aus zu erreichen, eine kleine Unterführung führt unter der Straße durch. Für „Regentage“: das freie Wifi ist top (30 MBit up und down; schneller wer es braucht gegen Gebühr). Es gibt viele deutsche Fernsehkanäle und Indooraktivitäten (Schwimmhalle, Billiard,...)
Séjour de 7 nuits en février 2019
Réponse de Direktor General - Bruno Martins le 26 juil. 2019
Lieber Gast Wir danken Ihnen, Ihre Vorliebe fur unser Vila Baleira Resort & Spa. Die kommentare unserer Kunden sind fur uns wichtig , sie motivieren uns damit wir weiterhin das Beste fur sie tun konnen. Wir schätzen die Hinweise auf die Qualität unseres Resorts und die Hinweise auf unsere Mitarbeiter. Wir werden auf Ihre Kommentare achten. Wir hoffen sehr sie bald wieder bei uns begruessen zu konnen. Mit freundlichen Gruessen

8/10 Bien

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All inclusieve or not
No shuttle bus from boat to hotel. When we arrived we found out that Almost everybody else has “all-inclusieve” bur hotels.com did not give us this opportunity when we booked
Séjour de 3 nuits en février 2019
Réponse de General Manager- Bruno Martins le 26 juil. 2019
Dear Client Laura The Baleira village not disponabiliza the boat transfers to the hotel. Compared to the All.Inclusive regime you could upgrade directly to our Resort. Your comments are very important to continue exceeding expectations of our guests. Kind Regards.

10/10 Excellent

crickethill64, Eggiwil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ich war drei Wochen dort und habe nichts auszusetzen! Unbedingt mit HP buchen die Buffets am Abend sollte man unbedingt ausprobieren war Spitzenklasse!! Bei HP sind auch die Getränke inbegriffen, zudem kann man jederzeit die Wasserflaschen gratis an den Spendern wieder auffüllen! Verständigung in Englisch unproblematisch. Absolut empfehlenswert, ich gehe wieder Dorthin!!
Séjour de 21 nuits en novembre 2018
Réponse de Mónica Leodoro le 27 nov. 2018
Dear Guest, We are pleased to note that you enjoyed your stay at our hotel. Every day we do our best to satisfy our customers, and their opinion is very important to us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
punti di forza il cibo, lap
Séjour de 7 nuits en mai 2018
Réponse de Vila Baleira le 11 juil. 2018
Gentile Cliente, La ringrazio molto per la tua recensione e commenti gentile circa la vostra esperienza in Vila Baleira. E 'un grande piacere leggere che ti è piaciuto il vostro soggiorno con noi e farci esprimiamo la nostra ratitudine ringraziandovi per condividere i tuoi pensieri positivi con noi. I vostri commenti sono molto importanti per noi, e noi lavoriamo ogni giorno perseguendo il miglioramento del servizio per continuare a superare le aspettative dei nostri ospiti. A mio nome, la Direzion e personale e su quello della staff di Vila Baleira Hotel, speriamo abbiamo l'onore di ospitare nuovamente in un prossimo futuro. Cordiali saluti Bruno Martins Direttore Generale

10/10 Excellent

ole kasper

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A big surprise!
First impression not good; a tall building raging far above over the idyllic small town of Machico. But after staying 3 days I,m impressed! For the price for the rooms you really get value for money. Great breakfast! Situated perfect, above the beach and city center, friendly atmosphere, beautiful m surroundings. A lot do do both at and outside the hotel.
Séjour de 2 nuits en février 2018
Réponse de Vila Baleira le 13 mars 2018
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira. A project that was started in the beginning of the 70s by a group of German and American Doctors to take advantage of the medical and therapeutical properties of the sands and water of Porto Santo Island. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Your comments are very important for us, and we work every day pursuing service improvement to continue exceed expectations of our guests. On my own behalf and on that of the Vila Baleira Hotel team, we hope we have the honour of hosting you again in a near future. Kind regards Bruno Martins General Manager bruno.martins.bal@ferpinta.pt

10/10 Excellent

Iain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Fabulos Vila Baleira Hotel. Porto
Fabulous hotel. The best 4star I've stayed in. Staff.food. facilities all superb.
Séjour de 7 nuits en février 2018
Réponse de General Manager - Bruno Martis le 26 juil. 2019
Dear Guest. Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Best Regards.

8/10 Bien

Marco, Borgosesia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottima posizione, resort ricco di servizi
Il resort è collocato nella parte sudoccidentale dell'isola, quella più selvaggia e più gradevole per gli amanti della natura, con bellissima spiaggia sabbiosa, circoscritta da dune eoliche. Camere ampie e confortevoli, si vede il mare da ogni posizione. Ottima funzionalità della WIFI, letti comodi, pulizia ineccepibile. Il resort ha una piscina coperta di circa 15 m, con acqua molto calda, si può nuotare tranquillamente. Il centro Thalassa è posto al di là della strada, verso la spiaggia, ma è raggiungibile con un tunnel, comprende un ricco centro benessere con due entrate gratuite e la palestra, accessibile senza limitazioni. Sempre dalla parte di Thalassa è presente la piscina all'aperto con molti lettini ed ombrelloni gratuiti posti sul prato, mentre oltre le dune c'è la bellissima spiaggia, attrezzata con ombrelloni e lettini, questi a pagamento. Nel corpo centrale c'è anche la sala pranzo, molto ampia, con comodi tavolini. La colazione è molto varia e di buona qualità. Benchè non avessimo all-inclusive, abbiamo cenato tre sere ed il cibo ci è parso di buona qualità, particolarmente il pesce e la paella del martedì sera. Camerieri molto gentili e buffet continuamente rifornito. Molto gentile anche il personale della reception.
Séjour de 7 nuits en décembre 2017
Réponse de Direttore General-Bruno Martins le 26 juil. 2019
Gentile cliente, Marco Grazie per il vostri commenti sul vostro soggiorno all' Hotel Vila Baleira Resort & Spa. Il feedback dei nostri clienti sono molto importante per continuare a fare il meglio per voi. Nel mio nome e in tutto lo staff di Vila Baleira, speriamo di avere l' onore di darvi il benvenuto di nuovo. Cordiali saluti

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017
Réponse de Diretor Geral - Bruno Martins le 26 juil. 2019
Gratos pela sua preferência e a sua pontuação sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos ter a honra da sua visita novamente

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trancquilita e relax
In albergo ognuno si puo trovare impegno per suo gusto,piacuto tutto :cucina,bar,vicinanza mare e spa
Séjour de 7 nuits en novembre 2017
Réponse de Direttore General -Bruno Martins le 26 juil. 2019
Gentile cliente, Il feedback dei nostri clienti sono molto importante per continuare a fare il meglio per voi. Grazie per la vostra preferenza. Cordiali saluti

10/10 Excellent

Andrea, Correggio (RE)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
IL MASSIMO DEL RELAX
Isola fantastica , AMISURA D''UOMO, che offre: IL MASSIMO DEL RELAX , camminate su 9 km di spiaggia, passeggiate e arrampicate di sentieri sui PICHI, panorami mozzafiato, tranquillità, gente del posto cordialissima, un altro mondo nel quale ci vivrei volentieri, cibo ottimo, nell'Hotel Vila Bailera tutto OK. 2 soli suggerimenti: 1) tavoli e sedie al posto di divani e poltrone nelle sale adiacenti alla Hall ...per giocare a carte comodamente; 2) nel cartellone dell'animazione riportare l'attività dei giorni della settimana della serata dopo cena, manca, a mio avviso, un po' più di comunicazione dell'attività dell'animazione, che comprendo e apprezzo, molto discreta; magari gli animatori potrebbero pranzare o cenare nella sala insieme ai clienti.. e da lì impostare alcune attività di animazione. COMUNQUE TUTTO BELLISSIMO !!! SICURAMENTE CI TORNERO'
Séjour de 7 nuits en octobre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2017

10/10 Excellent

LUIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL CALMO COM PESSOAL AFETUOSO
A estadia foi agradável. Todo o pessoal, de todos os setores são simpáticos. Estão sempre com um sorriso e fazem tudo para nos agradar. Gostei imenso.

10/10 Excellent

Morten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Diretor Geral le 27 juil. 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et personnel et service

6/10 Satisfaisant

Faye , US

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great location, very outdated and sterile.
This hotel has an incredible location as it is across from one of the loveliest beaches I have ever been to, however, the hotel is NOT GOOD. We were placed in the building across from the main tower. The only way the rooms and hallways can be described is as bizarre. The building has zero character and upon arrival the floors were wet and extremely slippery. The housekeeping carts are kept in plain sight along with the trash bags. The rooms are dirty and give a very cold/sterile feeling. There are no frills in the rooms whatsoever. Our room came with one bottle of water. The safe had no lock on it so was completely useless. The bathroom is dirty and set up in a very illogical fashion. There were also very strange level changes in our room that were very hazardous especially during the evening. When we checked in we were not given any information about any of the facilities so we were completely clueless as to how to access the beach, get towels, nearby restaurants, etc. Again the beach is tremendous, and the staff who work at the beach bar/lifeguard stations are more than helpful and friendly. There is a great little bar next door as well.

8/10 Bien

Nuno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recomendo
Bom hotel, funcionários simpáticos

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Diretor Geral le 27 juil. 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tänne siis uudestaan
Buffettarjonta oli runsas ja riittävä, henkilökunta ystävällistä, palvelu rentoa ja sujuvaa, puutarha ihana, hotellin liikkeet ja retkimyymälä hyvät
Réponse de General Manager le 27 juil. 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future. Best Regards

10/10 Excellent

lisbeth , Danmark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt beliggenhed , tæt ved strand og Vandreture
God oplevelse selv om vejret ikke var det bedste , gode spa muligheder og Vandreture og rigtigt fint man kunne låne cykler . Fantastisk sted stille og roligt 😄

8/10 Bien

jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Diretor Geral le 27 juil. 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

8/10 Bien

Alfred, der Schweiz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KJURZ und GUT
Kurzaufenthalt. Weil die Faehre nach Porto Santo am 31.12.2015 fahrplanmaessig nicht fuhr, mussten wir einen Tag frueher abreisen. Die letzte Nacht (ohne dass wir da waren)wurde in Rechnung gestellt. ABER vielleicht haetten wir das frueher selber merken sollen ...
Réponse de General Manager le 27 juil. 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future. Best Regards

10/10 Excellent

Joaquim, Braga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Estadia muito agradável . Funcionários muito atenciosos. Na receção fomos tratados com grande simpatia.
Réponse de Diretor Geral le 27 juil. 2019
Caro Cliente, Agradecemos o reconhecimento da qualidade do nosso Resort e especialmente às referências feitas à nossa equipa que nos deixa muito orgulhosos do nosso trabalho. Gratos pela sua preferência e o seu caloroso comentário sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos ter a honra de o receber novamente.

6/10 Satisfaisant

Catia, Funchal

Les points forts : Propreté, personnel et service, confort de la chambre
Pequeno almoço
Cozinheiro disse k panquecas eram doces,mas tinham um sabor horrivel nada de doce ??????? , cozinheiro do pequeno almoço muito pouco simpático

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Badeferie
Boede i suite da vi kun var på øen i 2 døgn. Desværre lå suiten tæt på vej, men udsigt OK- fin service på hotellet;-)lidt slidt hotel.
Réponse de General Manager le 27 juil. 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important for us , and we work every day pursuing service improvement to continue exceed expectations of our guests. Best Regards

8/10 Bien

Maria, Lisboa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The pool and the spa are both great.
Réponse de General Manager - Bruno Martins le 27 juil. 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important for us , and we work every day pursuing service improvement to continue exceed expectations of our guests. Our commitment allouws us, to ensure and offer to our clients a service of excellence. Your satisfaction is our commitment. We hope to have the honor of hosting you again. Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mooie ligging + de hotelservices die je nodig hebt
prima 'all in' verblijf bijna naast het strand ; gelegenheid tot mooie wandelingen ; openbaar vervoer + rent a car + shuttle diensten aan het hotel ; en personeel zeer vriendelijk
Réponse de General Manager - Bruno Martins le 27 juil. 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important to continue exceeding expectations of our guests. We look forward to welcoming you back to our Resort. Your satisfaction is our commitment. Kind Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

José

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre