Bar (sur place)

Avis sur Outsite Porto Mouco

4 out of 5
Outsite Porto Mouco
R. de Frei Heitor Pinto 67, Porto, Porto

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 81 avis sur 118." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 118." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 118." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 118." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 118." "

9,6/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Rodrigo Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les chambres simples sont plus confortables que les supérieurs avec mezzanine car la Climatisation n’est pas très homogène entre les haut et les bas, et les escaliers sont très dangereuse !!
Séjour de 3 nuits en septembre 2023
Réponse de Bruno Carvalho le 19 sept. 2023
"Cher Victoria,Merci beaucoup d'avoir partagé votre expérience chez M.OU.CO avec nous. C'était un plaisir de vous accueillir dans notre hôtel !Nous avons pris note de vos commentaires et vous remercions de l'opinion que vous avez partagée avec nous, car c'est la seule façon d'améliorer notre prestation de services.Nous profitons de cette occasion pour vous informer que vos notes, ont notre meilleur accueil dans le but d'améliorer la qualité de nos installations, merci.Nous espérons pouvoir vous recevoir à nouveau dans un avenir proche.Cordialement,"

10/10 Excellent

Julie

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Une belle expérience! Super super propre et tranquille. Chambre confortable et spacieuse.
Séjour de 1 nuit en juin 2023
Réponse de Jorge Matos le 29 juin 2023
Cher JulieMerci beaucoup d'avoir partagé votre expérience chez M.OU.CO avec nous. C'était un plaisir de vous accueillir dans notre hôtel !Nous avons pris note de vos commentaires et vous remercions de nous faire part de vos réactions, car c'est le seul moyen d'améliorer notre prestation de services.Nous espérons pouvoir vous accueillir à nouveau dans un avenir proche.Cordialement,Jorge Matos

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
La chambre initiale avait quelques désagréments qui ont vite été résolus par un personnel très attentionné et aimable. Un hôtel qui a complètement dépassé nos attentes, beau et agréable. Un plaisir de pouvoir écouter des vinyles dans la chambre. Un grand merci, je reviendrai !
Séjour de 2 nuits en février 2023
Réponse de Jorge Matos le 14 févr. 2023
Cher Invité,Merci beaucoup d'avoir partagé votre expérience chez M.OU.CO avec nous. C'était un plaisir de vous accueillir dans notre hôtel !Nous avons pris note de vos commentaires et vous remercions de nous faire part de vos réactions, car c'est le seul moyen d'améliorer notre prestation de services.Nous espérons pouvoir vous accueillir à nouveau dans un avenir proche.Cordialement,Jorge Matos

10/10 Excellent

Andre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre sont très propre et calmes L hôtel a un beau design à prix raisonnable.
Séjour de 1 nuit en septembre 2022
Réponse de M.Ou.Co le 30 sept. 2022
Cher Andre,Merci beaucoup d'avoir partagé votre expérience chez M.OU.CO avec nous. C'était un plaisir de vous accueillir dans notre hôtel !Nous avons pris note de vos commentaires et vous remercions de nous faire part de vos réactions, car c'est le seul moyen d'améliorer notre prestation de services.Nous espérons pouvoir vous accueillir à nouveau dans un avenir proche.Cordialement,Eunice Alves

10/10 Excellent

Nicolas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2022
Réponse de M.Ou.Co le 30 sept. 2022
Dear Nicolas,Thank you very much for sharing your experience at M.OU.CO with us. It was a pleasure to welcome you in our hotel!We have taken note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our service delivery.We hope to be able to welcome you again in the near future.Yours sincerely,Eunice

8/10 Bien

Camille

Séjour de 3 nuits en septembre 2022
Réponse de Maria Pinto le 23 sept. 2022
Dear Camille,Thank you very much for sharing your experience at M.OU.CO with us. It was a pleasure to welcome you at our hotel!We have taken note of your comments and thank you for the opinion you have shared with us, as this is the only way we can improve our service delivery. We take this opportunity to inform you that your notes, have our best reception with the aim of improving the quality of our facilities, thank you.We hope to be able to receive you again in the near future.Yours sincerely,Maria Pinto

6/10 Satisfaisant

Denise

Les points forts : Propreté et personnel et service
Very friendly staff, but this is not a 4 star hotel. Rooms are spacious but very basic with concrete floors and ceiling, bathroom is new but sink doesn't drain and shower pressure poor. Room furnishings are modern but sparse, no coffee maker but an electric water kettle and instant coffee. No refrigerator. Convenient for train station and to metro stations but not to town center. Has a bar and occasionally music in the evening.
Séjour de 3 nuits en mai 2024
Réponse de Outsite M.Ou.Co Team le 25 mai 2024
Hello, Denise,Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff kind and attentive. Providing excellent service is our top priority, and it's wonderful to know our team made a positive impression.However, we regret that certain aspects of your stay did not meet your expectations for a 4-star hotel. We understand the importance of providing a complete and fulfilling experience for our guests. Your comments regarding the areas where we can improve are invaluable, and we are already working on addressing these issues.We appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future. Our goal is to continuously enhance our services and facilities, ensuring a truly exceptional stay for all our guests. Thank you again for your review.

10/10 Excellent

Phil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An interesting architectural designed 3 year old hotel, recommended.
Séjour de 4 nuits en mai 2024
Réponse de Outsite M.Ou.Co Team le 24 mai 2024
Dear PhilThank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the architecture of our hotel. Our design team put a lot of thought and effort into creating a space that is both aesthetically pleasing and comfortable for our guests, so your kind words mean a lot to us.We hope that the ambiance contributed to a memorable and enjoyable stay. If there is anything else that stood out to you or if you have any suggestions for improvement, please do not hesitate to let us know.We look forward to welcoming you back soon and hope that each visit continues to exceed your expectations.Warm regards,

4/10 Médiocre

Subrata

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
The staff service was not good. We asked for a couple of small ammenities which they were supposed to send to our room, but they never came.
Séjour de 1 nuit en mai 2024
Réponse de Outsite M.Ou.Co Team le 13 mai 2024
Hello, SubrataThank you for sharing your opinion with us, even if it wasn't everything we wanted. We are always looking to improve and your feedback is very valuable in this process.We are sad that we didn't meet your expectations this time, but we would be very happy to have you back for an experience that matches what you deserve. We promise to do our best to make your next stay a memorable one!

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Outsite M.Ou.Co Team le 13 mai 2024
Hello, AnnaIt's great to hear that you enjoyed your stay with us! Thank you for the rating and we hope to see you again soon to share some more moments. Outsite Mouco Team"

10/10 Excellent

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very unique property in an older part of town. A very contemporary hotel with a small lounge and food service but other options are walkable and safe. It is set up for remote workers with quiet individual spaces and small areas for socializing and networking.
Séjour de 2 nuits en avril 2024
Réponse de Outsite Mouco Team le 2 mai 2024
Hello, Bruce!It's great to hear that you enjoyed your stay with us! Thank you for the compliment and comments, and we hope to see you again soon to share some more moments.

10/10 Excellent

Jasmine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
loved my stay here! the hotel was aesthetically decroated, modern and clean. There is a record library for you to pick vinyls to play in your room, and the pool is also a great place to relax and chill. It is a bit far from the city centre of porto, but we didnt mind the walk, there are some cafes and restaurants around the hotel (also only a 5-10 min walk to the train station) I love strolling along the neighborhood. Will definitely stay at this place again when i am in porto!!
Séjour de 3 nuits en avril 2024
Réponse de Outsite M.Ou.Co Team le 30 avr. 2024
Dear Jasmine,Thank you for sharing your experience at Outsite M.Ou.Co with us. It was a genuine pleasure to welcome you to our hotel!We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Pamela

Séjour de 1 nuit en avril 2024
Réponse de Outsite M.Ou.Co Team le 24 mai 2024
Hello, PamelaIt's great to hear that you enjoyed your stay with us! Thank you for the compliment and we hope to see you again soon to share some more moments.

10/10 Excellent

Carolin Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Outsite M.Ou.Co Team le 30 avr. 2024
Dear Carolin,Thank you very much for sharing your opinion of Outsite M.Ou.Co with us.We hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Liliya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As it being my first time traveling solo, I love the hotel being part of the Outsite community where you get to meet many fellow solo travelers who are working remote.
Séjour de 10 nuits en avril 2024
Réponse de Outsite M.Ou.Co Team le 26 avr. 2024
Hello, LilyaWe are very happy with your review and hope to be able to count on your presence again in the near future.Sincerely,

8/10 Bien

Edith

Voyage en famille
The swimming pool and deck - very refreshing and relaxing. Great place to rest when you have a very full travel itinerary
Séjour de 1 nuit en avril 2024
Réponse de Outsite M.Ou.Co le 23 avr. 2024
Hello, EdithThank you very much for sharing your experience, it's very useful for us. We look forward to welcoming you again at the next opportunity!We remain at your disposal.

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for remote work, fast and reliable internet connection. In a quiet neighborhood, conveniently away from the buzz of downtown yet close enough that a short stroll brings you to the busier touristic Porto spots.
Séjour de 9 nuits en avril 2024
Réponse de Outsite M.Ou.Co Team le 14 avr. 2024
Dear Jorge,Thank you very much for sharing your experience at Outsite M.Ou.Co with us. It was a genuine pleasure to welcome you to our hotel!Thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Outsite M.Ou.Co Team le 14 avr. 2024
Dear Michael,Thank you very much for sharing your opinion of Outsite M.Ou.Co with usWe hope to be able to welcome you in the near future.Yours sincerely,

6/10 Satisfaisant

Wei Hao

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Front desk consists of one person that works limited hours. Had to call in to book a parking spot and couldn't get through to anyone until 8 calls later over the span of 2 days. Fyi there is just free street parking. Hotel is okay, towels smell weird. Shower has no door so water splashes everywhere. Area feels unsafe at night time.
Séjour de 3 nuits en mars 2024
Réponse de Outsite M.Ou.Co Team le 12 avr. 2024
Dear Wei Hao,Thank you for sharing your experience at Outsite M.Ou.Co with us. We regret that the service provided did not meet your expectations so we take note of your comments and genuinely appreciate the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to welcome you back in the near future so that we can improve your opinion about our hotel.Yours sincerely,

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the elegant modern design of the hotel compound, in some ways warm mid-century modern / cool retro. Concierge Isabel and Cafe manager Ruiz were wonderful. Lovely quiet ambiance.
Séjour de 1 nuit en mars 2024
Réponse de Outsite M.Ou.Co Team le 18 mars 2024
Dear AnnaThank you very much for sharing your experience at Outsite M.Ou.Co with us. It was a true pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Kindly,

10/10 Excellent

Kwun Hang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amazing and helpful staff
Séjour de 4 nuits en février 2024
Réponse de Outsite M.Ou.Co Team le 24 févr. 2024
Dear Kwun Hang,Thank you very much for sharing your experience at Outsite M.Ou.Co with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Franklyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really great all round experience, great design, brilliant, friendly, welcoming and helpful staff, great meals, lovely bedrooms, all so well thought out
Séjour de 1 nuit en février 2024
Réponse de Outsite M.Ou.Co Team le 24 févr. 2024
Dear Franklyn,Thank you very much for sharing your experience at Outsite M.Ou.Co with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Rodrigo

Séjour de 4 nuits en janvier 2024
Réponse de Outsite M.Ou.Co Team le 24 févr. 2024
Dear RodrigoThank you very much for sharing your opinion of Outsite M.Ou.Co with usWe hope to be able to welcome you in the near future.Yours sincerely,

8/10 Bien

Andreas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel and quiet location. Attention staff. The rooms lake some decoration and the floor some carpets (or a heating floor system), since the floor and halls are made of concrete, it gets very uncomfortable to walk barefoot. i
Séjour de 1 nuit en janvier 2024
Réponse de Outsite M.Ou.Co Team le 24 févr. 2024
Dear Andreas,Thank you very much for sharing your experience at Outsite M.Ou.Co with us. It was a pleasure to welcome you at our hotel!We have taken note of your comments and thank you for the opinion you have shared with us, as this is the only way we can improve our service delivery. We take this opportunity to inform you that your notes, have our best reception with the aim of improving the quality of our facilities, thank you.We hope to be able to receive you again in the near future.Yours sincerely,

10/10 Excellent

Paulo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Outsite M.Ou.Co Team le 29 janv. 2024
Estimado Paulo,Muchas gracias por compartir su opinión sobre Outsite M.Ou.Co con nosotrosEsperamos poder darle la bienvenida en un futuro próximo.Atentamente,

10/10 Excellent

Hyeonseung

Séjour de 3 nuits en janvier 2024
Réponse de Outsite M.Ou.Co Team le 24 févr. 2024
Dear Hyeonseung,Thank you very much for sharing your opinion of Outsite M.Ou.Co with usWe hope to be able to welcome you in the near future.Yours sincerely,

8/10 Bien

Gabriella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, super friendly service but location is a bit far from the sights and isn’t in a nice area. Bedding could have used a protective cover on the comforter rather than just the sheets and maybe a heavier blanket. We didn’t receive any room service and the ceiling above the bed could use a wipe down.
Séjour de 2 nuits en novembre 2023
Réponse de Bruno Carvalho le 30 nov. 2023
Dear Gabriella,Thank you very much for sharing your experience at M.OU.CO with us. It was a pleasure to welcome you at our hotel!We have taken note of your comments and thank you for the opinion you have shared with us, as this is the only way we can improve our service delivery. We take this opportunity to inform you that your notes, have our best reception with the aim of improving the quality of our facilities, thank you.We hope to be able to receive you again in the near future.Yours sincerely,

10/10 Excellent

Kiki

Séjour de 5 nuits en octobre 2023
Réponse de Bruno Carvalho le 30 oct. 2023
Dear Kiki,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Julie

Séjour de 4 nuits en octobre 2023
Réponse de Bruno Carvalho le 30 oct. 2023
Dear Julie,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Wendy

Séjour de 1 nuit en octobre 2023
Réponse de Bruno Carvalho le 30 oct. 2023
Dear WendyThank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Edson

Séjour de 3 nuits en octobre 2023
Réponse de Bruno Carvalho le 23 oct. 2023
Estimado(a) Edson,Muito obrigada por partilhar connosco a sua experiência na M.OU.CO. Foi um genuíno prazer recebe-lo(a) no nosso hotel!Desejamos poder voltar a merecer a sua confiança num futuro próximo.Atenciosamente,

10/10 Excellent

Beau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for black travellers
Lovely staff with a beautiful location, felt very comfortable here
Séjour de 2 nuits en octobre 2023
Réponse de Bruno Carvalho le 19 oct. 2023
Dear Beau,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Timo

*
Séjour de 5 nuits en septembre 2023
Réponse de Outsite M.Ou.Co Team le 29 janv. 2024
Dear Timo,Thank you very much for sharing your opinion of Outsite M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Hannelise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel, very different experience. The staff was super friendly. Location was very good, just a quick Uber trip to the city center. Best GT in the bar!!
Séjour de 3 nuits en septembre 2023
Réponse de Bruno Carvalho le 5 oct. 2023
Dear Hannelise,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Cristian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect. Very confortable and accesible. 10/10
Séjour de 2 nuits en septembre 2023
Réponse de Bruno Carvalho le 28 sept. 2023
Dear Cristian,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Bruno Carvalho le 28 sept. 2023
Dear George,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely original hotel. We were only there for one night but wish it had been longer. Stylish, comfortable and friendly.
Séjour de 1 nuit en septembre 2023
Réponse de Bruno Carvalho le 27 sept. 2023
Dear Elizabeth,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

8/10 Bien

Pablo José

Séjour de 3 nuits en septembre 2023
Réponse de Bruno Carvalho le 27 sept. 2023
"Dear guest and client,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Emma

Séjour de 2 nuits en septembre 2023
Réponse de Bruno Carvalho le 19 sept. 2023
"Dear guest and client,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,"

10/10 Excellent

Sherville

Séjour de 3 nuits en août 2023
Réponse de Bruno Carvalho le 27 sept. 2023
"Dear guest and client,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,

10/10 Excellent

Adrian, London

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Mouco was excellent. I enjoyed the modern design and the rooms were well thought through. The staff are very helpful and friendly. Breakfast spread is also good.
Séjour de 2 nuits en septembre 2023
Réponse de Bruno Carvalho le 19 sept. 2023
"Dear Adrian,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,"

10/10 Excellent

Matthew David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is lovely. The whole hotel is clean, the staff are friendly, and the food and drink available at the restaurant and bar is great. This hotel feels like a bit more of an experience than the typical hotel, which is exactly what we were looking for. It's located just outside the city centre, with only a 20-30 min walk into town. There is a metro stop 5 mins away if that's what you'd prefer. There is also a small supermarket right along the road for everything you'd need. We will definitely be going back to Porto, and will absolutely pick the Mouco Hotel again.
Séjour de 4 nuits en août 2023
Réponse de Teresa Martins le 30 août 2023
Dear guest,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Yohann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a good stay, hotel is clean and staff is very polite.
Séjour de 2 nuits en août 2023
Réponse de Teresa Martins le 30 août 2023
Dear guest,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful experience
A beautiful week at this lovely hotel, nice staff, clean rooms(everyday), yummy breakfast, the personnel were so kind and friendly, affordable prices, although there are not many options at the restaurant the ham and cheese sandwich was tasty. I had a very happy, warm, and amazing birthday week at the Mouco Hotel, thank you so much.
Séjour de 4 nuits en août 2023
Réponse de Teresa Martins le 30 août 2023
Dear guest,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

2/10 Horrible

Fumi

Séjour de 1 nuit en août 2023
Réponse de Bruno Carvalho le 19 sept. 2023
"Dear guest and client,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,"

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Legendary stay
Fantastic vibe, excellent staff and a lot of character.
Séjour de 5 nuits en août 2023
Réponse de Teresa Martins le 30 août 2023
Dear guest,Thank you very much for sharing your experience at M.OU.CO with us. It was a genuine pleasure to welcome you to our hotel!We are particularly happy to hear that our people made your stay memorable and we will share your comments with all our staff. We take note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our quality of service.We hope to be able to deserve your trust again in the near future.Yours sincerely,

8/10 Bien

Diana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel has a cool vibe. We liked that it was quiet, low key and music centered. The location is a quick walk to many of the main sites.
Séjour de 3 nuits en juillet 2023
Réponse de Jorge Matos le 7 août 2023
Dear DianaThank you very much for sharing your experience at M.OU.CO with us. It was a pleasure to welcome you in our hotel!We have taken note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our service delivery.We hope to be able to welcome you again in the near future.Yours sincerely,Jorge Matos

10/10 Excellent

Susan

Voyage en couple
Everyone spoke English so made it easy for us to communicate. Rooms were clean. Hotel was close to the bus and train station.
Séjour de 2 nuits en juillet 2023
Réponse de Jorge Matos le 7 août 2023
Dear Susan,Thank you very much for sharing your experience at M.OU.CO with us. It was a pleasure to welcome you in our hotel!We have taken note of your comments and thank you for the feedback you have shared with us, as this is the only way we can improve our service delivery.We hope to be able to welcome you again in the near future.Yours sincerely,Jorge Matos

10/10 Excellent

Suzannah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Jorge Matos le 31 juil. 2023
Dear Suzannah,Thank you very much for sharing your opinion of M.OU.CO with usWe hope to be able to welcome you in the near future.Yours sincerely,Jorge Matos

10/10 Excellent

Eleanor

Séjour de 4 nuits en juillet 2023