Avis sur Holiday Inn Portland West - Hillsboro, an IHG Hotel
Holiday Inn Portland West - Hillsboro, an IHG Hotel
2575 NW Aloclek Dr, Hillsboro, OR
Avis
8,8
Excellent
9,4/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage d’affaires
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de ah le 21 oct. 2023
Good Afternoon, Thank you for your glowing review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
David
Voyage d’affaires
21 nov. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bien
David
Séjour de 2 nuits en novembre 2021
Réponse de General Manager le 15 déc. 2021
We appreciate your business and value the feedback.
Thank you,
Robert Ehrhart
General Manager
6/10 Satisfaisant
Ravindra
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ravindra
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 28 mai 2024
Ravindra, thank you for your feedback. It is concerning to hear about your experiences with our team members, and we will look into improving our communication. Regarding parking charges, they are typically noted on our listing, but we will review this to ensure clarity. We are glad you had a pleasant experience at the bar. Your comments are appreciated and will help us improve.
10/10 Excellent
Barbara
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Barbara, thank you for sharing your positive experience at the Holiday Inn Portland West - Hillsboro, an IHG Hotel. We're delighted you enjoyed the clean and modern design, the comfortable bed, and our friendly team members. It's great to know the proximity to nearby restaurants was convenient for you. We hope to welcome you back on your next visit to Portland.
10/10 Excellent
Martin, Altadena
Voyage d’affaires
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 11 mai 2024
Martin, it's great to hear that the location of Holiday Inn Portland West - Hillsboro worked well for you staying conveniently close to numerous dining options and a large shopping area. We're glad your time with us was satisfactory, and we hope to welcome you back soon.
10/10 Excellent
Iris
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iris
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Iris, we're thrilled to hear about your positive experience at Holiday Inn Portland West - Hillsboro, an IHG Hotel. Providing a convenient location and friendly colleagues is what we aim for every time. Please come and join us again in the future.
10/10 Excellent
Suzan
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suzan
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 3 mai 2024
Suzan, it's heartening to hear how much you appreciated your stay at Holiday Inn Portland West - Hillsboro. Your kind words about our design, comfort, and patient, flexible team members are highly appreciated. We hope you'll grace us with your presence again in the future.
8/10 Bien
Kenneth, San Jose
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kenneth
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Kenneth, thank you for choosing to stay at the Holiday Inn Portland West - Hillsboro. We're pleased to hear that your overall experience was positive. In regards to the parking fee, we strive to make all charges as transparent as possible. We recommend guests review all fees and charges on our website before booking, to avoid surprises. We appreciate your feedback and hope to welcome you back in the future.
10/10 Excellent
Zoey
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zoey
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Zoey, thank you for your splendid rating of Holiday Inn Portland West - Hillsboro, an IHG Hotel. It seems like you had a fantastic experience with us. We are looking forward to your next visit.
8/10 Bien
Jerry
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Jerry, it's great to hear that you appreciated the cleanliness of Holiday Inn Portland West - Hillsboro, an IHG Hotel and its proximity to a variety of dining options. Thank you for sharing your favorable experience. We hope to welcome you again in the future.
10/10 Excellent
Rae Lee
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rae Lee
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Rae Lee, it's wonderful to know you appreciated the convenient locale of Holiday Inn Portland West - Hillsboro. Proximity to various shopping and dining establishments is indeed one of the benefits of staying with us. We appreciate your feedback and look forward to welcoming you again!
10/10 Excellent
Cynthia
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Cynthia, it's fantastic to hear that your stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel, was noteworthy! We invite you to visit us again when your travels bring you to Portland. Take care!
8/10 Bien
Rebecca, Topeka
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Rebecca, we're delighted to know you found our property appealing. We appreciate your feedback regarding the additional charges. It's our aim to present a clear understanding of services related to parking and breakfast. We're sorry if this caused some inconvenience and we will work to ensure more clarity in the future. We look forward to welcoming you back at Holiday Inn Portland West - Hillsboro, an IHG Hotel.
10/10 Excellent
Nik, Yakima
Voyage d’affaires
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nik
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 20 avr. 2024
Nik, we're thrilled to hear that your stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel, was hassle-free and convenient for your work trip. It's wonderful that our on-site bar provided an easy dinner solution for you. Your affirmation that you'd choose us again is truly rewarding. We're looking forward to welcoming you back soon. Safe travels until then.
8/10 Bien
todd
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
todd
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Todd, it's wonderful to hear that you found the Holiday Inn Portland West - Hillsboro to be clean and well-appointed. Your satisfaction means a lot to us. Regarding breakfast and the EV charging, your insights are deeply appreciated. We'll ensure to check on the functionality of our amenities to provide a comfortable stay for all guests. Thank you for bringing these issues to our attention and we hope to welcome you back soon.
10/10 Excellent
Reina
14 avr. 2024
Reina
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 mai 2024
Reina, thank you for choosing the Holiday Inn Portland West - Hillsboro, an IHG Hotel! We are thrilled that you enjoyed your stay and we hope to have the pleasure of hosting you again very soon.
10/10 Excellent
Santhosh
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Santhosh
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Thank you for the 5/5 rating, Santhosh!It's excellent you enjoyed your time at Holiday Inn Portland West - Hillsboro, an IHG Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
2/10 Horrible
Rachel
12 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rachel
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 12 avr. 2024
Rachel, it's certainly regrettable to hear about the challenges you encountered with our key system. Be assured, we value every guest experience and we are committed to constant improvement. Your feedback has been noted and will be used as a tool for enhancing our future guest's stays. We hope you'll give us another opportunity to serve you better in the future.
10/10 Excellent
Xinxing
Voyage en famille avec de jeunes enfants
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xinxing
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Xinxing, we're overjoyed to hear that you had a wonderful vacation at Holiday Inn Portland West - Hillsboro, an IHG Hotel! Your praise for our spotless accommodations, inviting pools, and well-equipped gym is greatly appreciated. Thanks for choosing to stay with us, and we hope to welcome you back soon for another memorable stay.
10/10 Excellent
Jewel
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jewel
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Jewel, it's wonderful to hear you had an amazing experience at Holiday Inn Portland West - Hillsboro, an IHG Hotel. We're committed to ensuring our guests have a memorable stay. We hope to welcome you again in the future.
10/10 Excellent
Kendra, Herriman
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kendra
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Kendra, it's fantastic to read that you would consider another stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel. We truly appreciate your kind words and hope to welcome you back in the near future. Safe travels!
8/10 Bien
Kandace
7 avr. 2024
Kandace
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 27 avr. 2024
Kandace, thank you for choosing to stay at the Holiday Inn Portland West - Hillsboro. It's fantastic to see your high rating. We're glad to have met your expectations and we hope to welcome you again soon for an even better experience.
10/10 Excellent
Rebecca
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 28 mars 2024
Rebecca, we are thrilled to hear your stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel, made you feel like a star! It's fantastic that our beautifully pristine and contemporary setting met your expectations. We can't wait to welcome you back for another extraordinary stay in the future.
8/10 Bien
Edward
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Edward, it's fantastic to hear about your enjoyable stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel. We're thrilled to know that the efficient service provided by our colleague, JZ, enhanced your stay. His ability to accommodate your requests speaks volumes about our commitment to customer satisfaction. We'll be sure to pass along your kind words and look forward to your next visit.
2/10 Horrible
Erin
19 mars 2024
Erin
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Erin, your feedback is incredibly valuable. We understand the challenges faced with the room allocation given your family size. We also recognize the inconvenience caused by the translucent bathroom door and issues surrounding the nightstand charging ports. We're committed to ensuring that room assignments better fit the needs of our guests. Our dedicated team members are looking forward to demonstrating our commitment to guest satisfaction.
10/10 Excellent
Badre Narayanan
Voyage en famille avec de jeunes enfants
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Badre Narayanan
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 18 mars 2024
Badre, it's delightful to know that you appreciated the well-kept environment at Holiday Inn Portland West - Hillsboro. Our team continuously strives to maintain high standards of cleanliness for our guests. We hope to have the opportunity to host you again in the future.
10/10 Excellent
Penisio
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Penisio
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Penisio, it's wonderful to know you had a great experience at Holiday Inn Portland West - Hillsboro, an IHG Hotel. We appreciate your high rating and hope to see you again soon. You're always welcome at our property!
10/10 Excellent
Teresa
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 2 nuits en mars 2024
Réponse de ah le 16 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
Stephanie
11 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en mars 2024
Réponse de ah le 12 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
Kevin
Voyage en famille, Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 6 nuits en mars 2024
Réponse de ah le 12 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Jamey
2 mars 2024
Jamey
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
Thanks for the perfect rating, Jamey!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Holiday Inn Portland West - Hillsboro, an IHG Hotel.Have a wonderful day!
10/10 Excellent
Kimberly, Mission Viejo
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 5 nuits en février 2024
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
Laurie
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurie
Séjour de 2 nuits en février 2024
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
4/10 Médiocre
Cynthia
Voyage d’affaires
27 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Cynthia
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We hope that you overall enjoyed your stay but also that you had a great trip. Best, Andrew General Manager
8/10 Bien
Tessa
25 févr. 2024
Tessa
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mars 2024
Tessa, thank you for taking the time to rate the Holiday Inn Portland West - Hillsboro, an IHG Hotel using Expedia. We're delighted you enjoyed your stay, although it seems we may have room for improvement to ensure an even better experience next time. We hope to see you again in the future to show you our commitment to making your next stay even better.
10/10 Excellent
Erin
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 5 nuits en février 2024
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Cedric
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cedric
Séjour de 2 nuits en février 2024
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
6/10 Satisfaisant
Melissa
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Melissa
Séjour de 1 nuit en février 2024
Réponse de ah le 2 mars 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
Deena
Voyage en famille avec de jeunes enfants
16 févr. 2024
Les points forts : Propreté et personnel et service
Deena
Séjour de 1 nuit en février 2024
Réponse de ah le 17 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
April
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April
Séjour de 1 nuit en février 2024
Réponse de ah le 17 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Meredith, Snohomish
Voyage en famille avec de jeunes enfants
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meredith
Séjour de 1 nuit en février 2024
Réponse de ah le 17 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Samantha
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en février 2024
Réponse de ah le 17 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Tommy, St George
9 févr. 2024
Tommy
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Tommy, we're thrilled to hear that you enjoyed your stay at Holiday Inn Portland West - Hillsboro, an IHG Hotel. We hope you'll choose us as your destination again in the future. Thank you for taking the time to rate us.
8/10 Bien
Marina
9 févr. 2024
Marina
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mars 2024
Marina, thank you for staying at Holiday Inn Portland West - Hillsboro, an IHG Hotel and for your ratings. We're delighted to see that you had a positive experience. Your support is greatly appreciated and we hope to host you again in the future.
10/10 Excellent
Christy
Voyage en couple
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christy
Séjour de 3 nuits en janvier 2024
Réponse de ah le 6 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Katee
29 janv. 2024
Katee
Séjour de 1 nuit en janvier 2024
Réponse de ah le 6 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
James
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en janvier 2024
Réponse de ah le 6 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
10/10 Excellent
Kindra
Voyage en famille
28 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kindra
Séjour de 2 nuits en janvier 2024
Réponse de ah le 6 févr. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
6/10 Satisfaisant
Michael
22 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Average
Michael
Séjour de 1 nuit en janvier 2024
Réponse de ah le 24 janv. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager
8/10 Bien
Nevin
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nevin
Séjour de 1 nuit en janvier 2024
Réponse de ah le 24 janv. 2024
Good Afternoon, Thank you for your review. We are happy that you enjoyed your stay and would enjoy welcoming you back with warm arms. Hope you have amazing travels and we will see you again in soon. Best, Andrew General Manager