Piscine extérieure, parasols de plage, chaises longues
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Avis sur Holiday Inn Portland - Columbia Riverfront, an IHG hotel

3 out of 5
Holiday Inn Portland - Columbia Riverfront, an IHG hotel
909 N Hayden Island Dr, Portland, OR

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 256 avis sur 414." "
Note des voyageurs de 8 (Bien), d’après 95 avis sur 414." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 414." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 414." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 414." "

8,8/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Elise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were very happy with our one night stay at this hotel. We wish we could have stayed longer snd plan to come back! The pool and grounds are beautiful and the rooms are spacious and very clean.
Séjour de 1 nuit en mai 2024
Réponse de JB le 23 mai 2024
Thank you Elise. This is great to hear. We eagerly look forward to welcoming you back for a return visit.

10/10 Excellent

Krista

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Good location. Big rooms. Pretty view. Friendly staff! It’s definitely an older hotel but has some charm.
Séjour de 1 nuit en mai 2024
Réponse de Kalysta Conrad, Front Desk Supervisor le 21 mai 2024
Hey, KristaWe are so glad to hear you enjoyed staying with us at the Holiday Inn - Columbia Riverfront! Thank you for taking the time to give us feedback and leaving a wonderful review.

10/10 Excellent

Nyla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 22 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Portland - Columbia Riverfront.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the awesome score! We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

Tony

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I like the location next to the river has a nice view from outside, but this becomes a party hotel on the weekend where people wake you up at 2:30 in the morning, knocking and running up and down the hallway some people sit off the alarm the hotel smells like mold down the hallway luckily, the rooms are nice and clean had plenty of towelsdon’t eat at the restaurant. The food is horrible there oh my God this is an old rundown hotel too bad they don’t put more money into it and make it look nice. Don’t eat at the restaurant. The food is horrible there oh my God this is a old rundown hotel too bad they don’t put more money into it and make it look nice.
Séjour de 3 nuits en mai 2024
Réponse de Kalysta Conrad, Front Desk Supervisor le 20 mai 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Rachel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel, had a Double Queen St with Balcony and it was super comfy, clean and pretty. Loved the marble bathroom. Had a bathtub for the kids. The kids loved the pool and they had poolside service (expensive but cool). Beautiful view of the Columbia
Séjour de 2 nuits en mai 2024
Réponse de JB le 16 mai 2024
Thank you Rachel. We appreciate the feedback. Very happy to hear that enjoyed your room and yes, we were super excited to get the pool open a bit early this year with the nice weather.

6/10 Satisfaisant

Stephanie

Les points faibles : Personnel et service
I liked the eating area and bar
Séjour de 1 nuit en mai 2024
Réponse de JB le 14 mai 2024
Thank you Stephanie. We are glad you enjoyed our restaurant. Please come back soon.

10/10 Excellent

Rebecca

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet, clean and the staff was very helpful and delightful!
Séjour de 1 nuit en mai 2024
Réponse de JB le 9 mai 2024
Thank you Rebecca. We look forward to welcoming you back again in the near future.

8/10 Bien

Margie, Moses Lake

Séjour de 1 nuit en mars 2024
Réponse de JB le 8 mai 2024
Thank you for the review Marge. Please come see us again!

10/10 Excellent

Kristopher

Séjour de 1 nuit en février 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 22 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Portland - Columbia Riverfront.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the great score! We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

April Sue

Séjour de 4 nuits en avril 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 22 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Portland - Columbia Riverfront.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the wonderful score! We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jason

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This place was like home. Loved everything about it. The staff was wonderful. The room was perfect. Beds were soooo comfortable. Balcony and the view was fabulous. The walkway on the river was beautiful. I will return soon.
Séjour de 1 nuit en avril 2024
Réponse de JB le 29 avr. 2024
Thank you so much for this review Jason. The details you have provided are great to hear and we were privileged to be your home away from home. Looking forward to welcoming you back soon.

10/10 Excellent

Isaiah

Séjour de 1 nuit en avril 2024
Réponse de JB le 16 mai 2024
Thank you for the great review Isaiah. Please come back soon!

10/10 Excellent

Wilfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 6 avr. 2024
Hello Wilfred,Thank you for the wonderful feedback and we appreciate your response. We're happy to hear your experience with us was pleasant and hope to see you back here soon. If you have any questions or concerns please feel free to reach out anytime. Have a great day!

8/10 Bien

Mya

Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thank you for the review Mya. We look forward to your next visit.

10/10 Excellent

Rattana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a great property and right at the waterfront.
Séjour de 1 nuit en mars 2024
Réponse de Hailey Camporeale, Front Desk Supervisor le 3 avr. 2024
Hello Rattana, Thank you for taking the time to tell us about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope you give us the opportunity to serve you again!

10/10 Excellent

Adeline, Oak Harbor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ms. Tara gave us a room with fantastic view… the dining experience during breakfast was great! Great customer service!
Séjour de 1 nuit en mars 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 1 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Portland - Columbia Riverfront.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thanks for the awesome score!!Again, thank you for choosing Holiday Inn, and if I can be of assistance or if you have any questions reach out anytime.

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place and accessible price
Réponse de Hailey Camporeale, Front Desk Supervisor le 1 avr. 2024
Hello Miguel, thank you for taking the time to tell us about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn!

10/10 Excellent

Corrynn

Séjour de 1 nuit en mars 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 1 avr. 2024
Thank you for sharing your experience with us. We appreciate the feedback and hope to see you back soon! If you have any questions or concerns please feel free to reach out anytime. Have a great day!

4/10 Médiocre

Jake

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Air ducts in bathroom were very dirty and caked on with dust. Hallways were a little messy/dirty. Floor 1 was freezing cold and we’re not heated like the rest of the floors. The staff member at the front desk was very friendly and nice though. So our welcome was good!
Séjour de 1 nuit en mars 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 3 mars 2024
Dear Jake, I apologize to hear that your hotel stay was not up to your expectations. We take guest feedback seriously, and I appreciate you sharing your experience. Our team is committed to improving our services, and I assure you that we will address the issues you encountered. We hope to see you again and provide you with the service you deserve. Thank you for the wonderful comment about our front desk. Have a great day!

10/10 Excellent

Wilfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel, friendly staff and closr to I5
Séjour de 1 nuit en février 2024
Réponse de JB le 1 mars 2024
Thank you for the kind review Wilfred. We sincerely appreciate your feedback and look forward to your next visit.

10/10 Excellent

Alberto, Guadalajara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo bien, Muy buena atención del personal
Séjour de 2 nuits en février 2024
Réponse de Hailey Camporeale, Front Desk Supervisor le 23 févr. 2024
Hello Alberto, Thank you for taking the time to tell us about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In desperate need of makeover
This is a run down, old hotel that is need of a good cleaning everywhere outside the front lobby. Front lobby gives the impression that this is a decent place. We had a river view room with a balcony. The balcony was sketchy and felt like it was going to fall right off the building and the railing was very rickety. There was a security guard that drove around the building all night with an extremely bright flashing light which lit up the room every time he drove by. I chose this place based on the reviews on hotels.com. I was very, very disappointed in the state of this property. Will not stay here again.
Séjour de 2 nuits en février 2024
Réponse de Jacqueline Smith, Front Office Supervisor le 21 févr. 2024
Thank you for sharing your feedback with us. We are sorry to hear that your stay at the Holiday Inn- Columbia Riverfront did not meet your expectations. We appreciate your honest comments about the condition of the hotel, the balcony, and the security guard. We take our guests’ satisfaction very seriously and we will use your input to improve our services and facilities. We hope you will give us another chance to provide you with a better experience in the future. Please feel free to contact our hotel if you would like to further discuss your concerns. Thank you for choosing Holiday Inn.

10/10 Excellent

Thomas P.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and good food options
Séjour de 2 nuits en février 2024
Réponse de Kelsy Juarez, Front Desk Supervisor le 19 févr. 2024
Dear Thomas P,Thank you for your feedback and we appreciate your comment about our staff and food options. Thank you for the wonderful score! Again, thank you for choosing Holiday Inn Portland- Columbia Riverfront. We hope to see you back here soon. For any questions or concerns please feel free to reach out to us anytime.

10/10 Excellent

Gerry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice remodel. great river property
Séjour de 1 nuit en février 2024
Réponse de Hailey Camporeale, Front Desk Supervisor le 5 févr. 2024
Hello Gerry, We are so very glad to hear that you enjoyed your stay here with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the wonderful score and we hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Alexis

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always like to stay here when I'm in town
Séjour de 2 nuits en décembre 2023
Réponse de Hailey Camporeale, Front Desk Supervisor le 25 janv. 2024
Hello Alexis, Thank you for staying with us at the Holiday Inn Columbia Riverfront! We appreciate you taking the time to share your feedback and we are so glad to have you as a continual guest. We look forward to the opportunity to serve you again with your future stays.

10/10 Excellent

William, Renton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a river view room, I really enjoyed the view and would pay extra for it again. The room was clean, the mattress was very comfortable. The parking lot was patrolled by security all night and that let me relax that my car would be safe while we slept. The facilities were mostly renovated, it looks like they still have more to do. I bet it'll be really nice when it's all done. This will be our go to place when we visit Portland in the future. We can easily get to everything from there but the little island it's on has a tranquil feel and lots of stores and restaurants near by
Séjour de 2 nuits en janvier 2024
Réponse de JB le 20 janv. 2024
Thank you William. We are very glad to hear your enjoyed your stay and look forward to welcoming you back again.

8/10 Bien

Shelley

Séjour de 1 nuit en janvier 2024
Réponse de JB le 1 mars 2024
Thank you for the review Shelley. Please come back soon.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JB le 20 janv. 2024
Thank you for the review John. Please come again.

8/10 Bien

Melissa, Airdrie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was spacious and very clean. Very happy with the accommodations overall. Beds dipped in the middle though, so not the most comfortable sleep, but still adequate for the price paid.
Séjour de 1 nuit en janvier 2024
Réponse de JB le 20 janv. 2024
Thank you for the feedback Melissa. We will look into the bed issue you mentioned and ensure that is taken care of.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rooms are clean and hotel is well maintained. The hotel lobby is good too and has many dining options. Overall a good option for families traveling to Portland.
Séjour de 2 nuits en janvier 2024
Réponse de JB le 9 janv. 2024
Thank you Christina. We sincerely appreciate the detailed feedback. We hope to welcome you back again soon!

8/10 Bien

Ebony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Suprising nice stay. Its an old property and a little dated. But can see where upgrades have been made. Overall cleanliness was pretty good and view of the rived was amazing
Séjour de 1 nuit en janvier 2024
Réponse de Hailey Camporeale, Front Desk Supervisor le 9 janv. 2024
Dear Ebony,Thank you for taking the time to tell us about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.Please know that your feedback is extremely valuable to us and we are so very glad to hear that you enjoyed your stay. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Roger

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de JB le 9 janv. 2024
Thank you for the review Roger. We hope you will consider us again during your next trip to Portland.

10/10 Excellent

michelle, puyallup

Séjour de 1 nuit en janvier 2024
Réponse de JB le 9 janv. 2024
Thank you for the great review Michelle. Please come see us again soon.

10/10 Excellent

Natalie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de JB le 3 janv. 2024
Thank you Natalie. We hope to see you again soon!

6/10 Satisfaisant

Shiela

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We liked the river view but for the price without free breakfast
Séjour de 2 nuits en décembre 2023
Réponse de JB le 3 janv. 2024
Thank you for the feedback Sheila. Please try one of our breakfast inclusive packages on your next visit.

10/10 Excellent

Joy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de JB le 3 janv. 2024
Thank you for the review Joy. We are glad you enjoyed you stay.

10/10 Excellent

Brooke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice!
Séjour de 1 nuit en décembre 2023
Réponse de JB le 29 déc. 2023
Thank you Brooke! We appreciate the great review and look forward to welcoming you back soon!

8/10 Bien

Eve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de JB le 29 déc. 2023
Thank you for the review Eve. We hope you will consider staying with us again.

10/10 Excellent

darcus

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de JB le 27 déc. 2023
Thank you Darcus. Please some again!

10/10 Excellent

Hermann Fernandes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place by the Columbia River. We came late fall but I can see how awesome it is in summer with the pools open and the sun shining. Very convenient when comming and returning to Seattle.
Séjour de 2 nuits en septembre 2023
Réponse de Hailey Camporeale, Front Desk Supervisor le 25 déc. 2023
Hello Hermann, thank you for the great review and for staying here with us at the Holiday Inn! We are very glad to hear that you enjoyed your stay. Hopefully we can have you back again in the summer time for another stay.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful sunrise
Staff is friendly and helpful. The property is comfortable, clean & quiet. Tara at the front desk is excellent!
Séjour de 3 nuits en décembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 18 déc. 2023
Dear Eric,Thank you for the wonderful score and thank you for choosing Holiday Inn Portland- Columbia Riverfront. We are happy to hear Tara was excellent and I will be passing that along to upper management. We appreciate all your feedback as it helps improve our guests experiences. We hope to see you again in the future. For any questions or concerns please feel free to reach out to us anytime. Have a great day!

10/10 Excellent

STEVE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JB le 19 déc. 2023
Thank you for the amazing review Steve. Please come back and visit us again.

10/10 Excellent

Ma. Jessele

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 12 déc. 2023
Dear Ma. Jessele,Thank you for taking the time to give us your feedback, we greatly appreciate your response as we use it to improve upon our guests experiences. I will make sure to pass along this information to our team to ensure improvement. Thank you for the wonderful score. I hope we get to serve you again in the future. Have a great day!

6/10 Satisfaisant

Jason

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not the best place. It’s in a pretty industrial area, parking lot wasn’t well lit. Upon checking in we were given our keys and though the hotel was pretty empty staff decided to put us right next to the elevator. The room was nothing to write home about. Carpets were in need of cleaning, linens weren’t so great, and the shower had a 12” step UP to get into, and the shower floor was very slippery causing my partner to slip and hurt her leg on the square tile edge leading into the shower . Likely the most unsafe shower design I’ve ever seen. The amenities were sparse and the provided coffee very bitter and cheap. I don’t recommend this hotel, and I likely won’t be back here again, maybe avoiding holiday in / IHG altogether.
Séjour de 1 nuit en décembre 2023
Réponse de Charles Long, Assistant Director of Front Office le 6 déc. 2023
Dear Jason,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Casey

Séjour de 2 nuits en décembre 2023
Réponse de JB le 27 déc. 2023
Thank you for the review Casey. We are glad you enjoyed your visit.

10/10 Excellent

Yun, Irvine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious and bigger than most holiday inns
Séjour de 2 nuits en décembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 12 déc. 2023
Dear Yun,Thank you for taking the time to give us your feedback, we greatly appreciate your response as we use it to improve upon our guests experiences. I will make sure to pass along this information to our team to ensure improvement. Thank you for the wonderful score. I hope we get to serve you again in the future. Have a great day!

10/10 Excellent

Mathew, Longview

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 12 déc. 2023
Dear Mathew,Thank you for taking the time to give us your feedback, we greatly appreciate your response as we use it to improve upon our guests experiences. I will make sure to pass along this information to our team to ensure improvement. Thank you for the wonderful score. I hope we get to serve you again in the future. Have a great day!

6/10 Satisfaisant

IAN

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 12 déc. 2023
Dear IAN,Thank you for taking the time to give us your feedback, we greatly appreciate your response as we use it to improve upon our guests experiences. I will make sure to pass along this information to our team to ensure improvement. Thank you for the wonderful score. I hope we get to serve you again in the future. Have a great day!

8/10 Bien

Amber

Les points forts : Personnel et service et équipements
A great clean place to rest our head for the night on a midway trip to southern oregon
Séjour de 1 nuit en novembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 12 déc. 2023
Dear Amber,Thank you for taking the time to give us your feedback, we greatly appreciate your response as we use it to improve upon our guests experiences. I will make sure to pass along this information to our team to ensure improvement. Thank you for the wonderful score. I hope we get to serve you again in the future. Have a great day!

10/10 Excellent

Joy

Séjour de 1 nuit en novembre 2023
Réponse de Kelsy Juarez, Front Desk Supervisor le 18 déc. 2023
Dear Joy,Thank you for the wonderful score and thank you for choosing Holiday Inn Portland- Columbia Riverfront. We appreciate all your feedback as it helps improve our guests experience. We hope to see you again in the future. For any questions or concerns please feel free to reach out to us anytime. Have a great day!