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Avis sur Best Western Portland West Beaverton

3.5 out of 5
Best Western Portland West Beaverton
9900 SW Canyon Rd, Portland, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 347 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 146 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 68 avis sur 1000." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Suzanne

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was clean and tidy. The breakfast was great, lots of variety and the staff was friendly and helpful. The hallway was littered with confections from a party.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Margalit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It had a beautiful water feature.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nancy Olivo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very polite staff
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Frances

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Chexk in was easy, the emplyee checking us in was very nice. This room and linens were clean. The toiletries were nice. I did not like the soap/shampoo dispensers hanging in the shower. The beds were not very comfortable - not the worst, not the best. This is a motel with entrance doors to guest rooms being outside. I notice in the exterior photos of the hotel and in the description, this is not shown or mentioned. That was a disappointment upon arrival. This hotel was ok for our one night stay.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Grace

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel! Will definitely be back!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Frances

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en avril 2024

10/10 Excellent

Alisha

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The outdoor pool is heated. There were 2 ducks that absolutely love the heated pool, they sit outside the ledge of it, super cute. The staff is amazing all the way around, I lost my phone and the lady at the front desk tracked me down to return it. Food was good, bartenders were fun. I also dropped my phone in the trash... yes I'm a mess.. the groundskeeper saw it happen and insisted he get it out for me. Breakfast was also good, lots of choices to choose from.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Danni

Séjour de 1 nuit en avril 2024

8/10 Bien

Hakki

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nicole Sturn General Manager le 9 avr. 2024
HakkiThank you for taking the time to review our property! I am so happy to see you enjoyed your stay with us and do hope you come back again soon!

8/10 Bien

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room renovations were very nice. We've stayed here before and will probably continue to do so for our trips to Portland unless the price keeps going up. Convenient access to Forest Park, Arboretum, Zoo, St. Vincents Hospital and new Reser Center in Beaverton. Affords a back route into Portland.
Séjour de 1 nuit en mars 2024
Réponse de Nicole Sturn General Manager le 9 avr. 2024
Carol, Thank you so much for continuing to stay with us! We are very proud of all of the changes we have made to the property, and I am so happy you are able to enjoy it! We can't wait to have you back to stay with us again soon!

10/10 Excellent

Lubica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nicole Sturn General Manager le 9 avr. 2024
LubicaThank you for taking the time to review our property! I am so happy to see you enjoyed your stay with us and do hope you come back again soon!

10/10 Excellent

WEIBIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nicole Sturn General Manager le 9 avr. 2024
Thank you for taking the time to review our property! I am so happy to see you enjoyed your stay with us and do hope you come back again soon!

8/10 Bien

Julia

Séjour de 2 nuits en mars 2024

10/10 Excellent

Jacob

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The pool/hot tub and breakfast were amazing
Séjour de 2 nuits en mars 2024
Réponse de Nicole Sturn General Manager le 29 mars 2024
Jacob, Thank you so much for the Amazing review!!!! I am so happy you were able to enjoy the pool and breakfast during your stay!! We do hope you come back and stay with us again soon!

10/10 Excellent

Weiguang

Voyage en famille
Les points forts : Personnel et service
staff are amazing
Séjour de 3 nuits en mars 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Weiguang, Thank you so much for you kind review! We love our job so it is awesome when someone points this out We have a great team! I am so happy to see you enjoyed your stay with us and I do hope you come back and stay with us again soon!

10/10 Excellent

Jasim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent services
Séjour de 1 nuit en janvier 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Jasim, Thank you so much for taking the time to review our property! I am so happy to see you enjoyed your stay with us here at the Best Western Portland West Beaverton hotel! Please do come back and stay with us again soon!

4/10 Médiocre

glenn

Séjour de 2 nuits en février 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Glenn, I am sorry to see you didn't enjoy your stay with us your feedback is appreciated. Please do come back and give us another try!

8/10 Bien

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location
Séjour de 5 nuits en février 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Kathy, I am so happy the location of the hotel worked out well for you, Thank you for choosing to stay with us and I am glade you enjoyed your time! Please do come back and stay again soon!

8/10 Bien

Joel

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
We liked it was quiet
Séjour de 10 nuits en février 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Joel, I am so happy you enjoyed your stay with us here at the Best Wester Portland West Beaverton! We do hope you come back and stay with us again soon!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nicole Sturn General Manager le 19 mars 2024
Mark, Thank you so much for taking the time to review our property! I am so pleased to see you enjoyed your stay with us here at the Best Western Portland West Beaverton Hotel and do hope you come back again soon!

4/10 Médiocre

Scott

Voyage en groupe, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
maybe get your TV's to work. 2 of us with seperate rooms had TV that did not have volume. for the price, we will not be back and since we race in the city almost across the street, we will let others know to go elsewhere as well.
Séjour de 2 nuits en février 2024
Réponse de Nicole Sturn General Manager le 19 févr. 2024
Scott, I do apologize for the inconvenience when that kind of thing happens it is a easy fix did you report it to the front desk? We really do our best to accommodate and make our guest feel comfortable during their stay we are always here to help in anyway we can. Again I do apologize for this and I do hope you would be willing to give us a chance again.

6/10 Satisfaisant

Alex

Voyage d’affaires
Les points faibles : Propreté
Séjour de 1 nuit en février 2024
Réponse de Nicole Sturn General Manager le 19 févr. 2024
Alex, Thank you for taking the time to review our property! Thank you for choosing to stay with us at the Best Western Portland West Beaverton! and do hope you come back and stay with us again soon!

8/10 Bien

Colette

Séjour de 1 nuit en février 2024
Réponse de Nicole Sturn General Manager le 29 mars 2024
Colette, Thank you for taking the time to review our property! I am happy to see you were able to enjoy your time here with us! Please do come back and stay with us again soon!

8/10 Bien

Kristin

Séjour de 2 nuits en janvier 2024
Réponse de Nicole Sturn General Manager le 29 mars 2024
Kristin,Thank you for taking the time to review our property! I am happy to see you enjoyed your stay with us and hope you do come back and stay with us again soon!

4/10 Médiocre

Kent

Séjour de 1 nuit en janvier 2024
Réponse de Nicole Sturn General Manager le 29 mars 2024
Kent, I am sorry to see you did not enjoy your time her with us but I do hoe you will give our property another chance!

8/10 Bien

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Nicole Sturn General Manager le 27 janv. 2024
Kristina, Thank you so much for taking the time to review your stay with us here I am so happy to see you enjoyed your time and so hope to have you back again soon!

2/10 Horrible

David, Tehachapi

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nicole Sturn General Manager le 27 janv. 2024
David, I am sorry to see you did not enjoy your time with us! Please reach out and let me know if there is anything i can do to fix the issue. Have a great weekend

2/10 Horrible

Joshua

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No heat, no hotwater, limited wifi
Séjour de 1 nuit en janvier 2024
Réponse de Nicole Sturn General Manager le 27 janv. 2024
Joshua, Thank you for this review! I am so sorry that due to the awful ice storm the Portland area had like almost everyone in the area our Power went out and with that come some small issues that with time we are able to overcome! All of our staff worked very hard to make sure we could do all we could to accommodate everyone's needs in this difficult time. I hope you have a wonderful new year!

2/10 Horrible

Jesse

No power
Séjour de 1 nuit en janvier 2024
Réponse de Nicole Sturn General Manager le 27 janv. 2024
Jesse, I am so sorry about the storm knocking out the power it really was a great big inconvenience for everyone! I am so pleased to see you were understanding of something that was out of the hotels control! I do hope you have a great weekend

8/10 Bien

Tara, Redding

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was okay, room is nice, but a cup full of cigarette butts right outside our balcony door.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Séjour de 6 nuits en décembre 2023
Réponse de Nicole Sturn General Manager le 19 févr. 2024
Jill, Thank you for choosing to stay with us here at the Best Western Portland West Beaverton hotel! I am happy to see you enjoyed your stay with us and do hope you come and stay with us again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Thank you for taking the time to review our property! I am happy to see you enjoyed your stay with us here at the Best Western Portland West Beaverton hotel and do hope you come back and stay again soon!

8/10 Bien

Angela

Séjour de 1 nuit en décembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Thank you for taking the time to review our property! I do hope you enjoyed your stay please do come back and stay with us again soon!

6/10 Satisfaisant

Kevin

Voyage en couple
Les points forts : Propreté et personnel et service
The staff was nice and friendly, the rooms were updated and nice. The only problem was there was a strong marijuana smell in the hall and it got stronger near the employee only door and all night when our heater would come on the smell would get worse coming out of the heater fan.
Séjour de 1 nuit en décembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Kevin, Thank you for taking the time to review our property.... I am sorry to see you did not enjoy your stay. I am curious what employee door you are speaking of?Anyways I do hope you give us another try and come back and stay with us again soon!

6/10 Satisfaisant

Ricardo

Les points forts : Personnel et service
Cccccccccc
Séjour de 1 nuit en décembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
I am sorry to see you did not enjoy your stay with us! I do hope you will give us another chance and come back and stay again soon! Happy New Year!

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Ryan, Thank you for taking the time to review our property! I am happy to see you enjoyed your stay with us here and i do hope you come back and stay with us again soon! Happy New Year!

4/10 Médiocre

Brooke

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Équipements
I stayed at this motel over Thanksgiving. The check in process was quick and easy. The price was affordable. The parking situation is not good. Very steep hills and a long walk to the room. The room had stains on the floor and my pillow had brown marks on it. There was hair in the sink. The room was not cleaned or serviced the entire day Thursday. I returned at approx. 9 pm and called the front desk. No one answered. I called again, no answer. I called a third time and finally got a response. The gentleman said he was not good at cleaning rooms but could bring us some towels. I also found a dead bug in the coffee maker. The second day the room was cleaned but the bed was not made and a dirty sheet was left on the floor.
Séjour de 3 nuits en novembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Brooke,I am sorry to see you did not have a great experience with us! But I do appreciate your feedback! I do hope you will give us another try and come to stay again soon! Happy New Year!

10/10 Excellent

Yining

Séjour de 1 nuit en novembre 2023
Réponse de Nicole Sturn le 1 janv. 2024
Thank you so much for taking the time to review our property! I am so happy to see you enjoyed your stay with us! Please do come back and stay with us again soon!

4/10 Médiocre

Peter

Les points faibles : Personnel et service
We stayed for one night and didn’t try using the shower until morning when we found that the shower handle turned uselessly on the stub. No water! No refund and no shower before Thanksgiving dinner!
Séjour de 1 nuit en novembre 2023
Réponse de Nicole Sturn le 30 nov. 2023
Peter, I do apologize for your experience here with us! This is not the impression we like our guests to leave with! I am curious did you happen to report this to the front desk? If you would like to call me at the hotel I would like to hear more for you. Again I am so sorry for the inconvenience.

8/10 Bien

Sheryl

Les points forts : Infrastructures et conditions de l’hébergement
This hotel was fine for the value
Séjour de 1 nuit en novembre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Sheryl,Thank you for taking the time to review our property, I do hope you enjoyed your stay with us here at the BW Portland West Beaverton and do hope you come back and stay again soon!

8/10 Bien

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hot tub need bubbles
Nice facility and location. A bit to close to a busy road so you’ll want a room in the back. The bed was pretty hard and didn’t suit the wife. Could have used an extra blanket but was able to adjust the heat to compensate. Overall I would stay again but ask for a room in the lower back portion of property. The hot tub was warm but not hot and lacked bubbles.
Séjour de 2 nuits en novembre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Andrew, Thank you so much for taking the time to review our hotel! Please for any reason do not hesitate to ask We would have been more then happy to get you another blanket. Guest satisfaction is out top priority! I do hope you come back and stay with us again here soon!

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Elizabeth, Thank you for taking the time to review our hotel! I do hope you come back and stay with us again soon when you are in the area!

8/10 Bien

FABIO, Manteca

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good bed, awesome staff and the breakfast was better than I was expecting.
Séjour de 1 nuit en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Fabio, Thank you so much for that great review I do agree with you! we have a pretty awesome staff here at the BW Portland West Beaverton hotel! I am so happy to see you enjoyed your breakfast as well! Please do come back and stay with us again soon!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great looking clean property
Séjour de 2 nuits en octobre 2023
Réponse de Nicole Sturn General Manager le 27 janv. 2024
Daniel, I am so happy to see you enjoyed your time here with us at the Best Western Portland West Beaverton Hotel! Thank you for taking the time to review our property and please do come back and stay with us again soon!

10/10 Excellent

TERESA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Teresa! Thank you so much! We really appreciate the 5 out of 5!! i am so happy to see you enjoyed your stay with us here at the BW Portland West Beaverton and do hope to have you back again soon!

10/10 Excellent

Amy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thank you!
Excellent. Beautiful pond and scenery. Great service.
Séjour de 3 nuits en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Amy, Thank you so much for taking the time to review our property! I am so happy to see you were able to enjoy the beautiful Pond when you stayed with us! Please do come back and stay with us again soon!

10/10 Excellent

Shoni

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Great staff and the breakfast was delicious with a lot of great choices!
Séjour de 1 nuit en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Shoni,Thank you so much for your kind words! We are very proud of the team we have here at the BW Portland West Beaverton Property! But guest satisfaction is our top priority so from all of us to you! Thank you!! And please come back and stay with us again soon!

10/10 Excellent

Crystal

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Crystal, Thank you for sharing these beautiful Pictures!! I am so happy to see you enjoyed your stay with us here at the BW Portland West Beaverton hotel and stay with us again soon!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nicole Sturn le 17 nov. 2023
Thank you for taking the time to review our property! I do hope you come back and stay with us again soo and give us that chance to give you the 10 out of 10 experience you deserve!!