Thanks Shanna for such a great review. It was great having you and your friends. Hope to see you back in the future.

We apologize for any inconvenience you experienced during your stay at our accommodation. We take guest feedback seriously and strive to provide the best possible experience. Our supervisor, Asha, conducts regular inspections of all rooms to ensure they are in proper condition before guests check-in. We have thoroughly investigated the concerns you raised, and while we acknowledge that there was a minor issue with one of the wooden panels on a bed, it was promptly addressed. Our repair team was called upon immediately and fixed the issue within an hour of receiving the complaint. Regarding the other concerns you mentioned, such as cleanliness, insects, the condition of the door knob, we regret to hear about these issues. However, it is important to note that you did not bring them to our attention during your stay, nor did you report them to our staff, including Asha, who was available to assist you. You did not express any further dissatisfaction or anger during your interaction with our staff. We take pride in maintaining a high standard of cleanliness and addressing any maintenance issues promptly, and we would have been more than happy to address these concerns had we been made aware of them. We value your feedback, as it helps us identify areas for improvement. We have taken note of your comments and will use them to enhance our services and facilities.

Thank you for your 10 out of 10 review! We greatly appreciate your kind words and perfect rating. Your feedback means a lot to us and serves as a motivation to continue providing exceptional service. We look forward to welcoming you back in the future!