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Avis sur Hotel The Kantipur

3.5 out of 5
Hotel The Kantipur
Lakeside, Pokhara

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 15 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 24." "

8,2/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Christian

Séjour de 3 nuits en mai 2022
Réponse de Hotel The Kantipur Team le 10 mai 2022
Thank you very much for your wonderful rating. We are glad that you had a pleasant stay. Your review has given us motivation to work harder. Hope to welcome you again in our hotel. Have a great day everyday!! Best Regards, Hotel The Kantipur Team

10/10 Excellent

Surakshya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased about the service. Rooms were clean and staffs were very polite. Highly recommended.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Ankur

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great hotel staff is great , humble and try to fulfil all your needs… this is resort kind of hotel and ambiance is really great…
Séjour de 8 nuits en janvier 2024

10/10 Excellent

Krishna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Graeme

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a lovely accommodating hotel. Great staff and nothing is to much.
Séjour de 7 nuits en novembre 2023
Réponse de Keshav Khadka le 4 déc. 2023
Dear GraemeThank you for valuable feedback.we are always here for great hospitality .Best regardsKantipur Team

10/10 Excellent

masayuki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Situation is good. room was big for one person. Hotel's design was unique.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Gaurav

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never have I ever experienced such a kind of personal service. Great value for money!
Séjour de 1 nuit en avril 2023

10/10 Excellent

Noah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my second visit in Hotel The Kantipur. It was a pleasant as before. Highly recommended!

4/10 Médiocre

Saroj

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not as expected

2/10 Horrible

Aita

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is not good bed and everything is ni good
Séjour de 1 nuit en octobre 2022

8/10 Bien

Arjun

Séjour de 1 nuit en juin 2022

10/10 Excellent

Noah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you again Hotel The Kantipur for a wonderful and comfortable stay. The staffs were very friendly like the last time. Highly recommend to people looking to relax and find peace.
Séjour de 1 nuit en juin 2022
Réponse de Kantipur Team le 4 juil. 2022
Dear Noah, Thank you for choosing our hotel, Hotel The Kantipur and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Hotel The Kantipur Team

10/10 Excellent

Gaurav

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property The whole premise was very peaceful and quiet. I could hear the chirping of the birds all the time. The breakfast was also good. Thoroughly enjoyed my stay here. Overall I enjoyed the beautiful garden and a great sense of peace.
Séjour de 1 nuit en juin 2022
Réponse de Kantipur Team le 4 juil. 2022
Dear Gaurav sir, Thank you for taking your time to review us. We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. I'm sure the birds also found it pleasing in your presence. We hope to see you again soon! Hotel The Kantipur team

4/10 Médiocre

Donald

The property was outdated and only in fair condition. No fridge in the room and the staff was not able to provide ice, when the weather is hot its nice to have ice for cold drinks. The breakfast was mediocre and the and served in a downstairs dimly lit room.
Séjour de 1 nuit en mai 2022
Réponse de Kantipur Team le 17 juin 2022
Dear Donald Povarchook sir, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards, Hotel The Kantipur Team

6/10 Satisfaisant

Ravi

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a comfortable hotel, however, there were issues with food. The kitchen staff were less in number. Also, there were not many food options. Breakfast was not good. Due to shortage of staff, we had to almost enter into kitchen to pick the food.
Séjour de 3 nuits en décembre 2021
Réponse de Kantipur Team le 9 janv. 2022
Dear Ravi Sir, Thank you very much for your warm review sir. We are grateful that you found your stay comfortable. We like to apologize for the inconvenience caused from our side. We'll definitely look into the matter of breakfast and shortage of staff. Please accept our apology. Thank you for staying with us. Have a great health always :)

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel The Kantipur ticked off all of our requirements according to the service, environment, design, contextualization, and reflection of the culture with architectural beauty. Best location, wonderful service, real Nepal test on all food and the greenery including best view of annapurna mountains. We asked for a vehicle service and they provided the service promptly and all of the staffs were very humble.
Séjour de 1 nuit en juillet 2021
Réponse de Hotel the Kantipur Team le 25 juil. 2021
Dear Guest, It was our pleasure to serve you . We are delighted to see your warm review. We will definitely take heed of your review. Your review gives us an inspiration to work much harder and improve our service. We hope to see you again. Have a great day!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location convenient to explore Pokhara. Great mountain views from the hotel. The breakfast was nice. The staff are incredibly friendly and helpful. We shared trekking stories with the manager who also went out of his way to make sure we were happy with the service provided. Although we arrived early the receptionist made sure we had access to the room. The rooms were fully ready even though we arrived pretty early. This was very much appreciated since we had just got back from trekking.
Séjour de 1 nuit en juin 2021
Réponse de Hotel the Kantipur Team le 2 juil. 2021
Dear Guest, We are grateful to have served you. Thank you very much for your warm review. We will definitely take heed of your review. Your review gives us an inspiration to work much harder and improve our service. We hope to see you again. May you have great health! Hotel the Kantipur Team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, I had a great experience with the Hotel the Kantipur. The staffs was incredibly helpful, and the amenities were great. Moreover, we stayed here during the pandemic and the room were fully clean and sanitized. The breakfast was great. They arranged a car for us during our stay. The suite was very good with comfortable furniture and the bed was comfortable too. We would definitely stay here again.
Séjour de 1 nuit en juin 2021
Réponse de Hotel the Kantipur Team le 29 juin 2021
Dear Noah Sir, It was our pleasure to serve you . We are delighted to see your warm review. We will definitely take heed of your review. Your review gives us an inspiration to work much harder and improve our service. We hope to see you again. Have a great day! Hotel the Kantipur Team

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2020

10/10 Excellent

Nalen, Mumbai, India

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great food, great accommodation, great hospitality! Multiple buildings with fabulously furnished rooms where you can spend your leisure time in peace. Beautiful garden, serene environment. I'd stay at this hotel next time too!
Séjour de 1 nuit en novembre 2020

6/10 Satisfaisant

Andrea

Les points forts : Personnel et service
Les points faibles : Propreté
Für 1 Nacht Okay
Das Hotel macht von aussen einen Wunderschönen Eindruck, Schade ist Das die Zimmer schon etwas heruntergerockt sind und auch die Sauberkeit vor allem in den Badezimmern zu Wünschen übrig lässt. Ausserdem Stinken die Badezimmer.... beim service Gibt sich das Personal mühe und ist sehr freundlich. Bei unserem Zimmer funktionierte die Dusche nicht.... wir haben umstandslos ein anderes Zimmer erhalten. Das Frühstücksbuffet ist Ein mix aus Continental und Nepalesisch ich fand das Essen nicht so gut. Auch wenn das hotel an der Lakeside liegt ist es zu Fuss ca. 15 min bis ins Zentrum
Séjour de 4 nuits en octobre 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Horrible never to go there again. Staff seems nit to understand amything u tell them. My food order took 1.5 hr to arrive. Crap
Séjour de 3 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
水回りのこまかいところが気になりました。ほか問題ありません。
Séjour de 2 nuits en février 2019

10/10 Excellent

Filip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay with a great breakfast. Helpful personal.
Séjour de 1 nuit en novembre 2018