Avis
8,2
Très bien
8,6/10
Propreté
8,2/10
Personnel et service
7,2/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Allison,We're delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
10/10 Excellent
Lance, RANCHO CUCAMONGA
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lance
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Lance,Dear guest, we are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay at our hotel.
10/10 Excellent
Louise
14 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Louise
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Louise, We are pleased to hear that you had an excellent experience at our traditional hotel. Your feedback is greatly appreciated. Thank you for sharing your thoughts with us.
4/10 Médiocre
Todd
Voyage en famille
11 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todd
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Todd, We appreciate your feedback and apologize for the experience you had. Your comments will be shared with the appropriate team members for further review. Should you wish to discuss your stay further, please contact our management team directly for assistance.
10/10 Excellent
Jene'e
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jene'e
Séjour de 2 nuits en février 2024
Réponse de Manager le 10 mai 2024
Hello Jene'e,We are delighted to hear that our hotel left a lasting impression on you, evoking a sense of history and uniqueness. Your feedback is truly appreciated as we strive to provide memorable experiences for all our guests. Thank you for choosing to stay with us.
8/10 Bien
Sherry
Voyage en groupe
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sherry
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Sherry, We appreciate your feedback on your recent stay at our hotel. We're glad to hear you found your room clean and spacious, and enjoyed the relaxing and quiet atmosphere. It's great to know you found the location convenient for exploring dining, drinking, and shopping options. We hope to welcome you back soon for another enjoyable stay!
8/10 Bien
LESLIE
4 mai 2024
Les points forts : Propreté et équipements
LESLIE
Séjour de 2 nuits en avril 2024
Réponse de Manager le 7 mai 2024
Hello LESLIE, We are pleased to hear that you appreciated the historical charm of our hotel. Thank you for taking the time to share your feedback with us. We hope you had a lovely stay and that you made some great memories during your visit.
4/10 Médiocre
Katherine
3 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 mai 2024
Hello Katherine, We value your feedback and will share your comments with our team for review. We strive to provide a comfortable experience for all our guests and will take your suggestions into consideration for future improvements.
10/10 Excellent
Robert
30 avr. 2024
Robert
Séjour de 4 nuits en avril 2024
Réponse de Manager le 22 mai 2024
Hello Robert,We are thrilled to hear that you had an excellent experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
8/10 Bien
Leo, Brownsdale
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leo
Réponse de Manager le 1 mai 2024
Hello Leo, We're delighted you enjoyed the historical surroundings during your stay with us. Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or wish to share more about your experience, please don't hesitate to get in touch with us.
8/10 Bien
Cheryl
26 avr. 2024
Cheryl
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 mai 2024
Hello Cheryl, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
10/10 Excellent
Cheryl
Voyage en famille avec de jeunes enfants
26 avr. 2024
Cheryl
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Cheryl,We're thrilled to hear you enjoyed our hotel's unique antiques and convenient location. We strive to provide a memorable experience for all our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.
8/10 Bien
Harrison, Gallup
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harrison
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Harrison,We are delighted to hear that you found our hotel historic and charming. Your feedback is greatly appreciated. We hope to welcome you back in the future to experience more of our unique atmosphere and hospitality.
8/10 Bien
Erik
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erik
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Erik, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
8/10 Bien
Jennifer
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Jennifer,We appreciate your detailed feedback on your recent stay with us. It's great to hear you enjoyed our convenient location, easy check-in process, and the cleanliness of our rooms. We're glad you had the chance to explore the historic displays in our main area as well. Your comments on the bed comfort, soundproofing, room amenities, and security are duly noted for future improvements. We hope to have the opportunity to welcome you back in the future so you can experience the changes firsthand. If you're ever in the area, do stop by to enjoy the rich history of our hotel and the vibrant surroundings of Placerville.
10/10 Excellent
Robert
14 avr. 2024
Robert
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 mai 2024
Hello Robert,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.
8/10 Bien
Robin
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robin
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Robin,We're pleased to hear you found our beds comfortable and enjoyed the roomy layout and decor during your stay. We strive to provide a cozy and welcoming atmosphere for all our guests to enjoy their time with us. Your feedback is valued, and we hope to welcome you back for another pleasant experience with us.
10/10 Excellent
Cathy
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cathy
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Cathy, We are delighted to hear that you enjoyed your stay at the Cary House in downtown Placerville and that you found the location convenient for exploring the town and its amenities. It's wonderful to hear that you appreciated the nearby restaurants, pubs, wine shops, and shopping opportunities. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.
10/10 Excellent
Patricia
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Patricia,We are pleased to hear you enjoyed your stay in our charming town. Your feedback is truly appreciated as we strive to offer a pleasant experience to all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority.
8/10 Bien
Christopher
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Christopher, We appreciate your feedback on our historic hotel and comfortable rooms. We strive to maintain a smoke-free environment and will look into the odor concern. Our hotel has a rich history, which some find adds to its charm. Thank you for staying with us.
10/10 Excellent
Michelle
Voyage en couple
29 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Michelle,We appreciate your feedback and are delighted you found our hotel wonderful. Rest assured, we have noted your comments regarding the mattress for future considerations. Thank you for choosing to stay with us.
8/10 Bien
Fabiola
Voyage en famille avec de jeunes enfants
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabiola
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Fabiola,We are thrilled to hear that you had a wonderful time at Cary House Hotel in Placerville! Our staff takes great pride in providing a friendly atmosphere and maintaining clean, comfortable rooms for all our guests. It's great to know that you enjoyed exploring the historic artifacts during your stay. We hope to welcome you back again soon for another enjoyable experience.
8/10 Bien
Wendy
Voyage en couple
23 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Wendy,We're pleased to hear you enjoyed our hotel's rich history. Feel free to reach out to our management for any further feedback or assistance.
10/10 Excellent
kenneth
Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kenneth
Séjour de 2 nuits en mars 2024
Réponse de Manager le 17 mars 2024
Hello kenneth,We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel. We appreciate your positive feedback and hope to welcome you back in the future.
8/10 Bien
Lucas
Voyage en famille
11 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucas
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Lucas, We appreciate your feedback on your recent stay with us. Our historic hotel's design does come with some limitations, including our heating and cooling systems. We recommend reaching out to our management for any concerns during your next visit to ensure a more comfortable stay.
8/10 Bien
Patricia
9 mars 2024
Patricia
Séjour de 1 nuit en mars 2024
Réponse de Manager le 31 mars 2024
Hello Patricia,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback to share, please do not hesitate to reach out to us so we can continue to improve our services. Safe travels!
10/10 Excellent
Gloria
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Gloria,We're delighted to hear you enjoyed our historic buildings and rooms, as well as the assistance provided by our desk clerk. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another memorable stay.
10/10 Excellent
Jeffrey
4 mars 2024
Jeffrey
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Jeffrey,We are delighted to hear that you had an exceptional stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the near future!
4/10 Médiocre
Trinity
1 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Trinity
Réponse de Manager le 6 mars 2024
Hello Trinity, We're sorry to hear you didn't fully enjoy your stay. Your feedback is valuable to us; please feel free to reach out to us with more details so we can address any issues you encountered. We hope we have the opportunity to better serve you in the future.
4/10 Médiocre
Tai Hing
Voyage en famille
1 mars 2024
Les points forts : Propreté et personnel et service
Tai Hing
Séjour de 1 nuit en février 2024
Réponse de Manager le 2 mars 2024
Hello Tai Hing,We appreciate your feedback on the hotel services and facilities. For any future concerns, please feel free to contact our management team directly to address any issues thoroughly. Thank you for bringing this to our attention.
10/10 Excellent
Colleen
Voyage en groupe
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Colleen
Séjour de 1 nuit en février 2024
Réponse de Manager le 28 févr. 2024
Hello Colleen,We are delighted to hear that you enjoyed the charm of our historical hotel and the vibrant downtown area. We aim to provide a unique experience for our guests. Should you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out.
8/10 Bien
Derrick
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ski trip
Derrick
Séjour de 2 nuits en février 2024
Réponse de Manager le 28 févr. 2024
Hello Derrick,We are thrilled to hear you enjoyed the dining and entertainment options in our charming town. Your positive feedback is greatly appreciated and we hope to welcome you back again soon!
10/10 Excellent
Jolene
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jolene
Réponse de Manager le 24 févr. 2024
Hello Jolene,We apologize that the room temperature did not meet your expectations during your stay. Guest comfort is important to us, and we appreciate your feedback as we continuously work to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.
10/10 Excellent
Jeffrey
20 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en février 2024
Réponse de Manager le 23 févr. 2024
Hello Jeffrey,Thanks for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Matt
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matt
Séjour de 1 nuit en février 2024
Réponse de Manager le 20 févr. 2024
Hello Matt,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
6/10 Satisfaisant
Jennifer
Voyage d’affaires
14 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Jennifer
Réponse de Manager le 17 févr. 2024
Hello Jennifer, Thank you for choosing our hotel during your recent visit to the area. We appreciate your kind words about the historical charm and convenient location. We apologize for any inconvenience you experienced with the noise from the nearby bar and street. We understand that this could affect the quality of your stay. We appreciate your feedback and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful experience.
10/10 Excellent
Millie
12 févr. 2024
Millie
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 mars 2024
Hello Millie,We are excited to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another outstanding experience.
8/10 Bien
John
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en février 2024
Réponse de Manager le 13 févr. 2024
Hello John,Thank you for sharing your positive experience with us! We are delighted to hear that you had a good stay at our hotel. Guest satisfaction is our top priority, and we strive to provide excellent service and comfort to all our guests. We hope to welcome you back in the future for another enjoyable stay.
8/10 Bien
Bryce
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryce
Séjour de 2 nuits en février 2024
Réponse de Manager le 10 févr. 2024
Hello Bryce,Thank you for choosing to stay with us! We are glad to hear that you had a positive experience at our hotel. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.
10/10 Excellent
Linda, Redwood City
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello Linda, Thank you for choosing our hotel for your stay in Placerville! We're delighted to hear that you found our property clean, comfortable, and conveniently located in the heart of old town. It's always a pleasure to provide a historical experience for our guests. We appreciate your positive feedback and hope to welcome you back in the future.
6/10 Satisfaisant
Susan
Voyage en couple
5 févr. 2024
Les points forts : Propreté
Susan
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 févr. 2024
Hello Susan, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the blinds, bathtub, coffee pot, noise, and lighting in the parking area. We appreciate you bringing these concerns to our attention and we will review them with our team to ensure a better experience for future guests.
6/10 Satisfaisant
Voyageur vérifié
3 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 6 févr. 2024
Dear Guest, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the elevator noise and the front desk service. We will share your comments with the appropriate team members for their attention. Thank you for acknowledging the efforts of our housekeeper. We are glad she was able to assist you. We hope to have the opportunity to provide you with a better experience in the future.
8/10 Bien
Teresa
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 2 févr. 2024
Hello Teresa,Thank you so much for your kind words and for choosing our hotel for your stay. We're thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to have the opportunity to welcome you back in the future.
10/10 Excellent
QINGQUAN
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
QINGQUAN
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 29 janv. 2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!
10/10 Excellent
Dean
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dean
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 2 févr. 2024
Hello Dean,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the near future.
10/10 Excellent
QINGQUAN
Voyage en famille, Voyage en groupe
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
QINGQUAN
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 janv. 2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.
8/10 Bien
Amy
Voyage en couple
17 janv. 2024
Amy
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Amy, Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you appreciated the historical ambiance of our property and surrounding area. While our fixtures and furnishings may have a touch of nostalgia, we strive to provide a unique and charming experience for our guests. We look forward to welcoming you back again in the future.
10/10 Excellent
Hildi
Voyage en couple
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hildi
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Hildi,Thank you for your kind words about our historic building and the accommodations. We're glad to hear that you enjoyed your stay with us. Should you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out to our management team.
10/10 Excellent
Jill
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jill
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 16 janv. 2024
Hello Jill,Thank you for choosing our hotel for your stay. Your five-star rating is greatly appreciated. We are thrilled to hear that you had fun staying in our hotel. Thank you so much, waiting to serve you again!
8/10 Bien
Elaine
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elaine
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 14 janv. 2024
Hello Elaine,Thank you for sharing your feedback on your recent stay with us. We appreciate your compliments on our lobby's antique furnishings and stained glass windows. However, we apologize for any inconvenience caused by the slanted floors and thin walls that affected your stay. We strive to provide a peaceful environment for our guests, and we apologize for any disturbance caused by noise from neighboring rooms and the alley. We appreciate your understanding and hope to welcome you back in the future for an improved experience.