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Avis sur Candlewood Suites Washington North, an IHG Hotel

2.5 out of 5
Candlewood Suites Washington North, an IHG Hotel
255 Meadowlands Blvd, Washington, PA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 186 avis sur 357." "
Note des voyageurs de 8 (Bien), d’après 111 avis sur 357." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 357." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 357." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 357." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Yvon

Les points forts : Propreté et infrastructures et conditions de l’hébergement

8/10 Bien

EH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

8/10 Bien

Suzanne

Very helpful staff
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 9 avr. 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

4/10 Médiocre

Diane

They don't just put a hold on the incidental fee, they double charge you for the amount of the whole stay.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 9 avr. 2024
Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I would like to express my sincere apologies for the negative experience you had during your stay. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

6/10 Satisfaisant

William

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

10/10 Excellent

Kenn

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 1 févr. 2024
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Paul

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 1 févr. 2024
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Kenn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, comfortable motel
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Wayne Michael Majuri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lot’s of room. Dining bar and bedroom were better than expected. Couch was very hard, not comfortable.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its very clean and modern
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Cindy, Hilliard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our 2nd time staying here and we'll definitely be back! 1/2 hour to Acrisure Stadium is the real draw but super clean suites with a stove and full size frig do it for us! Super clean, updated and quiet too!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Séjour de 1 nuit en novembre 2023

8/10 Bien

John

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

10/10 Excellent

Kimberly, Champaign

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

10/10 Excellent

Kimberly, Champaign

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very comfortable
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 11 nuits en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
loved having a full size fridge full microwave and cook top. bathroom was spacious and the staff was very nice and helpful
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

10/10 Excellent

Cindy, Hilliard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, friendly staff and such a nice kitchen and work space!
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

8/10 Bien

Voyageur vérifié

Voyage en famille
The service is excellent. The rooms are clean. The quality of the hotel is good. They welcome pets and offer a dog walk area.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

8/10 Bien

katrena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
only thing bedroom tv didnt work
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

8/10 Bien

D.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2023
Réponse de Hotel Manager le 27 oct. 2023
Thank you for taking the time to tell us about your experience at Candlewood Suites - Washington North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for staying with us.

4/10 Médiocre

joan, langhorne

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
First thing I noticed was blood and dirt on wall of elevator. There was no parking and we had to park off site. All parking full. Then I saw a dead fly on my shelf, cob webs on the bottom of the tv. I opened the closet and there was a huge McDonald’s bag the size of a paper grocery bag filled with empty wrappers cartons and food from a prior guest. Trash was never disposed of. The bed seems comfortable, air works and tv is fine. I’m kind of picky about cleanliness so the fly cobwebs and McDonald’s trash have me queasy. I picked this hotel based on reviews of 8 or higher. There were plenty of reviews that were 10/10 and 8/10 but I’d put this hotel at a 7 or 6.5.
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 10 août 2023
Thank you for your recent stay and for sharing your feedback. This is an extended stay hotel and we strive to offer a seamless and relaxing stay. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of cleanliness issues in the room. We take feedback seriously and will notify the appropriate departments. Your loyalty is exceptionally important to us and we hope you choose IHG still on your future travels. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Kimberly, Champaign

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right off the highway - easy to get to.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 10 août 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

Debra, Lakewood Ranch

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 10 août 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

JEAN

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seniors Bowling
I was there for National Sr Games I only had a small problem could not connect to their Wi-Fi but I believe it was my phone not their system as 2 of the staff tried, they got my friends to work after some time however we were in a hilly secluded area so that may have been the reason , also even after I found it was unplugged the in-house phone would not work BUT my people were 3 doors down so not a problem to knock on their door. I was there for a competition not shopping
Séjour de 8 nuits en juillet 2023
Réponse de Hotel Manager le 10 août 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

Regis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The room was clean and the bed was comfortable. We were traveling and booked the room on line. They supplied complimentary coffee but no breakfast like similar hotels in the area at the same price.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 21 juil. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Judy, Woodstock

Voyage d’affaires
Staff was great!!!
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 21 juil. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

ranbir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ʻ
Séjour de 1 nuit en juin 2023
Réponse de T le 21 juin 2023
Thank you for staying with us.

2/10 Horrible

Andrea, waterford

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
never stayed in such a dirty hotel room. was suppose to have 2 rooms with 2 double beds. Did not get that. staff was rude
Séjour de 2 nuits en juin 2023
Réponse de T le 21 juin 2023
I am very sorry for your experience. This case has been turned over to hotel Manager.

10/10 Excellent

Dixie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de T le 21 juin 2023
5/5! Thanks so much!

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de T le 21 juin 2023
10/10! Wonderful! Thank you!

10/10 Excellent

magda

Séjour de 1 nuit en mai 2023
Réponse de Tammy le 9 mai 2023
Thanks for the 10/10!

10/10 Excellent

John

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy access to I-79. The Meadowlands (casino and racetrack) is close by. There are many restaurants in the area. Our one bedroom suite was very comfortable. It would be great for an extended stay.
Séjour de 1 nuit en avril 2023
Réponse de Tammy le 1 mai 2023
Thanks! We do have a great location.

10/10 Excellent

Stacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a great property. Very clean and plenty of space. Very nice staff!
Séjour de 1 nuit en avril 2023
Réponse de Tammy le 1 mai 2023
Thanks for the 5/5 review. We appreciate it!

10/10 Excellent

Elbert

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice staff. Will be back
Séjour de 1 nuit en avril 2023
Réponse de Tammy le 1 mai 2023
See you on your next trip!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Tammy le 1 mai 2023
10/10! Thank you!

6/10 Satisfaisant

James

Voyage d’affaires
Les points forts : Propreté et personnel et service
Overall Good
Room needs some maintenance. Missing floor pieces at the bathroom, small hole in shower/tub at the drain, cracked/chipped tile in bathroom. The TV remote was also finnicky to use at times, did not want to work changing channels. I brought my own flat sheet that was removed from room during cleaning, during previous stay I did not have this happen.
Séjour de 5 nuits en avril 2023
Réponse de Tammy le 1 mai 2023
I am so sorry to see that your stay was not up to standards. I will research this right away and get everything correct.

10/10 Excellent

Santosha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room was nice, exactly as stated
Séjour de 1 nuit en avril 2023
Réponse de Tammy le 1 mai 2023
Thank you. We are very proud of our property and it shows.

10/10 Excellent

Lori

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was very nice. Great rooms, close to the casino. Would definitely stay there again
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 4 avr. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Bonnie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in. Large room with kitchen. Affordable 😀
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 4 avr. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jennifer

Séjour de 1 nuit en mars 2023
Réponse de Tammy le 1 mai 2023
Thanks!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Casino trip to Washington Pa.
Fantastic stay, no complaints about anything. Only a half mile from Casino. Right across Street from Tanger Outlets.
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 4 avr. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 4 avr. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

KATHY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
just like a little apartment...LOVE IT...
Séjour de 1 nuit en février 2023
Réponse de Hotel Manager le 4 avr. 2023
Thank you for staying with us and sharing your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Stephanie

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay with pets, especially if you are going to PVSEC/ Blue Pearl for surgery/treatments! Great price, low pet fee, super friendly staff, excellent rooms with laminate floors, easier to keep clean, kitchens in rooms, spacious rooms, I will definitely stay here again!
Séjour de 3 nuits en janvier 2023
Réponse de Hotel Manager le 26 janv. 2023
Thank you for staying with us at the Candlewood Suites - Washington North. Please visit us again the next time you are in our area. We appreciate you staying with us!

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent time with our per included
Séjour de 2 nuits en décembre 2022
Réponse de Hotel Manager le 26 janv. 2023
Thank you for staying with us during your most recent stay. Please visit us again the next time you are in our area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Manager le 26 janv. 2023
Thank you for staying with us at Candlewood Suites - Washington North. We appreciate your business!