Équipement de l’hébergement

Avis sur Best Western Plus Cranberry-Pittsburgh North

2.5 out of 5
Best Western Plus Cranberry-Pittsburgh North
5001 Cranberry Springs Drive, Cranberry Township, PA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 778 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 156 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 1000." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté, Breuvage illimité à l'accueil
Réponse de Sanika le 16 déc. 2022
Gracias!!!

10/10 Excellent

Maxime

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
la tranquilité et l'excellent service et commodités.La porte de l'entrée se referme vitement- petit détail
Séjour de 1 nuit en juillet 2019
Réponse de Betty Jo Thaman, Hotel Administrator le 2 août 2019
Thank you for our perfect score! We are delighted you had an enjoyable stay. We hope you will visit us again if you return to the area.

6/10 Satisfaisant

Honesty, East Pittsburgh

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Staff was friendly. Room was ok but dusty and not as clean as it could have been. The bathroom door opens into the shower and hits the glass. They need stopers on the doors so someone doesn't accidentally break the shower doors.
Séjour de 1 nuit en mai 2024

8/10 Bien

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
*
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

8/10 Bien

Earl

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay. No real complaints
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sheila

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and accommodating.
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton- VP of Sales le 2 mai 2024
Thank you for your perfect rating and kind words about our staff! We're delighted to hear that you found them friendly and accommodating. Providing excellent service to our guests is our priority, and it's always rewarding to receive such positive feedback.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Shiva Reddy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton- VP of Sales le 2 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback.Should you choose to stay with us again in the future, we'll strive to make your next visit just as wonderful. Until then, safe travels, and we look forward to welcoming you back soon!

10/10 Excellent

Adrienne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel experience. Clean, nice breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton - VP of Sales le 2 mai 2024
Thank you for your review! We're delighted to hear that you had a positive experience during your stay with us. Maintaining a clean environment and providing a delicious breakfast are top priorities for us, and we're thrilled that we could meet your expectations in these areas.If your travels bring you back to our area, we would be honored to welcome you back for another great stay. Thank you for choosing our hotel!

10/10 Excellent

Cindy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and helpful. Our room was neat and clean. Breakfast was also good.
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton - VP of Sales le 2 mai 2024
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that our staff provided friendly and helpful service, and that you found your room neat and clean.We're delighted that you enjoyed our breakfast offerings as well. Your satisfaction is our priority, and we're glad that we could contribute to a pleasant stay for you.If you're ever in the area again, we'd love to welcome you back for another enjoyable stay. Thank you for choosing to stay with us!

10/10 Excellent

Kevin, WEBSTER

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean, check-in was super fast and the hotel is in great shape. No complaints.
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton - VP of Sales le 2 mai 2024
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that our guests receive exceptional service from check-in to check-out, and it's great to know that you found everything clean, check-in efficient, and the hotel in excellent condition.If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay. Thank you for choosing our hotel!

10/10 Excellent

Diamond, Stamford

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dane was a great help,although he doesnt work in housekeeping he made sure my room was stocked & cleaned when asked.
Séjour de 4 nuits en avril 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you for your wonderful review and perfect rating! We're delighted to hear that Dane provided you with excellent service during your stay. Although he doesn't work in housekeeping, it's fantastic to know that he went above and beyond to ensure your room was stocked and cleaned promptly upon request.We'll be sure to pass along your kind words to Dane, and we're grateful for the opportunity to recognize his efforts. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly, clean, convenient
Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you for your perfect rating and kind words! We're thrilled to hear that you found our hotel friendly, clean, and convenient. Providing a welcoming atmosphere and a comfortable stay for our guests is our top priority.We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Ross, Swarthmore

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our best hotel stay in several years. This Best Western was excellent in every way. Excellent price, extremely comfortable bed, quiet dark room for sleeping, easy parking and entrance, friendly efficient staff, everything great.
Séjour de 3 nuits en avril 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Wow! Thank you so much for your outstanding review and perfect rating! We're absolutely thrilled to hear that your stay with us was the best you've had in several years. Knowing that we exceeded your expectations in every aspect, from our excellent pricing to our comfortable beds, quiet rooms, and efficient staff, fills us with pride.Your kind words are truly appreciated, and we're delighted to have had the opportunity to provide you with such a fantastic experience. We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excellent

Tanmay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property! Well maintained.
Séjour de 2 nuits en avril 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you for your wonderful review and perfect rating! We're thrilled to hear that you found our property excellent and well-maintained. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future.

10/10 Excellent

Dennis

Séjour de 1 nuit en avril 2024
Réponse de Vicky Barton- VP of Sales le 2 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback.Should you choose to stay with us again in the future, we'll strive to make your next visit just as wonderful. Until then, safe travels, and we look forward to welcoming you back soon!

10/10 Excellent

Alina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect hotel, great location and service, highly recommend to anyone
Séjour de 1 nuit en mars 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your perfect rating and kind words! We're thrilled to hear that you had such a fantastic experience with us and that our location and service exceeded your expectations.Recommendations from satisfied guests like yourself mean the world to us. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another perfect stay.

10/10 Excellent

Shirley

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were spacious and clean. The pool was an appropriate size. The breakfast was great (although there is limited table seating). Easy in/out.
Séjour de 1 nuit en mars 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our rooms spacious and clean, our pool size appropriate, and our breakfast to your liking. We're sorry to hear about the limited table seating during breakfast, and we'll certainly look into ways to improve this aspect of our service.We're glad that our convenient location made your stay more enjoyable, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future.

10/10 Excellent

Doug

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it here. Staff is great. Very clean!
Séjour de 1 nuit en mars 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your glowing review! We're delighted to hear that you loved your stay with us and that our staff and cleanliness met your expectations. Providing exceptional service and a clean environment are top priorities for us, and it's fantastic to know that we succeeded during your visit.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service
Séjour de 2 nuits en mars 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel overall, clean, friendly staff, 24 hour coffee and hot chocolate that was more than drinkable, decent fitness room ….. made for a nice stay
Séjour de 1 nuit en mars 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean, with friendly staff, and convenient amenities like our 24-hour coffee and hot chocolate. We're glad that our fitness room added to your overall experience.Providing exceptional hospitality is what we strive for, and it's fantastic to know that we hit the mark during your visit. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Bien

Aurora

Séjour de 1 nuit en février 2024
Réponse de Vicky Barton- VP of Sales le 18 avr. 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Dante

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place to go to when traveling around Pittsburgh, hope these prices stay the same too because it’s affordable and nice!
Séjour de 1 nuit en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your wonderful feedback! We're thrilled to hear that you consider our hotel the best place to stay when traveling around Pittsburgh. We're committed to providing affordable and comfortable accommodations for our guests, and we're delighted that you found our prices to be reasonable. Your kind words mean a lot to us, and we'll strive to maintain the same level of quality and affordability for your future visits. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!

6/10 Satisfaisant

Nijole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. If there are any specific concerns or areas where you feel we could improve, we would greatly appreciate your input. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we value your feedback in helping us achieve that. Please feel free to reach out to us with any further comments or suggestions. We hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!

10/10 Excellent

Fabio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 2 nuits en février 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
We're thrilled to hear that you found our location to be great! Thank you for taking the time to share your feedback. If there's anything else we can do to make your future stays just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience!

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good 3 day stay
This location is a nice, clean hotel. Beds and pillows were comfortable. Breakfast was a standard hotel breakfast (eggs, bread, waffles, sort of sad fruit). Good location close to freeway but not noisy.
Séjour de 3 nuits en janvier 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your feedback! We're pleased to hear that you found our hotel to be nice and clean, and that you enjoyed the comfort of our beds and pillows. Your comments regarding the breakfast offerings are noted, and we'll take them into consideration for future improvements. We're glad that our location close to the freeway provided convenience without sacrificing peace and quiet. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your input and hope to welcome you back soon for an even better stay!

8/10 Bien

Meghan

Séjour de 2 nuits en janvier 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that fifth star in the future, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.

8/10 Bien

Katherine

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was not very clean.
Séjour de 3 nuits en janvier 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for sharing your feedback with us. We apologize for any cleanliness issues you experienced during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret falling short of your expectations in this regard. Your comments will be shared with our housekeeping team to ensure that improvements are made moving forward. We appreciate your honesty and hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Carolyn

Voyage en couple
Séjour de 1 nuit en janvier 2024
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to hosting you again in the future!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Maria

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

salman

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It took somewhile till receptionist showed up.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The lobby reeked of weed when we checked in, even my kids noticed there was a smell. Thankfully our room was fine. Room was nice, beds need some updating. The kids enjoyed the pool, and Breakfast was good. The coffee machine was a nice touch.
Séjour de 1 nuit en décembre 2023
Réponse de Vicky Barton- VP of Sales le 11 mars 2024
Thank you for sharing your experience with us. We're glad to hear that overall your stay was enjoyable and that you found your room to be nice. However, we apologize for the unpleasant odor you encountered in the lobby; please rest assured that we take such matters seriously and will address it accordingly. We appreciate your feedback regarding the beds, and we'll look into possible updates to improve our guests' comfort. It's great to know that your kids enjoyed the pool and that you found the breakfast satisfying. We're also pleased that you appreciated the coffee machine. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another positive experience in the future!

10/10 Excellent

Alana

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend Getaway
Great place…would definitely stay there again. Very clean and a great location.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great coffee
Coffee machine in lobby was a hit
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Karen

Voyage en famille
Les points forts : Équipements
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Bev

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay

2/10 Horrible

Krunal

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Breakfast was terrible and service staff was rude
Séjour de 1 nuit en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for bringing your experience to our attention. We deeply regret to hear about your dissatisfaction with the breakfast and the service you received during your stay. Please accept our sincere apologies for any inconvenience caused.We take your feedback seriously, and we will be conducting a thorough investigation into the issues you've highlighted. Providing excellent service and a pleasant dining experience are priorities for us, and we are disappointed that we fell short during your visit.To address the concerns you raised, we will be reviewing our breakfast offerings and working closely with our service staff to ensure that all guests are treated with the utmost courtesy and respect.

10/10 Excellent

Dennis

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay

10/10 Excellent

Allen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay

2/10 Horrible

Jeff

Séjour de 3 nuits en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
We appreciate you taking the time to share your feedback regarding your recent stay. It deeply saddens us to learn that your experience fell well below your expectations, and we sincerely apologize for any inconvenience caused.

10/10 Excellent

Yale

Séjour de 2 nuits en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to leave a 5-star review! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're glad to have met your expectations.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and strive to continually enhance our services.We hope to have the pleasure of welcoming you back for another excellent stay

8/10 Bien

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Vicky Barton- VP of Sales le 28 déc. 2023
Thank you for taking the time to provide feedback on your recent stay, and we're pleased to see your overall satisfaction with a score of 8 out of 10. We appreciate your honest evaluation.If there are specific areas where we can further improve and earn a perfect score during your next visit, we would love to hear your insights. Your feedback is invaluable in our ongoing efforts to enhance the guest experience.We look forward to the opportunity to host you again and provide an even more memorable stay.