Piscine extérieure, parasols de plage

Avis sur Royal Phuket City Hotel

4.5 out of 5
Royal Phuket City Hotel
154 Phang-nga Rd, Talat Yai, Phuket, Phuket

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 113 avis sur 237." "
Note des voyageurs de 8 (Bien), d’après 63 avis sur 237." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 237." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 237." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 237." "

8,2/10

Propreté

8,4/10

Personnel et service

9,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Abdel-mumen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 5 nuits en février 2024
Réponse de mossy le 1 avr. 2024
Cher client, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires nous motivent à continuer de faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Cordialement, L'équipe de direction

10/10 Excellent

Jasmin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just great!!
Séjour de 3 nuits en janvier 2024
Réponse de Mossy le 29 janv. 2024
Dear Mr.Jasmin, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Excellent

Martine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is 5 minutes walking from Phuket Old town. Many restaurants and boutiques available in the area. Hotel quiet, safe, clean. Good parking. Personnal professional and frendly. They speak good english. Good breakfast and nice swimming pool. Not expensive for the quality of this hotel. We strongly recommend this hotel.
Séjour de 3 nuits en janvier 2024
Réponse de Mossy le 29 janv. 2024
Dear Martine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

8/10 Bien

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
Séjour de 1 nuit en mai 2023
Réponse de Management Team le 29 mai 2023
Dear Hideyuki, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards,

10/10 Excellent

Sylvain

Séjour de 5 nuits en août 2022
Réponse de Looktan le 26 août 2022
Dear Sylvain, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service 10/10. We look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Excellent

LUKMAN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’etait un hotel propre,personelle tres sympa et le service de haute qualité
Séjour de 14 nuits en mai 2022
Réponse de Looktan le 16 juin 2022
Dear Lukman, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Numa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique hôtel
Hôtel de grand standing, très beau, très propre et très confortable. Le personnel au top, toujours accueillant et souriant. Il y a plusieurs prestations proposées comme une piscine, une salle de sport et un espace détente (les massages sont superbes et à prix très correct). Je recommande vivement.
Séjour de 2 nuits en mai 2022
Réponse de Looktan le 16 juin 2022
Dear Numa, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Très bel hôtel et bien centré.
Séjour de 3 nuits en avril 2022
Réponse de Mossy le 28 avr. 2022
Cher Claude, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires sont ce qui nous motive à continuer à faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Sincèrement, Équipe de direction

10/10 Excellent

Gaël

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2022
Réponse de Looktan le 12 févr. 2022
Dear Gaël. Thank you for giving us a perfect rating. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Sincerely, Management Team

8/10 Bien

Sam, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I spent a 10 day stay in the hotel the rooms are clean but do not have an open window, the breakfast is generous and does not necessarily change. The pool is very nice. the only negative point is the gym it's a shame that the personal coaches do not motivate us. 15 min from patong beach. the strong point of the hotel is the staff I had to deal with 2 super friendly receptionists named Tanyalak and Juliet and the favorite 2 hotel masters super helpful and smiling pannathat and yuthapong who from start to finish have been nice thanks to them.
Séjour de 8 nuits en décembre 2019
Réponse de Mossy le 8 janv. 2020
Dear Sam, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

10/10 Excellent

Gabrielle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très serviable
Séjour de 1 nuit en décembre 2019
Réponse de Mossy le 8 janv. 2020
Dear Gabrielle, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

8/10 Bien

mélanie

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Très grand hôtel
Si grand qu’il y a beaucoup de monde mais les attentions sont grandes aussi, assiettes de fruits dans la chambre, peignoir, pantoufles...
Séjour de 1 nuit en mai 2019
Réponse de Mossy le 13 mai 2019
Merci d'avoir ménagé votre temps pour partager votre expérience avec nous. Je suis heureux d'apprendre que vous avez apprécié votre séjour ici. Vos commentaires positifs ne feront que nous motiver à faire le bonheur de tous nos invités. Encore une fois, merci pour votre précieux mécénat. De nous tous, nous sommes impatients de vous revoir dans votre prochain séjour dans très bientôt. Cordialement, Équipe de direction

6/10 Satisfaisant

Voyageur vérifié

Séjour de 4 nuits en décembre 2018
Réponse de Sales Team le 27 déc. 2018
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us.

10/10 Excellent

Anonymous

Les points forts : Propreté et personnel et service
excellent service et très cour
excellent service et très courtois.

6/10 Satisfaisant

Steve

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Juliet le 24 avr. 2024
Dear Steve,Thank you for your score rating. We're glad you chose our hotel for your stay but we're sorry to see we didn't meet your full expectations. We constantly strive to offer top quality service and your feedback helps us in that goal. We would love to know more about your experience for the betterment of our services. Please consider staying with us again, so we can provide you an even better experience.Best Regards,Royal Phuket City Hotel Management Team

10/10 Excellent

Douglas, Agoura Hills

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good location. Lots of parking. Rooms are large and nice.
Séjour de 2 nuits en mars 2024
Réponse de mossy le 1 avr. 2024
Dear Douglas, Agoura Hills,We greatly appreciate your rating of 5.0/5 and the wonderful feedback about our prime location, ample parking and spacious, comfortable rooms. We continuously strive to meet and exceed our guest's expectations. Your satisfaction is our highest reward, and we look forward to welcoming you back for another exceptional experience.Best Regards,Royal Phuket City Hotel Management Team

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value
Séjour de 1 nuit en février 2024
Réponse de mossy le 1 avr. 2024
Dear Chris, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

8/10 Bien

??

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
チェックインの時間より前に着いてしまいましたが、荷物を預かっていただけました。 朝食は最上階で眺めもよく良かったです。
Séjour de 1 nuit en février 2024

10/10 Excellent

Grace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Séjour de 13 nuits en janvier 2024
Réponse de Mossy le 23 févr. 2024
Dear Grace, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

2/10 Horrible

Tony

Séjour de 3 nuits en février 2024
Réponse de Mossy le 23 févr. 2024
Dear Tony, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

10/10 Excellent

LiLiane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
Fantastic staff!! It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok). Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am. Perfect! This would allow me time for a walk to the Courtyard for amazing all you can eat breakfast. (3 mins). Corner room was super spacious! Love the tub!
Séjour de 1 nuit en janvier 2024
Réponse de Mossy le 23 févr. 2024
Dear Liliane, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

10/10 Excellent

Orlando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Enjoyed the facilities. Easy walk to Old town Phuket to local food markets and shopping.
Réponse de Mossy le 1 janv. 2024
Dear Orlando, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Excellent

Shahram, Los Angeles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Séjour de 3 nuits en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Shahram, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

8/10 Bien

Mikael

Séjour de 1 nuit en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Mikael, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Excellent

Deepika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location and easy access!!
Séjour de 2 nuits en décembre 2023
Réponse de Management Team le 18 déc. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Hansen

Séjour de 6 nuits en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Hansen, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Excellent

ALBERTO

Séjour de 1 nuit en novembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Alberto, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

10/10 Excellent

Milad

Séjour de 3 nuits en novembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Milad, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

6/10 Satisfaisant

Romeo

Séjour de 3 nuits en novembre 2023
Réponse de Management Team le 20 nov. 2023
Dear Romeo, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Bien

Mikael

Séjour de 1 nuit en novembre 2023
Réponse de Management Team le 20 nov. 2023
Dear Mikael, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Eugene

Les points forts : Propreté, personnel et service, confort de la chambre
Everything was great except the shower drain was very slow. I would make sure that is taken care of, so it will be working for your next customer. That’s it, other than the shower drain. Thank you
Séjour de 1 nuit en novembre 2023
Réponse de Management Team le 6 nov. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Sehoon

Séjour de 2 nuits en octobre 2023
Réponse de Management Team le 23 oct. 2023
Dear Sehoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've been to many hotel, this is abit dated but clean and service is great. Breakfast buffet neeeds to improve, the Chinese restaurant within the hotel is fantastic. There are a few bike hires around need to google for best reviews and price.
Séjour de 1 nuit en août 2023
Réponse de Looktan le 18 août 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Hasan

Séjour de 4 nuits en juillet 2023
Réponse de Looktan le 12 juil. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

2/10 Horrible

Caroline, Riverdale

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day. Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree? Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL! If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Séjour de 4 nuits en mars 2023
Réponse de Management Team le 18 mai 2023
Dear Caroline, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short of your expectations. We have noted your feedback on the cleanliness and swimming pool accessories. Rest assured we have shared your feedback with the respective department head for the improvement. We are sorry to hear that you were ill. However, after we launched an in-depth investigation, there were no complaints and any cases from other guests, nevertheless we are sympathetic to your illness. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future! Sincerely, Management Team

10/10 Excellent

PAUL

Séjour de 3 nuits en mars 2023
Réponse de Management Team le 27 mars 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Luc

Séjour de 6 nuits en février 2023
Réponse de Management Team le 10 mars 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 Horrible

Annakarin

Séjour de 4 nuits en février 2023
Réponse de Mossy le 28 févr. 2023
Dear Annakarin , Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that our guests always received service standard so we already contact the agency to refund the remain night of accommodation to your account as we are always aim to offer to our guests satisfaction In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

2/10 Horrible

Muhammed

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Ivica

Séjour de 2 nuits en janvier 2023
Réponse de Management Team le 30 janv. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Hoon

Séjour de 1 nuit en janvier 2023
Réponse de Management Team le 30 janv. 2023
Dear Hoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Kitanya, New Rochelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Réponse de Looktan le 24 janv. 2023
Dear Kitanya, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Whitney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Management Team le 10 mars 2023
Dear Whitney, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night in Phuket city
Great location, super views, lovely staff plus comfortable clean room
Séjour de 1 nuit en janvier 2023
Réponse de Management Team le 14 janv. 2023
Dear Andrew, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Ger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very good organized taxi for me to airport Helped my friend to their room when they drank too much See you again!
Réponse de Looktan le 6 janv. 2023
Dear Gerard, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

8/10 Bien

Abhishek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, good view from top floor; but it's a bit old and out-dated (the Courtyard by Marriott next door is much more modern and new). Convenient for family stay.
Réponse de Management Team le 6 janv. 2023
Dear Abhishek, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

10/10 Excellent

Bernadette, Osoyoos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place felt nice to be in. Great atmosphere. The gym is the best I have ever seen in a hotel. The pool area is great. Close to old town area for interesting restaurants.
Réponse de Mossy le 2 déc. 2022
Dear Bernadette, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,

10/10 Excellent

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5* rating to hotel and the staff
Séjour de 9 nuits en novembre 2022
Réponse de Looktan le 28 nov. 2022
Dear Rita, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,

10/10 Excellent

Lim

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2022
Réponse de Mossy le 25 oct. 2022
Dear Lim, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team

8/10 Bien

Eng Choon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite surroundings and near to Phuket Old Town.
Séjour de 2 nuits en septembre 2022
Réponse de Looktan le 10 sept. 2022
Dear Eng Choon , Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Sincerely, Management Team