Piscine couverte, 5 piscines extérieures, tentes de plage

Avis sur Mövenpick Villas & Residences Phu Quoc

5 out of 5

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 58 avis sur 91." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 91." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 91." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 91." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 91." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Linh le 20 avr. 2023
Dear Valued Guest,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

8/10 Bien

Stuart

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful, friendly staff. Facilities were generally good. It was not clear that the residence and the hotel were different, and we were away from the main facilities. This was disappointing and we would have booked the hotel if we had known. Beach/sea was not as clean as other resorts
Séjour de 2 nuits en avril 2024
Réponse de Linh le 8 avr. 2024
Dear Stuart, Thank you for sharing your feedback with us. We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our facilities overall.We apologize for any confusion regarding the distinction between our residence and the hotel. It's important to note that the residence is located a short 5-minute walk from the beach and main facilities, and we also offer a buggy service upon request for added convenience.When it comes to the cleanliness of our beach and sea, we are fully committed to upholding high standards throughout our resort. It's worth mentioning that during certain times of the year, such as when currents shift, there may be instances where debris washes up onto our shore. Please rest assured that we take immediate action to address any such matters, ensuring that all our guests can continue to enjoy a pristine beach experience.Your feedback is valuable to us, and we hope that despite these challenges, you still had an enjoyable stay. We hope to have another opportunity to welcoming you back again in the future, and ensure that your experience exceeds your expectations. Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Radek

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Titel: Angenehmer Aufenthalt im Hotel Mövenpick Villas and Residences Ich hatte kürzlich das Vergnügen, im Hotel Mövenpick Villas and Residences zu übernachten, und möchte meine Erfahrungen teilen. Die Anlage des Hotels ist gepflegt und einladend. Der Poolbereich lädt zum Verweilen ein und ist stets sauber. Leider war der Strand jedoch durch Plastikmüll verschmutzt, was meine Enttäuschung etwas trübte. Trotz täglicher Anwesenheit des Personals am Strand wurde die Zeit nicht genutzt, um ihn zu säubern. Eine Anregung an das Management, hier dringend nachzubessern! Das Personal zeigte sich äußerst freundlich und präsent, was unseren Aufenthalt angenehm gestaltete. Ihre überdurchschnittlichen Englischkenntnisse sind lobenswert und erleichterten die Kommunikation erheblich. Das Frühstücksbuffet bot eine vielfältige Auswahl und ließ keine Wünsche offen.Ein kleiner Wermutstropfen war die fehlende kostenlose Shuttle-Option in die Stadt, jedoch gibt es einen kostenlosen Airporttransfer. Zudem möchte ich darauf hinweisen, dass es derzeit einen kostenlosen Bus (Vinbus) auf der Insel gibt, der den Gästen ermöglicht, sich kostengünstig fortzubewegen. Insgesamt war mein Aufenthalt im Hotel Mövenpick Villas and Residences äußerst angenehm und ich vergebe daher eine Bewertung von 4,5 von 5 möglichen Sternen. Die gepflegten Anlagen, das freundliche Personal und die gute Lage machen es zu einer empfehlenswerten Unterkunft für Reisende.
Séjour de 5 nuits en mars 2024
Réponse de Linh le 5 avr. 2024
Dear Radek,We deeply appreciate your dedication in sharing your feedback with us. Your constructive input is immensely valuable as it serves as a compass for improving our service standards and recognizing our strengths. Please know that your comments will be communicated to our team to concentrate on areas that require enhancement while upholding the aspects where we excel. Thank you once more for choosing to stay at our resort, and we eagerly anticipate welcoming you back again in the future. Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

wanky

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
休閒很適合
Séjour de 4 nuits en mars 2024
Réponse de Linh le 1 avr. 2024
Dear wanky,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at our resort, we hope to have the pleasure of welcoming you back soon for another enjoyable stay!Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Liza

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a beauty property. The residences are set back from the ocean and overlook a lagoon and villas toward the ocean and the amenities (restaurant, beach, spa) are located over at the Waverly property which is an easy 2 minute walk or 1 min golf cart ride. The residences are more quiet whereas the Waverly is more of a resort feel. Like any resort, prices for food are inflated and You are a bit isolated from pretty much anything, necessitating a taxi or Grab to go anywhere. Not unusual or unexpected. The beach is beautiful and mostly clean but we noticed a lot of trash cohorted at the base of the trees hanging closest to the ocean. To be fair, the island has a major trash problem and it’s really sad. Surely us tourists are adding to the problem. Our room smelled a bit like mothballs at first but that went away.
Séjour de 4 nuits en mars 2024
Réponse de Linh le 1 avr. 2024
Dear Liza,Thank you for sharing your experience with us. We're thrilled to hear that you had an amazing stay at our resort and enjoyed our facilities.We share your concern about the trash issue on the beach and are actively collaborating with the local community to find solutions and contribute to the cleanliness of the environment.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We look forward to the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Kind regards,Linh DinhSr. Guest Experience Manager

8/10 Bien

RIITTA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Syrjässä
Päädyimme Mövenpick recidences rakennukseen, joka oli yli 100 m päässä illallisravintoloista, ilmaisesta suklaailtapäivätarjoilusta, pääuima-altaasta, rannasta ja kuntosalista. Olimme siis syrjässä.
Séjour de 5 nuits en janvier 2024
Réponse de Linh le 7 févr. 2024
Dear RIITTA,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing our Movenpick for your holiday, we look forward to welcoming you back again soon. Kind regards,Linh DinhSr. Guest Experience Manager

8/10 Bien

INMO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
we stayed at the 3 room villa, the best thing is big water tank. it is really helpful. but bad thing is that buggy driver needs custom service education. They use cell phone during driving buggy. it make me feel dangerous. someone tried to make a their private business with guest and ask me private questions. it might be rude.
Séjour de 5 nuits en janvier 2024
Réponse de Linh le 20 mars 2024
Dear INMO, Thank you for taking the time to share your feedback regarding your recent stay at our villa. We truly value all input as it helps us improve and provide a better experience for our guests. However, we're sincerely sorry to hear about the concerns you raised regarding the behavior of our buggy driver and the interaction with another individual on the property. Your safety and comfort are of utmost importance to us, and we take such matters very seriously.Rest assured, we will address these issues immediately with our team members to ensure that proper protocols are followed and that our guests feel safe and respected at all times. Once again, thank you for bringing these matters to our attention. We hope that despite these challenges, you were able to enjoy your overall experience with us and that you will give us another opportunity to exceed your expectations in the future. Kind regards,Linh DinhSr. Guest Experience Manager

6/10 Satisfaisant

joungwoo

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Linh le 7 févr. 2024
Dear joungwoo,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Linh le 7 févr. 2024
Dear Emma,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Hunjik

Séjour de 2 nuits en janvier 2024
Réponse de Linh le 24 janv. 2024
Dear Hunjik,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Asim

Séjour de 5 nuits en janvier 2024
Réponse de Linh le 24 janv. 2024
Dear Asim,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

8/10 Bien

Denise

Séjour de 2 nuits en janvier 2024
Réponse de Linh le 24 janv. 2024
Dear Denise,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

8/10 Bien

Jennifer

Les points forts : Personnel et service et confort de la chambre
Séjour de 12 nuits en décembre 2023
Réponse de Linh le 24 janv. 2024
Dear Jennifer,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Thanh nghia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our 3 bedroom villa is amazing. The layout is perfect. Bedrooms are huge
Séjour de 3 nuits en janvier 2024
Réponse de Linh le 12 janv. 2024
Dear Thanh nghia,We are delighted to hear that your experience in our 3-bedroom villa was amazing! It's wonderful to know that the layout was perfect for your needs. We appreciate your positive feedback and hope that the rest of your stay is equally enjoyable.We're here to ensure your stay with us is truly exceptional.Thank you for choosing our resort, and we look forward to continuing to exceed your expectations.Kind regards,Linh DinhSr. Guest Experience Manager

8/10 Bien

INHO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear INHO,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

2/10 Horrible

Tsutomu

Séjour de 4 nuits en janvier 2024
Réponse de Linh le 12 janv. 2024
Dear Tsutomu,We appreciate your feedback, and we regret to see your low rating. We would be grateful for the opportunity to enhance our services based on your experience. Please take a moment to share your feedback with us. Our team is ready to assist, and your insights will help us better understand any challenges you encountered during your recent visit. Feel free to reach out at any time; we are here to listen and improve.Thank you once again.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

SEONGJU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Linh le 12 janv. 2024
Dear SEONGJU,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

6/10 Satisfaisant

Tohru

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear Tohru,We appreciate your feedback, and we regret to see your low rating. We would be grateful for the opportunity to enhance our services based on your experience. Please take a moment to share your feedback with us. Our team is ready to assist, and your insights will help us better understand any challenges you encountered during your recent visit. Feel free to reach out at any time; we are here to listen and improve.Thank you once again.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Alex

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location and facilities
Séjour de 4 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear Alex,Thank you for sharing your positive review of your recent stay with us. We are pleased to hear that you had a great experience, and your kind words motivate our team to continue delivering excellent service. Your recommendation is highly appreciated.It was a pleasure to have you as our guest, and we look forward to the opportunity of welcoming you back for another memorable stay.Thank you once again for choosing our resort, and we hope to see you again soon. Safe travels!Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an incredible stay at Movenpick Hotel in Phu Quoc. From the moment I arrived, the staff was welcoming and attentive, making me feel right at home. The hotel itself is stunning, with beautiful architecture and well-maintained grounds. My room was spacious, clean, and had a breathtaking view of the ocean. The amenities at Movenpick were top-notch. The pool area was fantastic, with plenty of loungers and a swim-up bar. The spa was a true oasis of relaxation, offering a wide range of treatments. The fitness center was well-equipped, allowing me to keep up with my workout routine. The food at the hotel was exceptional. I enjoyed dining at their various restaurants, each offering a unique culinary experience. The breakfast buffet was a highlight, with a wide selection of delicious options to choose from. What truly set Movenpick apart was the exceptional service. The staff went above and beyond to ensure my stay was memorable. They were always available to assist with any request and provided excellent recommendations for activities and dining options in the area. Overall, my experience at Movenpick Hotel in Phu Quoc was nothing short of amazing. I highly recommend it to anyone looking for a luxurious and unforgettable stay on this beautiful island."
Séjour de 3 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear Ryan,Thank you for sharing your incredible experience at Movenpick. We are thrilled to hear that your stay with us was nothing short of amazing, and we truly appreciate your detailed feedback.It's heartening to know that our staff's welcoming and attentive service made you feel at home. It's fantastic to hear that our amenities contributed to a memorable stay.Most importantly, we are honored that our exceptional service stood out, with our staff going above and beyond to ensure your stay was special.Thank you for highly recommending our resort. We look forward to the pleasure of welcoming you back for another luxurious and unforgettable experience on this beautiful island.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Brendan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was excellent. The customer service was faultless and consistently of high quality. The available restaurants and bars were very good. The staff were excellent. I would highly recommend this resort hotel.
Séjour de 5 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear Brendan,Thank you for taking the time to share your positive experience at our resort. We are thrilled to hear that you found our resort excellent, and we truly appreciate your kind words about our customer service. It's wonderful to know that you enjoyed the offerings at our restaurants and bars, and that our staff exceeded your expectations.Your high recommendation means a lot to us, and we are grateful for your endorsement. We look forward to the opportunity to welcome you back to our resort hotel in the future.Thank you for choosing us, and we appreciate your positive feedback.Kind regards,Linh DinhSr. Guest Experience Manager

6/10 Satisfaisant

michelle

Séjour de 5 nuits en décembre 2023
Réponse de Linh le 24 janv. 2024
Dear michelle,Thank you for taking the time to provide us with your rating. We trust that your stay met your expectations.Once again, we appreciate your choice to stay with us, and we eagerly anticipate the opportunity to welcome you back in the near future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 10 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear Value Guest,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

BOKYUNG

Séjour de 3 nuits en décembre 2023
Réponse de Linh le 12 janv. 2024
Dear BOKYUNG,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Dick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grymt bra och fint hotell samt rent och grym service och jättegod mat.
Séjour de 5 nuits en octobre 2023
Réponse de Linh le 1 nov. 2023
Dear Dick, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

SEUNGIL

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Linh le 30 oct. 2023
Dear SEUNGIL,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Chi Tung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Linh le 19 oct. 2023
Dear Chi Tung, Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Nina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing resort, staff are friendly and it is easy to get around to other parts of Phu Quoc using a bus or Grab. Would highly recommend!
Séjour de 1 nuit en septembre 2023
Réponse de Linh le 29 sept. 2023
Dear Nina,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

WUN WAH STELLA

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very good prices provided the location and cleanliness. Was most amazed by their FnB, best valued ever! Would definitely recommend it to all my friends
Séjour de 1 nuit en septembre 2023
Réponse de Linh le 13 sept. 2023
Dear Wun Wah Stella,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share your comment with our team.Once again, thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Chi Yung

Séjour de 5 nuits en août 2023
Réponse de Linh le 25 août 2023
Dear Chi Yung,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Emma

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Linh le 1 août 2023
Dear Emma,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager

10/10 Excellent

Phat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and clean resort with a friendly staff. Quick services from staff regarding amenities ordered through an app. Pool area is great with a beautiful sea view and from there access to the beach. The breakfast buffet is absolutely recommendable. Welly assorted from different cuisines. The best we have tried so far in different resorts in Asia. We stayed a week in the villas. Absolutely lovely place, the kids loved it.
Séjour de 7 nuits en juin 2023
Réponse de Linh le 7 juil. 2023
Dear Phat,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again, thank you for trusting and choosing Movenpick for your holiday, we look forward to welcoming you back again in the near future.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Barry, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel and facilities, great sunsets in front of the large pool, fun activities. Great Spa, and Gym too. Our villa was beautiful and so spacious.
Séjour de 9 nuits en avril 2023
Réponse de Linh le 26 juin 2023
Dear Barry,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again, thank you for choosing to stay at Movenpick, we look forward to welcoming you back again on your future stay.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Tim

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and clean and great buffet. 👍
Séjour de 3 nuits en juin 2023
Réponse de Linh le 15 juin 2023
Dear Tim,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again, thank you for choosing to stay at Movenpick, we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Y, Champaign

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff friendly, property clean. Especially our host Linh was very helpful during our stay
Séjour de 5 nuits en juin 2023
Réponse de Linh le 14 juin 2023
Dear Y,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon Kind regardsLinh DinhGuest Experience Manager

10/10 Excellent

Jenny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall the hotel was great. The staff was friendly and service was excellent. We enjoyed our stay at this hotel.
Séjour de 3 nuits en juin 2023
Réponse de Linh le 7 juin 2023
Dear Jenny,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again, thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

8/10 Bien

Tammy

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Linh le 14 juin 2023
Dear Tammy,Thank you for taking the to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Marina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Movenpick was a great surprise! Very well maintained, super friendly staff and very comfortable accommodation. We also tried the spa which was also a great experience. Can’t wait to try another one somewhere else in the world!
Séjour de 2 nuits en mai 2023
Réponse de Linh le 22 mai 2023
Dear Marina,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experienceOnce again thank you for choosing to stay at Movenpick, and we hope to welcoming you back again soonKind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Nicol

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We had a wonderful time at Movenpick. We stayed in a 2 bedroom villa with a pool that was absolutely perfect. The property is absolutely gorgeous. The main pool was amazing and luxurious. There are 3 restaurants on the property, but Grab and taxis are available to take you anywhere.The breakfast buffet was wonderful. The property is on a private beach with sun loungers. Having said all that, the most important part is every staff member was so kind, helpful and professional. This is absolutely a 5 star resort. I would stay here again for sure. I would highly recommend Movenpick.
Séjour de 5 nuits en avril 2023
Réponse de Linh le 5 mai 2023
Dear Nicol,Thank you so much for your wonderful review of Movenpick! We are delighted to hear that you had such an amazing experience. Our staff are always willing to help and ensure that our guests have the best possible stay, so we are pleased that this was noticed. Once again thank you for choosing to stay at Movenpick, we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

JUNGHYUN

Séjour de 1 nuit en avril 2023
Réponse de Linh le 20 avr. 2023
Dear JUNGHYUN,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

CHAELIN

Séjour de 1 nuit en avril 2023
Réponse de Linh le 20 avr. 2023
Dear CHAELIN,Thank you for taking your time to rate for us, it is wonderful to see your positive rating and we hope that your stay was enjoyable.Once again thank you for choosing Movenpick as your holiday destination, we look forward to welcoming you back again soon.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable Resort Holiday
Well maintained resort with nice water view, infinity pool and private beach. Kids had lots of fun in the foam party too.
Séjour de 4 nuits en avril 2023
Réponse de Linh le 14 avr. 2023
Dear valued Guest,Thank you for taking the time to share your experience. We are delighted to hear that you have enjoyed our facilities especially our signature Foam party. It was our pleasure to have you staying at Movenpick and we look forward to welcoming you back again soon. Kind regards,Linh DinhGuest Experience Manager

8/10 Bien

JENNY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I I bring 1 bottles water down at swimmer pool they not mention need to return to room when I check out it charge penalty 50,000 dong that not acceptable.
Séjour de 3 nuits en mars 2023
Réponse de Linh le 12 avr. 2023
Dear JENNY,Thank you for bringing this to our attention. We apologize for any inconvenience caused to you and we regret that you may have missed the note setup in the room in relation to the charges for the missing/bottle water in the room. We understand your frustration and we are working with the relevant department to ensure that all our guests are well informed upon arrival in the future.We would like to thank you for choosing to stay with Movenpick and we hope you will choose to stay with us again soon.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

SEO WOO

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
아이들이 키즈클럽을 너무 좋아했네요~ 선생님들도 친절하고 좋았습니다~ 전체적으로 깨끗한편 입니다~ 다만 샤워실 배수가 잘안되는점이 아쉽네요~
Séjour de 4 nuits en mars 2023
Réponse de Linh le 30 mars 2023
Dear Seo Woo,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience.Once again, thank you for choosing to stay at Movenpick, and we look forward to welcoming you back in the near future.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the room.exelent views
Séjour de 7 nuits en mars 2023
Réponse de Linh le 29 mars 2023
Dear kevin,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed our accommodation. Once again, thank you for choosing to stay at Movenpick, and we look forward to welcoming you back in the near future.Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastiskt hotell.
Fantastisk hotell, strand och pooler, precis lika fint som alla bilder visar. Supertrevlig personal men lite dåliga på engelska. Hotellet ligger dock helt ensamt så man är helt låst dit och måste ta taxi eller hyra moppe iväg om man ska ta sig någonstans. Maten är också jättebra men trots rent och vällagat blev två av fyra magsjuka vid olika tillfällen. Så pass att vi inte kunde flyga hem De var noga med att man skulle fylla i rapport om det osv men vi fick ingen kompensation för något som plåster på såren.
Utsikt från residens hotellet mot stranden och wavely hotellet
Hotellrummet
Poolen vid wavely
Stranden
Séjour de 1 nuit en mars 2023
Réponse de Linh le 15 mars 2023
Dear Jessica,Thank you very much for your time to share with us your wonderful experience from the last visit at Movenpick. We are delighted to know that you have enjoyed our service delivered by our passionate team member.Once again, thank you for choosing Movenpick family as your home get away from home, we would love the chance to welcoming you back again soon on your upcoming holiday. Please do not hesitate to reach out to us at anytime for your future visit. Kind regards,Linh DinhGuest Experience Manager

8/10 Bien

Stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Großes Hotel mit großem Pool und tollem Frühstück
Wir sind sehr herzlich Empfangen worden. Das Hotel ist schön und der Pool rießig. Die Zimmer mit Meerblick sind sehr schön. Kleiner Tipp, Ohropax einpacken, die asiatischen Reisenden sind sehr laut und die Zimmer dafür nicht gut gedämmt. Auch beim Essen sind wir das halt nicht gewohnt. Die 24 Liegen sind viel zu wenig wenn das Hotel mal voll ist. Man kann sich auch Fahrräder nehmen, die aber zum Teil ohne Sattel sind und auch viel zu wenige. Die Wege sind schon weit zum Essen z. B. an die Hauptstraße oder ans Meer, wo die Liegen auch viel zu wenige sind. Sonst war das Hotel sehr schön und zu empfehlen.
24 Liegen für über 300 Zimmer
Toller Sonnenuntergang
Séjour de 8 nuits en février 2023
Réponse de Linh le 3 mars 2023
Dear Stefan,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. It is these types of comments that are very rewarding for our team members. Once again, thank you for choosing to stay at Movenpick, It would be our pleasure to welcoming you back again on your future holiday.Kind regards,Linh DinhGuest Experience Manager

6/10 Satisfaisant

hana

Séjour de 1 nuit en février 2023
Réponse de Linh le 16 févr. 2023
Dear hana,Thank you so much for taking your time to rate for us. We are sorry to see your low rating, I hope your stay at Movenpick has been a good one, if not please let us know so we can have the opportunity to address any concerns or issues that may have arisen during your stay. We look forward to hear back from you, and to have another opportunity to welcoming you back again in the future. Kind regards,Linh DinhGuest Experience Manager

10/10 Excellent

Sakyrine

Séjour de 3 nuits en janvier 2023
Réponse de Linh le 15 mars 2023
Dear Sakyrine,Thank you for taking the time to rate for us, we hope that your stay has been a great experience.Once again thank you for choosing to stay at Movenpick. We hope to welcoming you back on your future stay.Kind regards,Linh DinhGuest Experience Manager

4/10 Médiocre

Hiroyuki