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Avis sur Residence Inn by Marriott Philadelphia Conshohocken

3 out of 5
Residence Inn by Marriott Philadelphia Conshohocken
191 Washington St, Conshohocken, PA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 488 avis sur 992." "
Note des voyageurs de 8 (Bien), d’après 250 avis sur 992." "
Note des voyageurs de 6 (Satisfaisant), d’après 117 avis sur 992." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 992." "
Note des voyageurs de 2 (Horrible), d’après 68 avis sur 992." "

8,6/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Anne

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre très calme Le personnel a l’accueil pas souriant. Heureusement les dames du petit déjeuner étaient souriantes et très agréables. Petit déjeuner ok. Les plaques de cuisson ne fonctionnaient pas dans la chambre.
Séjour de 5 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 5 mai 2024
Thank you for your review. We are pleased to hear that your stay was to your liking overall and equally thankful for the feedback on where we can improve.Thank you once again.

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We came from out of town. Great rooms. Great breakfast. Very clean. Easy to Uber or walk.
Séjour de 1 nuit en mai 2024

8/10 Bien

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and helpful.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Vianney

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast each morning and friendly place to stay
Séjour de 3 nuits en mai 2024

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Residence Inn Conshohocken le 13 mai 2024
Thank you for the 5/5 rating Karen. We appreciate you choosing to be our guest and hope to see you again in the future.Sincerely

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Residence Inn Conshohocken le 13 mai 2024
Thank you ever so much Michelle. We appreciate your 5/5 review! Please visit us again in the near future.Best regards.

10/10 Excellent

Alyson

Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 13 mai 2024
Thank you for the 5/5 rating Alyson. The team works very hard to make a favorable impression on our guests. We appreciate your kind review.Many thanks.

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Personnel et service et équipements
Great experience with the staff, especially Coutrney. The location was very convenient. - The room itself was slightly dirty, some stains on the walls, especially by the sink. A cobweb above the bed
Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 21 avr. 2024
Thank you for your feedback Mark. We appreciate the kind words and apologize for the housekeeping misstep. We hope to see you again!

8/10 Bien

Nareshkumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very enjoyable to stay in. My only hesitation is that the rooms don't feel private enough because of the room doors having large gaps on the bottom.
Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 21 avr. 2024
Thank you for your positive review. We appreciate your feedback and hope you will return.

10/10 Excellent

James

Voyage en famille
Les points forts : Équipements
Great
Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 21 avr. 2024
Thank you for the 5/5 review James. You kind words are appreciated.

8/10 Bien

Segundo

Séjour de 2 nuits en avril 2024
Réponse de Residence Inn Conshohocken le 5 mai 2024
Thank you for the solid review. We appreciate your kindness.Best regards.

2/10 Horrible

Joshua

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Équipements
Not only was the room moldy and dilapidated with rotten walls around the air unit… You then had to pay an additional fee to park after you already paid an unacceptable amount for the hotel in the condition it’s in. Not to mention the horrid smell in the hallways.
Séjour de 1 nuit en avril 2024
Réponse de Residence Inn Conshohocken le 21 avr. 2024
Thank you for your review Joshua. It is disappointing to hear that your stay was not in line with our expectations. We appreciate the feedback.Best regards.

10/10 Excellent

Natasha, Bridgeport

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the cleanliness of the hotel. Staff was very nice.
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Conshohocken le 6 avr. 2024
Thank you for the positive review Natasha. You kind words are appreciated.Sincerely.

8/10 Bien

Molly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Conshohocken le 6 avr. 2024
Thank you for the positive review Molly.Kind regards.

10/10 Excellent

Kayla

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Honestly if wasn’t that bad I enjoyed it and it was convenient
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Conshohocken le 6 avr. 2024
Thank you very much for the 5/5 review Kayla. We appreciate your kind words and hope to see you again in the future.Best regards.

10/10 Excellent

Mary Ellen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun to visit for the Conshy St Patrick’s day celebration!
Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Conshohocken le 18 mars 2024
Great to hear you had a great time.

10/10 Excellent

Peter, wall

Séjour de 1 nuit en mars 2024
Réponse de Residence Inn Conshohocken le 6 avr. 2024
We appreciate the 5/5 Peter. Thank you for taking the time to share your experience.All the best.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room!
Séjour de 2 nuits en février 2024
Réponse de Residence Inn Conshohocken le 6 mars 2024
Thank you kindly for the 5/5 rating!

4/10 Médiocre

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apparently there are rail road tracks right next to the hotel and they blare their horn every time they go by and it’s quite often. I also didn’t realize that the bathroom in the 1 bedroom suite is in the bedroom, so everyone has to come through the bedroom to go to the bathroom.
Séjour de 1 nuit en février 2024
Réponse de Residence Inn Conshohocken le 6 mars 2024
Thank you for your feedback. Yes, the Septa Regional Rail runs nearby allowing guest easy access into Philadelphia. We apologize that you found it disturbing.We appreciate your comments.

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, équipements
The tub drain was broken off and the toaster wouldnt stay down other than that I loved the room and luckily it was near the elevators The staff was very friendly
Séjour de 2 nuits en février 2024
Réponse de Residence Inn Conshohocken le 23 févr. 2024
Thank you for the 5/5 rating. We appreciate your feedback and hope you will visit us again!Kindest regards.

10/10 Excellent

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff, convenient, clean and easy. No housekeeping unless asked for. Need better TP!
Séjour de 2 nuits en février 2024
Réponse de Residence Inn Conshohocken le 23 févr. 2024
We appreciate the 5/5 rating. Thank you kindly for your feedback. Best regards.

2/10 Horrible

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon checkin we couldn’t locate any staff. Once we did get checked in, we couldn’t get any blankets for our pull out couch. We also couldn’t get any creamer for our coffee or tea. Our room was supposed to have a bathtub shower combo. for the kids, we only had a shower. On our second evening we ran out of toilet paper and towels. We called to the desk three times, never replenished. We went and grabbed toilet paper and towels from the pool area. Around bedtime, our neighbors started smoking marijuana, and we went to the desk to see if the hotel would get the natter cleared up. Our room filled with smoke. The woman at reception checked us out of our room and gave us key cards to a new room on the other side of the hotel. We declined, as it was 11pm and the kids were sleeping. She told us to move or go home. It took us 90 minutes to pack and move, but at least we had toilet paper. Hotel said they would call expedia and get back to us with a partial refund, but they never did.
Séjour de 2 nuits en février 2024
Réponse de Residence Inn Conshohocken le 23 févr. 2024
Thank you for your feedback.

4/10 Médiocre

Antonio

Les points faibles : Propreté
Séjour de 2 nuits en février 2024
Réponse de Residence Inn Conshohocken le 23 févr. 2024
Thank you for your review.Best regards.

6/10 Satisfaisant

Lisa

Voyage en famille
Les points faibles : Propreté et équipements
The curtains didn’t close all the way so light came in and the refrigerator was very noisy
Séjour de 1 nuit en février 2024
Réponse de Residence Inn Conshohocken le 14 févr. 2024
Thank you for your feedback. We will be certain to address your concerns.Best regards.

4/10 Médiocre

Charles

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Residence Inn Conshohocken le 14 févr. 2024
Thank you for your review. We hope to make a more favorable impression on you in the future.Best regards.

8/10 Bien

Thomas

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Residence Inn Conshohocken le 14 févr. 2024
Thank you for your 4/5 rating. We appreciate it very much.Best regards.

10/10 Excellent

Allison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great night away
Stayed one night on a Saturday. Originally 1st room was next to very noisy couple, requested room change and they changed our room immediately to an even better room and gave us some waters and peanut chews :). Room was very clean. Got in hot tub before bed and it was relaxing. Got up and worked out in the well equipped gym followed by the hot tub and breakfast buffet. We would definitely stay again.
Séjour de 1 nuit en février 2024
Réponse de Sade le 6 févr. 2024
Thank you for your response!

10/10 Excellent

Bishmie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love how secluded and laid back the property was....also i took my wife and daughter to the waterfront behind the property to skip rocks...such a really nice time highly recommend!!
Séjour de 3 nuits en janvier 2024
Réponse de Sade le 6 févr. 2024
Thank you we hope to see you soon!!

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Sade le 6 févr. 2024
Thank you for your feedback!!!

6/10 Satisfaisant

Penny

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The night shift person who checked was just ok.!we are Marriott Members and have always found everyone pleasant. This particular young lady barely lifted her head up as we walked up to the check in desk. She never smiled, explained things in a very flat tone and was not engaging at all.
Séjour de 1 nuit en janvier 2024
Réponse de Sade le 6 févr. 2024
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
A wonderfully homey stay
Loved the apartment feel of this place for my stay. It is amazing that it is fully furnished and stocked with cutlery, plates, microwave...all the necessities to stay long-term in comfort and without spending an arm and a leg on eating on every day. Complimentary breakfast is simple but includes the staples to start off your day right.
Séjour de 3 nuits en janvier 2024
Réponse de Sade le 6 févr. 2024
Thank you for your feedback!

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This one of the nicest hotels I've stayed at. Just a weekend getaway with my two sons. We got the one bedroom suite. Very clean and lots of room. Very affordable. I'm guessing because it's off season but very nice. My only complaint is when we went to the pool and hot tub, there were just way too many people, we had to turn around and go back to our rooms. I understand it's a Saturday night and swim at your own risk but there should be a maximum number of people at a time. So we never got to experience neither which is one of the reasons I picked this hotel. I had a long week and needed that hot tub. Overall I definitely recommend this hotel and would stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de Residence Inn Conshohocken le 21 janv. 2024
Thank you for the great review. We appreciate your business and hope you can come back again and enjoy the pool and hot tub.Best regards,

4/10 Médiocre

Jennifer

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Residence Inn Conshohocken le 21 janv. 2024
Thank you for your response. We will be reaching out to you to rectify this matter.Best regards,

8/10 Bien

Mike

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Waited 35 minutes for someone to show up at the desk to check me in. Not even an apology.
Séjour de 2 nuits en janvier 2024
Réponse de Residence Inn Conshohocken le 21 janv. 2024
Thank you for the 4/5 rating despite a delayed check-in. We apologize for the inconvenience and hope you will stay with us again.Best regards,

6/10 Satisfaisant

Yaisa

Séjour de 1 nuit en janvier 2024
Réponse de Residence Inn Conshohocken le 21 janv. 2024
Thank you for your response. Hopefully next time we will earn a more favorable rating.Thank you for your patronage.

8/10 Bien

karl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good but a little disappointing.
We chose this place over others because it had a bar. However the bar does not open till Jan 8. The shower had one of the bottles broken off the wall. The fridge door was missing a handle. The pool water was cloudy and you couldn’t see 6 inches in front of you. The staff was very friendly. The building and parking set up were nice. The breakfast had a nice variety.
Séjour de 3 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for your feedback. We appreciate you taking the time to share your experience.Best regards.

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad
The stay was great and everyone enjoyed the pool and breakfast. The only compliant I have is that our reservation was for a queen bed but the room only had a double bed.
Séjour de 2 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for your feedback. We hope to see you again!Best regards.

6/10 Satisfaisant

Thomas

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Very nice hotel but already rundown, hard to find people that worked there. Room was nice and comfortable but a lot of little things - big crack in the sink, closet door broken, trim missing, stains on the walls, etc. no sheets or blankets for the pull out, hard to find anyone to get them.
Séjour de 3 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for your feedback. We appreciate you pointing out some areas of opportunity for us.Best regards

10/10 Excellent

Tabitha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It felt more like having an apartment than a hotel room which was really nice. The room was great and the staff was amazing!
Séjour de 2 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for the great review. We appreciate your kind words.Best regards.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short and Sweet Stay
My 1 night stay was good. Although my husband and I arrived pretty late, we still manged to get some good rest, delicious free breakfast and nice customer service. We will be back.
Séjour de 1 nuit en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for the favorable review. We are glad to hear that you enjoyed your visit.All the best.

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Residence Inn Conshohocken le 17 déc. 2023
Thank you kindly for the 5/5 rating. We appreciate your kindness and hope to see you again.Kindest regards,

10/10 Excellent

Tina

Voyage en famille
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you kindly for the 5/5 review. We greatly appreciate it!Best regards.

6/10 Satisfaisant

Kiera

Voyage en famille
Les points forts : Propreté
Towel bars were broken. Asked for housekeeping 2 days and never received it. Beds were not very comfortable and there is a train at all hours that is noisy.
Séjour de 3 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 17 déc. 2023
Thank you for your feedback. We sincerely apologize for the inconvenience and will be certain to address your concerns.Best regards,

10/10 Excellent

Jon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice big, comfortable room
Séjour de 5 nuits en décembre 2023
Réponse de Residence Inn Conshohocken le 7 déc. 2023
Thank you for the positive review Jon.All the best.

10/10 Excellent

Christopher

Séjour de 7 nuits en novembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for the 5/5 review!Kindest regards.

2/10 Horrible

Ryan

Séjour de 1 nuit en décembre 2023
Réponse de Residence Inn Conshohocken le 4 janv. 2024
Thank you for your review. We are sorry to see that we did not make a favorable impression.Happy holidays.

10/10 Excellent

Juanita

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de Residence Inn Conshohocken le 7 déc. 2023
Thank you for the 10/10 review. The team works very hard and it is nice when their efforts are recognized.Best regards.

2/10 Horrible

Allegra

Voyage en couple
Les points faibles : Équipements
You stay above railroad tracks with trains blowing horns all evening. Worst sleep ever. Undrinkable coffee. Rusty bathroom and no consideration to discount based on sleepless nights or unsatisfactory amenities.
Séjour de 2 nuits en novembre 2023
Réponse de Residence Inn Conshohocken le 7 déc. 2023
Thank you for your feedback.

10/10 Excellent

Zade

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Residence Inn Conshohocken le 7 déc. 2023
Thank you for the 5/5 review!Kindest regards.

8/10 Bien

Edwin, Darby

Séjour de 1 nuit en novembre 2023
Réponse de Residence Inn Conshohocken le 17 déc. 2023
Thank you for the positive 4/5 rating. We hope upon your return we will be able to move to a 5/5 in your eyes.Best regards.