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Avis sur Peebles Hydro Hotel

4 out of 5
Peebles Hydro Hotel
Innerleithen Road, Peebles, Scotland

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 215 avis sur 566." "
Note des voyageurs de 8 (Bien), d’après 219 avis sur 566." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 566." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 566." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 566." "

8,6/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Mark

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

8/10 Bien

carolyn, glasgow

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Peebles Hydro Hotel le 8 avr. 2024
Thank you so much for taking the time to provide a rating of your stay Carolyn. We hope to have the opportunity to welcome you back soon and exceed your expectations during your next visit.

6/10 Satisfaisant

Elizabeth

Les points forts : Propreté et personnel et service
I had a pleasant stay but the room was way too hot and the radiator made a lot of noise during the night. Breakfast was good and service was friendly. Had a discount on the room and I think I’d have been disappointed if I’d paid full price but a lot of services I didn’t use because I was just there to sleep and continue my onward journey the next day. Would have been worth it to use the spa etc
Séjour de 1 nuit en mars 2024
Réponse de Peebles Hydro Hotel le 13 mars 2024
Many thanks for taking the time to share your feedback following your recent stay Elizabeth. We are pleased to hear that overall you had a pleasant stay and that you found our service friendly during your visit. We are sorry to learn you were disappointed with aspects of your room and apologise for any inconvenience caused. We do hope to see you again in the near future.

10/10 Excellent

Jacqui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Peebles Hydro Hotel le 21 févr. 2024
Thank you so much for the perfect rating Jacqui! We are thrilled you had an enjoyable stay with us. We hope to see you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This 20s rebuild of a Victorian hydro therapy hotel has truly stunning views. All rooms seemed ‘front’ facing to capitalise on those views. Honestly wonderful. Our room was bright, painted a fresh and modern sage green and, once again, with glorious views. Bed was on the stiffer side which is my preference for comfort and shower and bath warm and strong. Pretty standard for these older hotels as part of a smaller chain. Gym was very quiet on a Saturday evening but with plenty there and truly astonishing aircon for a hotel gym! Accessed through the pool so it was trainers off to get there. Pool seemed very kid friendly and a good size. Definitely an ‘end of maintenance/decoration’ cycle feel to much of the hotel (especially some damp peeling ceilings) but the social areas are charming enough and the main dining room was a lovely space clearly kept fresh for weddings. Hotel was spotlessly clean with great staff - and plenty of them! Post Brexit many hotels seemed to be suffering staff crises, not here. LOTS to do in the nearby area, even if it’s just coffee or cake in Peebles itself. The cocktails were (ahem) made with gusto and plenty of booze, though definitely not to traditional recipes! The ‘cocktail bar’ was more of a feel of a pub snug than a ‘modern’ cocktail bar (if that’s what you are expecting) but it’s welcoming with an open fire. Lovely hotel but with a slightly dated feel that may take the shine off if you’re expecting ‘luxury’
Séjour de 1 nuit en février 2024
Réponse de Peebles Hydro Hotel le 12 févr. 2024
Thank you so much for the amazing review Anonymous. We are very pleased to hear that you had a lovely visit and that you enjoyed everything about your stay. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Peebles Hydro Hotel le 12 févr. 2024
Thank you so much for your 5 star rating Benjamin. We hope to see you again soon!

10/10 Excellent

Rachael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Peebles Hydro Hotel le 12 févr. 2024
Many thanks for your kind rating Rachael. We hope that you enjoyed your visit and that we will have the pleasure of welcoming you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Always comfy at The Hydro.
I always try to spend time here when visiting Scotland. Comfortable relaxing hotel in beautiful surroundings. Friendly helpful staff.
Séjour de 1 nuit en janvier 2024
Réponse de Peebles Hydro le 24 janv. 2024
Thank you so much for your kind review Anonymous. We are thrilled to hear that you always try to spend time with us when visiting Scotland. It's great to hear that our hotel provides you with a relaxing experience and meets your expectations. We hope to see you again soon.

8/10 Bien

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was lovely
Séjour de 2 nuits en janvier 2024
Réponse de Peebles Hydro le 17 janv. 2024
We are glad to hear that you had a lovely stay Sheila. Thank you for sharing your positive feedback with us. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Nik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel
Fantastic hotel, tasteful decorated , helpful and friendly staff , food was absolutely delicious 10 out of 10 We will definitely be visiting again in the near future
Séjour de 2 nuits en janvier 2024
Réponse de Peebles Hydro le 17 janv. 2024
Thank you so much for your amazing review Nik. We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming back for another visit in the near future.

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I spent a lovely relaxing night at the peebles hydro. I was in a single room which was a perfect size. Had a lovely view from my window too. Especially enjoyed the swimming pool, jacuzzi and steam room. I felt there wasn't a lot of gluten free options on the menu though. The helpful staff member offered to tweak the dishes by removing food containing gluten but it's not the same if there's no actual alternative. I didn't really enjoy the salad but the mock tail and starter was lovely.
Séjour de 1 nuit en janvier 2024
Réponse de Peebles Hydro le 17 janv. 2024
We are glad to hear that you had a lovely relaxing visit Maureen. However, we apologise if you felt that we didn't offer enough gluten-free options. We value your feedback and will take your comments on board. We hope to see you again soon.

10/10 Excellent

Damien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Peebles Hydro le 17 janv. 2024
Thank you so much for giving us a perfect score Damien. We are delighted to note that you had an excellent stay. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Peebles Hydro le 17 janv. 2024
Thank you so much for your 10/10 rating Richard. We greatly appreciate your positive feedback. We hope to have the pleasure of welcoming you back in the future.

8/10 Bien

Nikos

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Peebles Hydro le 20 nov. 2023
Thank you for taking the time to rate your stay, Nikos. We greatly appreciated your feedback and we are delighted you had a lovely stay. We hope to welcome you back again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Peebles Hydro le 20 nov. 2023
Thank you so much for giving us a perfect 5/5 rating John. We are delighted to note that you had an amazing stay with us. We do hope to have the pleasure of welcoming you back soon.

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Very nice. Staff helpful, room good.
Séjour de 2 nuits en novembre 2023
Réponse de Peebles Hydro le 17 nov. 2023
We are happy to hear that you enjoyed your stay Ian. We appreciate your kind comments and we hope to welcome you back again soon.

10/10 Excellent

eliz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the facilties and the salon
Séjour de 1 nuit en novembre 2023
Réponse de Peebles Hydro le 13 nov. 2023
Thank you for taking the time to review your stay eliz. We appreciate your kind words and are glad to hear you enjoyed your experience at our hotel. We look forward to welcoming you again in the future.

10/10 Excellent

Cormac

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Peebles Hydro le 13 nov. 2023
Thank you so much for your kind rating of 10/10 Cormac. We are thrilled to learn that you had a great stay and we do hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Allen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Favourite hotel
Great facilities, attentive staff
Séjour de 2 nuits en novembre 2023
Réponse de Peebles Hydro le 13 nov. 2023
We are delighted to hear that you had a positive experience with us Allen. Your feedback is greatly appreciated and we hope to have the opportunity to welcome you again in the future.

8/10 Bien

Ewen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the informality. Food was good. staff were pleasant and helpful.
Séjour de 2 nuits en octobre 2023
Réponse de Peebles Hydro le 31 oct. 2023
Thank you for taking the time to leave a review Ewen. Your feedback is greatly appreciated and we hope to have the pleasure of welcoming you back soon.

8/10 Bien

Laura

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
A little bit diappointing
We enjoyed the hotel social areas and the dog friendly atmosphere. We liked the pool but it is small for the size of hotel. Our room was fine but it was disappointing to have a large stain on the carpet, a huge chip on the sink and badly damaged bath end panel. Breakfast was great! I would bring grandchildren here though as it would be good for them + dogs.
Séjour de 1 nuit en octobre 2023
Réponse de Peebles Hydro le 27 oct. 2023
Thank you for your feedback Laura. We are delighted to hear that you enjoyed your time with us, however we are sorry to hear that there were some disappointments during your stay. We do hope that we will have the opportunity of welcoming you and your grandchildren in the future.

8/10 Bien

Rachel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Peebles Hydro le 27 oct. 2023
Thank you so much for your 8/10 rating Rachel. We do hope that you had an enjoyable visit and we hope to welcome you again soon.

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, good staff and great for outdoor types
Very nice 1 night getaway. Nice large room with pleasant decor. Met family members for a really good and imo a very reasonably priced lunch. My wife and me stayed over and ate in the restaurant in the evening. Staff were excellent and attentive with an excellent meal served very quickly. Already looking forward to planing a return visit
Séjour de 1 nuit en octobre 2023
Réponse de Peebles Hydro le 27 oct. 2023
Thank you so much for your kind comments Ian. We are delighted to hear that you had a very nice stay. It's really great to hear that you had an excellent dining experience. We look for to your next visit and hope to see you again soon.

8/10 Bien

Robyn

Voyage en famille
Les points forts : Propreté et confort de la chambre
Stay was alright
Stay was alright. Found the service in the Grill Room to be lacking - they either forgot about you or were rushing you. Several times my son was mid bite when they asked us if we were finished. The blade of beef dish that I had been looking forward to wasn't great. The beef was too dry, there was no spring onion in the spring onion mash and the seasonal veg was underdone, which was disappointing. One server was overly familiar with my 6yo son and actually kissed him on the head which was uncomfortable, it happened so fast and I was so shocked that I didn't get a chance to speak to her about it so I would just be wary of that. I'm sure she meant no harm but it wasn't appropriate. The Millar Lounge food was good so I would recommend eating there during your stay. The Mini Landrover experience was good as well.
Séjour de 2 nuits en octobre 2023
Réponse de Peebles Hydro le 23 oct. 2023
Thank you for taking the time to share your feedback Robyn. We are disappointed to hear that you encountered some negative aspects during your stay. We apologise for any inconvenience you may have experienced and we will address these issues to ensure they do not happen in the future. We hope to have the chance of welcoming you back soon.

6/10 Satisfaisant

Richard

Voyage en famille
Les points forts : Propreté et équipements
I have stayed in the other hotel in Peebles owned by the same company and paid extra to try the hydro. So I am rating this against that and the extra cost. It was very busy on arrival with parking near to the hotel at a premium. But we were checked in (check is staff very polite and professional). The room we had was at the back of the hotel in trees with only one window was small and dark. However functional and clean. All the staff were very polite, but like other hotels at the busy times there weren't enough. An example was ordering a drink at the not the cocktail lounge only one young lad making cocktails in a busy bar. He told us politely he wouldn't be able to serve us for 15 minutes. Where was the manager helping him out or organising staff? All in all if you want a hotel and intend to use the spa and multitude of activities this slightly tired hotel is worth every penny. But if like me spas are not your thing and walking and cycling outdoors is, it wasn't worth the extra money compared with the excellent sister hotel in town.
Séjour de 2 nuits en octobre 2023
Réponse de Peebles Hydro le 23 oct. 2023
Thank you for sharing your feedback Richard and providing a comparison between your stays at our hotels in Peebles. Your feedback is valuable to us and we will use your comments to further improve our services. We do hope that you will consider staying with us again in the future.

6/10 Satisfaisant

Stephen

Séjour de 1 nuit en octobre 2023
Réponse de Peebles Hydro le 23 oct. 2023
Thank you for rating your stay following your recent visit Stephen. It seems that there may have been some aspects of your stay that fell short of meeting your expectations. We do hope to welcome you back to a better experience the next time you are in the area.

10/10 Excellent

Kayleigh

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely family hotel with plenty of activities
Séjour de 2 nuits en octobre 2023
Réponse de Peebles Hydro le 18 oct. 2023
Thank you for taking the time to review our hotel Kayleigh. We are delighted to hear that you enjoyed your stay with us. Your kind words are very much appreciated. We take pride in offering a range of activities to our guests and we are happy to hear that you were able to take advantage of them. We hope to see you again soon.

2/10 Horrible

valerie

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Peebles Hydro le 18 oct. 2023
Thank you for staying with us and for rating your visit Valerie. We are so sorry to note that your experience with us did not meet your expectations. We hope to have the opportunity to welcome you again in the future and provide you with a better experience.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Peebles Hydro le 1 oct. 2023
Thank you so much Laura for taking a moment to rate your stay with us. We truly appreciate the 10/10 rating. We hope you had an enjoyable stay and we look forward to welcoming you back in the near future.

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Peebles Hydro le 1 oct. 2023
Thank you so much for the amazing rating Caroline. We are delighted you rated your stay with us 10/10. We are pleased that you enjoyed your stay and we hope to welcome you back soon.

8/10 Bien

Leslie

Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant stay
We had a standard double room which was spacious with a large bathroom. Everything was very clean and comfortable. Breakfast provided a wide choice of food and was well presented. Staff were friendly and helpful.
Séjour de 1 nuit en septembre 2023
Réponse de Peebles Hydro le 18 sept. 2023
Thank you for your wonderful review Leslie. We are glad to hear you had a comfortable stay. We appreciate your kind comments and hope to welcome you back soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Peebles Hydro le 15 sept. 2023
Thank you for taking a moment to rate your stay. We hope you had an enjoyable visit and we look forward to seeing you soon.

10/10 Excellent

Michele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is amazing! So helpful and knowledgeable. Friendly. Bartender was excellent! Hosts in The Grill are on top of everything. Wait staff was very young and very into their jobs. Excellent! Loved how the pool maintenance was checking the water constantly. Front desk people are the best I have ever encountered. We had a corner room, bright and sunny with a spectacular view. I couldn’t recommend this hotel more! Go there!!!
Séjour de 3 nuits en août 2023
Réponse de Peebles Hydro le 11 sept. 2023
Many thanks for your lovely comments Michele. We are delighted to hear that you had an amazing visit and that you enjoyed everything about your stay. We greatly appreciate your recommendation and hope to see you again soon.

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay. Everything in walking distance, compact and accessible. Food was delishious, room was large and bed very comfortable. Will definitely be back.
Séjour de 1 nuit en septembre 2023
Réponse de Peebles Hydro le 3 sept. 2023
Thank you Sarah for the great review. We are pleased to hear that you loved your stay and that you found our location perfect for your needs. We greatly appreciate your kind comments and we look forward to having the pleasure of welcoming you back soon.

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Peebles Hydro le 11 sept. 2023
Thank you so much for rating our hotel 10/10 Barbara. We do hope to see you again very soon.

8/10 Bien

Angela

Les points forts : Équipements
Enjoyed the hotel, facilities, staff very helpful and welcoming. Breakfast was very good with a good variety of foods
Séjour de 3 nuits en juillet 2023
Réponse de Peebles Hydro le 7 août 2023
Thank you so much for sharing a review of your recent visit to Peebles Hydro. We are delighted to hear that you had an enjoyable stay. We hope to welcome you back soon.

10/10 Excellent

Susan

Séjour de 2 nuits en juin 2023
Réponse de Peebles Hydro le 19 juin 2023
Thank you so much for giving us a perfect rating Susan. We do hope to welcome you back soon.

10/10 Excellent

Daniel

Séjour de 1 nuit en mai 2023
Réponse de Peebles Hydro le 28 mai 2023
We greatly appreciate your rating Daniel. We hope you enjoyed your stay and we do hope to see you again soon.

10/10 Excellent

Jillian

Séjour de 1 nuit en mai 2023
Réponse de Peebles Hydro le 28 mai 2023
Thank you Jillian for your kind rating. We are truly grateful for your 10/10. We hope to welcome you back soon.

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
George and Barbara
Anniversary weekend fantastic location and plenty to in the hotel and surrounding area. Breakfast 10 out of 10, drinks amd meals not expensive. And when checking out we where give a lovely gift. We will return. Thankyou for a lovely stay.
Séjour de 2 nuits en mai 2023
Réponse de Peebles Hydro le 10 mai 2023
We are delighted you chose to celebrate your anniversary with us George and Barbara. Thank you so much for sharing a review of your recent visit. We are happy to hear that you had a lovely stay and we do hope to see you again soon.

10/10 Excellent

George

Séjour de 1 nuit en avril 2023
Réponse de Peebles Hydro le 10 mai 2023
Thank you so much for giving us a perfect rating George. We hope to have the opportunity of welcoming you back in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay. Enjoyed pool and spa facilities. Pleasant food and atmosphere in the bar. Very disappointing breakfast - cold meat and cheese buffet consisted of salami and vacuum packed red leicester cheese, basic supermarket sliced bread and no option of freshly prepared hot food. Don't understand why shower/bath gel is not provided. Comfortable seating in the conservatory would be welcome. I would like to see a return to more formal dining in the restaurant. I understand you are now catering for a different audience (families) however I do think you could have achieved this without sacrificing the atmosphere of the dining experience. Average value for money.
Séjour de 1 nuit en janvier 2023
Réponse de Peebles Hydro le 7 févr. 2023
Thank you so much for taking the time to share your feedback on your visit Hotels.com User. Although it's great to hear of the things that you liked about your visit we are really sorry to note that other aspects of your stay were disappointing. Your feedback is important to us and I have shared your comments with our Management Team. We do hope that you will visit us again in the future and that we will have the chance of welcoming you back soon.

8/10 Bien

Andrew

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Happy stay
I was not impressed with the service charge. No table cloths on the dining tables No itemized bar bill making it difficult to verify the bill
Séjour de 1 nuit en janvier 2023
Réponse de Peebles Hydro le 31 janv. 2023
Thank you very much for taking the time to leave a review of your stay Andrew. We are sorry to hear that some aspects disappointed you and have shared your feedback with the Management Team at the hotel so that they can take your comments on board going forward. We do hope that we will have the opportunity of welcoming you back to the hotel before too long.

10/10 Excellent

Alex

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, Scottish charm and character without any drawbacks.
Séjour de 1 nuit en janvier 2023
Réponse de Peebles Hydro le 16 janv. 2023
Thank you for choosing to stay with us Alex, and thank you for your wonderful comments which are greatly appreciated. It was a pleasure having you as our guest and we do hope to see you again soon.

10/10 Excellent

Jeanette

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Peebles Hydro le 18 déc. 2022
Thank you so much for rating our hotel. We are pleased you enjoyed your visit and we do hope that you will visit us again soon.

6/10 Satisfaisant

Richard

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel was very cold, including room, bar and restaurant.. I’m not a cold person and am usually quite comfortable in shorts and t even when my wife is all wrapped up so for me to feel it chilly it was cold..
Séjour de 1 nuit en décembre 2022
Réponse de Peebles Hydro le 11 déc. 2022
Many thanks Richard for taking the time to post a review of your recent stay. I'm so sorry to hear that aspects of your stay were disappointing. We truly value your feedback and your comments have been noted and shared with our Management Team. We do hope that you will visit us again in the near future.

10/10 Excellent

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay. Very clean and comfortable rooms. First class food, only down side alcoholic drinks was very expensive.
Séjour de 3 nuits en novembre 2022
Réponse de Peebles Hydro le 17 nov. 2022
Thank you so much for the amazing review Nicola. We are very pleased to hear that you had a great stay and that you found the rooms to be very clean and comfortable. We do hope that you will visit us again soon.

6/10 Satisfaisant

Gayle

Voyage en couple
Les points forts : Équipements
All ok-but could do with a major upgrade
Séjour de 1 nuit en octobre 2022
Réponse de Peebles Hydro le 14 oct. 2022
Thank you for your feedback Gayle, we greatly appreciate you taking the time to post a review. We offer a rolling refurbishment throughout the hotel, which will in time, cover all areas of the hotel. Regrettably, a project of this size does take some time to complete. We hope to have the chance of welcoming you back soon.

8/10 Bien

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Lovely staff - would stay again
2 night stay with other adult family members. The hotel staff (at all levels) were lovely and worthy of mention from contact with them pre stay and during. Nothing was too much trouble. The hotel itself is dated in parts but it is a big old building that will no doubt take a lot to maintain.
Séjour de 1 nuit en octobre 2022
Réponse de Peebles Hydro le 13 oct. 2022
Hello Pauline, Thank you for taking a moment to share your experience. Your kind comments are very much appreciated. We are thrilled to hear that you enjoyed your stay and we look forward to seeing you back at Peebles Hydro soon.

8/10 Bien

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Property was a bit tired. Interconnected family room was good but no tv for kids. Breakfast was good but dinner in the grill was underwhelming. Overall stay was ok.
Séjour de 1 nuit en octobre 2022
Réponse de Peebles Hydro le 7 oct. 2022
We are really sorry to hear that aspects of your stay were disappointing Sarah. Your comments have been noted and will be shared with our Management Team. Thank you for choosing to stay at Peebles Hydro and we do very much hope to see you in the near future.