Dear Melanie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the foul odor, lack of housekeeping service and replacement towels. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Frankie,Thank you for taking the time to tell us about your experience at the RED ROOF INN PARKERSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described, the situation you mentioned regarding coffee and the other issues which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Andy,Thank you for taking the time to share your feedback with us. The staff at the Red Roof Inn Parkersburg was pleased to read that all was good with your stay. However, we were saddened to see your 1/5 score. Please expound on the reason for your score so that we can best address this.Once again, we would like to thank you for sharing with us. We look forward to providing you with better stays at Red Roof.Sincerely,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Elizabeth. The staff and I at the Red Roof Inn Parkersburg were disappointed to see your 2/5 score following your stay. You indicated that the pest you reported, the smell of the room and the uncleanliness hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Dear Deanna,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PARKERSBURG regarding the staff, cleanliness and accommodations. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Deanna, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the accommodating staff, pet friendliness and comfortability. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Dear Deanna, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PARKERSBURG regarding the accommodating staff, safe area and pet friendliness. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Deanna, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness and great service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Red Roof Management

Dear Deanna, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PARKERSBURG regarding the accommodations, polite staff and cleanliness. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Zakery,I sincerely apologize that your stay at our Red Roof Inn Parkersburg didn’t meet your expectations. I was disheartened to see it resulted in such a poor score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Deanna,Thank you for taking the time to complete our customer survey. We appreciate your feedback regarding your recent stay at the Red Roof Inn Parkersburg. It's great to read that you were pleased with our location. However, you mentioned that you could not make local calls and for that, I sincerely apologize. Feedback from our guest is always welcomed at Red Roof as we strive to continually improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you on your future travels.Sincerely,Red roof management

Dear Caroline, Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn Parkersburg appreciate your 3/5 score following your stay. I am happy that our very nice front desk staff pleased you. However, you stated that the non-functioning lights and the noise disturbance mentioned hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Parkersburg appreciate your 8/10 score following your stay. I am happy that you had a good stay with us and that you found our front desk staff to be very friendly. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Brent, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Parkersburg and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Zoya,Your review of the Red Roof Inn Parkersburg was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Cassidy, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Chris,Thank you for taking the time to tell us about your experience at the RED ROOF INN PARKERSBURG. I am sorry that your experience did not meet your expectations due to the stained linens you mentioned, the possible mold in the shower, the cleanliness of the wall not being up to your standards, and the other highlighted issues. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Alicia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Jon,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. It's good to hear that you found our staff to be very nice and accommodating, the procing to be decent, and all the other kind remarks highlighted. However, I am sorry that your experience did not meet your expectations due to the the fridge not being up to your standards, the faulty Tv, and the other highlighted concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Diana,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARKERSBURG and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Belinda, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Jesse,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. It's so rewarding to read your comments regarding you found our hotel to be comfortable and affordable, and our staff to be very friendly resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to see you again soon.Sincerely,SharmaRed Roof Management RediResponse Specialist

Hi Thomas,Thank you for your recent review of your stay. I was disheartened to read that you weren't pleased with the conditions of our property amongst other things. Please accept our apologies. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Parkersburg. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. I am happy to hear that you found our check-in to be easy, our front desk staff to be very friendly and accommodating, and all the other kind remarks highlighted resulting in a 4/5 score.Thank you again for your review. Red Roof hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof Management RediResponse Specialist

Hi Loretta,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Parkersburg with us. It was so rewarding to see that we earned your perfect score. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Roberta, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Parkersburg. We strive to provide guests with all the comforts of home, so I am disappointed to see your 6/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Jason,Thank you for your recent review of your stay at Red Roof Inn Parkersburg. I am happy that you found our accommodations clean and quiet. On the other hand, you had an issue with the shower and the Wi-Fi. I am so sorry for that. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine RediResponse Specialist

Thank you Jason for the five-star review I will convey the message to my coworkers. Please let us know what you like and improvements can be made.

Thank you, Mr.Jason we appreciate the feedback and hope to see you for your travel needs.

Thank you for your quick response, I will share the comments with our staff members and a few things we are aware of regarding the property at present we are working on those.

Thank you for your response, hope to see you for your future travel needs.

Thank you for the response. Hope to see you at our location for your future travel stays.

Thank you for your response. We appreciate the score but please suggest what we could improve.

Hi Doulas,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Parkersburg. I'm glad you took liking to our staff and hotel's prices. However, you indicated that you weren't completely satisfied with the cleanliness of our rooms. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Hi Jeffrey,Thank you for taking the time to write a review of your stay at the Red Roof Inn Parkersburg. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. You indicated that you had issues with multiple things in the room such as the Wi-Fi and Tv cable, our apologies for any inconvenience. To uphold our company’s high standards I’ve shared your encounter with management to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. It's great to hear that you found your room to be spotless, the coffee to be fresh, and everything worked resulting in a 5/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Bobby,I appreciate you sharing your feedback following your stay at the Red Roof Inn Parkersburg. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Steve, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Todd,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PARKERSBURG. We are sorry to read that the upkeep of the property was not to your complete standard, however, we are happy to know that you were pleased with our very accommodating and friendly front desk staff and our property was convenient for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Dannielle Red Roof Management

Hello Roy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PARKERSBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for sharing your 10/10 rating with us, Samuel. Our staff at the Red Roof Inn Parkersburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Thank you for taking a moment to leave a review, Patricia. Myself and the staff at the Red Roof Inn Parkersburg appreciate your 4/5 score following your stay. I am happy that our your requests were fulfilled and that the improvements made pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

Dear HunterWe are sorry to hear your recent experience at the RED ROOF INN PARKERSBURG did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to complete our survey, Larry. Myself and the staff at the Red Roof Inn appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Thanks for sharing your feedback with us, Christopher. The staff at our Red Roof Inn Parkersburg were elated to see that we earned your 4/5 score. You mentioned some highlights, such as the availability of hot water and clean rooms, along with our location being great for a quick overnight stay, which were pleasing to read.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Katrina. Our team at the Red Roof Inn Parkersburg appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

Dear Alison,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PARKERSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the size of the coffee pot that was provided. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management