Les notes se basent sur un nombre total de 563 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,1 sur 5
Recommandé par 92 % des clients
4,4 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de slc utah

Honeymoon visit

Publié le 17 juin 2015
Les + : It was beautiful, very clean, scenic location and not too far from anything.
Les - : The AC
Situation : Golfing, the Crater was Awesome!!! Shopping in Park City, and Granny's in Heber City has the best shakes.
We had an overall wonderful time. However the AC in the master was terrible, we notified the front desk and nothing ever became of it. When we checked out we talked to the manager and he apologized. Our opinions of the hotel greatly improved once we talked with him.
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié de Bountiful, UT

Publié le 15 juin 2015
Super friendly staff. Wonderful room. Very nice resort.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Wyoming

Publié le 13 juin 2015
Nice stay, clean rooms, slightly crowded. Higher class hotel. Staff we great.
2 sur 5
par un voyageur vérifié de Salt Lake City

Okay hotel, not great experience

Publié le 5 juin 2015
Les + : The room was alright, little pastries up by the front desk, nice grounds
Les - : Interaction with customers
Situation : In Midway, so not a ton. Lots of camping and hiking nearby if you are into that, a few boutiques, one or two little restaurants, Heber City is close
Our first night at the hotel was a bit of a nightmare. In the middle of the night some kids set off the fire alarm and we had to run out of the building at 11 o'clock at night with a screaming infant. Not the hotel's fault obviously, but they made absolutely no effort to rectify the experience. The television remote in our room didn't work, and the Keurig machine sputtered out coffee all over the counter. Finally at checkout, we had charges on our account that we didn't make from the restaurant and the bakery, and I had to argue with the clerk at the front desk for several minutes before she got her manager to finally take off the charges.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 27 mai 2015
Hotel and rooms were very nice and clean, but the devil was in the details. Most saunas were not operable, one hot tub was closed most of the time and many supplies were not stocked, like toilet paper. Otherwise, we had a pleasant stay.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié de Cedar City Utah

Publié le 14 mai 2015
Les + : The staff was great and our room was so nice. The fireplace was an added feature. The free daily newspaper was a big hit with my husband.
Les - : Just one thing, there was animal poop on the sidewalks. That maybe could be swept off throughout the day.
Situation : We were attending a volleyball tournament and we didn't get to do much outside of the motel and the rec center.
I took my grandchildren with me and we all had a blast. There was a bell man that was so helpful, informing us of activities going on that we all would enjoy. I loved the Swiss music playing when we arrived. It rained so we didn't get to do s'mores, but they were able to feed the goats, swim, play miniature golf, see the craters, ride the carousel, play pool and checkers. The hot tub was so fun with the waterfall. They did not want to leave. The children ages 7-16 said they felt like they were members of the rich and famous club.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Wyoming

Family Wedding

Publié le 27 avr. 2015
Les + : The location is beautiful and the décor was a lot of fun. They also have a beautiful spa and pool.
Les - : I can't think of anything.
Situation : It is near skiing (Park City), shopping, and there is some interesting local history. A small train runs seasonally for short rides.
My niece recently got married at this hotel and we all had a wonderful time. The staff (excellent!) did all the work and we just enjoyed ourselves. It was a small wedding but there is always a certain amount of preparation and stress but not for us! We even got the cake at the small bakery in the hotel and it was beautiful and delicious.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Utah

God's country

Publié le 23 avr. 2015
Les + : Quiet, clean. The price was nice too on Expedia
Situation : Park City
The Zermatt resort was a beautiful place tucked away in the beautiful Heber Midway valley. We love it every time we stay.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Utah

Off-season retreat

Publié le 11 avr. 2015
Les + : The hotel was easy to access and find, while still being adequately out-of-the-way to feel like a retreat.
Les - : A more thorough elucidation of the available activities and nearby attractions.
Situation : The location is pretty, but not picturesque. The nearby activities are standard fare for small towns such as the one this hotel is hosted by.
I took this room during the off-season of what is normally a snow sports focused retreat. I think that's the main reason there were so few people around, which I considered a bonus. There was nothing remarkable about the accommodations or facilities, but everything was satisfactory. The hotel claims to be styled after classic Swiss mountain retreats; I cannot speak as to whether or not this is accurate, but the atmosphere was distinctly cozy throughout.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 8 avr. 2015
The staff was very friendly and the grounds and rooms were well maintained, we had a great time.