Les notes se basent sur un nombre total de 449 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 92 % des clients
4,5 Propreté de la chambre
4,2 Services et personnel
4,2 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié

For a busy weekend we were still able to enjoy our

Publié le 11 sept. 2014
Les + : Great rooms
Les - : Warmer swimming pool.
Situation : The Swiss DYs were on, parade of homes, and the sheep dogs were on the run. Plenty to do.
It would have been nice if the pool had been just a little warmer.
2 sur 5
par un voyageur vérifié

Never Again

Publié le 31 août 2014
Les + : not much
Les - : all
Over priced nice view of the parking lot very disappointing. Take your travel somewhere else.
2 sur 5
par un voyageur vérifié de Utah

Beautiful scenery.

Publié le 24 août 2014
Les + : The staff tried to make things right, the buildings were beautiful, the setting of the resort is wonderful.
Les - : Housekeeping is wide open for improvement.
Situation : Mountain setting is stunning and the facilities are integrated well on the mountainside.
Assigned an uncleaned room, no hotel directory in either room, beverage machine broken. New room - door hardware faulty, housekeeping did not refresh the room until notified @ almost 4:00 PM. Shops were out of some inventory, Items to buy were limited, the waiter in the restaurant neglected us and the busboy stepped in to service our table. We left a day early.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de az

Very very nice

Publié le 16 août 2014
Very detail loved hotel about switzerland! We are from switzerland, so we know what we are talking about:)
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Kansas

Beautiful mountain retreat!

Publié le 16 août 2014
Les + : Great service, great room, great facilities, great restaurants.
Les - : What indeed!
Situation : In beautiful Utah mountains. Golf, snorkeling, scuba diving, put-put golf, off road 4 wheeling with rental machines. Restaurants on site & nearby.
We were treated royally. Love the service and all the facilities.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de St. George, Utah

Publié le 27 juil. 2014
First room, A/C did not work. They switched us quickly. Next room the one bed sunk to the middle.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Springville, Utah

Great atmosphere & amenities, AVOID Villa #1001

Publié le 21 juil. 2014
Les + : Amenities: pool, fitness center, wifi in room, bakery, sauna, steam room, carousel and valet service.
Les - : Don't ask "are you a guest" before offering help, better parking system when resort is full, offer discounts for "exit" rooms.
Situation : Memorial Hill, Heber Valley Cheese Factory, Avon Movie Theatre, Cafe Galleria (live music), Tarahumra (Mexican food), fun antique stores & boutiques,
I have been to the Zermatt for business conferences in the past. I was impressed so I took my family to celebrate my daughter's 16th birthday. We were placed in the Villas, Room 1001. Avoid this room and any others that are next to the outside exits and elevators. It is very noisy and you could clearly hear every person and group coming and going all day and all night. We knew this was going to be a problem after five minutes in the room. The resort was full so we couldn't be moved. We didn't sleep at all due to the noise. But beyond that we enjoyed the pools, fitness center, sauna, steam rooms, carousel and bakery. We wanted to enjoy the Yoga class offered at 10 am and the hotel was great to offer us a later check out at 12 pm, normally it is 11 am. It was a little odd that everytime we asked a question at the front desk they wanted to know if we were a guest, which seemed a little insulting. But I understand they want to offer the best services to paying customers. So let the front desk know you are a guest to ride the carousel. They charge $2 a person non-guests. The parking lot was completely full in the evening when we returned from dinner. Several guests had to park on the street and walk to their rooms. However, there was a large number of "reserved" covered spots on the perimeter of the parking lots going unused. I would have been nice to have these open knowing there wasn't enough parking. Overall, it was good experience but room for improvement.
2 sur 5
par un voyageur vérifié

Publié le 14 juil. 2014
entered the room and there was a terrible stench of sewer. went down to eat at the restaurant, not many people in there but we waited at least 15 minutes before even being asked what we would like to order. the vending machines in the hallways either stole your money or did not work at all. i have stayed here several times and have been very pleased, not this time, i dont know if i would ever go back.
3 sur 5
Recommandé
pour Tout le monde
par darrell de j

Publié le 24 juin 2014
What a fun trip for the kids. The front desk needs to be a little more friendly. Watch out for depit card holds.
3 sur 5
Recommandé
par DCB de Brigham City, Utah

Publié le 11 juin 2014 sur Hotels.com
I think the price is exorbitant for the quality that is given. There was no fridge in the room we stayed in, and the internet service was extremely spotty. We went into town to eat, because it was SO expensive to eat at the restaurants that were on the premises. $20.00 for breakfast is a little much, in my opinion.