Avis
9,4
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
9,6/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
27 mars 2024
Séjour de 1 nuit en mars 2024
Réponse de Alice, Guest Experience Manager - HDDA le 16 avr. 2024
Chère Alicia,Merci infiniment pour votre 5/5.Nous avons hâte de vous accueillir à nouveau à Dame Des Arts!
8/10 Bien
DOMINIQUE, Mont-Royal
Voyage en couple
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DOMINIQUE
Séjour de 4 nuits en novembre 2023
Réponse de Team HDDA le 16 nov. 2023
Chère Madame BOUCHARD, En dépit du mauvais aménagement de cette salle de bain, nous sommes soulagés que le reste de notre service ait mérité le score 4/5. J'ai communiqué votre observation pratique à notre service Technique. Pour votre prochain séjour, nous ferons notre mieux pour vous donner une expérience 5/5.
8/10 Bien
Patricia
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement
Patricia
Séjour de 3 nuits en juin 2023
Réponse de Gildas le 24 juin 2023
Bonjour Patricia,Nous vous remercions sincèrement d'avoir pris le temps de noter votre expérience parmi nous et de partager ces gentils mots. Nous ne manquerons pas de communiquer ce retours à nos équipes.Nous espérons prochainement vous revoir!A bientot,
10/10 Excellent
Noemie
13 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Noemie
Séjour de 5 nuits en juin 2023
Réponse de Alice - HDDA le 14 juin 2023
Dear Noemie,Thank you for sharing your experience with us.
10/10 Excellent
Ariana
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ariana
Séjour de 3 nuits en mai 2024
10/10 Excellent
Carina
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carina
Séjour de 8 nuits en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 7 mai 2024
Dear Carina,Merci beaucoup for your wonderful review of your recent stay at Dame des Arts! We are thrilled to read that you had a fantastic experience.We're delighted that your room was very well-appointed, comfortable, and clean. We're also incredibly grateful for your praise of our restaurant team. While the Parisian weather may not have fully cooperated, we're glad you found the rooftop bar gorgeous! We would be honored to welcome you back and create another memorable stay whenever your travels bring you back to Paris.Thank you again for choosing Dame des Arts!
10/10 Excellent
Aiyun
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aiyun
Séjour de 4 nuits en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 5 mai 2024
Dear Alyun,Thank you so much for taking the time to share this fantastic review! We're absolutely thrilled that you enjoyed your time with us thanks to the location and iconic landmarks around.We appreciate your kind words about the restaurants nearby and the recommendations provided by our front desk team. We're happy to read you found the hotel interior updated, clean, and your room quiet and comfortable. We look forward to welcoming you back again someday.
10/10 Excellent
Brian
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 1 mai 2024
Dear Brian,Thank you so much for your feedback about your recent stay at Dame Des Arts!We're delighted to read you found the hotel swanky and loved the unbeatable location and we appreciate you taking the time to share your thoughts on how we can improve.We value your suggestion on the towel size.Regarding the storage, the luggages can be stored under the bed, regarding the clothes, we do suggest other room categories that could better meet your epxectations.We're happy to read you found the staff great, the rooftop deck amazing, and the location perfect!We hope to welcome you back again soon you and your wife!
10/10 Excellent
Donald, Boonton Township
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donald
Séjour de 3 nuits en avril 2024
Réponse de Ines le 27 avr. 2024
Dear Donald,We would like to thank you for taking the time to give your feedback. We are delighted to hear how enjoyable your stay has been. We are already looking forward to your next visit and are impatient to create new unforgettable memories with you.Take care,Best regards,HDDA’s artists
10/10 Excellent
Eduardo
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eduardo
Séjour de 7 nuits en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 24 avr. 2024
Dear Eduardo,Thank you very much for sharing your review!We are delighted to read that you had a pleasant stay with us and we hope to welcome you back very soon!
10/10 Excellent
Zoe
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zoe
Séjour de 2 nuits en avril 2024
Réponse de Ines le 21 avr. 2024
Dear ZoeMany thanks for taking the time to give your feedback. We are delighted to hear how enjoyable your stay has been. Thank you for mentionning Erwin and how nice you were treated wich is very important to us at Dame des Arts. We are already looking forward to your next visit and are impatient to create new unforgettable memories with you.Warm regards,Best regards,HDDA’s artists
10/10 Excellent
Patrik
18 avr. 2024
Patrik
Séjour de 1 nuit en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 19 avr. 2024
Dear Patrik,Thank you for taking the time to leave feedback about your recent stay!We're thrilled you found our hotel tasteful and the rooftop terrace stunning.We hope to welcome you back again soon!
10/10 Excellent
Rafael
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Séjour de 4 nuits en avril 2024
Réponse de Alice, Guest Experience Manager - HDDA le 18 avr. 2024
Dear Rafael,Thank you very much for sharing your experience with us.We are thrilled to read that you had a wonderful time at Dame Des Arts, enjoying the design and work of our architect Raphaël Navot, the team and the location.We can't wait to welcome you back in the Latin Quarter!
10/10 Excellent
Nicole
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en avril 2024
Réponse de HDDA’s artists le 15 avr. 2024
Dear Mr/Mrs.......We would like to thank you for taking the time to give your feedback. We are delighted to hear how enjoyable your stay has been. We are already looking forward to your next visit and are impatient to create new unforgettable memories with you.Take care,Best regards,HDDA’s artists
8/10 Bien
Andrew
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 6 nuits en mars 2024
Réponse de Alice, Guest Experience Manager - HDDA le 10 avr. 2024
Dear Andrew,Thank you very much for taking the time to share your experience with us!We are glad you enjoyed your stay at Dame Des Arts thanks to our location and nice rooms.We can't wait to welcome you back here!
10/10 Excellent
Phyllis
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phyllis
Réponse de Alice, Guest Experience Manager - HDDA le 25 mars 2024
Dear Phyllis,Thank you very much for your nice feedback, we are glad to read that you enjoyed the room and the team!Se you very soon at Dame Des Arts!
10/10 Excellent
Vanessa
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanessa
Séjour de 3 nuits en mars 2024
Réponse de Alice, Guest Experience Manager - HDDA le 25 mars 2024
Dear Vanessa,Merci beaucoup for taking the time to share your wonderful feedback!We are thrilled to read that you had a magnifique stay with us! Knowing our location was ideal for exploring the city's landmarks and that you enjoyed the view of the Eiffel Tower from the rooftop terrace makes us very happy. We are especially delighted that you son appreciate our little suprise in the room for his 18th!There's truly no greater compliment than a guest wanting to return, and we can't wait to welcome you back to Paris in the future!
10/10 Excellent
christine g
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
christine g
Séjour de 8 nuits en mars 2024
Réponse de Alice, Guest Experience Manager - HDDA le 21 mars 2024
Cher Christine,Merci infiniment pour ce 5/5!Nous espérons vous revoir très vite parmi nous!
8/10 Bien
Judy
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judy
Séjour de 3 nuits en mars 2024
Réponse de Alice, Guest Experience Manager- HDDA le 17 mars 2024
Dear Judy,Thank you very much for taking the time so share your feedback with us.We hope to get the chance to welcome you back very soon!
10/10 Excellent
Daria
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daria
Séjour de 6 nuits en mars 2024
Réponse de Alice, Guest Experience Manager - HDDA le 13 mars 2024
Dear Daria,Thank you very much for taking the time to share your experience with us!We are thrilled that you had such a good time with us and we already can't wait to welcome you back!See you very soon!
10/10 Excellent
gennady
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
gennady
Séjour de 5 nuits en février 2024
Réponse de Alice, Guest Experience Manager - HDDA le 20 févr. 2024
Dear Gennady,Thank you very much for sharing your experience with us.We are trhilled you enjoyed you stay at Dame Des Arts and especially the rooftop and the team!We hopee to see you again very soon in the City of Lights!
8/10 Bien
Huiyu
Voyage en famille
18 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Huiyu
Séjour de 3 nuits en février 2024
Réponse de Alice, Guest Experience Manager - HDDA le 19 févr. 2024
Dear Huiyu,Thank you for sharing these four stars with us, we are happy to read that you had a nice stay at Dame Des Arts!We hope to welcome you back very soon in the Latin Quarter!
6/10 Satisfaisant
Rahim
15 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rahim
Séjour de 3 nuits en février 2024
Réponse de Alice, Guest Experience Manager - HDDA le 21 févr. 2024
Dear RahimThank you for taking the time to let us know about your experience.We take good note of the size of the rooms. Please note that we have larger rooms in the higher categories. Next time, please let us know your needs so that we can adapt the room to them.We would like to apologize for the smell you experienced during your stay. This is the first time we have received this type of information and we will ensure that the housekeeping team checks it. Next time, please do not hesitate to keep us informed during your stay so that we can take immediate action.As far as the door is concerned, our team of technicians is in the process of resolving the problem.We look forward to welcoming you back to the Dame des Arts for a new experience.
10/10 Excellent
Tara
Voyage en couple
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tara
Séjour de 6 nuits en janvier 2024
Réponse de Alice, Guest Experience Manager - HDDA le 15 févr. 2024
Dear David,Thank you for taking the to share your experience with us, we are delighted to read that you enjoyed your stay at Dame Des Arts!We will be happy to welcome you back very soon!
10/10 Excellent
serguei
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
serguei
Séjour de 4 nuits en février 2024
Réponse de Alice, Guest Experience Manager - HDDA le 13 févr. 2024
Dear Serguei,It was such an honor for us to welcome you and Karine at Dame Des Arts.We are pleased that you enjoyed your stay with us and particularary thanks to the area and our fabulous team.We can't wait to welcome you back in the Latin Quarter!All the best!
10/10 Excellent
George
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
George
Séjour de 2 nuits en février 2024
Réponse de Gladys - Guest Experience Manager le 8 févr. 2024
Dear George, We would like to thank you for sharing this great score! We look forward to seeing you again at Dame Des Arts!
10/10 Excellent
KeonHwan
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KeonHwan
Séjour de 2 nuits en janvier 2024
Réponse de Alice, Guest Experience Manager - HDDA le 5 févr. 2024
Dear Keon,We would like to thank you for sharing with us this wonderful score!We hope you had a memorable stay with us!
8/10 Bien
Scott, Ellensburg
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en décembre 2023
Réponse de Gladys - Guest Experience Manager le 1 févr. 2024
Dear Scott,We would like to thank you for taking the time to give your feedback.We are delighted to hear that you enjoyed the location. Located in the heart of the Latin Quarter, Hôtel Dame Des Arts is the perfect base to explore Paris.Best regards,
10/10 Excellent
Carol
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol
Séjour de 8 nuits en janvier 2024
Réponse de Alice, Guest Experience Manager - HDDA le 28 janv. 2024
Dear Carol,Thank you so much for sharing your kind words following to your experience at Dame Des Arts.It was a real pleasure to have you with us for your birthday trip!We are very proud to be your favorite hotel in Paris and delighted to read that you appreciated our little touches and that they contributed to the success of your stay.Thank you for sharing your satisfaction with the entire team.We look forward to welcoming you again next year, or even sooner!All the best to you Carol!
10/10 Excellent
Anthony
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 5 nuits en janvier 2024
Réponse de Team HDDA le 23 janv. 2024
Dear Anthony, what a delight to read your lovely review of your celebration stay. We are grateful for your excellent recommendation and hope to welcome you back.
10/10 Excellent
Jules, MONTREAL
Voyage en couple
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jules
Séjour de 3 nuits en janvier 2024
Réponse de Team HDDA le 23 janv. 2024
Dear Jules, thank you for your review and excellent rating. We are so pleased that you enjoyed your stay and hope to see you again.
10/10 Excellent
Kelly De la
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly De la
Séjour de 6 nuits en janvier 2024
Réponse de Team HDDA le 17 janv. 2024
Dear Kelly, we were thrilled with your excellent review. We are so pleased that you enjoyed your stay and the fabulous view and our friendly team hope to see you again soon.
10/10 Excellent
Dimitri
Voyage en couple
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dimitri
Séjour de 6 nuits en janvier 2024
Réponse de Team HDDA le 9 janv. 2024
Dear Dimitri, we thank you for your excellent review and hope to see you many more times.
10/10 Excellent
Alexander
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 6 nuits en janvier 2024
Réponse de Team HDDA le 8 janv. 2024
Dear Alexander, thank you for sharing your review. We are so pleased that you enjoyed your stay in our great location and hope to see you again.
10/10 Excellent
Ashton
Voyage en groupe, Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashton
Séjour de 2 nuits en décembre 2023
Réponse de Team HDDA le 8 janv. 2024
Dear Ashton, we are grateful for your excellent rating and hope to welcome you back.
10/10 Excellent
Prachatouch, Las Vegas
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prachatouch
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 8 janv. 2024
Dear Prachatouch, we thank you for sharing your perfect review and rating and hope to see you again.
6/10 Satisfaisant
Erik
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Erik
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 4 janv. 2024
Dear Erik, thank you for sharing your review. It is clear from your rating that we have not met your expectations on this occasion and would be grateful if you could message us through Expedia with details about your stay as we welcome the opportunity to improve the guest experience. We hope to hear from you.
10/10 Excellent
Bryana
27 déc. 2023
Bryana
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 28 déc. 2023
Dear Bryana, thank you for your excellent rating. We are so pleased that you enjoyed your stay and hope to welcome you back.
10/10 Excellent
Ahmet Hakan
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ahmet Hakan
Séjour de 3 nuits en septembre 2023
Réponse de Team HDDA le 26 déc. 2023
Dear Ahmet, thank you for your lovely review and recommendation. We are delighted that you enjoyed your stay in our great location and hope to see you again.
10/10 Excellent
mary
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mary
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 21 déc. 2023
Dear Mary, thank you for sharing your excellent review. We are delighted that you enjoyed a comfortable stay and our friendly team look forward to seeing you next time.
10/10 Excellent
Teresa, Lockport
Voyage en groupe
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 16 déc. 2023
Dear Teresa, thank you for sharing your great review. We are so pleased that you enjoyed your stay and our fabulous views and hope to see you again.
10/10 Excellent
Noah
Voyage en famille
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrific hotel, great location!
Noah
Séjour de 3 nuits en novembre 2023
Réponse de Team HDDA le 16 déc. 2023
Dear Noah, thank you for sharing your excellent review and lovely photos. Our team are thrilled with your delightful comments and hope to welcome you back.
8/10 Bien
Shamryn, Rocklin
Voyage en couple
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shamryn
Séjour de 3 nuits en décembre 2023
Réponse de Team HDDA le 14 déc. 2023
Dear Shamryn, thank you for sharing your review. We are so pleased that you enjoyed our excellent location and views and hope to see you again.
10/10 Excellent
Paulette
Voyage en famille
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulette
Séjour de 4 nuits en décembre 2023
Réponse de Alice, Guest Experience Manager - HDDA le 13 déc. 2023
Dear Paulette,We are very touched by your comment and very delighted for having chosen us to celebrate your birthday!Thank you for congratulating the whole team, your satisfaction is truly our greatest reward.We are delighted to read that you appreciated the hotel's pleasant location, the attentive staff and the comfort of your room, not forgetting our breathtaking view of the Eiffel Tower.We look forward to welcoming you again Paulette!
10/10 Excellent
Roy, Bessemer
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roy
Séjour de 4 nuits en novembre 2023
Réponse de Team HDDA le 11 déc. 2023
Dear Roy, what a delight to read your lovely review and thank you for your perfect 10 rating. We are so pleased that you enjoyed a comfortable stay in our fabulous location and hope to see you again.
10/10 Excellent
Ian
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ian
Séjour de 3 nuits en décembre 2023
Réponse de Team HDDA le 11 déc. 2023
Dear Ian, we thank you for your excellent rating and hope to welcome you back.
10/10 Excellent
James
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 10 déc. 2023
Dear James, your excellent review and rating is much appreciated and we hope to welcome you back.
10/10 Excellent
Amie
Voyage en famille
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amie
Séjour de 2 nuits en décembre 2023
Réponse de Team HDDA le 9 déc. 2023
Dear Amie, thank you for your excellent rating. We are delighted that you enjoyed your stay and hope to welcome you back.
10/10 Excellent
Kirsten
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsten
Séjour de 3 nuits en décembre 2023
Réponse de Team HDDA le 7 déc. 2023
Dear Kirsten, thank you for your excellent rating. We are so pleased that you enjoyed your stay and hope to see you again.
10/10 Excellent
Gloria, San Jose
Voyage en couple
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 4 nuits en décembre 2023
Réponse de Team HDDA le 7 déc. 2023
Dear Gloria, we were delighted with your excellent review and so pleased that you enjoyed your stay. We hope to see you again.