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Avis sur Microtel Inn & Suites by Wyndham Culpeper

2.5 out of 5
Microtel Inn & Suites by Wyndham Culpeper
885 Willis Ln, Culpeper, VA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 324 avis sur 774." "
Note des voyageurs de 8 (Bien), d’après 262 avis sur 774." "
Note des voyageurs de 6 (Satisfaisant), d’après 86 avis sur 774." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 774." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 774." "

8,4/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Erik

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff. Room is ok not fancy
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Jendrik

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We stayed at the Hotel for one night. That was absolutely ok. It was clean and everything works. Negative to mention is the interior of the Hotel. Everything is old and looks very used, so it could definetly use a renovation and modernization. Despite everything, for a short stay it‘s absolutely recommended.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Jendrik,We appreciate your feedback on your stay with us. We're glad to hear that you found the hotel clean and functional. Your comments on the interior have been noted, and we will consider them for future improvements. Thank you for recommending us for short stays, and we hope to welcome you back in the future.

8/10 Bien

Dean

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Easy check in. Breakfast changed daily. We could hear footsteps above our first floor room. Parking and WiFi were included
Séjour de 3 nuits en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Dean,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had an easy check-in experience and that you enjoyed the variety of breakfast options that changed daily. Your comfort is important to us, and we will look into ways to minimize noise disturbances for our guests in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Irvin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Irvin,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Gail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean. Comfy beds.Close to highway.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Gail,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found our accommodations clean, with comfy beds, and conveniently located close to the highway. Your comfort and satisfaction are important to us, and we appreciate your positive comments. We value your feedback and look forward to welcoming you back for another enjoyable stay.

6/10 Satisfaisant

Cheryl

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
For a Wyndom property I was surprised at how unkept the place was even tho in 2018 it was voted most outstanding Microtel. Staff were not professionally dressed, one actually was wearing a construction company Tshirt. Place to buy food in lobby was cash only. Blue pillow in room had what appeared like dried on runny nose stuff. Breakfast, hash browns cold every day, gravy on Sunday cold, coffee was good. Was so so place to stay
Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Cheryl,Thank you for sharing your feedback about your recent stay with us. We take your comments seriously and will address them with our team to ensure that all staff members are dressed appropriately and that our amenities are clearly communicated to guests. We will also review our housekeeping procedures to ensure that our rooms meet the highest standards of cleanliness. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience in the future.

10/10 Excellent

Richard

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 11 avr. 2024
Hi Richard,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 Excellent

Rev. Deborah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was exquisite!!!
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 2 avr. 2024
Hi Rev. Deborah,We're absolutely thrilled to hear that you had an exquisite experience during your stay with us! Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we're delighted that we exceeded your expectations in every aspect. Your feedback means the world to us, and we're grateful for your kind words. It was a pleasure having you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.

2/10 Horrible

Harold Wilson

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing to say but not worth all that money
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 2 avr. 2024
Hi Harold,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Ellen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love this hotel always clean the staff is exceptional they take pride in their work and you can tell. Very homey❣️❣️
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Ellen,We are delighted to hear that you enjoyed your stay with us and appreciated our clean facilities and exceptional staff. We strive to create a welcoming and homely atmosphere for all our guests. Your positive feedback is greatly appreciated!

6/10 Satisfaisant

sandy

Les points faibles : Propreté
Séjour de 4 nuits en mars 2024
Réponse de Guest Relation Management le 28 mars 2024
Hi Sandy,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

8/10 Bien

Signy

Séjour de 2 nuits en mars 2024
Réponse de Guest Relation Management le 12 avr. 2024
Hi Signy,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Robert T.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great place to stop over for the night. Good price!!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Robert T.,We're delighted to hear that you found our hotel to be a great stopover with a good price. Thank you for choosing to stay with us! If you have any other feedback or need assistance in the future, feel free to reach out to our management team.

10/10 Excellent

Connie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good.
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 7 mars 2024
Hi Connie,We're delighted to hear that everything met your expectations during your stay! Our goal is to provide a seamless and enjoyable experience for all our guests, and we're glad to have succeeded in making your stay a positive one. We appreciate your patronage and look forward to welcoming you back for another great experience in the future!

6/10 Satisfaisant

Paul

Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 4 mars 2024
Hi Paul,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Jeremy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay. Very clean. Very very nice staff. Decent breakfast. Good coffee. I will definitely stay here again
Séjour de 3 nuits en février 2024
Réponse de Guest Relation Management le 16 févr. 2024
Hi Jeremy,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay and that you found our hotel very clean. It's also wonderful to know that you experienced very nice staff members, enjoyed a decent breakfast, and had good coffee. Your feedback is truly appreciated, and it serves as motivation for our team to continue providing excellent service. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The management was very helpful the room was exclusively clean had great breakfast and would recommend staying there for anyone and I will be back
Séjour de 6 nuits en février 2024
Réponse de Guest Relation Management le 13 févr. 2024
Hi Daniel,Thank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay. Providing excellent service and accommodations is our top priority, and we're delighted that our management team was helpful, the room was exceptionally clean, and you enjoyed our breakfast offerings. Your recommendation means a lot to us, and we're honored that you would choose to stay with us again in the future. We look forward to welcoming you back and providing you with another wonderful experience.

8/10 Bien

THOMAS

Séjour de 1 nuit en février 2024
Réponse de Manager le 22 mars 2024
Hello THOMAS, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/a
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 6 févr. 2024
Hi Suzanne,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Kevin,Thank you for choosing our hotel and for giving us a perfect rating! We are delighted that you had such a wonderful experience during your stay with us. Should you have any further feedback or if there is anything we can do to make your next visit even more enjoyable, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and had a good breakfast
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relation Management le 26 janv. 2024
Hi James,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel clean and enjoyed a good breakfast during your stay. Providing a comfortable and sanitary environment, along with a satisfying breakfast, is our priority, and we're pleased that we met your expectations. We appreciate your feedback and look forward to welcoming you back whenever your travels bring you our way.

8/10 Bien

Bonnie

Les points forts : Propreté et personnel et service
The room was small and the bathroom was older. Cozy, with easy access off of the highway. No staff showed up for approximately 5 minutes, then housekeeping/laundry staff was leaving, and they got the front desk woman for me. That was a bit disconcerting.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 26 janv. 2024
Hi Bonnie,Thank you for sharing your experience with us. We're pleased to hear that you found our location cozy and easily accessible from the highway. Your comfort and convenience are important to us, and we're glad you had a positive impression in this regard. Your feedback about the wait time and the staff situation is valuable, and we will use it to address and improve our service efficiency. We appreciate your understanding and patience in this matter. We value your feedback and hope to have the opportunity to welcome you back for an even better stay.

10/10 Excellent

james

Les points forts : Propreté et équipements
Réponse de Guest Relation Management le 23 janv. 2024
Hi James,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Janis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great, room was huge!
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relation Management le 23 janv. 2024
Hi Janis,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with our staff and that you found the room to be huge. Providing excellent service and comfortable accommodations are top priorities for us, and we're delighted that we met your expectations. Thank you for choosing our hotel, and we can't wait to host you again in the future!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello James,We are thrilled to hear that you had a wonderful experience during your stay! We strive to provide exceptional service to all our guests and it's great to know that we exceeded your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Renee

Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 9 janv. 2024
Hi Renee,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

8/10 Bien

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was friendly & helpful. Facilities upkept and clean. I will return if I travel this path again.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 janv. 2024
Hello Heidi,Thank you for your kind words about our friendly and helpful staff. We're pleased to hear that you found our facilities to be well-maintained and clean. We look forward to welcoming you back when your travels bring you this way again.

6/10 Satisfaisant

Gerald

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
When we checked in for 5 nights, the room given to us was really really small. When I went to the lobby to get ice I asked if they had a bigger room and they were very kind to accommodate us. Our only reservation was that it seemed as though there was a family living there with several kids and a large dog. It was just different to see the kids and dog hanging at the front desk. Very very nice people just …?
Séjour de 5 nuits en décembre 2023
Réponse de Guest Relation Management le 31 janv. 2024
Hi Gerald,Thank you for sharing your feedback with us regarding your recent stay. We're glad to hear that our team was able to accommodate your request for a larger room during your visit. We understand that the presence of a family with several kids and a large dog in the hotel lobby may have been unexpected and different from the usual hotel environment. We'll address this situation internally to ensure that the experience for all guests aligns with their expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 2 janv. 2024
Hi Michelle,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Excellent

Audrey

Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 2 janv. 2024
Hi Audrey,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Catrina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Guest Relation Management le 27 déc. 2023
Hi Catrina,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Joy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Joy,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Ana

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 janv. 2024
Hello Ana,Thank you for choosing our hotel for your stay! We truly appreciate your positive rating. If you have any other comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another excellent stay.

10/10 Excellent

WILLIAM

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 17 déc. 2023
Hello WILLIAM,We're glad to hear that you had an excellent experience during your stay with us! We appreciate your support and hope to welcome you back in the future for another exceptional stay. Please reach out to us directly if there's anything else we can assist you with.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Kevin,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had a positive experience with us. Should you have any further feedback or need any assistance, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another excellent stay!

10/10 Excellent

Israel Sevilla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoy mi trip with this place
Séjour de 5 nuits en novembre 2023
Réponse de Guest Relation Management le 6 déc. 2023
Hi Israel,We are thrilled to hear that you had an enjoyable trip and stay with us! Your positive feedback means a lot to us, and we are delighted that we could contribute to a pleasant experience. We value your input and look forward to the possibility of welcoming you back on your next trip.

10/10 Excellent

Denis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Execlent
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relation Management le 5 déc. 2023
Hi Denis,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

10/10 Excellent

Danielle, Baxter

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great! Highly recommend!
Séjour de 5 nuits en novembre 2023
Réponse de Guest Relation Management le 5 déc. 2023
Hi Danielle,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that everything was great during your recent stay. Providing a pleasant and enjoyable experience for our guests is our goal, and we're delighted that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Bien

Ann

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean! Love the convenience of breakfast available which was excellent.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relation Management le 1 déc. 2023
Hi Ann,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be very clean and that you enjoyed the convenience of our excellent breakfast offerings. Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that it contributed to a positive impression of your stay. Additionally, we understand the importance of a good breakfast to start the day right, and we're pleased that our offerings met your expectations. We look forward to the pleasure of hosting you again in the future for another clean and enjoyable stay!

10/10 Excellent

Juexin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked it for 3 nights from Expedia Very clean, nice staff, friendly front desk, good breakfast.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relation Management le 30 nov. 2023
Hi Juexin,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you found our hotel to be very clean, with a friendly and accommodating staff. Providing a welcoming environment and excellent service is our top priority, and we are delighted that you experienced just that. It's also great to hear that you enjoyed the breakfast—we believe a good start to the day is essential! We value your feedback and look forward to the opportunity of hosting you again in the future.

8/10 Bien

Isaac

Voyage en famille, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It’s a nice quiet hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation Management le 21 nov. 2023
Hi Isaac,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you find our hotel nice and quiet. Creating a peaceful environment for our guests is important to us, and we're delighted that you had a pleasant experience. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly service/staff.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation Management le 20 nov. 2023
Hi Lisa,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean and experienced friendly service from our staff. Providing a clean and welcoming environment is important to us, and we're delighted that we could meet your expectations. We appreciate your kind words and look forward to hosting you again in the future.

8/10 Bien

Alijah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 18 nov. 2023
Hello Alijah,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Allen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relation Management le 14 nov. 2023
Hi Allen,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

8/10 Bien

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relation Management le 7 nov. 2023
Hi Larry,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean and quiet. Staff were extremely friendly and helpful.
Séjour de 5 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Robert,Thank you for sharing your positive experience with our hotel! We take great pride in maintaining a clean and tranquil environment for our guests. Our staff is dedicated to providing friendly and helpful service. We hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

WILLIAM

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 5 nov. 2023
Hello WILLIAM,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you thoroughly enjoyed your stay. We strive to provide exceptional service and are delighted that we exceeded your expectations. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relation Management le 2 nov. 2023
Hi Kevin,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

2/10 Horrible

Laura

Séjour de 1 nuit en octobre 2023
Réponse de Guest Relation Management le 1 nov. 2023
Hi Laura,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bien

Pamela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone that works here is very helpful and warm. We had an enjoyable two nights, great breakfast, clean rooms.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Pamela,We are delighted to hear that you found our staff helpful and warm, and that you had an enjoyable stay with us for two nights. It's also wonderful to know that you enjoyed our great breakfast and found the rooms clean. We appreciate your positive feedback and hope to welcome you back in the future for another pleasant experience.