Thank you so much!

Thank you for your stay!

Dear sir/madam, we have firm and medium/soft mattresses. Due to limited availability, we do not always have the option to offer other mattress hardness choices. Some guest find our firm mattress perfect! And others sleep like a baby on the softer mattresses. We have learned that there is no 1 mattress hardness for everyone. Hope you try our other soft mattress soon.

Hello mr Dorian, Thank you so much for your stay. Even though the new lockdown changed some of our plans, we are glad that your stay with us was pleasant. Looking forward to your next stay with us.

Dear Mr Laurent, Thank you for writing the review. We are very sorry to read that your friends were not pleased with their stay. We were not aware of this; especially because the guests wrote this review at check-out: "Ok. No problem". For the future, your friends are kindly invited to give comments to a hotel during the stay. This way we/other hotels can try to improve the service immediately, resulting in more satisfied guests.

Dear valued guest, Thank you for your time to let us know about your experience. It is because of feedback like yours that we are able to confirm that we are heading in the right direction and where we need to improve. We have already started to improve the weak area's of our WiFi coverage. On your next visit your experience will be perfect! Looking forward to your next visit.

Merci beaucoup. Profitez de votre séjour

Dear, Thank you for your stay!

Dear Ms Mimi, Thank you for the beautiful comments and we hope to welcome you again some time!

Dear Ms Anais, Thank you for the review! We apologies for the inconveniences and we will do our utmost to further improve the comfort in the room. We are pleased that you enjoyed the service and location and we hope to see you again in the near future.

Dear guests, Thank you very much for your review. We are happy that you enjoyed our service and breakfast! We were also very pleased that you mentioned your remarks about the room also immediately after check-in. That way we were able to offer another room which was fortunately to your satisfaction. With regard to the fridge, we apologize for the inconvenience. As most guests do not use the fridge, it is normally not connected (from an environmental point of view). It luckily cools rather quick so we hope the inconvenience is minimized. We look forward to your next visit to Paramaribo :-)

Cher client, Merci beaucoup pour votre séjour! Nous espérons vous revoir bientôt.

Thank You, and hope to welcome you again.

Thank you for your stay.

Dear valued guest,Thank you for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay at Palacio Hotel. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.Warm regards,

Dear valued guest,We are delighted to receive your positive review. It brings us joy to know that you had a wonderful experience at Palacio Hotel. Thank you for choosing us, and we hope to have the opportunity to serve you again soon.Best regards,

Dear valued guest,Thank you for taking the time to share your feedback. We apologize for any discomfort you experienced during your stay. We would like to assure you that guest safety is our utmost priority.While our hotel is located in a vibrant and historic area of the city, we understand that the presence of vagrants can create a sense of unease. We are actively working with local authorities and implementing additional security measures to address this concern and ensure the safety of our guests whilst walking in the city. We appreciate your feedback regarding the nearby bank and the entrance foyer, and we have taken steps to address these issues with our neighbor bank to maintain a secure environment for all our visitors.We do encourage guests to reach out to our front desk staff at any time for assistance or if they have any concerns. Your comfort and peace of mind are important to us, and we are committed to providing a safe and enjoyable experience for every guest.Thank you for choosing Palacio Hotel, and we hope to have the opportunity to welcome you back in the future.Best regards

Dear Sir, Thank you for your review. Yes, we do offer eat in service, where we assist with ordering the many different cuisines we have in Suriname. You can try a different kitchen every meal! Hope to see you soon again.

Hello mr Alexander, thank you for your stay, again! Early check-in's are only possible if they are cleaned and available. That is not always the case, unfortunately. Hopefully it will, next time you visit us!

Dear mr Tonny, thank you for your review. Next time, ask for our plush mattress rooms (when available).

Dear mr Marlon, thank you for your review. The room you booked had a firm mattress, which other guest just love over our other plush mattress. That is the reason we offered you our room with a softer mattress. From experience I may share with you, that neither mattress (firm nor plush) is loved by all guests, it is a personal preference. And regarding paying for everything, this is the case in every hotel (of commercial establishment) you will go for any service. Yes, even bottled water is payed for. The difference with our hotel is that we do not calculated the "free" or "courtesy" drinks in your room bill, for drinks you did not even drink. We keep those "hidden" costs away from your room bill, unless you specifically ask for something, which will then be billed to your room. PS the coffee in your room is "free", daily 1 cup per person.

Thank you! Much appreciated.

Thank you! Much appreciated.