We appreciate your feedback and apologize if you felt that our services did not meet your expectations in terms of value for money. We strive to provide a high-quality experience that aligns with our pricing, and we take guest feedback seriously in our efforts to continuously improve.If there are specific areas where you believe we could enhance our offerings or if there were aspects of your stay that you found lacking in value, we would welcome more detailed feedback to better understand your concerns.Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. If you have any further comments or if there's anything we can do to address your concerns, please feel free to reach out. Thank you for sharing your thoughts with us.

Dear Benjamin, Thank you for staying at L'Horizon and taking the time to provide your comments. It is certainly disappointing that your stay was not satisfactory. Please be assured, this is not the type of service that L’Horizon is known for, and we extend our sincerest apologies for any missteps you may have experienced. Your satisfaction is very important to us, and for this reason, we will gladly share your feedback with the appropriate individuals for a proper follow up. We assure you this will be addressed and rectified. It is our hope you give us a chance to surpass your expectations in the future. Respectfully, L’Horizon Resort & Spa

That's fantastic to hear! We're delighted that you and your girlfriend had such a wonderful time at our place and that you're already planning to return. Your enthusiasm means a lot to us, and we can't wait to welcome you back for another fantastic stay. If there's anything special you'd like us to prepare for your next visit or any way we can make your experience even more memorable, please don't hesitate to reach out. Until then, we look forward to having you back and creating more great memories together!

It's wonderful to hear that you had a great experience with our staff! We take pride in providing exceptional service, and we're thrilled that our team made a positive impression on you. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to our staff members.We hope to have the pleasure of welcoming you back soon for another superb stay. If there's anything else we can do to enhance your next visit or if you have any special requests, please feel free to let us know. We're here to ensure you have a memorable and enjoyable time with us. Thank you for choosing us, and we look forward to seeing you again!

Thank you so much for your perfect rating! We're thrilled that you had a wonderful experience with us and that you would rate us a 5 out of 5. Your satisfaction is incredibly important to us, and we're delighted that we met or exceeded your expectations.We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved about your visit or any ways we can continue to provide outstanding service, please let us know. We're here to ensure you have a fantastic and memorable experience with us each time you stay.Thank you for choosing us, and we can't wait to see you again soon!

We're sorry to hear that your experience with us did not meet your expectations, and we appreciate your honest feedback. We strive to provide exceptional service and experiences for all our guests, and it's disappointing to learn that we fell short during your visit.If there are specific areas or aspects of your stay that we can address or improve upon, we would greatly appreciate more detailed feedback. Your insights will help us identify areas for enhancement and ensure that we deliver a more satisfying experience in the future.Please feel free to reach out to us directly with any concerns or suggestions you may have. We value your input and hope to have the opportunity to better serve you on your next visit. Thank you for sharing your feedback with us.

Thank you for sharing your detailed experience at L'Horizon. We're thrilled that you enjoyed your 24-hour getaway and that the little touches and thoughtful details made your stay memorable.We sincerely apologize for the disappointment you experienced with the restaurant situation during your visit. Your feedback is valuable to us, and we appreciate your understanding regarding the staffing challenges. We're glad to hear that you still had a positive dining experience at the bar and received excellent service despite the change in plans.It's wonderful to hear that you appreciated the quiet elegance and privacy that L'Horizon offers. We strive to create a serene and luxurious atmosphere for our guests to unwind and enjoy their time away from the outside world.Thank you for considering us for future visits, and we absolutely encourage making dining reservations in advance to ensure a seamless experience. We look forward to welcoming you back to L'Horizon and providing you with another exceptional stay, complete with a wonderful dining experience. Please feel free to reach out if there's anything else we can assist you with or if you have any special requests for your next visit. We appreciate your loyalty and can't wait to host you again soon!

Dear Galina, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at our property. Your comments are invaluable to us, and we take them seriously as we strive to provide excellent service to our guests.We regret any inconvenience caused by our property location and any inconvenience the noise may have caused. We recommend that future guests who are sensitive to sound consider requesting bungalows on the North side of property.Your feedback is crucial to our ongoing efforts to enhance our guests' experiences, and we thank you for bringing these matters to our attention.

Dear Mark, Thank you for taking the time to share your feedback about your recent stay at L’Horizon. We're pleased to hear that you appreciated the beautiful design of our hotel, the chic pool area, and the mid-century modern bungalows. We also appreciate your positive comments about the service from our staff.We apologize for the inconveniences you experienced during your stay, particularly the issues with the Wi-Fi, the bathroom door, and the extractor fan. Your comments about these details are crucial to our continuous improvement, and we take them seriously.Rest assured that we are actively addressing these concerns to ensure a more seamless experience for our guests in the future. We understand that it's the small details that truly define the quality of a stay, and we are committed to making the necessary adjustments.If your travels bring you back to L’Horizon, we would welcome the opportunity to provide you with an improved and more enjoyable experience.

Dear Scott, thank you for your positive feedback! We're thrilled to hear that you enjoyed our amenities, experienced excellent service from our staff, and found the rooms to your liking. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience at L'Horizon Resort & Spa. We look forward to welcoming you back soon!

Dear Elizabeth, we're delighted to hear that you had an exceptional experience at L'Horizon Resort & Spa! We look forward to providing you with another unique and memorable experience during your next visit.

Dear Valued Guest, it was our sincere pleasure hosting you at L'Horizon Resort & Spa. We are thrilled to hear about your perfect experience on property, thank you for taking the time to share your feedback. Safe travels to your next destination.

Dear Jade, thank you for staying at L'Horizon Resort & Spa and taking the time to provide your valuable feedback. It is certainly disappointing that not all aspects of your stay were to perfection. We assure you this will be addressed and rectified so we can continue to provide a memorable 5-Star experience across all departments for our guests. It is our hope you give us a chance to surpass your expectations in the future.

Dear Susie, thank you for taking the time to share your kind feedback! We are thrilled to hear about your perfect stay. It was our sincere pleasure hosting you at L'Horizon Resort & Spa. Safe travels and we look forward to hosting you again in the near future.

Dear Kim, we are humbled by your generous review, it's an honor to be considered your #1 choice in Palm Springs. On behalf of L'Horizon Resort & Spa, it was our sincere pleasure hosting you at The Hermann Bungalows and we look forward to hosting you again in the near future.

Dear Marco, thank you for taking the time to share your kind feedback! It was our sincere pleasure hosting you at L'Horizon Resort & Spa. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.

Dear Erin, it was our pleasure hosting you at L'Horizon Resort & Spa. Thank you for taking the time to provide your kind feedback! We are thrilled to hear about your incredible experience at L'Horizon and look forward to hosting you again in the near future.

Dear Daniel, thank you for taking the time to share your kind feedback! It was our sincere pleasure hosting you at L'Horizon Resort & Spa. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.

Dear David, Thank you for staying at L'Horizon and taking the time to provide your comments. It is certainly disappointing that your stay was not satisfactory. Please be assured, this is not the type of service that L’Horizon is known for, and we extend our sincerest apologies for any missteps you may have experienced. Our records indicate that we made a sincere effort to accommodate you by providing you with the largest Deluxe Bungalow available, facilitating a room move, and providing you with an optional upgrade to our new Hermann Bungalows. Due to the holiday weekend, we experienced increased demand for on-site amenities. We always strive to uphold our resort policies, which include "Pool loungers and Cabanas are on a first come first serve basis. Placing items to save pool loungers or cabanas is not permitted. Items left unattended in the pool area for more than 20 minutes will be collected and placed in storage."Your satisfaction is very important to us, and for this reason, we will gladly share your feedback with the appropriate individuals. It is our hope you give us a chance to surpass your expectations in the future. Respectfully, L’Horizon Resort & Spa

Dear Daniel, we are humbled by your generous review, thank you for taking the time to share your kind feedback! It was our sincere pleasure hosting you at L'Horizon Resort & Spa. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.

Dear Valued Guest, thank you for staying at L'Horizon and taking the time to provide your kind feedback! It was a pleasure hosting you. We are so pleased that the details of your stay were to perfection and we certainly look forward to welcoming you back again!

Dear Keith, thank you for your review; it was our pleasure hosting you at L'Horizon Resort & Spa. We are pleased to hear about the great service you received during your recent stay with us! Safe travels to your next destination and we look forward to hosting you again in the near future.

Dear Donald, it was our pleasure hosting you at L'Horizon Resort & Spa. Thank you for your kind feedback, we look forward to welcoming you back to L'Horizon Resort & Spa.

Dear Anthony, thank you for your generous review of your recent L'Horizon Resort & Spa experience. We are pleased to hear about the hospitality and service you received during your stay in the Fireplace Suite. Safe travels to your next destination and we look forward to welcoming you back to L'Horizon Resort & Spa in the near future.

Dear Janice, it was our sincere pleasure hosting you at the Hermann Bungalows. We are thrilled to hear about your relaxing, chill, and comfortable experience on property. We look forward to hosting you again in the near future.

Dear Walter, it was our pleasure hosting you at the Hermann Bungalows. We are thrilled to hear about the hospitality and service you received during your recent stay. Safe travels to your next destination and we look forward to welcoming you back to the Hermann Bungalows in the near future.

Dear Mr. David, we are humbled by your generous review, thank you for taking the time to share your kind feedback! We are thrilled to hear about your luxurious experience at L'Horizon, it was our sincere pleasure to host you. On behalf of L'Horizon, safe travels and we look forward to hosting you again in the near future.

Dear Ryan, we are honored by your generous review, thank you for taking the time to share your kind feedback! We are thrilled to hear about your incredible experience with our L'Horizon Team, it was our sincere pleasure to host you. On behalf of L'Horizon, have a prosperous New Year and we look forward to hosting you again in the near future.

Dear Mohammad, thank you for taking the time to share your experience with us. We appreciate your valuable feedback, and it is disconcerting to hear that you did not enjoy your stay with us. Guest satisfaction is important to us, we set a high standard for ourselves, and we always aim to deliver a great experience, and we are truly sorry that we did not meet your expectations. On behalf of L'Horizon, we truly wish that you had presented this to us during your stay, as we would have done everything possible to ensure that you had the best guest experience. We understand you depended on us to make your stay comfortable and memorable, and we deeply regret we failed to deliver the high standard that you expected from L'Horizon Resort & Spa.It is our hope you give us a chance to surpass your expectations in the future.

Hello, Mr. Grimston, thank you for taking the time to share your review with us. We appreciate your valuable feedback and positive rating of your guest experience. We look forward to welcoming you back!

Hello, Mr. Meister, thank you for taking the time to share your review with us. We appreciate your valuable feedback of your guest experience. Guest satisfaction is important to us, we set a high standard for ourselves, and we always aim to deliver a great experience; and we are delighted that our L'Horizon team was able to meet your expectations.We are so glad that you enjoyed your stay in our Hermann Bungalows. We look forward to seeing you again!