Avis
9,6
Exceptionnel
10/10
Propreté
10/10
Personnel et service
9,8/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
10/10 Excellent
Julia
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 4 nuits en avril 2024
Réponse de Resort General Manager le 11 avr. 2024
Dear Julia, Thank you so much for sharing your detailed feedback about your recent stay with us at Mercure. It's delightful to hear that you had such a wonderful experience and that you enjoyed the tranquillity of our location, the comfortable accommodations, and the stunning sea view from your double room. We're thrilled to know that you found our breakfast offerings to be extremely satisfying, especially as vegetarians. Providing a variety of options to cater to different dietary preferences is important to us, and we're glad to hear that you enjoyed it. The addition of piano accompaniment on Sundays sounds like a lovely touch to enhance the dining experience. We appreciate your positive remarks about our fitness facilities and sauna options, as well as the convenience of the promenade and nearby restaurants for leisurely strolls and dining. Regarding your feedback about the sun loungers, we apologize for any inconvenience caused. We will address this issue with our team to ensure that all guests have fair access to the loungers throughout the day, additionally in summer there are double the loungers available:) Once again, thank you for choosing Mercure, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Resort General Manager
10/10 Excellent
Ralph
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ralph
Séjour de 7 nuits en mars 2024
Réponse de Resort General Manager le 2 avr. 2024
Dear Ralph, Thank you for your feedback we value your feedback and appreciate you taking the time to valuate our hotel Warm regards, Resort General Manager
10/10 Excellent
Raheem
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raheem
Séjour de 4 nuits en mars 2024
Réponse de Resort General Manager le 19 mars 2024
Dear Raheem, Thank you for your valuable feedback. That is correct a 12 minute drive by car or by bus would take you directly to the city centre, our location is tranquil and directly in front of the sea. We look forward to welcoming you back for yet another fantastic experience. Warm regards, Resort General Manager
10/10 Excellent
Voyageur vérifié
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de Resort General Manager le 19 mars 2024
Dear Guest, Thank you for your valuable feedback, we are thrilled you enjoyed our wonderful breakfast and our serene location directly in front of the sea. we look forward to welcoming you back for yet another fantastic experience. Warm regards, Resort General Manager
10/10 Excellent
Nicolle
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing trip
Nicolle
Séjour de 7 nuits en février 2024
Réponse de Resort General Manager le 21 févr. 2024
Dear Nicolle, Thank you for your kind words and for taking the time to review your stay with us. We are glad to hear that our team members made your stay even more special. Once again, thank you for sharing your experience with us. We hope to have the pleasure of welcoming you back soon! Warm Regards, Resort General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Resort General Manager le 25 janv. 2024
Dear Guest, Thank you for taking the time to provide your rating of our resort, we highly appreciate your feedback. We look forward to welcoming you back in the near future for yet another great experience. Warm Regards, Resort General Manager
10/10 Excellent
Jacqueline
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jacqueline
Réponse de Resort General Manager le 15 janv. 2024
Dear Jacqueline, Thank you for your valued feedback, we are delighted you enjoyed your stay with us and look forward to welcome you back in the future. Warm Regards,Resort General Manager
10/10 Excellent
Fey
26 déc. 2023
Les points forts : Propreté
Fey
Réponse de Resort General Manager le 21 févr. 2024
Dear Fey, Thank you for taking the time to provide your rating of our resort, we highly appreciate your feedback. We look forward to welcoming you back in the near future for yet another great experience. Warm Regards, Resort General Manager
10/10 Excellent
Anisha
21 déc. 2023
Anisha
Séjour de 5 nuits en décembre 2023
Réponse de Resort General Manager le 21 févr. 2024
Dear Anisha, Thank you for taking the time to provide your rating of our resort, we highly appreciate your feedback. We look forward to welcoming you back in the near future for yet another great experience. Warm Regards, Resort General Manager
10/10 Excellent
Jad
Voyage en couple
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jad
Séjour de 2 nuits en décembre 2023
Réponse de Resort General Manager le 19 déc. 2023
Dear Jad, Thank you for your kind words and for taking the time to review your stay with us. We are glad to hear that our team made your stay even more special especially at our Aura Spa, we thrive for your satisfaction! After all our saying is home away from home. Once again, thank you for sharing your experience with us. We hope to have the pleasure of welcoming you back soon!Warm Regards, Resort General Manager
10/10 Excellent
James
Voyage en famille
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 1 nuit en décembre 2023
Réponse de Resort General Manager le 18 déc. 2023
Dear James, Thank you for your amazing review, we appreciate your feedback. We look forward to welcoming you back in the near future for yet another superb stay. Warm Regards, Resort General Manager
6/10 Satisfaisant
Heejeong
2 déc. 2023
Heejeong
Séjour de 1 nuit en novembre 2023
Réponse de Resort General Manager le 5 déc. 2023
Dear Heejeong, Thank you for your feedback, we highly appreciate the time you have taken to submit a rating, we would have loved to hear from you in detail. Warm regards, Resort General Manager
8/10 Bien
Damien
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Damien
Séjour de 2 nuits en novembre 2023
Réponse de Resort General Manager le 14 nov. 2023
Dear Damien, Thank you for your fantastic review, we look forward to hosting you for another great experience. Warm Regards, Resort General Manager
10/10 Excellent
Marie-Therese
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Therese
Séjour de 1 nuit en novembre 2023
Réponse de Resort General Manager le 12 nov. 2023
Dear Marie-Theresa, Thank you for your kind words and fantastic feedback, we look forward to welcoming you back to experience another great tranquil holiday with us. Warm Regards, Resort General Manager
10/10 Excellent
Kurt
Voyage en famille
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kurt
Séjour de 12 nuits en octobre 2023
Réponse de Resort General Manager le 12 nov. 2023
Dear Kurt, Thank you for your super fantastic review, we look forward to welcoming you back to enjoy once again our beautiful and tranquil resort. Warm Regards, Resort General Manager
8/10 Bien
Joern
Voyage en groupe
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joern
Séjour de 4 nuits en octobre 2023
Réponse de Resort General Manager le 12 nov. 2023
Dear Joem, Thank you for your review and rating, we appreciate the time you have taken to provide your feedback. See you soon, Warm Regards, Resort General Manager
10/10 Excellent
Georgios
9 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Georgios
Séjour de 7 nuits en août 2023
Réponse de Resort General Manager le 15 nov. 2023
Dear Georgios, Thank you for your feedback and kind words. we will take your feedback and action where necessary. we highly appreciate your suggestions. Looking forward to welcoming you back for another great experience. Warm regards, Resort management team.
10/10 Excellent
Brian
Voyage en famille
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Topklasse hotel
Brian
Séjour de 4 nuits en juillet 2023
Réponse de Resort General Manager le 15 nov. 2023
Dear Brian, Thankyou for your valuable feedback, this means the world to us. we look forward to welcoming you back for another great experience. Warm Regards, Resort General Manager
10/10 Excellent
Jana
Voyage d’affaires
14 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jana
Séjour de 1 nuit en mai 2023
Réponse de Resort General Manager le 15 nov. 2023
Dear Jana, Thank you for your rating, we appreciate the time you have taken to complete this. see you soon! Warm Regards, Resort General Manager
10/10 Excellent
Jana
Voyage d’affaires
12 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New modern great hotel
Jana
Séjour de 1 nuit en mai 2023
Réponse de Resort General Manager le 15 nov. 2023
Dear Jana, Thank you for your feedback, we look forward to welcoming you back soon. Warm regards, Resort General Manager