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Avis sur Extended Stay America Premier Suites Daytona Beach Ormond Be

2.5 out of 5
Extended Stay America Premier Suites Daytona Beach Ormond Be
275 Interchange Blvd., Ormond Beach, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 330 avis sur 575." "
Note des voyageurs de 8 (Bien), d’après 140 avis sur 575." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 575." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 575." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 575." "

9,2/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

ANDRE, LAVAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dejeuner tres lumité
Séjour de 1 nuit en avril 2024

8/10 Bien

Marc

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the room but need to ask for anything like plastic cups, no coffee brewer in the room, very simple room but clean and affordable.
Séjour de 1 nuit en février 2024

10/10 Excellent

Audrey

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’était très bien
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Yves

Séjour de 1 nuit en mars 2022

10/10 Excellent

Josiane

Séjour de 1 nuit en mars 2022

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except they take 100 dollar deposit from you and you don't get it back for 7 days i was really depending on getting that back when i checked out but the room was awesome
Séjour de 3 nuits en mai 2024

8/10 Bien

Ra Shonda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Teocca, orlando

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the hotel but it didn’t have a pool not really a breakfast place but everything else was Good
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Len

It took 30 minutes to check-in because rooms were not clean due to not having housekeeping people. We arrived around 7:40 P.M. We had to take a smaller room.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 27 mai 2024
Dear Len, Thank you for sharing your feedback. It is disappointing to know about the delay in getting your room on your arrival, and we will rework it to ensure such incidents are better handled in the future. We always prioritize providing amazing hospitality; therefore, we regret this was not your experience and that you had issues in the room. Our front desk team is always there to help you. Please give us another opportunity to show you our service again.Sincerely,Hotel Management

10/10 Excellent

Lukasz, Waxhaw

Les points forts : Propreté
Séjour de 7 nuits en mai 2024

10/10 Excellent

Andrea

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location clean
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 22 mai 2024
Dear Andrea, Thank you for staying with us during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at the location. Please revisit, and we look forward to serving you again at Extended Stay America.Sincerely,Hotel Management

2/10 Horrible

Onouwkue

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The sheets were full of stains and the complimentary breakfast wasn't restocked regularly. I had to switch rooms because it stinked like a urinal.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 21 mai 2024
Dear Onouwkue, Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our housekeeping department to ensure this is resolved. Certain times of the year are especially busy with family travelers, and the breakfast area can get a little crowded. We are sensitive to this and always strive to keep the food stocked and tables cleared as needed. We appreciate your feedback, as it helps us improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you back to our city.Sincerely,Hotel Management

10/10 Excellent

Brenda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room but I wouldn’t stay there by myself. Too many people walking around outside at night
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Titus

Les points faibles : Personnel et service
For my whole stay they were not able to.provide a room key. Had to seek out employee whenever i wanted to get in my room.
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 21 mai 2024
Dear Titus, We appreciate your review and are disappointed to learn about the issues you encountered with the room key. Your feedback is valuable, and we apologize for any inconvenience this may have caused. We take this matter seriously and will look into this further to prevent similar situations. Your comfort is our priority, and we hope you'll consider staying with us again for a more trouble-free experience.Sincerely,Hotel Management

10/10 Excellent

gina, martin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly and patient. When i was checking in, so were about 20 others. Clean and would stay again.
Séjour de 2 nuits en mai 2024

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Taresha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stopped here last minute on a long haul road trip to rest up. Room was nice and clean with an easy check in. However, the breakfast was a little lack luster in options.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 11 mai 2024
Dear Taresha, Thank you for choosing Extended Stay America and for your terrific review. We're glad you had a comfortable and convenient stay during your road trip rest stop. Providing clean rooms and seamless check-in experiences are priorities for us, and we're delighted that you found these aspects satisfactory. However, we apologize if the breakfast options did not meet your expectations. Your feedback is important to us, and we'll use it to improve and provide a more satisfying breakfast experience for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay soon.Sincerely,Hotel Management

10/10 Excellent

Shadae

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff and management is a plus. The property is clean and the rooms are as described on the booking website
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Reba

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I could have used a coffee pot without asking. No cups or glasses were in my room. Towel bar fell off the wall without touching it. It was clean and nice but not enough accessories for an efficient stay.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 30 avr. 2024
Dear Reba, Thank you for being our guest. We are glad you had a pleasant stay, and appreciated your clean room. However, we are sorry you were disappointed with the issues mentioned. Your comments are vital, and we will discuss them with our housekeeping team to ensure they are aware of the guest's remarks. Our front desk team can handle such concerns and help you to improve your time. We hope your next visit to our hotel is a seamless experience. Sincerely,Hotel Management

10/10 Excellent

Xinyu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Kristin

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Marcus

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Mardy

Les points faibles : Propreté et équipements
No pool 😔
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 27 avr. 2024
Dear Mardy, Thank you for your review. It is pleasant to know that you had a good time and were pleased with your stay. However, we are sorry for the disappointment of not having the pool. Our front desk team is always there to help you with other attractions in and around. Please revisit us and enjoy your next trip.Sincerely,Hotel Management

6/10 Satisfaisant

Meredith

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
It was very clean. However, there were no pots, dishes, silverware, or utensils in the room to cook with. It is an extended stay with a refrigerator, stove and microwave. There was also no coffee pot I. The room. The grab and go breakfast was beyond minimal. They did have fresh coffee though. There were prostitutes hanging out in the parking lot and people who were high hanging outside the lobby doors. To say it was sketchy is an understatement. I will not book again.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 27 avr. 2024
Dear Meredith, We sincerely apologize for your negative experience at our hotel. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management

10/10 Excellent

Yvonne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect enjoyed my stay
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 22 avr. 2024
Dear Yvonne, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 Excellent

Jerald

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It meet the expectations of being able to have a good time
Séjour de 2 nuits en avril 2024

8/10 Bien

Darius

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and nice
Séjour de 1 nuit en avril 2024

10/10 Excellent

Alison

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the most accommodating and most relaxing stay I’ve had!
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 19 avr. 2024
Dear Alison, We appreciate the outstanding review and are delighted you loved your time here and found the service best. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments are genuinely appreciated and shared joyfully. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management

6/10 Satisfaisant

Curtis

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Small rooms nothing major. Online photos made the room look huge
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 19 avr. 2024
Dear Curtis, Thank you for selecting us during your visit to the city and taking the time to write a review. It is always our priority to serve you with excellent hospitality and service. However, we are sorry for the issues you encountered in the room. We will discuss them with our team for review and action on a priority basis. We hope to see you again for a better experience. Sincerely,Hotel Management

8/10 Bien

Will

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

susie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean, and the staff was very helpful. I would stay there again
Séjour de 3 nuits en avril 2024

10/10 Excellent

Martha

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 18 avr. 2024
Dear Martha, Thank you for sharing your remarks. Reading about your experience brings us joy. Please stay with us another time and have a more enjoyable experience.Sincerely,Hotel Management

4/10 Médiocre

Jonathan

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property is advertised as “Breakfast Included” to our surprise in the morning there’s NO breakfast just coffee and snacks. We and four other families part of a youth baseball team stayed here and one of the primary reasons we picked this hotel was the breakfast. They even had a sign on the counter that said breakfast hours and the next morning after we complained the sign was gone.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 17 avr. 2024
Dear Jonathan, We appreciate you being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management

10/10 Excellent

Marilyse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en avril 2024

10/10 Excellent

jose r

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Solo el desayuno es muy básico no es con huevo, pancakes, tocino, cereal, leche, waffles etc, etc. Incompleto.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 15 avr. 2024
Dear Jose, Thank you for sharing your experience with us on your recent visit to the city. We always try to keep our guests happy and satisfied with our services. However, we are sorry for your disappointment with the breakfast choices not meeting your taste this time. Your remarks will be shared with the concerned individual for improvement. Please give us another chance, and we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

8/10 Bien

Jenny

Séjour de 1 nuit en avril 2024

10/10 Excellent

Kenneth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean!
Séjour de 1 nuit en avril 2024

10/10 Excellent

corradon

Voyage en famille
Les points forts : Propreté et équipements
My stay was great. The room was nice and clean.
Séjour de 3 nuits en avril 2024

8/10 Bien

hansel

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
,
Séjour de 1 nuit en avril 2024

8/10 Bien

Donald

Séjour de 2 nuits en avril 2024

10/10 Excellent

Mary

Voyage en couple
Nothing fancy but Very nice. Clean facility. Would definitely recommend.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 8 avr. 2024
Dear Mary, We are thrilled you chose to stay with us at Extended Stay America. We sincerely appreciate all your excellent feedback and are delighted to read that you enjoyed every aspect of your stay with us. Our staff works tirelessly to surpass our guests' expectations and ensure everyone has a relaxing experience in well-maintained and comfortable accommodations. Reviews like yours make all our efforts worthwhile! Thank you for being our guest, and we hope to serve you every time you are in the area.Sincerely,Hotel Management

10/10 Excellent

Jeremy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice for the price. Clean and spacious room. Friendly staff
Séjour de 1 nuit en mars 2024

10/10 Excellent

Cindy, Ball Ground

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean. Would definitely recommend.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room, comfortable bed, nice bathroom, and the mini kitchen was great wvwn though we didnt need it becausewe only stayed 1 night. Easy check in and check out. Everything was clean and i clean for a living so i checked it well. Could have had more towels and wash clothes but other than that it was a great place to stay. Definitely recommend.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Elmira

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room is spacious, clean and minimalist❤️❤️❤️
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 5 avr. 2024
Dear Elmira, Thank you for sharing your positive remarks about Extended Stay America. It gives us absolute joy to know guests like the amenities provided, and in your case, having a clean and spacious room was great. We look forward to welcoming you again on your trip and hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management

4/10 Médiocre

Sebastián

Les points forts : Personnel et service
Smelly carpet. Poor breakfast
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 5 avr. 2024
Dear Sebastián, Thank you for sharing your experience with us on your recent visit to the city. We always try to keep our guests happy and satisfied with our services. However, we are sorry for your disappointment with the breakfast choices not meeting your taste this time. Your remarks will be shared with the concerned individual for improvement. Further, we apologize for the carpet's cleanliness issues, which disappointed you. We will discuss this with our housekeeping team so it can be improved. Please revisit for more wonderful memories.Sincerely,Hotel Management

10/10 Excellent

Vydreon

Séjour de 1 nuit en mars 2024

2/10 Horrible

Anand

Séjour de 1 nuit en mars 2024

10/10 Excellent

Xinyu

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Been there twice, great experience.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Dear Xinyu, Thank you for your positive feedback! We're delighted you have had great experiences during your visits to Extended Stay America. Our team is dedicated to providing excellent service, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management