Les notes se basent sur un nombre total de 856 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 92 % des clients
4,5 Propreté de la chambre
4,3 Services et personnel
4,5 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
Recommandé
par un voyageur vérifié de Paris, France

juste moyen

Publié le 18 déc. 2008
contrairement à ce que le nom de l'hôtel aurait pu laisser penser il faut prendre une navette ou un taxi depuis l'aéroport pour se rendre à l'hôtel. Une fois là sans voiture vous risquez de vous ennuyer fermement, il n'y a rien à faire aux alentours... Par ailleurs l'hôtel a un peu vieilli, la déco est restée bloquée aux années 1980 et les moquettes auraient besoin d'être rafraîchies.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Coral Gables, FL

Close to Orlando airport

Publié le 9 juil. 2014
Les + : Spacious, comfortable rooms, great bed, better than average breakfast. Shuttle driver was helpful and friendly.
Situation : Restaurants close by: Longhorn, Bonefish Grill, TGIFriday, Sonny's BBQ (Florida chain), and a Chinese place. Ask front desk for discount coupons!
I flew into Orlando in the afternoon, and my husband was driving in to meet me after work, arriving near midnight. The shuttle picked me up promptly from the airport; the shuttle driver helped with my luggage. The room was a suite and was spacious and comfortable. Two TV sets, one in the "living room" area, and a very comfortable bed were highlights for me. The breakfast offered a nice variety of food. This is the third time I've stayed there when I needed to be in Orlando and NOT near the theme parks. A variety of chain restaurants are nearby for supper. Some are walkable, but crossing the big highway is challenging (to get to Bonefish Grill or Longhorn Steakhouse).
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel

Publié le 7 juil. 2014
Love the pillows n the room , also the Jacuzzi was great!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 juin 2014
stayed one night...couldn't get checked in until 3 pm bcuz of being full
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 juin 2014
Great hotel! I was the preferred member the day and was upgraded. It included free breakfast and wifi :)
3 sur 5
par un voyageur vérifié

Over night stay near airport

Publié le 16 juin 2014
Les + : convenient location
Les - : shuttle bus
Situation : n/a
Remodeling was inconvenient No wake up call was given as asked. Shuttle bus was 40 minutes late.The driver was argumentative. Lied flat out to all of us. Even when I called him on it he continued to lie. People on board Shuttle bus with us said he needed fired. One couple said they were going to report him.
Commentaire laissé par : direction de l'hôtel
25 juin 2014 par Sheraton, direction de l'hôtel
Our goal is to consistently improve our level of guest service and your comments are taken very seriously. I apologize for the inconvenience that our lobby renovation has caused you. While it is never pleasant to go through this process, it is necessary to upgrade our product to the highest possible level. I certainly understand how important a wakeup call is and reaching your destination in a timely manner. Our shuttle does keep to a schedule, departing the hotel every 30 minutes and this usually works very well for our guests. Your experience is certainly not our standard and I assure you that I will follow up with my van driving team regarding this incident.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel, pet friendly

Publié le 9 juin 2014
Nice hotel for the price, pet friendly a plus, nice big grassy area in back to walk your dog, its about a 20-25 min ride to magic kingdom, not on the main drag but we didnt mind, rooms are spacious with bedroom and living room, more spacious than your normal standard hotel room and that was another plus having a big dog, facilities seem kept up and being remodeled, only complaint was the check in desk didnt give me a parking permit when I checked in, so I had a note from hotel security on my car the next morning letting me know to get a permit, no biggy but they should remember to issue that with the room keys, overall 4.5 out of 5, great hotel, would stay again
Commentaire laissé par : direction de l'hôtel
18 juin 2014 par Sheraton, direction de l'hôtel
We were happy to read that you enjoyed our spacious, newly renovated suites and that your pet had a good time as well! We apologize for the oversight with issuing your parking permit and have reminded our team of the inconvenience this can cause. We look forward to welcoming you and your pet back again!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 9 juin 2014
My overall stay was great. My children enjoyed the pool and the beds were very comfortable.
4 sur 5
Recommandé
pour Tout le monde
par Sunshine de W

Nice room, disappointed thiugh

Publié le 8 juin 2014
The room was nice, but wi-fi was $9.95 a day in your room or free if you are in the lobby. For the price of the room, I felt it should have been free.
4 sur 5
Recommandé
pour Tout le monde
par L.L de Silver Spring, MD

Nice hotel with a nice pool

Publié le 29 mai 2014
Great room, great weather, friendly staff and hotel is very clean and neat. I loved it!