Tanya, thank you for your feedback. We're delighted to hear that you found the space accommodating and comfortable for your family. Regarding the upstairs bathroom, we wish you had reported the issue during your stay, as we would have promptly sent someone to fix it. As for the house number, we provide a digital guide with all check-in and home instructions to ensure a smooth experience for our guests. The house number can be found in the Arrival Instructions section, but we're glad we were able to quickly assist you with it. Thank you for staying with us, and we hope to welcome you again soon.

Marie, thank you for your kind words! We're delighted to hear that you enjoyed your stay! It's fantastic to know that our location served you well, providing easy access to Disney. We hope to have the pleasure of hosting you again in the future!

Sharon, thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the water temperature. The house has one boiler that serves all the bathrooms and we will ensure it's functioning properly. Additionally, we provide a towel kit per guest, which includes bath, hand, and pool towels. We apologize if there were no washcloths available during your stay. Your feedback helps us improve, and we hope to have the opportunity to provide you with a great experience in the future.

Brandon, thank you for your 5 stars review! Hope to have you staying with us.

Kecia, Thank you for your kind words! We're thrilled to hear that you loved your stay with us. We hope to welcome you back again soon!

Dallas, thank you for your 5 stars review! We're glad to hear you enjoyed your accommodations overall. We apologize for the inconvenience with the door code but are pleased that we could swiftly resolve the issue for you. Your satisfaction is our priority, and we're always here to assist you promptly. We hope to host you again in the future!

Bruce, thank you for the 5 stars review! We're delighted to hear that you enjoyed your stay in vacation home. We take pride in providing a well-laid-out space with plenty of room for our guests to relax and enjoy their time. We hope to welcome you back again soon!

Molly, thank you for your feedback. We're sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable and enjoyable experience for all guests, and we regret that we fell short of your expectations in this instance. Had these concerns been brought to our attention during your stay, we would have been more than happy to address them promptly to ensure your comfort. We understand your perspective and will use your feedback to improve our services. We appreciate your honesty and hope to have the opportunity to host you again in the future, providing a more satisfactory experience.

Cristina, obrigado por sua avaliação 5 estrelas. Foi um prazer hospedá-la e esperamos vê-la de novo em breve!

Kathleen, thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. We truly appreciate your recommendation, and we would be delighted to welcome you back for another stay in the future!

Vitor, thank you very much for your 10 stars review. We are glad that you enjoyed your stay and we hope to see you back!

Nathan, thank you for your review! We're delighted to hear that you had a great stay with us. It's wonderful to know that you would choose to stay with us again when visiting Disney. We look forward to welcoming you back for another enjoyable experience!

Julio, gracias por su review 5 estrellas. Nos complace saber que disfrutó de su estancia en nuestra propiedad. Lamentamos escuchar sobre el detalle con la puerta del cuarto de Harry Potter; sin embargo, nos alegra saber que pudimos resolverlo para mejorar su comodidad. Agradecemos sus comentarios sobre nuestra excelente comunicación y nos alegra saber que disfrutó de una experiencia agradable en general. ¡Esperamos darle la bienvenida de nuevo en el futuro!

Teresa, we're delighted to hear that you enjoyed your stay with us! Providing a comfortable and relaxing environment for our guests is always our top priority. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay. Thank you for choosing our place, and we hope to see you again soon!

Nidia, lamentamos sinceramente los inconvenientes que experimentó durante su estancia y agradecemos sus comentarios. Nos disculpamos por cualquier falta de comunicación con respecto al código de la puerta de entrada y la contraseña del wifi. Enviamos estas informaciones a través de la central de Expedia y lamentamos no haberlas recibido correctamente. Además, nos gustaría señalar que también proporcionamos nuestros contactos en la confirmación de reserva para que los huéspedes puedan comunicarse con nosotros en caso de cualquier necesidad o pregunta. Entendemos lo importante que es tener acceso sin problemas al alojamiento, especialmente cuando se llega tarde por la noche y con niños pequeños, y lamentamos cualquier dificultad que esto le haya causado, especialmente en esas condiciones climáticas adversas. Tomaremos medidas para asegurarnos de que este tipo de problemas no vuelvan a ocurrir en el futuro y que nuestros huéspedes reciban toda la información necesaria de manera oportuna y clara. Agradecemos su comprensión y esperamos tener la oportunidad de recibirla nuevamente en el futuro para ofrecerle una experiencia sin contratiempos.

Hala, thank you so much for your wonderful review! We're thrilled to hear that you loved everything about your stay and that you felt right at home. We hope to welcome you back soon for another fantastic experience!

Aaron, Wow! We are truly honored to welcome you back for the third time to our property. Thank you for taking the time to share your incredible experience, and your loyalty means the world to us! We're committed to providing a fantastic experience for our guests, and we're overjoyed to learn that you plan to stay with us again. Thank you once again for choosing us as your preferred accommodation. We can't wait to host you on your next visit. We're here to make your time with us even more special.

Donielle, thank you for your review. We are super happy that you enjoyed your stay!

Aleksandr, thank you for your review. You are welcome to return at any time and we hope to see you back soon!

Rosana, agradecemos por compartilhar sua experiência conosco e lamentamos que a localização não tenha atendido totalmente às suas expectativas. Queremos destacar que estamos a apenas 12 minutos dos parques da Disney, com conveniências como o Walmart a apenas 5 minutos de distância e uma variedade de lojas e restaurantes nas proximidades. Entendemos que a ausência de uma academia no condomínio pode ter sido uma desvantagem para você mas isso está informado na descrição da propriedade. No entanto, ficamos felizes em saber que encontrou nossa casa confortável durante sua estadia. Valorizamos seus comentários e esperamos que, apesar das questões de localização, você tenha tido uma estadia agradável conosco. Agradecemos por sua escolha de hospedagem conosco.

Ayesha, thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at our property. Your feedback is invaluable, and we appreciate you sharing your experience. We understand the desire for additional resort-like activities, and we'll certainly take your suggestion into consideration as we strive to enhance our offerings. We're grateful for the opportunity to host you and provide a comfortable and enjoyable stay. If your travels bring you back to the area, we'd be honored to welcome you again!

Luz, thank you for your 5 stars review. We are happy that you enjoyed your stay and hope to have you back soon!

Jayaprakash, thank you for taking the time to share your positive feedback! We're delighted to hear that you found our property to be a good fit for your family. Creating a welcoming and comfortable environment for our guests is our top priority, and we're glad to know that you enjoyed your stay. It was our pleasure to host you and your family, and we hope to have the opportunity to welcome you back in the future.

Bing, thank you for your wonderful review! We're thrilled to hear that you enjoyed our property. It's always our aim to make our guests feel at home and provide everything you need for a great stay. We hope to host you again in the future and continue making your Orlando visit as enjoyable as possible.

Kevin, thank you very much for the 5 stars review. We are also happy that you enjoyed your stay! Hope to see you back soon!

Danny, thank you for your kind words and delightful review! We're thrilled to hear that you found our property beautiful and comfortable. It was a pleasure having you as our guest, and we're glad to know that you had a great experience. We look forward to welcoming you back on your next visit.

Dear Frances, thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the inconvenience you experienced during your visit. We take matters like this very seriously as the comfort and well-being of our guests are our top priorities. We are genuinely sorry to hear about the issues you encountered with bugs in some of the bedrooms. However, we would like to inform you that we were not aware of these problems as we were not contacted during your stay. We have a dedicated team on-site, available 24/7, who are always ready to assist our guests with any concerns they may have. Had we been notified, we would have taken immediate action to address the situation and ensure a more comfortable stay for you and your family. Please accept our sincerest apologies for any inconvenience this may have caused. We truly appreciate your feedback, and rest assured, we are taking steps to investigate and resolve the issue promptly. Your comments are invaluable to us as they help us improve our services and maintain the high standards our guests expect. Once again, we apologize for the disappointment you experienced and hope that you will give us another opportunity to serve you in the future. If you decide to stay with us again, please do not hesitate to reach out to so we can ensure your stay is flawless and enjoyable.

Emma, thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you and your family had a fantastic holiday at our property. We understand how important seamless communication and easy access are for our guests, and even though we're not on-site, we always strive to be readily available to assist our guests during their stay.Thank you for recommending our property. It was our pleasure hosting your family, and we hope to welcome you back in the future for another memorable stay.

Alain, thank you for choosing to stay at our property, and for taking the time to share your feedback. We're delighted to hear that you found our place amazing and appreciated its great location and safety. We take pride in maintaining a high standard of cleanliness for our guests' comfort. Your suggestion about upgrading the toilet paper and providing an extra roll of paper towels is duly noted. We constantly strive to improve our guests' experience, and your input is invaluable in this regard.We hope you had a wonderful stay overall, and we'd be honored to welcome you back in the future. If you have any more suggestions or if there's anything specific you'd like during your next stay, please feel free to let us know.

Julio, thank you so much for your 5 stars review! We're delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit. Your satisfaction is our top priority, and we're committed to making your future visits just as enjoyable. See you again soon!

Sonis, thank you so much for your wonderful review! We're delighted to hear that you and your family had such a fantastic stay at our vacation house. We look forward to hosting you again in the future and helping you create even more cherished memories. Your kind words mean a lot to us!

Melody, Thank you for your feedback and recommendation! We greatly appreciate your input, and we're sorry to hear about the issues with the broken ice maker and the temperature downstairs. Your comments help us identify areas for improvement, and we will certainly address these concerns to ensure a better experience for future guests. We're pleased to have had the opportunity to host you, and we hope you'll consider staying with us again.

Gisselle, thank you for your review! You are welcome to return at anytime!

Nestor, thank you for the 5 star review and for the recommendation. It means a lot to us. Hope to see you back soon!

Patience, thank you for the 5 stars review. We are happy that you enjoyed your stay!

Ahmed, thank you very much for the 5 stars review. It was a pleasure to host you and your family and we hope to see you back soon!

Mary, thank you for the 5 stars review. We are happy that you liked the home. You are welcome to return at any time!

Agradecemos mucho tus amables palabras! Nos alegra saber que disfrutaron su estadía en nuestra casa y que todo estuvo genial para ti, tu esposa e hijos. Sería un placer recibirlos nuevamente en el futuro. Siempre nos esforzamos por brindar la mejor experiencia posible. ¡Esperamos verte nuevamente pronto!

Orlando, thank you very much for the 5 stars review. We are happy that you liked the home and enjoyed your stay. You are welcome to return at any time!

Shareeda, thank you for the 5 stars review and taking the time to share your feedback! We're glad to hear that you found the property clean and well-equipped for the most part. Your suggestions about the portable high chair and crib are noted for future improvements.It's wonderful to know that had a great stay, and we would be thrilled to welcome you back again. Your satisfaction is our priority!

Thank you so much for the kind review! We're so happy to hear that you and your children had a pleasant experience at our destination. We strive to make our guests feel at home and we are delighted that we were successful in doing that for your family. Thank you for your support and we look forward to seeing you again soon!

Manuel, thank you so much for taking the time to share your wonderful review! We are so glad to hear that your family had a great time at the property and that you had an enjoyable trip, and we look forward to welcoming you back in the future!

Orangzab, thank you for the 5 stars review. Hope to see you back soon!

George, thank you for your review! We are glad to hear that you enjoyed our services and we appreciate your feedback. You are welcome to return at any time!

Kenny, thank you for your 5 stars review! We apologize for the inconvenience with the television remotes and we will see how we can improve on the setup. We are glad that your group enjoyed staying with us and we look forward to hosting you again for your next stay.

Demetrice, hope you enjoyed your stay and thank you for the review!

Jinan, we are happy that you enjoyed your stay. Thank you for the 5 stars review!

Jing, thank you very much for the 10 stars review. We are super happy that you enjoyed your stay!

Marlen, I am so sorry to hear about your experience. Our highest priority is to ensure that our guests have the best stay possible, and this clearly was not the case. I deeply regret this experience and want to make sure it doesn't happen again. I am in the process of investigating with my team what happened, because we never got any message from you, we were only aware of the situation when we were informed by Hotels.com that you were relocated. We called them and tried to understand what happened and reverse the situation and they informed it was not possible anymore. I hope you give us a chance to accommodate you in the future and that we can regain your trust and have you stay with us again.