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Avis sur Flamingo Waterpark Resort

3 out of 5
Flamingo Waterpark Resort
Kissimmee, FL

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 340 avis sur 1151." "
Note des voyageurs de 8 (Bien), d’après 241 avis sur 1151." "
Note des voyageurs de 6 (Satisfaisant), d’après 208 avis sur 1151." "
Note des voyageurs de 4 (Médiocre), d’après 141 avis sur 1151." "
Note des voyageurs de 2 (Horrible), d’après 221 avis sur 1151." "

6,6/10

Propreté

7,2/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

François

Voyage en famille avec de jeunes enfants, Voyage en famille
La chambre n’était pas très propre et les installations sont assez vielles.
Séjour de 2 nuits en mars 2024
Réponse de Felipe (Phil) le 16 avr. 2024
Thank you, Francois, for your review! We appreciate you taking the time to do so! All the best!

8/10 Bien

Sylvain

Séjour de 1 nuit en juillet 2023
Réponse de Reservations le 4 août 2023
Dear Guest, thanks for your feedback, we hope you all enjoyed the Water Park and look forward to your return. Thank You for being our guests

8/10 Bien

Mylene

Séjour de 1 nuit en février 2023
Réponse de Reservations le 17 avr. 2023
Mylene, Thanks for your response and we hope you enjoyed the hotel. Your feedback is important to us! Looking forward to your return. Thank You for being our Guests!

10/10 Excellent

Stephane

Séjour de 1 nuit en juin 2022
Réponse de Reservations le 30 juin 2022
WOW, Thanks for the great rating and we know you all had a blast. We look forward to your return Thank You for being our Guests!

6/10 Satisfaisant

Lynn

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
Grandson got hurt on waterslides, scratched up his back & hit his head . Lazy river tubes were awful.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Abel

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Super buena la recomendación 100 por ciento la grnte la administración muy limpio 10 de 10.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marcelo

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

shawn

On website they say resort fee is for water park but you pay extra 13.95 per person for water park
Séjour de 2 nuits en mai 2024

10/10 Excellent

YOELMIS ESTELLA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
muy bueno
Séjour de 1 nuit en mai 2024

8/10 Bien

Angela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We liked the property but the hours for the waterpark were confusing
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Trinity

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Javoni

Les points faibles : Propreté
The kiddy section was perfect!
Séjour de 2 nuits en mai 2024
Réponse de Management le 14 mai 2024
Thank you for staying with us.

2/10 Horrible

Jennifer

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Never even checked in after seeing the so called water park. Can’t even believe that you call it a waterpark… Not one single person there spoken to English.. They were extremely rude.. False advertisement… Of the hassle and do not book here!! I booked through Expedia.. Pictures are not nearly as nice what it is there.. They denied my request to get my money back.. The place was so terrible in the absolute worst part.. I still didn’t even check in and went home.. Five hours round-trip driving, absolute biggest waste of money I ever spent.. Check the reviews Before you book or even consider this place.
Séjour de 1 nuit en mai 2024
Réponse de Management le 14 mai 2024
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

8/10 Bien

Felix

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The only issue was that I called to service my room 2 days before my last day and for 12pm but nothing was done so I have to grab toilet paper and towels from lobby
Séjour de 6 nuits en avril 2024
Réponse de Management le 14 mai 2024
We would like to apologize for the inconvenience, the issue has been addressed immediately. Hopefully this will not keep you from visiting us again. Thank you for staying with us.

10/10 Excellent

Duilio

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Liked the water park
Séjour de 1 nuit en février 2024
Réponse de Management le 14 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

Jessica

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Management le 14 mai 2024
Thank you for staying with us.

10/10 Excellent

Heinrich

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excelente
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. We're glad to hear that the hotel has everything you need . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

10/10 Excellent

Yessenia

Séjour de 1 nuit en avril 2024

10/10 Excellent

Darluis

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. We're glad to hear that the hotel has everything you need . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

8/10 Bien

Luis

Séjour de 3 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

8/10 Bien

Ryane

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything was great except for the restaurant inside. If you are running a business in a resort style setting you need to be prepared to actor to large amounts of people and accommodate them in a timely manor. Waiting almost 1.5 hours for a breakfast order is insane.
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

10/10 Excellent

Josephine

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
My room had no hot water I went to the front desk and she sent the maintenance man, he checked it and said there was a problem with the hot water in my section, they right away gave us another room, gave us a later checkout time and the maintenance guy even helped us move. It was great service by both employees I would stay there again. I give them a 10.
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your review of Flamingo Waterpark Resort. We're glad to hear that the hotel has everything you need . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

8/10 Bien

Jennifer

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

4/10 Médiocre

Juan

Voyage en famille, Voyage en groupe
Les points forts : Équipements
In general is a good place to visit
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your comment as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.

2/10 Horrible

LAUREN

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
I didn’t like the fact that we did not get our bed linen changed during our stay
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
We would like to apologize for the inconvenience, the issue has been addressed immediately. Hopefully this will not keep you from visiting us again. Thank you for staying with us.

8/10 Bien

Sylver Rose

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de VA le 29 avr. 2024
Hi Rose,Thank you for your review, we hope to see you again very soon.

6/10 Satisfaisant

Jose

Voyage en famille
Friendly people
Séjour de 3 nuits en avril 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your comment as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.

10/10 Excellent

Tania

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

4/10 Médiocre

Yoly

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
We apologies for not meeting your expectations. We are currently under new management and we are working on our renovations and updating our property. Hopefully you will come back to enjoy all the new things that are coming to Flamingo Waterpark by Kalomai.

6/10 Satisfaisant

Ashley

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I always enjoy and love staying here. Over all average. Amenities are very nice!
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your comment as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.

10/10 Excellent

Enmanuel, Homestead

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
My kids love the water park, but they must improve the quality of the restaurant and attention to costumers, the variety in the breakfast and efficiency.
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your comment as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.

8/10 Bien

Fany

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Es bonito para diversión de los niños
Séjour de 2 nuits en avril 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your comment as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.

10/10 Excellent

Martin

Séjour de 1 nuit en avril 2024
Réponse de Management le 14 mai 2024
Thank you for staying with us.

8/10 Bien

Carolina

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you for the rate, hope to see you soon.

6/10 Satisfaisant

Theresa

Séjour de 2 nuits en avril 2024
Réponse de Reservations le 9 mai 2024
Thank you for staying with us Theresa.

10/10 Excellent

Roteshia

Les points forts : Infrastructures et conditions de l’hébergement
Everything was very accommodating and very cool. We enjoyed our stay. The staff was very nice
Séjour de 3 nuits en avril 2024
Réponse de Felipe (Phil) le 16 avr. 2024
Thank you, Roteshia, for the lovely review! We are here to do our best to satisfy all our clients and we are glad you enjoyed your stay with us! All the best!

10/10 Excellent

Perry

Séjour de 1 nuit en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. We're glad to hear that the hotel has everything you need . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

4/10 Médiocre

Nessa

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Felipe (Phil) le 24 avr. 2024
Thank you for your review, Nessa. We are currently working hard to improve our overall guest satisfaction, it would have been great to know what we did you disliked and liked as well. All the best!

8/10 Bien

jennifer

Voyage en famille avec de jeunes enfants
It was a very nice property. It was a very nice day we had. However they overcharge for everything on their property. When you buy a six dollar drink at happy hour they will also charge you two dollars extra whether you’re using a card or paying with cash plus the tax, you have to have a credit card to use any other areas in their facility only the tiki bar takes cash. There was a complete language barrier. The property is owned by Spanish people which is not a problem, but they do not understand us, and we could not understand them, which made it very complicated. There was police officers there for disruption of children between two other guests that were staying there a lot of the children were very rough there and we’re not Supervised by parents. I tend to always keep my children with an eyes view so we were able to watch them with no problem but as far as sending your child off to play and expect them to be safe, I would do it.
Réponse de Phil le 10 avr. 2024
Thank you very much for taking the time to send us your review, Jennifer! We are very pleased you enjoyed your day at our property! Rest assured we will look into the issue with restaurant company. About the cash aspect, we are following the industry trend of being a cashless resort, however we thank you for bringing it up! We will address the other points as well. Thank you again!

6/10 Satisfaisant

Wendy

Voyage en famille avec de jeunes enfants
Me gustó toda el área de afuera muy limpia y la atención de los empleados . No me gustó mucho olor a mariguana por los pasillos,y encontré cucarachas en el baño
Séjour de 2 nuits en avril 2024
Réponse de Phil le 10 avr. 2024
Thank you very much for your compliments to our staff. We will be sure to look into the other issues.

4/10 Médiocre

Detra

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This resort was very old and dated. We could never find the ice maker and several other guess could not as well. It looked like a motel and I wouldn’t recommend it or stay there again!
Séjour de 5 nuits en mars 2024
Réponse de VA le 7 avr. 2024
Thank you for your review, Detra. We're sorry to hear about your experience at Flamingo Waterpark Resort. Your feedback helps us improve our services. If you have any further comments or suggestions, feel free to reach out to us. We hope you give us another chance in the future. Safe travels!

2/10 Horrible

Daniel Gonzalez

Séjour de 5 nuits en mars 2024
Réponse de Management le 7 mai 2024
We apologies for not meeting your expectations. We are currently under new management and we are working on our renovations and updating our property. Hopefully you will come back to enjoy all the new things that are coming to Flamingo Waterpark by Kalomai.

2/10 Horrible

Diana

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de Phil le 10 avr. 2024
Dear Diana, we apologize for your rating, but would be greatly appreciated if you could inform how we can improve since we are under new management. Thank you

8/10 Bien

Brooke

Voyage en famille
Les points forts : Propreté
Our room had a smell to it, and it felt more like a motel. The staff in general was very nice. The water park looks worn but my kids really enjoyed it. The water park is suppose to open at 10am but the slides wouldn’t open till hours later till they had life guards on duty. The Tiki bar charged me 19$ for a vodka and cranberry. I was shocked at the prices for alcohol. I’m not sure if I will book again or not.
Séjour de 4 nuits en mars 2024
Réponse de Management le 6 avr. 2024
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 Excellent

Daywantie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place
Séjour de 4 nuits en mars 2024
Réponse de Management le 5 avr. 2024
Thank you for the rate, we love having you here. See you next time!

8/10 Bien

Yannick

Séjour de 5 nuits en mars 2024
Réponse de Management le 7 mai 2024
Thank you for your rate of Flamingo Waterpark Resort. . We are working hard and improving every single day! Our new management appreciates your positive feedback and hopes to see you in the near future! All the best!

6/10 Satisfaisant

Kasey

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Water park was nice for little ones but we got a room with a hot tub and it was dirty. Turned hot tub on and all types of stuff starting spitting out of the jets. Other then that it was ok
Séjour de 1 nuit en mars 2024
Réponse de VA le 3 avr. 2024
Hi Kasey,We appreciate the time you took to rate us; we are glad to know that you enjoyed our Water Park. We regret the inconvenience with the tub, if you had informed us of the situation within the property we would have resolved the situation.

10/10 Excellent

Jada

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Management le 5 avr. 2024
Thank you for the rate, we love having you here. See you next time!

8/10 Bien

Lanetta

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Management le 5 avr. 2024
Thank you for the rate, we love having you here. See you next time!

8/10 Bien

Jesenia

Séjour de 1 nuit en mars 2024
Réponse de Management le 7 mai 2024
We greatly appreciate your rate as it helps us improve and we are working on improvements to the place. We hope to have the next opportunity to improve your perception.