Avis sur B Resort & Spa in the Disney Springs Resort Area
B Resort & Spa in the Disney Springs Resort Area
1905 Hotel Plaza Blvd, Lake Buena Vista, FL
Avis
8,6
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Adelia le 9 avr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
10/10 Excellent
valerie
Voyage en famille
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
valerie
Séjour de 6 nuits en mars 2024
Réponse de Yomaris le 21 mars 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
10/10 Excellent
Gaetan
15 mars 2024
Les points forts : Équipements
Gaetan
Séjour de 2 nuits en mars 2024
Réponse de Yomaris le 15 mars 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
8/10 Bien
Line
4 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Line
Séjour de 1 nuit en mars 2024
Réponse de Yomaris le 4 mars 2024
Dear Valued Customer, thank you for taking the time to sure your feedback of your recent visit. I want to apologize that we have fallen short of your expectations. If we could kindly ask in what areas we had fallen short, so we can make the improvements needed to ensure that we provide the best level of service for all of our guests. Sincerely, Yomaris
8/10 Bien
Tavares
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tavares
Séjour de 1 nuit en mai 2024
10/10 Excellent
Madalyn
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Madalyn
Séjour de 1 nuit en mai 2024
8/10 Bien
Leah
12 mai 2024
Les points forts : Personnel et service et équipements
Leah
Séjour de 2 nuits en mai 2024
10/10 Excellent
Josefina, New Brunswick
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josefina
Séjour de 3 nuits en avril 2024
6/10 Satisfaisant
Nanette, Delta
Voyage en couple
11 mai 2024
Les points forts : Personnel et service et équipements
Nanette
Séjour de 5 nuits en mai 2024
Réponse de Milly le 12 mai 2024
Dear Nanette, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and despite the ongoing renovations, that you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back once our renovations are fully completed in hopes to get a 5 out of 5 rating! Regards and B Safe!
10/10 Excellent
Paula
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paula
Séjour de 1 nuit en mai 2024
Réponse de Milly le 12 mai 2024
Dear Paula, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
10/10 Excellent
Diana
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diana
Séjour de 1 nuit en mai 2024
Réponse de Milly le 12 mai 2024
Dear Diana, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
10/10 Excellent
Jamie
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Séjour de 2 nuits en avril 2024
Réponse de Jessica R le 10 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!
10/10 Excellent
Bob
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bob
Séjour de 2 nuits en mai 2024
Réponse de Yomaris le 9 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
10/10 Excellent
Melanie
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en mai 2024
Réponse de B Resort Team le 9 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
10/10 Excellent
Alain
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alain
Séjour de 6 nuits en avril 2024
Réponse de B Resort Team le 9 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
8/10 Bien
Jamie
Voyage en famille
8 mai 2024
Les points forts : Propreté et personnel et service
Jamie
Séjour de 4 nuits en mai 2024
Réponse de Management le 9 mai 2024
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.
8/10 Bien
Xaviar
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xaviar
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much for your feedback and our apologies for the service fractures you encountered during your stay. Please rest assured that your comments will be shared with the rest of the team.
6/10 Satisfaisant
Kate
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kate
Séjour de 3 nuits en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.
10/10 Excellent
Caylin
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caylin
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much for your perfect review. We hope to see you again soon.
4/10 Médiocre
Derek
7 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Derek
Séjour de 1 nuit en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
We apologize for your stay not being up to standard and the issues you encountered. We hope you give us another opportunity to wow you in the future.
10/10 Excellent
Karina
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karina
Séjour de 3 nuits en avril 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much. We love hearing you had a perfect stay.
8/10 Bien
Solmayra
6 mai 2024
Les points forts : Propreté
Solmayra
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much for your feedback. We hope to see you again soon.
8/10 Bien
Syailin
Voyage en famille avec de jeunes enfants
6 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Syailin
Séjour de 4 nuits en mai 2024
Réponse de Yomaris le 8 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe
10/10 Excellent
Libia
Voyage en famille avec de jeunes enfants
5 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Libia
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much for your feedback and for being so understandable. We hope to see you again.
10/10 Excellent
Daniel
Voyage en couple
5 mai 2024
Les points forts : Équipements
Daniel
Séjour de 3 nuits en avril 2024
Réponse de Yomaris le 8 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Cesily
Voyage en couple
5 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Cesily
Séjour de 1 nuit en mai 2024
10/10 Excellent
kristina
Voyage en famille avec de jeunes enfants
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kristina
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 3 mai 2024
Thank you very much, we love to hear you had a great stay. We hope to see you again soon.
8/10 Bien
Dan
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 5 nuits en avril 2024
Réponse de Diana- Director of Front Office le 3 mai 2024
Thank you very much for your feedback. We can not wait to see you again.
6/10 Satisfaisant
Òscar, lima
3 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Òscar
Séjour de 5 nuits en mars 2024
6/10 Satisfaisant
jacob
Voyage en famille avec de jeunes enfants
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
jacob
Séjour de 3 nuits en avril 2024
Réponse de Diana- Director of Front Office le 3 mai 2024
Thank you very much for your feedback and our apologies about the pool. Please know that we are expecting it to be open in the next couple of weeks.
2/10 Horrible
Kristopher
3 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristopher
Séjour de 1 nuit en avril 2024
Réponse de Diana- Director of Front Office le 3 mai 2024
We are very sorry to hear about your bad experience. Please know that your comments will be shared with the rest of the team.
10/10 Excellent
Bryan
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryan
Séjour de 1 nuit en avril 2024
Réponse de Diana- Director of Front Office le 8 mai 2024
Thank you very much, we love hearing you had a perfect stay. We would love to see you again.
10/10 Excellent
Kelly
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en mars 2024
Réponse de Yomaris le 2 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
8/10 Bien
Li
2 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Li
Séjour de 2 nuits en avril 2024
Réponse de Diana- Director of Front Office le 3 mai 2024
Thank you very much, we hope to see you again soon.
8/10 Bien
Danielle
30 avr. 2024
Les points forts : Personnel et service
Danielle
Séjour de 1 nuit en avril 2024
Réponse de Adelia le 1 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Alla
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alla
Séjour de 4 nuits en avril 2024
Réponse de Yomaris le 30 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
8/10 Bien
Leigh
Voyage d’affaires
29 avr. 2024
Les points forts : Propreté et personnel et service
Leigh
Séjour de 3 nuits en avril 2024
Réponse de Yomaris le 30 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
chad
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chad
Séjour de 1 nuit en avril 2024
Réponse de Diana- Director of Front Office le 29 avr. 2024
Thank you very much, we love to hear you had a perfect stay.
10/10 Excellent
Brian
Voyage en famille avec de jeunes enfants
29 avr. 2024
Les points forts : Équipements
Brian
Séjour de 2 nuits en mars 2024
Réponse de Diana- Director of Front Office le 29 avr. 2024
Thank you very much, we love to hear you had a perfect stay.
10/10 Excellent
David
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
Réponse de Yomaris le 29 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Arelis
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arelis
Séjour de 2 nuits en avril 2024
Réponse de Yomaris le 28 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Arialis
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arialis
Séjour de 2 nuits en avril 2024
Réponse de Yomaris le 28 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Raymond
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymond
Séjour de 3 nuits en avril 2024
Réponse de Diana- Director of Front Office le 29 avr. 2024
Thank you so much, we hope to see you again soon.
10/10 Excellent
Elisa
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elisa
Séjour de 1 nuit en avril 2024
Réponse de Adelia le 29 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Ryann
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryann
Séjour de 1 nuit en avril 2024
Réponse de Yomaris le 28 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Murray
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Murray
Séjour de 5 nuits en avril 2024
Réponse de Yomaris le 29 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
Ibis
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ibis
Séjour de 3 nuits en avril 2024
Réponse de Yomaris le 26 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!
10/10 Excellent
GEOVANNY
24 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
GEOVANNY
Séjour de 2 nuits en avril 2024
Réponse de Yomaris le 25 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
6/10 Satisfaisant
Larry
Voyage en couple
23 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Larry
Séjour de 1 nuit en avril 2024
Réponse de Diana- Director of Front Office le 24 avr. 2024
Thank you very much for your feedback. Your suggestions are very important to us. We hope to see you again.
10/10 Excellent
Yahayra
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yahayra
Séjour de 1 nuit en avril 2024
Réponse de Yomaris le 23 avr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!