Avis
8,4
Très bien
8,8/10
Propreté
9,4/10
Personnel et service
10/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Orsan Hotel by Aminess Management le 28 juil. 2023
Dear Aneta, Thank You for the great review of our Orsan Hotel by Aminess. We hope to see you again very soon.Kind regards,
2/10 Horrible
Ka Yan Dorothy
Voyage en groupe
14 juin 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ka Yan Dorothy
Réponse de BN le 14 juin 2023
Dear Ka Yan Dorothy,Thank you for choosing Orsan Hotel by Aminess for your visit to Orebić and for taking your valuable time to provide a feedback following your stay.Please accept our sincere apologies that you were left to feel disappointed with your hotel stay.The input and the feedback that you have provided us is critical to hear, but it is the way that we can strive to improve each and every day in all the aspects.There are no excuses or apologies to repair your last experience with us, but we can assure you that we pay careful attention to the feedback such as you provided, taking immediate steps to correct any deficiencies.We will remain positive about your potential return, and hopefully we will have the opportunity to restore your complete confidence in our hospitality.With best regards,Bruno NizićGeneral Manager
10/10 Excellent
Dzanic
10 juin 2023
Les points forts : Propreté et personnel et service
Dzanic
Séjour de 9 nuits en juin 2023
Réponse de BN le 13 juin 2023
Dear Dzanic,We are thrilled to receive your perfect rating for your recent stay at the Orsan Hotel by Aminess. It is our goal to provide a wonderful experience for all our guests during their visit. Your kind feedback serves as an affirmation to our team's hard work and dedication.We look forward to welcoming you back for another stay at the Orsan Hotel by Aminess in the future.Best Regards,Bruno NizićGeneral Manager
10/10 Excellent
Joel, Glendale
Voyage en couple
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joel
Séjour de 1 nuit en mai 2023
Réponse de BN le 30 mai 2023
Dear Joel,It was our pleasure to host you in Orsan Hotel by Aminess and thank you for taking your time to write us your feedback.Your lovely words have been forwarded to the rest of our Team and we truly hope we will have the opportunity to welcome you again in the near future.Best regards,Bruno NizićGeneral Manager
10/10 Excellent
antonio
Voyage en famille
22 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
antonio
Séjour de 14 nuits en août 2022
Réponse de Hotel Management le 24 août 2022
Gentile Antonio,La ringraziamo per la sua fiducia e per i complimenti rivolti al personale e all’offerta dell' Orsan Hotel by Aminess. I complimenti dei nostri ospiti significano davvero molto per noi. Gli apprezzamenti rivolti alla nostra offerta ci indicano che siamo al passo con le nuove tendenze e che siamo stati in grado di rispondere alle vostre esigenze.Cordiali saluti, Hotel Management
8/10 Bien
Ilijana
Voyage en famille
15 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ilijana
Séjour de 10 nuits en juillet 2021